What EMERGICON LLC does

EMERGICON, LLC, headquartered in Dallas, Texas and founded in 2006 by Christopher Turner, is a private EMS and ambulance billing services company that operates exclusively within Texas. The company serves more than 200 providers across municipal EMS departments, fire-based EMS agencies, hospital-district EMS services, county and regional emergency response systems, and stand-alone fire departments, generating more than $200 million in annual cash collections on behalf of its clients. Its core product is end-to-end ambulance and EMS revenue cycle management, including patient chart review, certified coding, claims submission, denial management, payment posting, and collections, delivered through ESO Solutions billing software augmented by proprietary patented technology developed in-house. Complementary service lines include the EMERGIFIRE sub-brand for fire department cost recovery, Claims Recovery Services for aged or misclassified receivables, TASPP supplemental payment program support for Medicaid uncompensated care, and a value-added services bundle covering credentialing, compliance training, documentation audits, and council presentations. EMERGICON is compensated primarily as a percentage of client collections, aligning its economics with reimbursement outcomes, and reports a 99% client retention rate with first-year cash flow improvements of 10-30% for new partners.

Name

EMERGICON LLC

Legal name

EMERGICON, LLC

Website

https://emergicon.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

EMERGICON, LLC is a Dallas-based EMS and ambulance billing company founded in 2006 that serves 200+ Texas fire departments, municipal EMS agencies, hospital districts, and county emergency services under a percentage-of-collections revenue model, supplemented by fire cost recovery and TASPP services.

Ownership category

akta.pro rank

Product category

EMS and Ambulance Billing Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

EMS Billing, Revenue Cycle & Compliance Services (HLAFANAM)

Keywords

• Ambulance billing services
• EMS revenue cycle management
• Fire recovery billing
• Claims recovery services
• Healthcare billing Texas

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Ambulance Billing Services - Percentage of Collections: EMERGICON is compensated as a percentage of collections, meaning they only get paid when clients get paid. This aligns incentives and ensures focus on maximizing reimbursements and reducing claim denials. This is the primary revenue stream.
2. Supplemental Payment Program (TASPP) Support: The company assists clients in capturing additional revenue through the Texas Ambulance Supplemental Payment Program (TASPP), a Medicaid supplemental reimbursement program that helps reduce the gap between cost of EMS services and actual reimbursement.
3. Fire Recovery Billing (EMERGIFIRE): Through EMERGIFIRE brand, the company provides fire department billing services to help fire departments cover costs through insurance reimbursements for commercial and industrial incidents including motor vehicle incidents, structure fires, vehicle fires, and hazardous material incidents.
4. Claims Recovery Services: EMERGICON turns over every stone to find money overlooked or deemed unrecoverable from Medicare, Medicaid, insurance companies, or patients. This is a complementary service to core billing and collections.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

EMERGICON provides outsourced ambulance and EMS billing, collections, and claims recovery services for Texas-based EMS providers, fire departments, and hospital districts. Its core offering includes manual review of patient charts, accurate medical coding, claims submission to Medicare/Medicaid and commercial payers, denial management, payment posting, and compassionate patient collections, delivered by certified ambulance billing coders and former EMTs/paramedics. Services are powered by ESO Solutions billing software combined with EMERGICON's own proprietary patented technology.

Product overview

EMERGICON LLC offers a unified suite of professional ambulance and EMS billing services built around The Texan Touch® methodology—a hands-on, human-centered approach. The core offering comprises Ambulance Billing Services and EMS Billing Services, supported by ESO Solutions billing software. The company operates complementary service lines including EMERGIFIRE for fire recovery billing, Claims Recovery Services, Collection Services, the Supplemental Payment Program (TASPP), and Value-Added Services. The EMERGIFIRE sub-brand handles fire department cost recovery for commercial and industrial incidents. All services are Texas-focused, delivered by certified billing coders and former EMTs/paramedics who provide personalized support and strategic guidance to maximize reimbursements.

Differentiator

Problem solved

Functional benefit

Brands

• EMERGIFIRE: Fire department billing services and cost recovery by EMERGIFIRE, helping fire departments cover costs through insurance reimbursements for commercial and industrial-related incidents including motor vehicle incidents, structure fires, vehicle fires, equipment fires, and hazardous material incidents.

Products and services

• EMS Billing Services Full revenue cycle management for emergency medical service providers including patient data entry, coding, claims submission, denial management, payment posting, and collections for ALS, BLS, and mileage billing. Sold to Texas EMS providers.
• Ambulance Billing Services Professional ambulance billing services for Texas EMS providers, including manual review of patient charts, claims processing, and compliance management using ESO billing software. Sold to Texas EMS agencies, fire-based EMS, and hospital districts.
• EMERGIFIRE Fire Recovery Billing Fire department billing and cost recovery services covering motor vehicle incidents, structure fires, vehicle fires, equipment fires, industrial/commercial incidents, and hazardous material incidents through aggressive pursuit of insurance reimbursements. Sold to Texas fire departments.
• Claims Recovery Services Recovery of missed reimbursement opportunities by reviewing accounts receivable history to find unpaid ambulance bills lawfully recoverable from Medicare, Medicaid, insurance companies, or patients. Sold to existing EMS and fire billing clients.
• Collection Services Compassionate patient collections approach with bilingual services, payment plan options, and patient satisfaction focus, featuring real Texans who answer patient calls in under one minute. Sold to EMS agencies and patients with outstanding ambulance bills.
• Texas Ambulance Supplemental Payment Program (TASPP) Services Texas Ambulance Supplemental Payment Program services capturing and maintaining data to help clients yield additional revenue through charity care/uncompensated care reimbursement opportunities. Sold to Texas EMS providers.
• Value-Added Services Complimentary services including attorney request facilitation, Medicare/Medicaid revalidations, annual compliance training, documentation audits, fee schedule evaluations, robust analytics, and City Council/ESD Board presentations. Sold as part of the core billing engagement.

