Integrity Billing

What Integrity Billing does

Integrity Billing LLC is a Michigan-based, founder-owned medical billing service founded in early 2010 by Shannon. The company specializes exclusively in outpatient medical insurance billing for behavioral health providers, including psychiatrists (MD/DO), psychologists (PhD/PsyD), social workers (LMSW/MSW/CSW), licensed professional counselors, and master's-level therapists in Michigan. Services include electronic claim submission, coding using ICD-10, CPT, DSM-5, and HCPC standards, insurance verification and authorization, secondary and tertiary billing, accounts receivable management, EMR software advisory, and patient billing support. All work is performed domestically with no offshoring, and the firm holds AAPC Certified Professional Coder and Certified Professional Biller credentials along with HIPAA, ANSI-5010, and ICD-10 compliance.

The company's underlying technology stack is industry-standard rather than proprietary: it relies on the Availity clearinghouse to transact with BCBSM, BCN, Medicare, and commercial payers, supplemented by inbound phone and fax for insurance follow-up and patient inquiries. There is no proprietary software platform, no mobile app, no API, and no AI-enabled automation. The revenue model is professional services billing against the client's specialty, with prices negotiated on a per-claim, hourly, percentage, or project basis; specific price points are not disclosed. Go-to-market is sales-led and direct, with marketing conducted through the company website, association membership in the Michigan Medical Billing Association, and referral activity across the Michigan behavioral health community; the company currently states it is not accepting new clients.

The entity is a privately held Michigan LLC, bootstrapped with no institutional funding, no parent company, no partners, no subsidiaries, and 1-10 employees. Operating scope is explicitly limited to Michigan, making the geographic profile a key constraint. The named founder Shannon acts as primary operator, and contact channels are a single Michigan phone line and fax; the website carries a 2025 copyright and a notice halting new client onboarding, indicating the firm is at operating capacity rather than in active expansion.

Name

Integrity Billing

Legal name

Integrity Billing LLC

Website

https://integritybillers.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Integrity Billing LLC is a Michigan-based, founder-owned medical billing service founded in 2010 that specializes in outpatient insurance billing exclusively for behavioral health providers such as psychiatrists, psychologists, social workers, and counselors within Michigan.

Ownership category

akta.pro rank

Product category

Medical Billing Services

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAAAFAD

Medical Coding, Billing & Clinical Documentation Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

SECONDARYHLAEAHAH

Behavioral Health Claims Administration & Payment Integrity

Healthcare & Life Sciences/Health Insurance & Managed Care/Managed Behavioral Health (MBHO)

SECONDARYBPAAAFAJ

Payment Integrity, Audit, Appeals & Grievance Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

SECONDARYHLAEALAD

Claims Administration & Payment Integrity (Medical/Dental/Vision)

Healthcare & Life Sciences/Health Insurance & Managed Care/Third-Party Administration (TPA) & Administrative Services Only (ASO)

SECONDARYHLACACAG

Patient Billing, Statements & Payment Processing

Healthcare & Life Sciences/Digital Health & Health IT/Revenue Cycle Management (RCM) & Billing Software

Keywords

• Medical billing services
• Behavioral health billing
• Insurance claims processing
• Medical coding services
• Revenue cycle management

Headquarters

HQ city

Onsted

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Billing Services: Professional billing services for behavioral health providers including electronic medical billing, claim tracking, secondary/tertiary billing, insurance verification, and accounts receivable management. Pricing models include per claim, hourly rate, percentage-based, project-based, and consultation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Integrity Billing LLC is a Michigan-based medical billing service company that provides outpatient medical insurance billing for behavioral health providers, including psychiatrists, psychologists, social workers, counselors, and master's level therapists. The company delivers electronic claim submission, coding (ICD-10, CPT, DSM-5, HCPC), insurance verification, prior authorization, secondary/tertiary billing, accounts receivable management, and patient billing support. All work is performed by a U.S.-based team with no offshore outsourcing.

Product overview

Integrity Billing offers a comprehensive suite of behavioral health billing services rather than a traditional software product. The core offering is the Behavioral Health Billing Services platform, supported by add-on modules including Insurance Verification and Eligibility Services, Claims Coding Services (ICD-10, CPT, DSM-5, HCPC), Authorization Services, Accounts Receivable Management, and Consulting/Project Management. The company also provides EMR software recommendation services. All services are delivered manually by trained billing specialists who handle claims submission, follow-up, and patient statement management. The company specializes exclusively in outpatient mental health and behavioral health provider billing across Michigan.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Billing Services

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights1 record

Market position

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrity Billing