Metta Health

What Metta Health does

Metta Health Ltd is a London-based medical concierge service, incorporated in 2019, that organizes bespoke private UK healthcare for overseas clients. The company curates a network of over 700 GMC-registered UK clinical specialists across specialities including neurosurgery, orthopaedics, urology, ophthalmology, and vascular surgery, and partners with private UK hospitals to deliver treatments such as HIFU for prostate cancer, minimally invasive hip replacement, femtosecond laser cataract surgery, and non-surgical haemorrhoid treatment. Its core product is a four-tier service plan architecture (Bronze, Silver, Gold, Platinum) that progressively adds concierge components — from consultant sourcing and appointment booking through airport transfers, accommodation, and a dedicated personal coordinator.

The business generates revenue through service plan fees, an administrative fee for opening case files, and consultant fees of £200-£400 per e-Consultation, alongside pass-through fees for medical and surgical treatments. Go-to-market is sales-led and inside-sales hybrid: inbound leads are captured via a free online healthcare needs assessment form (with a 24-hour response promise), followed by phone and WhatsApp outreach and personal coordinator-led booking. Distribution relies on website content marketing, patient testimonials, a Facebook community group, and listings on Laing Buisson, the International Medical Travel Journal, and Treatment Abroad.

Customer segments are concentrated on overseas medical tourists, with explicit focus on Caribbean markets (Trinidad and Tobago, Barbados, Bahamas, Jamaica, Saint Lucia, Guadeloupe, Martinique) for prostate cancer treatment among men of African and Afro-Caribbean descent, and a secondary executive wellness vertical via the VIP Health Mastery Programme. The company is privately held, bootstrapped (no funding rounds disclosed), operates with 1-10 employees, and is GDPR-compliant. Its competitive position rests on NHS-experienced operators, a curated specialist network, and high-touch coordinator-led service rather than proprietary technology.

Name

Metta Health

Legal name

Metta Health Limited

Website

https://mettahealth.uk

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Metta Health is a London-based medical concierge service that coordinates bespoke private UK healthcare for overseas clients via a network of 700+ UK specialists and tiered service plans (Bronze to Platinum).

Ownership category

akta.pro rank

Product category

Medical Concierge Services

NAICS

Other Scientific and Technical Consulting Services (54169), All Other Travel Arrangement and Reservation Services (561599)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAAAO

Hospital Shared Services, GPOs & System Support Organizations

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

SECONDARYHLALAAAA

Primary Care & General Medicine Virtual Care

Healthcare & Life Sciences/Telehealth Platforms/Direct-to-Consumer Virtual Care Platforms

Keywords

• Medical concierge services
• Private healthcare coordination
• Medical tourism facilitation
• UK specialist referrals
• Executive health programs

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Service Plan Fees (Bronze, Silver, Gold, Platinum): Tiered service plan fees covering coordination of healthcare services including consultant sourcing, appointment arrangement, accommodation, transfers, and personal coordinator support. The total cost includes the service plan fee plus medical consultation fees and any treatment fees. Pricing not publicly disclosed; requires contact following needs assessment.
2. Administrative/Processing Fees: Metta Health administrative fee payable when opening a case file and beginning research based on client needs. Additionally, consultant fees ranging from £200-£400 depending on specialist chosen, payable at the start of e-Consultation.
3. Medical and Surgical Treatment Coordination: Facilitation of private medical and surgical treatments including cosmetic surgery, dental surgery, gynaecology, vascular surgery, hernia repair, heart surgery, spinal surgery, and specialist physiotherapy. Fees passed through from medical providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Metta Health is a UK-based medical concierge service that organizes bespoke private healthcare service plans for overseas clients wishing to travel to the UK for medical and surgical treatments. The company sources GMC-registered consultants from a network of over 700 specialists, arranges private appointments, coordinates accommodation and airport transfers, and assigns a personal coordinator to support each client throughout their stay and recovery.

