Multinational
Multinational Insurance Company and Multinational Life Insurance Company are Puerto Rico-domiciled, A.M. Best A- rated insurers offering personal and commercial property-casualty, life, cancer, and disability coverage through five branches, authorized producers, and digital self-service portals.
- Company typePrivate
- Founded1983
- HeadquartersSan Juan, Puerto Rico
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Multinational does
Multinational operates as a dual-entity regional insurance group delivering personal and commercial property-casualty plus life, cancer, and disability coverage exclusively within the Commonwealth of Puerto Rico. The group consists of Multinational Insurance Company (MIC, P&C and commercial lines) and Multinational Life Insurance Company (MLIC, life and health), both wholly owned subsidiaries of Grupo Multinacional de Seguros, a Venezuela-headquartered insurance conglomerate with eight operating companies across Venezuela, Curaçao, Panama, and Puerto Rico. Both carriers hold an A.M. Best A- (Excellent) financial strength rating.
The product portfolio spans roughly 40 named products organized across three lines. The auto line is anchored by Multi Auto (personal and commercial auto, compulsory SRO, road assistance) plus the Multi Plus collision add-on. The property line includes the bundled Multi Personal Package (home, auto, liability, umbrella in one policy), Multi Comercial Package, commercial property, builder's risk, cyber liability, garage, inland marine, MULTIMARINE, equipment breakdown, fidelity and surety bonds, and condominium extensions. The life and health line covers term life (Multi-term 10/20/30, Guaranteed Term, Payback Term, ELIFE), permanent life (Eternity Life, Nova, VIPUL), cancer coverage (Master 50K, Vital 360, COVID Protect), disability (SINOT per Puerto Rico Law 139, Multi Critical Illness, group disability), group life and accident, mortgage life, credit life, and school insurance.
Technology is built on a Microsoft 365/Outlook environment with dedicated web portals: Portal del Asegurado MIC/Vida for policyholders, Portal del Productor for the authorized-producer network, Multi Plus and ELIFE e-commerce front ends, a group billing system, and Microsoft Bookings-based online appointment scheduling across claims, billing, underwriting, and sales. Distribution combines five physical branch offices (San Juan headquarters plus Arecibo, Ponce, Mayagüez, Caguas) with an authorized-producer and general-agency network, supplemented by the Fast Track auto-claims workshop network (Red de Talleres) for island-wide collision coverage.
Revenue is generated through recurring insurance premiums on annual and installment cycles across personal auto, homeowners, commercial property, life and disability policies, and surety bonds. Customer segmentation is horizontal, serving individual consumers/families, small and medium enterprises, commercial property owners and operators, and employer groups purchasing group life, accident, and disability coverage. Backed by global reinsurers including Munich Re, Mapfre Re, Reaccredit, and Guy Carpenter, the company is family-controlled through the Carrero family, with Tobías Carrero Nácar as Board President across both entities.
Multinational firmographics
Firmographics- Name
- Multinational
- Legal name
- Multinational Insurance Company
- Website
- https://multinationalpr.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Multinational Insurance Company and Multinational Life Insurance Company are Puerto Rico-domiciled, A.M. Best A- rated insurers offering personal and commercial property-casualty, life, cancer, and disability coverage through five branches, authorized producers, and digital self-service portals.
- Ownership category
- akta.pro rank
Where Multinational is headquartered
LocationHeadquarters
- HQ city
- San Juan
- HQ country
- Puerto Rico
- HQ region
- Latin America
Offices6 records
Markets served
Multinational business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Property & Casualty Insurance Premiums: Core revenue from property insurance (homeowners, condominiums, commercial property, builders risk, cyber liability, marine), auto insurance (personal, commercial, compulsory SRO, Multi Plus collision), and surety bonds (fidelity, construction, licenses/permits). Premiums are collected on annual or installment schedules. Multi Personal Package and Multi Commercial Package products bundle multiple coverages into unified policies.
- Life & Health Insurance Premiums: Revenue from life insurance products including term life (Multi-term 10/20/30, Guaranteed Term, Payback Term), whole life (Eternity Life, Nova, VIP/Vida Universal), critical illness and cancer policies (Master 50K, Vital 360, COVID Protect), disability insurance (SINOT Law 139, group disability), credit life, mortgage life, school insurance, group accident and medical expense policies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Seguro Compulsorio (SRO) — Mandatory auto liability insurance |
| Subscription | Annual | Multi Plus — Collision coverage for personal autos |
| Subscription | Annual | Multi Personal Package (MPP) — Bundled personal insurance |
| Subscription | Annual | Fidelity Bond (Fianza de Fidelidad) — Employment practices liability |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Multinational product offering
Product offeringCore offering
Multinational Insurance Company (MIC) and Multinational Life Insurance Company (MLIC) provide a comprehensive portfolio of insurance products and services exclusively in Puerto Rico, spanning personal and commercial property, auto, life, cancer, disability, surety bonds, and group insurance lines. The company operates under two corporate entities with A.M. Best A- (Excellent) ratings, distributing through authorized producers, five physical branch offices, digital self-service portals, and the Multi Plus and ELife e-commerce platforms.
