Piedmont Health Services Inc

What Piedmont Health Services Inc does

Piedmont Health Services Inc is a private nonprofit Federally Qualified Health Center (FQHC) founded in 1970 and headquartered in Carrboro, North Carolina, operating a regional network of community health centers and PACE SeniorCare programs across the North Carolina Piedmont region. The organization delivers an integrated primary care "medical home" combining medical, dental, pharmacy, behavioral health, WIC/lactation, nutrition, agricultural worker health, and care management services through 11 sites serving approximately 46,000 patients per year across 14 counties, with additional reach via mobile dental and medical units. It also runs a Program of All-Inclusive Care for the Elderly (PACE) at Burlington and Pittsboro for nursing-home-eligible seniors, supported by Medicare and Medicaid funding with private-pay options.

The organization is funded through a mix of clinical service revenue from Medicare, Medicaid, and commercial insurance, a sliding-fee scale for uninsured patients, ongoing HHS/HRSA Health Center Program federal funding (with associated Federal Public Health Service deemed status), and charitable donations to the Friends of Piedmont fund. Patient acquisition is community-led: appointments are scheduled by phone, text, the legacy patient portal, or walk-in triage, with same-day access for urgent concerns; the patient mix spans insured, underinsured, uninsured, agricultural workers, and seniors regardless of ability to pay.

Operationally, Piedmont Health employs 501-1,000 staff including 70+ board-certified physicians, nurse practitioners, physician assistants, dentists, hygienists, and social workers, under a CEO-led C-suite that includes dedicated CIO, Chief Dental Director, and Chief Pharmacy Officer roles. Notable active initiatives include the May 2025 opening of a Sanford clinic in Lee County, a March 2025 Chapel Hill pediatric dental office, November 2025 telehealth activation, and an enterprise Epic/MyChart go-live scheduled August 4, 2026, offset by the announced July 31, 2026 closure of the Sylvan site as part of a network consolidation. The organization holds Joint Commission accreditation, NCQA Patient-Centered Medical Home recognition, NACHC Gold Level Advocacy Center of Excellence status, and Institute for Healthcare Improvement Age-Friendly Health System designation.

Name

Piedmont Health Services Inc

Legal name

Piedmont Health Services, Inc.

Website

https://piedmonthealth.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Piedmont Health Services Inc is a private nonprofit Federally Qualified Health Center founded in 1970 and headquartered in Carrboro, North Carolina, operating 11 community health centers and PACE SeniorCare sites that deliver integrated medical, dental, pharmacy, and behavioral health care to roughly 46,000 patients across the North Carolina Piedmont region.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621), Services for the Elderly and Persons with Disabilities (624120), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), School-Based Health Centers (HLAFAGAG), Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

Keywords

• Community health centers
• Primary care services
• Dental health services
• Behavioral health care
• Senior care programs

Headquarters

HQ city

Carrboro

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Piedmont Health generates revenue through providing comprehensive healthcare services including medical, dental, pharmacy, behavioral health, and PACE SeniorCare services. As an FQHC, it receives HHS funding and accepts most insurance plans including Medicare, Medicaid, and commercial insurance. A sliding fee discount program based on household income and family size is offered to uninsured and underinsured patients.
2. HHS/Federal Funding: As a Federally Qualified Health Center, Piedmont Health receives HHS funding and has Federal Public Health Service (PHS) deemed employment status with respect to certain health or health-related claims, including medical malpractice claims.
3. Donations and Community Support: Friends of Piedmont fund accepts charitable donations to support healthcare services. Tax ID: 56-0952737. Donations help bridge gaps for patients experiencing barriers to care including transportation, food insecurity, and limited financial resources.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Piedmont Health Services Inc. operates as a Federally Qualified Health Center (FQHC) delivering comprehensive primary medical care, dental services, pharmacy services, behavioral health counseling, WIC nutrition support, and PACE SeniorCare programs through 10 community health center locations across 4 North Carolina counties. The organization serves all patients regardless of insurance status, offering a sliding fee discount based on ability-to-pay, and uses Mobile Health Units to extend care into underserved communities.

