New Path Youth & Family Services

What New Path Youth & Family Services does

New Path Youth & Family Services is a registered Canadian charity founded in 2000 through the amalgamation of four child and youth mental health providers in Simcoe County, Ontario. Operating from headquarters at 165 Ferris Lane in Barrie, the organization functions as the provincial government's designated Lead Agency for child and youth mental health across Simcoe County, providing free, government-funded counselling and therapeutic services to children (ages 0-12), youth (ages 12-18), parents, and caregivers. Service delivery spans 8 physical office locations (Barrie, Alliston, Bradford, Collingwood, Cookstown, Orillia, Midland), a residential treatment facility in Cookstown, telephone-based intake (705-725-7656), and virtual counselling via the OTNhub eVisit platform, with online booking through the Caredove system.

The organization's service portfolio is built around the Quick Access Counselling Clinic, which provides one-hour same-day or next-day sessions as a low-friction entry point, and includes specialized offerings such as the Live-In Treatment Services Program (24-hour residential therapeutic care for youth aged 12-17 over 4-6 months) and Child and Teen Parent Success Programs co-developed with Indigenous partners. Clinical staff apply a defined set of evidence-based modalities including Cognitive Behavioural Therapy, Brief Solution Focused Therapy, Narrative Therapy, Collaborative Problem Solving, Single Session Counselling, and Trauma-Focused CBT. The organization maintains bilingual English/French delivery, dedicated resources for 2S-LGBTQ+ youth, and culturally adapted service pathways developed in partnership with Dnaagdawenmag Binnoojiiyag Child & Family Services.

New Path is funded primarily by the Ontario Ministry of Health and the Ministry of Children, Community and Social Services, with supplemental support from the Ontario Trillium Foundation, The Common Roof, the Canada Student Loans Commission, and Bell Let's Talk. Services are provided at no charge to clients, with no OHIP requirement. The organization is governed by a voluntary Board of Directors chaired by Desiree Burke and led operationally by CEO Jim Harris; other named executives include Directors Lisa Cluett (Services) and Bijuman Peter (Operations and Planning), plus managers across Clinical Services, Finance, Quality Improvement, HR and Culture, and Communications. New Path is accredited by the Canadian Centre for Accreditation, holds PHIPA and AODA compliance status, and is a member of the Barrie & Area Ontario Health Team.

Name

New Path Youth & Family Services

Legal name

New Path Youth and Family Services

Website

https://newpath.ca

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

New Path Youth & Family Services is a Simcoe County, Ontario non-profit (founded 2000) that serves as the provincial Lead Agency for child and youth mental health, providing free counselling, therapy, and residential treatment to 3,000+ children, youth, families, and caregivers annually across 8 locations.

Ownership category

akta.pro rank

Product category

Children and Youth Mental Health Services

NAICS

Child and Youth Services (62411), Child and Youth Services (624110), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

akta.pro secondary industries

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Parent Mental Health, Stress Management & Wellness Programs (EDACALAJ)

Keywords

• Child youth mental health
• Family counselling services
• Community mental health
• Telehealth counselling
• Residential treatment program

Headquarters

HQ city

Barrie

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government-Funded Mental Health Services: New Path is funded by the Ministry of Health (MOH) and the Ministry of Children, Community and Social Services (MCCSS) to provide fully funded child and youth mental health services. Additional funding support comes from The Common Roof, Ontario Trillium Foundation, and the Canada Student Loans Commission (Commission des Élèves du Canada). Services are provided free of charge to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

New Path Youth & Family Services is a registered Canadian charity that delivers free, government-funded mental health services to children (ages 0-12), youth (ages 12-18), families and caregivers in Simcoe County, Ontario. As the designated Lead Agency for child and youth mental health in the region, the organization provides counselling, therapy, family support, an intensive Live-In Treatment Services Program, and French-language services delivered in-person across 8 locations, by phone, and online via OTNhub eVisit.

Product overview

New Path Youth & Family Services operates as a Lead Agency for child and youth mental health in Simcoe County, Ontario, offering a unified portfolio of free mental health services. The organization provides core service offerings including Children's Mental Health Services (ages 0-12), Youth Mental Health Services (ages 12-18), Parents & Caregivers Support Services, and French-language Services en français. Central to service delivery is the Quick Access Counselling Clinic providing one-hour counselling sessions in-person, by phone, and online. The organization offers specialized programs including the Live-In Treatment Services Program (intensive 24-hour therapeutic residential care for 4-6 months) and Child and Teen Parent Success Programs developed with Indigenous partners. Therapy services utilize evidence-based modalities including Cognitive Behavioural Therapy (CBT), Brief Solution Focused Therapy (SFBT), Narrative Therapy, Collaborative Problem Solving (CPS), Single Session Counselling, and Trauma Focused CBT. Virtual counselling is delivered via OTNhub eVisit platform. Support resources include dedicated materials for Parents & Caregivers, Youth, and 2S-LGBTQ+ communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Children's Mental Health Services Mental health services for children aged 0-12 years, providing counselling, family therapy, and evidence-based interventions delivered in-person, by phone, or online across Simcoe County.
• Youth Mental Health Services Mental health services for youth between ages 12-18, including counselling and therapy delivered in-person, by phone, and online across Simcoe County.
• Parents & Caregivers Support Services Services to help parents and caregivers build strong, healthy relationships with their children and youth, including family therapy and support programs.
• Services en français French-language mental health services offered to children, youth, families and caregivers across Simcoe County.
• Quick Access Counselling Clinic One-hour counselling sessions available in-person at 8 locations across Simcoe County, by phone, or online via OTNhub eVisit, providing same-day or next-day quick access to mental health support.
• Live-In Treatment Services Program Intensive 24-hour therapeutic residential program for youth aged 12-17 with significant social, emotional, and behavioural challenges, lasting 4-6 months with families participating 5-7 days per week.
• Virtual Counselling Services Secure and private video counselling sessions via the OTNhub eVisit platform, enabling access to mental health services from home computers, tablets, or smartphones.
• Child and Teen Parent Success Programs Programs delivered in partnership with Dnaagdawenmag Binnoojiiyag Child & Family Services ensuring equitable access to mental health services for Indigenous children, youth and families.