Product overview
Multinational Insurance Company and Multinational Life Insurance Company offer a comprehensive portfolio of insurance products organized across three primary lines: auto, property, and life/health. The auto division centers on Multi Auto as the flagship product, encompassing Auto Personal, Auto Comercial, the compulsory SRO policy, road assistance, and the Multi Plus collision add-on. The property division features the Multi Personal Package as a unified bundle (property + liability + auto + umbrella), supplemented by commercial products including Multi Comercial Package, commercial property, Builder Risk, Cyber Liability, garage insurance, inland marine, crime coverage, equipment breakdown, fidelity bonds, various surety bonds (construction, licenses, miscellaneous), umbrella policies, marine insurance (MULTIMARINE), and condominium extensions. The life/health division offers term life (Multi-term, Guaranteed Term, Payback Term, ELIFE), permanent life (Eternity Life, VIPUL), protector products (ML Protector, Nova), cancer coverage (Master 50K, Vital 360, COVID Protect, Cancer Grupal), disability (SINOT, Multi Critical Illness, Grupal Incapacidad), group insurance (Vida, Accidental Death, Accident & Medical), mortgage insurance, credit life, and school insurance. The two companies operate as a unified insurance group under the shared brand 'Seguro te Responde' with customer portals, branch offices across Puerto Rico, and an A.M. Best rating of A- (Excellent Outlook).
Differentiator
Problem solved
Functional benefit
Brands
- Multi Auto: Auto insurance product line offering personal auto, commercial auto, and compulsory (SRO) coverage in Puerto Rico.
- Multi Plus
- Multi Personal Package (MPP)
- Multi Comercial Package
- ELIFE
- MultiMarine Insurance
- Master 50K
- Vital 360
Products and services
- Auto Personal Personal auto insurance covering collision, comprehensive, liability, double interest, accidental death and dismemberment, and no-depreciation endorsement for privately owned vehicles in Puerto Rico.
- Auto Comercial Commercial auto insurance covering vehicles used for business purposes, including civil liability, physical damage, medical expenses, garage keepers coverage, and fleet insurance.
- Seguro Compulsorio (SRO) Compulsory motor vehicle liability insurance (SRO) required by Puerto Rico Law 253-1995, providing third-party property damage coverage up to $4,500 per accident.
- Multi Plus Collision Coverage Collision insurance policy for personal autos providing coverage of up to $4,000 per incident for damages caused by accidents, impacts, or rollovers, beyond conventional policies.
- Multi Personal Package (MPP) Bundled personal insurance policy combining property, public liability, automobile, and umbrella coverage in a single annual contract with discounts on building, content, and multi-vehicle coverage.
- Multi Comercial Package Multiline commercial package combining two or more coverages such as liability, property, crime, inland marine, glass, and boilers and machinery under a single contract for business clients.
- Seguro de Vivienda Homeowners insurance covering the main structure, attached structures, personal property, and fair rental value against specified perils including fire, hurricane, earthquake, and vandalism.
- Póliza Comercial de Propiedad Commercial property insurance covering direct damage to buildings and business personal property against perils including fire, hurricane, and explosion.
- Responsabilidad Pública Comercial Commercial general liability insurance covering third-party bodily injury and property damage claims arising from business operations.
Quantifiable outcome
- Multinational Insurance Company achieved A- classification from A.M. Best within under 10 years under current leadership
- +5 more outcomes
Companies that use Multinational
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
Multinational technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Multinational partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Unnamed Reinsurance PartnerscoreMultinational Insurance Company and Multinational Life Insurance Company are backed by unnamed global reinsurance partners (reaseguradoras) of high repute. The reinsurance panel is displayed on the company's Reinsurers page, affirming financial backing for policy obligations.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
Multinational competitors and assessment
Company assessmentDirect peers
- MAPFRE Puerto Rico: MAPFRE operates a broad P&C, auto, and commercial insurance business in Puerto Rico as part of MAPFRE's global network, and reinsures Multinational's panel. It is comparable as a multi-line carrier targeting the same Puerto Rico households and SMEs with similar bundled products.
