What Refugio Munich does

Refugio Munich, legally IfF-Refugio München e.V., is a registered non-profit counseling and treatment center founded in 1994 and headquartered at Rosenheimer Straße 38, Munich, Germany. It provides psychosocial, psychotherapeutic and educational services to children, adolescents and adults with refugee experience who have fled war, persecution, torture and violence. The core service portfolio spans psychotherapy, social counseling, asylum procedure counseling (Asylverfahrensberatung), art therapy (Refugio Kunstwerkstatt), multilingual parent training (Eltern aktiv), early-vulnerability detection in reception facilities (SoulCaRe), a community mentoring program (Mentoring-Projekt Welcome), a research function, and a professional training academy (Fortbildungsakademie). Service delivery is in-person across three Bavarian locations (Munich, Augsburg, Landshut) and through mobile outreach to refugee accommodation centers, with cultural interpreters (Kulturdolmetscher*innen) embedded in therapy to bridge language and culture.

The business model is donation- and grant-funded, not commercial revenue: all services are free of charge to clients; a stated donation benchmark is EUR 75 to fund one hour of therapy. Revenue is assembled from individual and corporate donations, charitable events, public subsidies and government grants (which typically require co-financing through donations), EU Asylum and Migration Fund support, membership fees from Förderverein Refugio München e.V. (founded 1993), and endowments/legacies channeled through Stiftung ChancenReich Refugio München. The organization is governed as a charitable association led by Geschäftsführer Jürgen Soyer (25 years at Refugio, 12 as managing director), with two related entities—a supporting association and a foundation—handling fundraising and long-term capital. Approximate annual reach is 3,000 refugee children, adolescents and adults across the three sites.

Name

Refugio Munich

Legal name

IfF-Refugio München e. V.

Website

https://refugio-muenchen.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Refugio Munich (IfF-Refugio München e.V.) is a Munich-based, non-profit counseling and treatment center founded in 1994 that provides free psychotherapy, psychosocial counseling, asylum procedure advice, art therapy and educational programs to approximately 3,000 refugee children, adolescents and adults annually across Munich, Augsburg and Landshut.

Ownership category

akta.pro rank

Product category

Refugee Mental Health Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI)

Keywords

• Refugee psychosocial support
• Trauma therapy services
• Asylum procedure counseling
• Psychotherapy for refugees
• Art therapy workshops

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Benefactions: Individual donations from private supporters, corporate donors, and charitable events to fund therapy places, social counseling, language mediation, and pedagogical offerings for clients.
2. Public Subsidies and Grants: Government funding and public subsidies that cover partial project costs but typically require a percentage of co-financing through donations as matching funds.
3. Foundation Funding: Long-term support from Stiftung ChancenReich for future sustainability and property acquisition, as well as endowments and bequests from supporters.
4. Membership Fees: Annual membership fees from supporting (Fördermitglied) and full members of Förderverein Refugio München e.V. that fund ongoing operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Refugio Munich is a counseling and treatment center that provides psychotherapy, psychosocial counseling, art therapy, cultural mediation, asylum procedure counseling, and parent training to children, adolescents, and adults with refugee experience. Services are delivered in person at treatment centers in Munich, Augsburg, and Landshut, as well as through mobile outreach to refugee accommodation and reception facilities across Bavaria.

Product overview

Refugio Munich is a counseling and treatment center (Beratungs- und Behandlungszentrum) for people with refugee experience. The organization offers a portfolio of psychosocial, therapeutic, and educational services including psychotherapy and social counseling in Munich, Augsburg, and Landshut; art therapy workshops (Kunstwerkstatt); native-language parent training (Eltern aktiv); early detection programs (SoulCaRe); and a training academy. The organization does not offer a technology product but provides direct human services.

