PSS

What PSS does

PSS (Presbyterian Senior Services) is a 501(c)(3) nonprofit organization founded in 1962 that delivers a portfolio of aging, caregiver-support, housing, and lifelong-learning services to older New Yorkers, family caregivers, and kinship families across all five boroughs of New York City. Its core operating footprint consists of 10 Older Adult Centers concentrated in the Bronx and upper Manhattan; three residential properties totaling roughly 291+ affordable housing units (PSS/WSF Grandparent Family Apartments, Alberta L. Alston House in Queens, and Fort Schuyler House in the Bronx); the Circle of Care caregiver support program including dementia services and a Spanish-language Círculo de Cuidado; Community Social Services with 32 social workers deployed across centers plus NY Connects Brooklyn; and PSS Life! University, an online learning platform built on the CYPHER Learning LMS serving 1,200+ learner members. The organization directly supports nearly 2,000 individuals daily and reaches close to 25,000 annually through newsletters, events, and community education, supplemented by 287 volunteers and interns in FY2025.

PSS's revenue model is best characterized as a hybrid of government contract funding, foundation grants, individual donations, and program service fees. NYC Department for the Aging and NYS Department of Health provide the majority of operating dollars, including a two-year $1.5M NY Connects Brooklyn contract and two 2024 NYC Aging contracts that lifted the operating budget from roughly $7M (2022) to $11.3M (2024) and a stated $13M in 2025. Foundation grants (Mother Cabrini Health Foundation $100K, Fan Fox and Leslie R. Samuels Foundation $40K, Jean and Louis Dreyfus Foundation $100K, Amazin' Mets Foundation $65K, plus Burpee, Patrina, and Verizon Foundation awards) support specific programmatic initiatives such as digital capacity, falls prevention, fitness center revitalization, and community gardens. Individual donations flow through Fundraise Up, Give Lively, and Stripe, with multiple giving vehicles including stock, QCDs from IRAs, bequests, and trusts. Residences collect rent at 30% of gross income under Section 8 income guidelines. The organization is led by Executive Director Rimas Jasin, with a recently expanded C-suite including Chief Community Information Officer Alison Zaccone and Senior Director of People Operations Myesha Pugh, supported by a Board of Directors chaired by James Tse. PSS holds Charity Navigator Four-Star, Candid Platinum Transparency 2025, and GreatNonprofits Trust Badge credentials, and purchased its first permanent headquarters at 147 East 48th Street in Manhattan in February 2025 after operating from donated church space since founding.

Name

PSS

Legal name

Presbyterian Senior Services

Website

https://pssusa.org

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

51–100 employees

Short description

PSS (Presbyterian Senior Services) is a 501(c)(3) nonprofit founded in 1962 that operates 10 Older Adult Centers, three affordable senior residences, caregiver support, and lifelong learning programs serving older New Yorkers and family caregivers across all five NYC boroughs.

Ownership category

akta.pro rank

Product category

Senior Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Other Residential Care Facilities (623990)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL), Senior Living Property Management (BPAJAGAI)

Keywords

• Senior community services
• Caregiver support programs
• Older adult centers
• Affordable senior housing
• Aging services nonprofit

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Contracts: Primary funding from NYC Department for the Aging (NYC Aging), NYS Department of Health, and NYC Aging contracts including NY Connects Brooklyn program. Budget of $13 million funded primarily through these government sources.
2. Foundation Grants: Grants from private foundations including Mother Cabrini Health Foundation ($100,000), Fan Fox and Leslie R. Samuels Foundation ($40,000), Jean and Louis Dreyfus Foundation ($100,000), Amazin' Mets Foundation ($65,000), and others. These support specific programs and initiatives.
3. Individual Donations: Donations from individuals, including online donations via Fundraise Up, Give Lively, and Stripe. PSS is a 501(c)(3) nonprofit - EIN 13-1981482. Accepts various giving methods including stock, QCDs from IRAs, bequests, and trusts.
4. Program Service Fees: Some services may have associated fees. Residences collect rent at 30% of gross income from tenants.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

PSS operates a portfolio of social services for older New Yorkers including ten community-based Older Adult Centers in upper Manhattan and the Bronx delivering meals, activities, and wellness programs; Circle of Care providing free caregiver support and dementia services; affordable senior housing through residences in Queens and the Bronx; case management and NY Connects Brooklyn information-and-assistance; and PSS Life! University lifelong learning delivered via an online LMS.