- Triple-S Management: Triple-S is Puerto Rico's largest domestic insurance group offering P&C, life, and health coverage, and is Multinational's most direct competitor across multiple product lines. Multinational's current President Luis Pimentel Zerbi is a former Triple-S President, underscoring the close overlap in customer base, distribution, and product portfolio.
- Cooperativa de Seguros Múltiples de Puerto Rico: Cooperativa de Seguros Múltiples is a Puerto Rico cooperative insurer offering P&C, auto, and surety products across the island. It is a direct peer because it sells overlapping lines to the same Puerto Rico customer segments and competes for the same producer network.
- National Life Insurance Company (Puerto Rico): National Life is a Puerto Rico life insurer that achieved an A rating from A.M. Best under Fernando Rivera Muñoz, who now sits on Multinational's board. It is comparable because it competes head-to-head with Multinational Life Insurance Company in term, whole life, and group life products across the same island distribution.
- Universal Insurance Company (Puerto Rico): Universal Insurance Company is a long-established Puerto Rico P&C carrier offering personal and commercial property and auto coverage. It is comparable because it directly competes in Multinational's core property and auto lines and shares the same Puerto Rico-only distribution footprint and hurricane-exposed risk pool.
Broad incumbents
- Pan-American Life Insurance Group: Pan-American Life is a large life and health insurer operating across the Caribbean and Latin America. It is comparable as a broader incumbent serving Puerto Rico and the wider Caribbean with group life and credit life products that overlap with Multinational Life's portfolio.
Emerging players
- Seguros Suramericana (SURA): SURA operates across Latin America and the Caribbean offering P&C and life insurance. It is comparable as a Latin American multi-line peer with similar reinsurance-backed underwriting discipline and overlapping Caribbean/LatAm corporate customer base.
- Assurant Solutions Puerto Rico: Assurant operates specialty insurance and warranty businesses including device protection and credit-related coverage. It is comparable because its credit life and specialty products intersect with Multinational's credit life, mortgage life, and SINOT disability offerings in Puerto Rico.
Regional players
- ASSMCA / Puerto Rico Health Insurance Administration: ASSMCA-related entities administer Puerto Rico's public health coverage framework. While not a direct private-market peer, it is a regional incumbent that defines the regulatory and competitive context in which Multinational's group accident/medical and SINOT disability products compete.
Others
- Munich Re (Reinsurance): Munich Re is a global reinsurer and one of Multinational's named reinsurance partners. It is an enabling/ecosystem participant whose pricing, capacity, and terms directly shape Multinational's cost of catastrophe coverage in Puerto Rico.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Multinational social profiles
Digital presenceMultinational compliance and trust
Trust signalCompliance1 record
Multinational financial estimates
Financial estimateRevenue estimate
Valuation estimate
Multinational leadership team
Management profileNumber of profiles
Profiles23 records
Multinational subsidiaries and ownership
Company hierarchySubsidiaries2 records
Multinational funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Multinational M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Multinational
What does Multinational do?
Multinational Insurance Company (MIC) and Multinational Life Insurance Company (MLIC) provide a comprehensive portfolio of insurance products and services exclusively in Puerto Rico, spanning personal and commercial property, auto, life, cancer, disability, surety bonds, and group insurance lines. The company operates under two corporate entities with A.M. Best A- (Excellent) ratings, distributing through authorized producers, five physical branch offices, digital self-service portals, and the Multi Plus and ELife e-commerce platforms.
Is Multinational a public or private company?
Multinational is a private company. It is classified as family owned and is currently operating.
When was Multinational founded?
Multinational was founded in 1983. It employs 101 to 250 people.
Where is Multinational based?
Multinational is headquartered in San Juan, Puerto Rico, in the Latin America region.
How does Multinational make money?
Two revenue lines are on record. Property & Casualty Insurance Premiums are the primary driver. The others are life & Health Insurance Premiums.
Who are Multinational's main competitors?
Direct peers on record are MAPFRE Puerto Rico, Triple-S Management, Cooperativa de Seguros Múltiples de Puerto Rico, National Life Insurance Company (Puerto Rico) and Universal Insurance Company (Puerto Rico). Pan-American Life Insurance Group is listed as a broad incumbent. Emerging players are Seguros Suramericana (SURA) and Assurant Solutions Puerto Rico. ASSMCA / Puerto Rico Health Insurance Administration is listed as a regional player. Munich Re (Reinsurance) is listed as an others.
Does Multinational have an API?
No public API is recorded for Multinational.