ZipBridge
ZipBridge is an outbound conference call service that bridges the team on instant conference calls in an emergency.
- Company typePrivate
- Founded-
- HeadquartersBoston, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ZipBridge does
ZipBridge is an outbound conference call service that bridges the team on instant conference calls in an emergency.
ZipBridge firmographics
Firmographics- Name
- ZipBridge
- Legal name
- ZipBridge
- Website
- https://zipbridge.net
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ZipBridge is an outbound conference call service that bridges the team on instant conference calls in an emergency.
- Ownership category
- akta.pro rank
ZipBridge industry classification
Industry- Product category
- Crisis Communication Software
- NAICS
- Telephone Call Centers (56142)
- SIC
- Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)
- akta.pro primary industry
- Community/Group Chat Platforms (BPAMACAH)
Keywords
Where ZipBridge is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ZipBridge business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales, Others
Revenue model
- Subscription Plans: Annual and monthly subscription plans with varying feature levels (Emerg-A-Call, Communicator, Big Talker, Responder plans). Revenue from recurring subscription fees billed monthly or annually.
- Zip Launch Feature Add-on: Optional Zip Launch phone number available for $99/year as add-on to any subscription plan for dial-in call launching capability.
- Usage Overage Charges: Additional charges for usage exceeding plan limits. Full refund policy for first 30 days of annual plan minus overage minutes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Emerg-A-Call Plan |
| Subscription | Annual | Communicator and Big Talker Plans |
| Unit Pricing | Annual | Zip Launch Add-on |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels6 records
ZipBridge product offering
Product offeringCore offering
ZipBridge provides an instant outbound conference calling service that automatically dials every member of a predefined group and bridges them onto a live call as each person answers, eliminating dial-in numbers, access codes, and PINs. The platform is purpose-built for rapid team assembly during emergencies, crisis events, and time-critical operational incidents, and is offered as a subscription SaaS product with mobile apps and an API for embedding into incident-management software.
Product overview
ZipBridge offers a unified outbound conference calling platform centered on instant team communication. The core service is an emergency outbound calling platform that automatically calls predefined groups of people and bridges them onto a conference as they answer, eliminating dial-in numbers and PINs. Key products include the Instant Conference Calling Service and the Crisis Communication Platform as core offerings, supplemented by the ZipLaunch Number and ZipBridge Hotline as add-on modules. The Group SMS feature provides complementary broadcast messaging. ZipBridge also offers native iOS and Android mobile apps, as well as an enterprise Platform/API offering that allows third-party software providers to white-label or embed outbound conference calling into their own applications. The service is available through tiered subscription plans (Basic/Responder, Communicator, Big Talker, Emerg-A-Call) with varying group capacities and feature sets.
Differentiator
Problem solved
Functional benefit
Products and services
- ZipBridge Instant Conference Calling
- ZipBridge Crisis Communication
- ZipBridge Hotline
- ZipBridge MassConnect (Mass Notification)
- Zip Launch (Dedicated Outbound Number)
- Group SMS Broadcasting
- ZipBridge Mobile App for iOS
- ZipBridge Mobile App for Android
Quantifiable outcome
- Team connection time reduced from 3-4 minutes to under 30 seconds
- +1 more outcomes
Companies that use ZipBridge
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles4 records
ZipBridge technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature9 records
ZipBridge partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- TouchTone CommunicationscoreTouchTone Communications serves as ZipBridge's exclusive network services provider. A 20-year-old telecommunications company based in New Jersey. Servers are co-located in TouchTone's geographically diverse data centers. TouchTone also serves as master agent introducing ZipBridge to hundreds of agents across the country.
- KingsBridgecoreKingsBridge integrates ZipBridge into their SHIELD Gold (optional) and Platinum Plans for business continuity software. The connection allows users to launch instant conference calls directly from the KingsBridge SHIELD interface without separate ZipBridge account setup.
- Incident Response Technologies (IRT)coreIRT embedded ZipBridge into their Rhodium Incident Management Suite. Users can automatically bridge pre-defined decision-maker lists onto conference calls directly from the incident command screen. Full integration within the command and control dashboard.
- Emergency Planning Solutions (EPS)minorEPS is a leading consulting firm specializing in emergency response procedures for higher education. Recommends ZipBridge to clients as part of disaster recovery and emergency communication plans.
- Business Contingency Group (BCG)minorBCG is a leading hazard mitigation and business continuity organization. Became a ZipBridge agent recommending the service to business and government clients as part of disaster recovery plans.