Product overview

PSS (Presbyterian Senior Services) is a multi-service nonprofit organization offering a portfolio of programs and services for older New Yorkers, their families, and caregivers. The organization operates through several interconnected service lines: PSS Centers (10 community centers for older adults in the Bronx and Upper Manhattan), PSS Circle of Care (caregiver support including dementia services and kinship care), PSS Life! University (a learning management system delivering lifelong learning programs for adults 50+), PSS Residences (affordable senior housing), and Community Social Services (case management and NY Connects Brooklyn). PSS Life! University uses a learning management system powered by CYPHER Learning to deliver courses online. The organization also hosts an annual PSS Honors event recognizing community leaders.

Differentiator

Problem solved

Functional benefit

Brands

• PSS Circle of Care: Caregiver support program offering free critical services for New Yorkers who care for someone who is frail, chronically ill, or has memory loss. Also supports kinship caregivers.
• PSS Life! University
• NY Connects Brooklyn
• Dementia Friendly Community
• PSS Honors

Products and services

• PSS Centers (Older Adult Centers)

Quantifiable outcome

• Nearly 2,000 individuals served daily
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• NYC Department for the Aging (NYC Aging)coreStrategic or Co-development Partner · 28 October 2024Primary government funder and contract partner. Two new NYC Aging contracts brought budget to $11.3 million and enabled service expansion to 10,000+ New Yorkers.
• NYS Department of HealthcoreStrategic or Co-development PartnerState government health department providing funding for health-related programs and services.
• Westside Federation for Senior and Supportive Housing (WSF)coreStrategic or Co-development PartnerPartnership for PSS/WSF Grandparent Family Apartments - the first residence in the U.S. built specifically for grandparents raising grandchildren.
• Metro Management Development Inc.coreOthersManages the Alberta L. Alston House residence building in Corona, Queens.
• CYPHER LearningcoreTechnology or IntegrationProvides the learning management system (LMS) powering PSS Life! University's online learning center with 1,200+ learner members.
• Rutgers Presbyterian ChurchminorStrategic or Co-development PartnerHistorically donated headquarters space to PSS since the organization's founding in 1962. PSS recently purchased its own headquarters space.
• HealthfirstminorStrategic or Co-development PartnerPartner with NYC DFTA Community Care Link to support outreach to older adults for improved engagement with primary care physicians.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Services Now for Adult Persons (SNAP): NYC nonprofit providing social adult day care, senior center programming, and case management. Closely comparable service mix (social day programs, NYC Aging-contracted services, and elder case management) to PSS's centers and Community Social Services.
• Carter Burden Network: NYC nonprofit serving older adults with senior centers, social services, and meal programs. Directly comparable center-based NYC aging services model targeting similar demographics in similar geographies.
• DOROT: NYC nonprofit serving older adults through social engagement, intergenerational programs, and caregiver support. Comparable nonprofit elder services with overlap in caregiver support, lifelong learning, and senior-friendly community programming.
• Lenox Hill Neighborhood House: NYC multi-service community nonprofit that operates senior centers and aging services alongside family and youth programs. Comparable multi-service community-based model with elder programs including Senior Services Center and Lifelong Learning.
• JASA (Jewish Association for Services for the Aged): Largest NYC-based nonprofit providing aging services, including senior centers, case management, caregiver support, and affordable housing. Directly comparable multi-service elder services model in the same NYC geography with similar NYC Aging contract reliance and center-based delivery.
• Selfhelp Community Services: Large NYC nonprofit providing aging services including senior centers, case management, caregiver support, and senior housing. Directly comparable to PSS across multiple service lines including NY Connects delivery and affordable residences.
• Citymeals on Wheels: NYC-based nonprofit focused on meal delivery and nutrition for homebound older adults. Comparable NYC aging services mission targeting overlapping senior populations through complementary (rather than directly overlapping) service delivery.

Broad incumbents

• The New York Foundling: NYC nonprofit focused on child welfare, family services, and kinship care. Operates kinship family programs directly comparable to PSS Circle of Care's kinship caregiver services; mentioned in connection with PSS's Senior Director of People Operations hire.
• Catholic Charities of the Archdiocese of New York: Much larger NYC-wide social services nonprofit offering senior services alongside a broader portfolio (housing, family services, immigration). Competes for the same foundation and government funding on senior-specific programs.

Emerging players

• Search and Care: NYC nonprofit providing case management and social services to older adults living at home. Comparable NYC-based elder services with overlapping case management / NY Connects-style delivery, but smaller scale and narrower service focus than PSS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pssusa
• YouTubeyoutube.com/@psslifeu
• Facebookfacebook.com/pssnyc
• Instagraminstagram.com/psslifeu
• LinkedInlinkedin.com/company/pssusa

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PSS