Family Service of Roanoke Valley

Name

Family Service of Roanoke Valley

Legal name

Family Service of Roanoke Valley

Website

https://fsrv.org

Company type

Private

Founded year

1901

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Community Mental Health and Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Mental health counseling
• Youth development programs
• Public guardianship services
• Community counseling services
• Trauma-informed therapy

Headquarters

HQ city

Roanoke

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Fundraising: Annual fundraising campaigns including comprehensive campaigns, annual events like the VIP Dinner, Celebrity Tip Off basketball event, Roanoke Valley Gives Day, and individual donations. The organization has a $1,000,000 comprehensive campaign goal with $775,000 pledged to date.
2. Government Grants: Funding from Virginia Department of Social Services through Victims of Crime Act funding, Department of Criminal Justice Services Victims of Crime Act grants ($280,000+ for interpreter services).
3. Client Fees: Sliding scale fees for mental health counseling services. 33% of clients require sliding scale fee or grant funding to access care.
4. Event Sponsorships: Corporate sponsorships for events such as Celebrity Tip Off, with sponsors including MemberOne Federal Credit Union and Davenport & Company.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Family Service of Roanoke Valley is a nonprofit mental health and social services organization providing trauma-informed counseling for individuals from age two, youth development programming, public guardianship for incapacitated adults, personal affairs management, and community-based intervention services including domestic violence support. The organization operates specialized programs such as the Play Therapy Institute and multilingual interpreter services for crime victims, delivering care across more than 30 partner sites in the Roanoke Valley.

Product overview

Family Service of Roanoke Valley operates as a non-profit mental health and social services organization offering a comprehensive portfolio of counseling, prevention, and supportive services. The organization provides mental health counseling for all ages beginning at age two, youth development programs (Teen Outreach Program and Positive Action), public guardianship for incapacitated adults, personal affairs management, and community-based counseling services. Specialized programs include the Play Therapy Institute for traumatized children and interpreter services for crime victims. The organization serves more than 2,000 individuals annually across multiple locations including schools, after-school centers, and community settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Counseling Services Trauma-informed therapy provided by mental health counselors for individuals of all ages beginning at age two, addressing depression, anxiety, and emotional wellness needs across the Roanoke Valley.
• Youth Development Program Social and emotional skill development program for elementary through high school students, using the Teen Outreach Program (TOP) and Positive Action curriculum to reach more than 800 students annually in schools and after-school settings.
• Public Guardianship Program Legal guardian services for incapacitated adults who have no family member or friend willing and able to serve as guardian, serving approximately 100 individuals to ensure they live in safe environments.
• Healthy Relationship Program Group education and intervention services for individuals with a history of using violence with their partners, providing domestic violence prevention and intervention support through the Star City Survivors program.
• Personal Affairs Management Financial management services for approximately 300 individuals to ensure financial stability, prevent homelessness, and provide oversight of personal finances.
• Play Therapy Institute Specialized therapeutic program for children ages 2-12 who have experienced trauma, abuse, or neglect, using play therapy techniques with three dedicated rooms supervised by trained counselors.
• Intensive In-Home Counseling Family-focused counseling services delivered in clients' homes, analyzing family dynamics to help solve behavioral and emotional issues at their source and prevent removal from the home.
• Soul Survivors Bereavement Support Group A bereavement support group for youth and their caregivers dealing with grief from loss, meeting every other Tuesday. Free service provided in partnership with Carilion Clinic Hospice, with priority given to first-time participants.
• Therapeutic Day Treatment Medicaid-funded program for students whose serious mental health, behavioral, and emotional difficulties impair major life activities, providing individual or group counseling.
• Positive Alternative to School Suspension (PASS) Program working with at-risk children to address underlying issues prompting misbehavior, aiming to break the school-to-prison pipeline, delivered in partnership with Roanoke City Public Schools.
• Health and Wellness Interpreters of the Roanoke Valley Interpreter services for Limited English Proficiency and deaf victims of crime, providing access to counseling, support services, advocacy, and crisis intervention in a culturally sensitive manner through a four-agency coalition.

Quantifiable outcome

• 98% of teens in Positive Youth Development feel more hopeful about their future
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core, major and minor.

• Health and Wellness Interpreters of the Roanoke Valley CoalitioncoreStrategic or Co-development Partner · 22 November 2016Coalition including Family Service, TAP Domestic Violence Services, Salvation Army Turning Point, and SARA to provide interpreter services for Limited English Proficiency crime victims. Over $280,000 in funding from Department of Criminal Justice Services Victims of Crime Act.
• SARA, Inc. (Sexual Assault Response and Awareness)coreStrategic or Co-development Partner · 22 November 2016Partner in interpreter services coalition for crime victims. Also partnered for community events like Roanoke Valley Gives Day.
• TAP Domestic Violence ServicescoreStrategic or Co-development Partner · 1 October 2016Partnership to provide multiple support groups for survivors of domestic violence through the Star City Survivors program. TAP DVS provides childcare while clients attend group sessions and connects survivors with counseling and case management services.
• Salvation Army Turning PointcoreStrategic or Co-development Partner · 1 October 2016Partner in Star City Survivors domestic violence support program and interpreter services coalition for crime victims.
• Carilion ClinicmajorStrategic or Co-development Partner · 16 September 2016Carilion Clinic Hospice supported the Soul Survivors children's grief group hosted by Family Service. Priority given to first-time participants.
• Boys and Girls Club of Roanoke ValleycoreStrategic or Co-development PartnerPartner site for Youth Development Programs including Teen Outreach Program (TOP) and Positive Action. Teens participate in service learning projects at the club.
• West End Center for YouthcoreStrategic or Co-development PartnerMajor community partner site for Youth Development Programs including Teen Outreach Program (TOP). Serves as location for community counseling and therapeutic services.
• Presbyterian Community CentercoreStrategic or Co-development PartnerPartner since 1996 for youth development programs, community counseling, and service learning projects. Teens conduct food drives and community service for PCC.
• Blue Ridge Behavioral HealthcoreStrategic or Co-development PartnerPartner for Teen Outreach Program and mental health services. Referrals for guardianship services come from Community Service Boards including Blue Ridge.
• Virginia Department of Social ServicescoreOthersFunding through Victims of Crime Act funding supporting Play Therapy Institute and interpreter services for crime victims.
• Department of Criminal Justice ServicescoreOthersVictims of Crime Act funding ($280,000+) for interpreter services program serving Limited English Proficiency crime victims.
• United Way of Roanoke ValleymajorStrategic or Co-development PartnerCommunity partner for various initiatives including presence at events like Deschutes Street Pub. Collaborative partner in community outreach.
• Roanoke City Public SchoolscoreStrategic or Co-development PartnerPartner for Positive Alternative to School Suspension (PASS) program, Teen Outreach Program, and school-based counseling services.
• AramarkminorGTM or Marketing PartnerBuilding Community Day volunteer and grant from Alliance for Strong Families and Communities. Volunteers completed facility improvements at Family Service.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/familyservicerv
• Xx.com/familyservicerv
• Facebookfacebook.com/FamilyServiceRV
• LinkedInlinkedin.com/company/family-service-of-roanoke-valley

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Service of Roanoke Valley