Differentiator

Problem solved

Functional benefit

Brands

• Stiftung ChancenReich Refugio München: Foundation dedicated to long-term financing and sustainability of Refugio München, including potential real estate acquisition
• Förderverein Refugio München e.V.
• Refugio Kunstwerkstatt
• SoulCaRe
• Mentoring-Projekt Welcome
• Eltern aktiv – muttersprachliches Elterntraining

Products and services

• Psychotherapy and Social Counseling Psychotherapy and social counseling for children, adolescents, and adults with refugee experience, including trauma processing, anxiety and depression support, and help navigating the asylum process.
• Refugio Kunstwerkstatt (Art Workshop) Art therapy workshop for refugee children and adolescents, including girls' groups, that uses creative expression to support trauma processing and integration.
• Eltern aktiv (Native-Language Parent Training) Multilingual parent training program delivered in the parents' native language to help refugee and migrant families navigate parenting, education, and family life in Germany.
• SoulCaRe (Early Detection Project) Project identifying particularly vulnerable asylum seekers in initial reception facilities to enable timely psychosocial intervention.
• Mentoring Project Welcome Mentoring program pairing volunteer mentors with refugees as mentees to support cultural orientation and social integration in Germany.
• Refugio München transfer (Training Academy) Continuing education academy offering specialized training and professional development for therapists, social workers, and other professionals working with refugees.
• Asylum Procedure Counseling (Asylverfahrensberatung) Counseling supporting asylum seekers with navigating the German asylum procedure, including preparation for hearings and psychosocial stabilization throughout the process.

Quantifiable outcome

• Approximately 3,000 refugees receive support annually
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Förderverein Refugio München e.V.coreStrategic or Co-development Partner · 28 April 1993Supporting association founded on April 28, 1993, registered in Munich (VR 14397). Provides financial and ideal support through membership fees, donations, and benefit events. Members receive regular information about work and developments. The association has a Future Working Group that supports fundraising and benefit events.
• Stiftung ChancenReich Refugio MünchencoreStrategic or Co-development PartnerFoundation established to secure the long-term financial future of Refugio München. Managed by a board of three (Annette Hartmann, Anni Kammerlander, Dr. Patrick Ayad). Accepts endowments from 5,000 EUR and legacies, providing tax advantages for donors. Aims to enable property acquisition for a central treatment center in Munich.
• Kulturdolmetscher*innen (Cultural Interpreters)coreOthersCultural and linguistic mediators who facilitate communication between therapists and clients by translating not just words but also emotions and cultural context. Essential for therapy sessions, especially for clients who do not speak German or for discussing culturally-specific concepts.

Scale indicators3 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• International Rescue Committee (IRC): Global humanitarian organization delivering refugee health, psychosocial support, and case management services. Operates a similar refugee support mission at much larger scale and broader geography.
• Malteser Deutschland: German humanitarian organization operating refugee shelters, migration counseling, and trauma support services, with comparable client base but broader operational scope.
• Caritas Deutschland: Largest German welfare organization with broad refugee and migration services including counseling and integration support. Significantly larger scale but overlaps materially in refugee psychosocial service delivery.
• Diakonie Deutschland: National Protestant welfare federation running refugee counseling, trauma support, and integration programs across Germany. Comparable service categories at greater geographic scale.
• AWO (Arbeiterwohlfahrt): Major German welfare association providing migration counseling, refugee accommodation support, and social services—overlapping with Refugio's social-counseling and integration offerings.
• Johanniter-Unfall-Hilfe: German humanitarian aid organization providing services for refugees including psychosocial support and integration programs—overlapping with Refugio's core mission.

Direct peers

• Psychosoziales Zentrum für Migrantinnen und Migranten (PSZ): Berlin psychosocial center providing psychotherapy and social counseling for migrants and refugees. Operates under a similar clinical-plus-social-support model serving traumatized populations in Germany.
• XENION Psychosoziale Hilfen für politisch Verfolgte e.V. Berlin-based psychosocial support center for politically persecuted persons offering psychotherapy and social counseling—closely comparable to Refugio's trauma-focused clinical model.
• Behandlungszentrum für Folteropfer Berlin (bzfo): Berlin-based treatment center for victims of torture and persecution offering psychotherapy, social counseling, and legal aid for refugees—directly comparable mission, service mix, and clinical focus to Refugio Munich.
• Refugio Stuttgart: Stuttgart-based sibling organization under the broader Refugio network in Germany, providing psychotherapy and counseling for refugees with a closely aligned service model and methodology.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/REFUGIOmuenchen
• Facebookfacebook.com/refugiomuenchen

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Refugio Munich