Product overview

Piedmont Health Services Inc operates as a Federally Qualified Health Center (FQHC) providing comprehensive healthcare services through a network of 10 community health centers across 4 North Carolina counties. The organization offers an integrated 'medical home' model combining Primary Care, Dental Services, Pharmacy Services, Behavioral Health, WIC & Lactation Support, Nutrition Services, Agricultural Worker Health Program, and Care Management under one roof. The PACE SeniorCare program provides specialized all-inclusive elderly care services at Burlington and Pittsboro locations. A Mobile Health Unit extends services to underserved areas. The organization is transitioning to Epic Electronic Health Records and MyChart Patient Portal (Go Live: August 4, 2026) to enhance care coordination and patient access to health information.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care (Medical Services) Comprehensive primary medical care services delivered at community health centers across North Carolina by board-certified physicians, family nurse practitioners, and physician assistants.
• Dental Services Dental care including cleanings, exams, fluoride treatments, emergency services, and pediatric dental services at dedicated dental offices and mobile dental units.
• Pharmacy Services On-site pharmacy services available exclusively to registered patients of Piedmont Health centers, including prescription management and medication coordination through the PACE program.
• Behavioral Health Mental health counseling and behavioral health services provided by licensed clinical social workers and behavioral health consultants integrated into primary care.
• WIC & Lactation Support Special Supplemental Nutrition Program for Women, Infants, and Children providing food assistance, nutrition education, and breastfeeding support to qualifying families.
• Agricultural Worker Health Program Specialized health services and outreach program designed to meet the unique healthcare needs of agricultural workers in the North Carolina Piedmont region.
• PACE SeniorCare Program of All-Inclusive Care for the Elderly providing comprehensive healthcare, transportation, meals, therapy, and support services enabling seniors 55+ who qualify for nursing home-level care to remain in their homes.
• Small Business Employee Health Program Workplace health services program offering employee health screenings, wellness programs, and access to Piedmont Health services for small business employees.
• Mobile Health Units (Mobile Dental Unit & Mobile Medical Unit) Mobile medical and dental units delivering on-site dental care, sports physicals, vaccine clinics, and other health services at community locations throughout the service area.
• Epic Electronic Health Record System Enterprise electronic health record system transitioning Piedmont Health from its existing EHR to Epic, the largest electronic health record system in North Carolina and across the nation, to strengthen care coordination and improve access to health information.
• MyChart Patient Portal Secure online patient portal enabling patients to view medical records, communicate with care teams, schedule appointments, access test results, request prescription refills, and pay bills.
• Friends of Piedmont Support Fund Charitable giving program allowing donors to support Piedmont Health Services' mission of providing healthcare to uninsured and underinsured community members (Tax ID: 56-0952737).

Quantifiable outcome

• Served 46,000 neighbors with comprehensive medical, dental, and behavioral health services in 2025
• +2 more outcomes

Named customers4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Sanford Area Growth AlliancecoreStrategic or Co-development Partner · 1 May 2025Piedmont Health joined the Sanford Area Growth Alliance to support economic growth and healthcare access in the Sanford/Lee County area. The Sanford Community Health Center opened at 1301 Central Drive, Suite B, Sanford, NC 27330, expanding services to Lee County residents.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• WelbeHealth: Multi-state PACE program operator providing all-inclusive care for elderly participants with capitated funding. Comparable PACE-only business model and target population (nursing-home-eligible seniors wanting to remain at home).
• InnovAge Holding Corp. Leading national PACE (Program of All-Inclusive Care for the Elderly) operator with multiple centers across several states. Most directly comparable peer for Piedmont's PACE SeniorCare business model, including capitated Medicare/Medicaid funding and integrated senior care delivery.
• Blue Ridge Health: Western NC FQHC providing primary care, dental, behavioral health, and pharmacy services across multiple counties with a sliding-fee model. Comparable FQHC structure and integrated service portfolio targeting rural and underserved populations in North Carolina.
• Gaston Family Health Services: North Carolina FQHC serving Gaston and surrounding counties with primary care, dental, behavioral health, and pharmacy services. Directly comparable as a NC-based FQHC with a similar integrated community health model.
• Sun River Health: Large multi-state FQHC operating community health centers across New York with integrated medical, dental, behavioral health, and pharmacy services on a sliding-fee model. Comparable national FQHC peer with similar service mix and patient population.
• Kintegra Health: North Carolina-based FQHC operating community health centers across multiple counties with similar sliding-fee, integrated medical/dental/behavioral health services for underserved populations. Most directly comparable peer given shared geography, FQHC model, and patient mix.

Broad incumbents

• UNC Health: Large academic health system headquartered in Chapel Hill, NC with extensive primary care and specialty footprint across the same Piedmont region Piedmont Health serves. Overlaps in primary care delivery, serves as referral partner, and competes for some insured patients in the same geography.
• Duke Health: Major NC academic health system with primary care network across the Triangle region including Durham County (which Piedmont's PACE program also serves). Comparable geographic footprint and serves overlapping patient populations.
• CVS Health (MinuteClinic / Oak Street Health): National primary care and retail clinic operator (MinuteClinic retail clinics and Oak Street Health senior primary care) with growing presence in NC. Competes for primary care patients in Piedmont's service area with convenience-focused model, particularly for insured populations.
• WakeMed Health & Hospitals: Large regional health system in the Raleigh/Triangle area with community-based primary care clinics. Broad incumbent offering primary care that overlaps with Piedmont's geographic reach, particularly in the eastern Piedmont counties.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/piedmont_hlth
• YouTubeyoutube.com/@PiedmontHealthNC
• Facebookfacebook.com/piedmonthealth
• LinkedInlinkedin.com/company/piedmont-health-services-inc
• Instagraminstagram.com/piedmonthealth_

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Piedmont Health Services Inc