Quantifiable outcome

• 10-30% increase in cash flow for clients within first year of partnership
• +6 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• ESO SolutionscoreTechnology or IntegrationPlatinum Partner and Conference Sponsor. EMERGICON uses ESO Solutions' state-of-the-art EMS billing software. The partnership provides EMERGICON's clients with access to ESO's comprehensive billing platform while EMERGICON adds its proprietary expertise and human review processes.
• Southwest Texas Regional Advisory Council (STRAC)coreStrategic or Co-development PartnerPlatinum Sponsor of STRAC, a regional emergency services advisory council in Texas. The partnership supports regional EMS coordination and provides EMERGICON visibility among Texas emergency response agencies.
• American Ambulance AssociationcoreStrategic or Co-development PartnerMember of the American Ambulance Association, the national trade association for ambulance services. Membership supports industry advocacy and best practice sharing.
• Texas EMS AlliancecoreStrategic or Co-development PartnerSilver Sponsor of Texas EMS Alliance. Partnership supports statewide EMS advocacy and provides visibility among Texas EMS agencies.
• Education By the SeacoreStrategic or Co-development PartnerTitle Sponsor of the annual Education By the Sea EMS conference in Port Aransas, Texas, presented in conjunction with Port Aransas EMS. The conference provides education and training for EMS professionals across Texas.
• Texas Fire Chiefs AssociationminorStrategic or Co-development PartnerMember of the Texas Fire Chiefs Association, supporting fire service professionals across the state and providing EMERGICON visibility among fire departments.
• The Association of Credit and Collection Professionals (ACA International)minorStrategic or Co-development PartnerMember of ACA International, the debt collection industry association. Membership supports EMERGICON's collections practices and compliance with industry standards.
• ABC360 ConferenceminorStrategic or Co-development PartnerAnnual participants in the ABC360 Conference, an EMS industry event providing education and networking opportunities.
• Chisolm Trail 100minorGTM or Marketing PartnerSponsor and annual Clay Shoot participant. Partnership supports community engagement and networking with Texas emergency services professionals.
• TASPP Third-Party VendorscoreImplementation/ SI/ Consulting PartnerEMERGICON partners with third-party vendors who, using data provided by EMERGICON, complete TASPP (Texas Ambulance Supplemental Payment Program) applications on behalf of shared clients. This partnership enables clients to access Medicaid supplemental reimbursement programs.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Waystar: Waystar is a large-scale healthcare revenue cycle management platform covering hospital, physician, and ancillary billing workflows. While not EMS-specialized, it serves adjacent provider segments and represents the broad-incumbent RCM competitive threat to niche EMS billers like EMERGICON.
• R1 RCM: R1 RCM is a leading technology-enabled healthcare revenue cycle management provider serving hospitals and large provider systems. As a broad incumbent in healthcare RCM, it represents the consolidator/incumbent competitive backdrop against which specialized EMS billers like EMERGICON must defend share.
• ZOLL Data Systems (RescueNet Billing): ZOLL offers RescueNet Billing, one of the largest EMS billing platforms in the U.S., bundled with its broader resuscitation and software portfolio. It is directly comparable to EMERGICON as a competing ambulance billing solution, but operates at national scale and as part of a much larger medical device and software conglomerate.

Direct peers

• MP Cloud Technologies: MP Cloud Technologies (formerly MP Solutions) is an EMS-specific billing services and technology provider serving ambulance agencies across multiple states. It is a direct competitor to EMERGICON with similar percentage-of-collections revenue model and EMS-only focus.
• ESO Solutions: ESO Solutions provides EMS billing software and broader emergency services data platforms; EMERGICON is a Platinum Partner and uses ESO as its primary billing platform. ESO is a direct competitor and ecosystem partner, offering comparable EMS revenue cycle technology to fire and EMS agencies nationally.
• ImageTrend: ImageTrend provides Elite ePCR (electronic patient care reporting) and adjacent EMS billing/workflow software to fire and EMS agencies. It competes with EMERGICON in the EMS data and revenue cycle stack serving similar municipal and fire-based EMS customers.
• Wittman Enterprises: Wittman Enterprises provides specialized ambulance and EMS billing services to public and private providers, primarily in the southeastern U.S. It is directly comparable to EMERGICON as a niche EMS billing services firm competing on similar percentage-of-collections economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EMERGICON
• Facebookfacebook.com/Emergicon
• LinkedInlinkedin.com/company/emergicon

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMERGICON LLC