Quantifiable outcome

• Over 3,000 children, youth, families and caregivers served annually
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Twelve partnerships are on record, tiered key and minor.

• Simcoe Muskoka Family Connections (CFSM)keyStrategic or Co-development PartnerKey community partner supporting children, youth, families and caregivers in their mental health journey
• Canadian Mental Health Association (CMHA)keyStrategic or Co-development PartnerPartner organization providing mental health services in the region
• Royal Victoria Regional Health Centre (RVH)keyStrategic or Co-development PartnerRegional health centre partner in the Barrie & Area Ontario Health Team
• Waypoint Mental Health CentrekeyStrategic or Co-development PartnerMental health centre partner providing services in the region
• Kinark Children's ServiceskeyStrategic or Co-development PartnerChildren's services organization partner in the regional service network
• The Common RoofkeyStrategic or Co-development PartnerSocial enterprise housing multiple service organizations. New Path receives financial support and hosts offices at Common Roof locations in Barrie and Orillia
• Dnaagdawenmag Binnoojiiyag Child & Family ServiceskeyStrategic or Co-development PartnerPartnership to develop new service pathways ensuring equitable access to services for Indigenous children, youth and families in Child and Teen Parent Success Programs
• Coalition of Services for Children, Youth and Families (CYFS) of Simcoe CountykeyStrategic or Co-development PartnerCoalition of regional service organizations coordinating services for children, youth and families
• Youth Justice ServiceskeyStrategic or Co-development PartnerGovernment partner providing youth justice-related services in collaboration with New Path
• Indigenous Service Agency Advisory CirclekeyStrategic or Co-development PartnerAdvisory circle ensuring service and access equity for First Nation, Métis and Inuit people
• Gilbert CentrekeyStrategic or Co-development PartnerPartner in 4th Annual PRIDE BBQ event supporting 2S-LGBTQ+ communities and mental health awareness
• La Clé de la Baie en HuronieminorStrategic or Co-development PartnerRegional partner organization in the Huron area

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Others

• Children's Mental Health Ontario: CMHO is the provincial association representing Ontario's child and youth mental health Lead Agencies and their service providers. It is not a direct competitor but is the industry body that advocates for and coordinates among Lead Agencies including New Path.

Regional players

• Youth Services Bureau of Ottawa: YSB is a multi-service youth agency in Ottawa offering mental health, housing, and crisis services to youth. While it operates in a different Ontario region, it is comparable as a community-based youth mental health and family services organization with similar funding and service delivery models.
• Crossroads Children's Centre (Ottawa): Crossroads is an Ontario children's mental health centre offering assessment, counselling, and family therapy. While based in Ottawa rather than Simcoe County, it provides directly comparable child and youth mental health services funded through similar provincial ministry channels.

Broad incumbents

• Kids Help Phone: Kids Help Phone is a national e-mental health service provider for youth in Canada offering24/7 phone, text, and online counselling. While its scale and national reach differ, it overlaps with New Path on virtual youth mental health service delivery models and free-of-charge funding models.
• Waypoint Centre for Mental Health Care: Waypoint is a regional mental health hospital and service provider in Simcoe Muskoka, partnered with New Path. While it operates inpatient and broader mental health services rather than a youth-only lead agency model, it directly competes for and shares regional mental health funding.
• Royal Victoria Regional Health Centre (RVH): RVH is the regional acute-care hospital partner in the Barrie & Area Ontario Health Team that collaborates with New Path on pediatric and youth mental health. While it operates hospital-based care rather than community lead-agency services, it competes for integrated youth mental health funding within the same Ontario Health Team.

Emerging players

• Dnaagdawenmag Binnoojiiyag Child & Family Services: Dnaagdawenmag Binnoojiiyag is an Indigenous child and family services agency partnered with New Path to deliver Child and Teen Parent Success Programs. It serves overlapping Indigenous youth and family populations in the same region, representing both a partner and adjacent Indigenous-led service provider.

Direct peers

• Kinark Children's Services: Kinark Children's Services is a children's mental health agency serving multiple Ontario regions, including Simcoe County in partnership with New Path. It operates similar Lead Agency-adjacent child and youth mental health programs including counselling, residential treatment, and autism services, making it the closest comparable peer.
• Canadian Mental Health Association (CMHA) - Simcoe County: CMHA is a designated partner organization providing mental health services in the same Simcoe County geography as New Path. It offers comparable mental health counselling and community-based support programs, directly serving overlapping populations.
• Simcoe Muskoka Family Connections (Children's Aid Society): CFSM is a key community partner of New Path delivering child welfare and family support services in the same region. It overlaps in serving vulnerable children, youth and families with mental health and stabilization needs, often co-managing cases with New Path.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/new-path-youth-family-services
• Instagraminstagram.com/newpathyfs
• Xx.com/NewPathYFS

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Path Youth & Family Services