Product overview

Metta Health is a medical concierge and bespoke private UK healthcare service provider offering a portfolio of tiered service plans (Bronze, Silver, Gold, Platinum) that organize private healthcare for overseas clients traveling to the UK. The core offering centers on medical concierge services including sourcing UK-based consultants from a network of 700+ specialists, arranging consultations and procedures, and managing travel/accommodation logistics. Standalone services include e-Consultations (video consultations with UK specialists), the VIP Health Mastery Programme (12-week executive health program), and a range of minimally invasive treatment services including HIFU prostate cancer treatment, minimally-invasive hip replacement surgery, ultra-precision cataract surgery, and non-surgical haemorrhoid treatment. All services are accessed through a healthcare needs assessment process.

Differentiator

Problem solved

Functional benefit

Products and services

• Bronze Service Plan Entry-level healthcare concierge service plan for clients who prefer to arrange their own travel and accommodation. Includes telephone consultation, needs assessment, sourcing of GMC registered consultant, and arrangement of private appointments and procedures.
• Silver Service Plan Mid-tier healthcare concierge service that includes all Bronze features plus transport to/from UK airport, first five nights of hotel accommodation for client and one companion, personal coordinator as point of contact, and regular telephone contact throughout stay and following surgery.
• Gold Service Plan Premium healthcare concierge service that includes all Silver features plus premium transport service to/from UK airport, first seven nights of hotel accommodation, daily telephone contact, and a Personal Care Assistant who visits regularly and provides assistance.
• Platinum Service Plan Exclusive bespoke healthcare concierge service co-designed with the client to meet precise requirements. Designed for clients with very specific needs or those wishing to travel with more than one companion. Fully tailored service.
• e-Consultation Service Medical e-consultation service connecting overseas clients with UK-based clinical specialists via a six-step process including needs assessment, consultant sourcing from network of 700+ specialists, secure payment, and scheduled video consultations. Consultant fees typically range from £200 to £400 depending on the specialist chosen.
• VIP Health Mastery Programme A world-class, bespoke 12-week executive health program tailored for high-achieving individuals in high-pressure environments. Designed to optimize physical, mental, and gut health for elite individuals feeling the toll of stress and demanding workloads.
• HIFU Prostate Cancer Treatment High Intensity Focused Ultrasound (HIFU) treatment for prostate cancer. A non-invasive procedure using image-guided high-energy ultrasound beams to target and destroy cancerous prostate tissue while preserving urinary continence and erectile function. Single treatment session under general anaesthetic lasting 1-2 hours with rapid post-op recovery.
• Minimally-Invasive Hip Replacement Surgery Minimally invasive hip replacement surgery with benefits including minimal trauma, minimal pain, minimal blood loss, small ~4cm scar, and walking within 2 hours of surgery. Features reduced post-operative complications and faster recovery times.
• Ultra-Precision Cataract Surgery Femtosecond laser-assisted cataract surgery offering improved accuracy, enhanced safety, customized treatment, faster recovery, and reduced dependence on glasses compared to traditional cataract surgery.
• Non-Surgical Haemorrhoid Treatment Non-surgical electrotherapy treatment for haemorrhoids where no cutting, stitching, or tissue-damaging heat is applied. The treatment starves haemorrhoids of their blood supply, causing them to shrink and reducing associated symptoms.

Quantifiable outcome

• Minimal scarring (~4cm scar for hip replacement surgery)
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Finest UK Private HospitalscoreOthersMetta Health partners exclusively with the finest private hospitals in the UK featuring state-of-the-art equipment and luxurious facilities. These hospitals serve as the venue for all medical and surgical procedures arranged through their service plans.
• Best UK Doctors and Surgeons (GMC Registered)coreOthersMetta Health has established relationships with only the best doctors and surgeons in the UK, all of whom are GMC registered. The company maintains a network of over 700 clinical specialists across various specialities including neurosurgery, orthopaedics, urology, ophthalmology, and vascular surgery.
• Laing BuissonminorOthersFeatured on Laing Buisson platform, a healthcare intelligence and market intelligence provider for the private healthcare sector.
• International Medical Travel Journal (IMTJ)minorOthersFeatured in International Medical Travel Journal, a leading industry publication covering medical tourism trends and service providers.
• Treatment AbroadminorOthersFeatured on Treatment Abroad platform, a medical tourism directory helping patients find healthcare providers internationally.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MettaHealthUK
• Xx.com/MettaHealthUK
• LinkedInlinkedin.com/company/metta-health-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metta Health