- KeynectUpminorPartnership to streamline contact list setup and management within ZipBridge platform.
- Strategic BCPminorStrategic BCP celebrates ongoing partnership (3+ years) recommending ZipBridge for client emergency communications.
- Kimble Technology ServicesminorNewest agent partner as of January 2024, reselling ZipBridge emergency conference calling services.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
ZipBridge competitors and assessment
Company assessmentDirect peers
- Everbridge: Everbridge is a leading mass-notification and critical event management platform used by enterprises, governments, and universities for emergency communications and incident response. It is the closest scaled peer to ZipBridge in the emergency outbound-calling and mass-notification category.
- Rave Mobile Safety: Rave Mobile Safety provides mass notification and emergency communication software to higher education, corporations, and public safety agencies. It overlaps directly with ZipBridge's higher-ed and first-responder use cases for rapid team assembly during incidents.
- OnSolve: OnSolve offers enterprise mass notification and critical event management with outbound calling, SMS, and conference-bridge capabilities. It competes in the same emergency and IT-incident communication niche where ZipBridge positions its outbound conferencing product.
- Regroup Mass Notification: Regroup is a mass-notification platform that delivers alerts through voice, SMS, email, and push to organizations needing crisis and incident communication. It directly competes with ZipBridge's embedded role inside incident-management workflows.
- Singlewire Software (InformaCast): Singlewire's InformaCast is a mass-notification and emergency-communication platform focused on higher education and healthcare. It competes in the same outbound-notification and incident-response category as ZipBridge.
Broad incumbents
- Zoom: Zoom is a broad incumbent in audio and video conferencing with strong enterprise penetration and the engineering scale to add outbound-calling and incident-response features. It represents the largest competitive threat as a horizontal UC platform.
- Microsoft Teams: Microsoft Teams is a horizontal unified communications platform embedded across the enterprise Microsoft estate. Its broad feature set and bundling dynamics allow it to subsume many of ZipBridge's conference-calling use cases over time.
- RingCentral: RingCentral provides cloud communications including voice, conferencing, and contact-center services to SMB and enterprise customers. It is a relevant incumbent peer given its overlapping outbound-calling and conferencing capabilities.
- Cisco Webex: Cisco Webex is an established audio/video conferencing and collaboration platform with deep enterprise penetration. It overlaps with ZipBridge's conferencing core and competes for emergency and incident-response communication budgets.
Others
- Dialogic: Dialogic provides telephony infrastructure, media processing, and session border controllers used by service providers and conferencing platforms. It is thematically related to ZipBridge as an enabling carrier-grade infrastructure peer in the outbound-calling stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ZipBridge social profiles
Digital presenceZipBridge financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZipBridge leadership team
Management profileNumber of profiles
Profiles1 record
ZipBridge funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZipBridge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZipBridge
What does ZipBridge do?
ZipBridge provides an instant outbound conference calling service that automatically dials every member of a predefined group and bridges them onto a live call as each person answers, eliminating dial-in numbers, access codes, and PINs. The platform is purpose-built for rapid team assembly during emergencies, crisis events, and time-critical operational incidents, and is offered as a subscription SaaS product with mobile apps and an API for embedding into incident-management software.
Is ZipBridge a public or private company?
ZipBridge is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ZipBridge founded?
ZipBridge was founded in -1. It employs 1 to 10 people.
Where is ZipBridge based?
ZipBridge is headquartered in Boston, United States, in the North America region.
How does ZipBridge make money?
Three revenue lines are on record. Subscription Plans are the primary driver. The others are zip Launch Feature Add-on and usage Overage Charges.
Who are ZipBridge's main competitors?
Direct peers on record are Everbridge, Rave Mobile Safety, OnSolve, Regroup Mass Notification and Singlewire Software (InformaCast). Broad incumbents are Zoom, Microsoft Teams, RingCentral and Cisco Webex. Dialogic is listed as an others.
Does ZipBridge have an API?
Yes. ZipBridge offers an API that allows software applications (such as mass notification systems, business continuity software, and help desk services) to embed outbound conference calling functionality. Third-party applications pass phone numbers of team members to the ZipBridge Platform API, and ZipBridge handles initiating outbound calls and bridging participants onto a conference as they answer. This is described as a private-label or white-label platform integration for partners, not a public developer API with self-service documentation.
What industry is ZipBridge in?
ZipBridge's product category is Crisis Communication Software. Its primary akta.pro industry code is BPAMACAH, Community/Group Chat Platforms. Its NAICS code is 56142 and its SIC code is 7385.