What Kreissparkasse Stendal does

Kreissparkasse Stendal is a regional savings bank (Sparkasse) headquartered in Stendal, Saxony-Anhalt, Germany, organized as a public-law institution (Anstalt des öffentlichen Rechts) under the Sparkassen-Finanzgruppe umbrella. It serves retail and business customers across the Altmark district (Landkreis Stendal) through a multi-channel distribution model comprising approximately 13 physical branches distributed across Stendal, Osterburg, Havelberg, Seehausen, Bismark, Tangermünde, Tangerhütte, Lüderitz, Goldbeck, Schönhausen, and Uchtspringe, supplemented by a mobile branch (fahrbare Geschäftsstelle) and digital channels. The institution is supervised by the European Central Bank, BaFin, and IHK Magdeburg, and benefits from the Sparkassen-Sicherungssystem deposit guarantee scheme.

The bank's core technology stack is built on the shared Sparkassen-Finanzgruppe infrastructure, including App Sparkasse (multi-award-winning mobile banking app with multi-banking, Apple Pay, Wero, and card control), S-pushTAN-App for transaction authorization, S-Invest App for securities trading, and Online-Banking with device recognition (DeviceID), chipTAN-QR, and secure webmail. Third-party integrations include YellowMap AG SmartMaps (branch locator), Google Analytics/Google Ads (web analytics and marketing), Dynatrace (application performance management), and AI-powered chatbot 'Linda' leveraging Google Intent Detection for 24/7 automated customer support. The bank distributes DekaBank investment products and ÖSA Versicherungen insurance products (acting as a bound insurance agent under §34d GewO), and operates a real estate subsidiary (S-Immobiliengesellschaft Stendal mbH).

Revenue is generated through multiple streams: account management fees (S-Onlinekonto €3.90/month, S-Standardkonto €5.90/month), transaction and card fees (Sparkassen-Card €0.65/ATM withdrawal, Mastercard €45/year, Mastercard Gold €90/year), interest income from loans and overdrafts (Dispo at 11.41% p.a. authorized / 16.41% p.a. tolerated), commission revenue from distributing ÖSA insurance and DekaBank securities, and real estate brokerage services via S-Immobiliengesellschaft. Leadership comprises CEO Jörg Achereiner (Vorsitzender des Vorstandes), board member Björn Niemeyer, and Data Protection Officer Dirk Wöbbeking.

Name

Kreissparkasse Stendal

Legal name

Kreissparkasse Stendal

Website

https://ksk-stendal.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Kreissparkasse Stendal is a regional public-law savings bank in Saxony-Anhalt, Germany, serving retail and business customers across the Altmark district through 13 branches, a mobile branch, and digital channels (App Sparkasse, Online-Banking, video Beratung). It distributes DekaBank securities, ÖSA insurance, and offers real estate services via a subsidiary.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Portfolio Management and Investment Advice (52394), Finance and Insurance (52), Trust, Fiduciary, and Custody Activities (523991)

SIC

Finance Services (6199), Insurance Agents, Brokers & Service (6411), Investment Advice (6282)

akta.pro primary industry

Full-Service Retail Brokerage & Wealth Platforms (FSAAAAAA)

akta.pro secondary industries

Managed Platforms & Wrap Programs for Private Clients (Model Portfolios, UMA/SMAs) (FSAAABAM), Private Banking & UHNW Wealth Advisory (FSAEABAC), Tax-Advantaged Investing & Wrappers (ISA, 529, Insurance Bonds, etc.) (FSAAAAAL)

Keywords

• Retail banking services
• Savings and checking accounts
• Consumer and business loans
• Insurance distribution
• Securities and investments

Headquarters

HQ city

Stendal

HQ country

Germany

HQ region

Europe

Offices13 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Account Management Fees: Monthly account fees for girokonto (checking account) management. S-Onlinekonto at €3.90/month including Sparkassen-Card. S-Standardkonto at €5.90/month. Additional fees for paper-based transfers, SB-terminal usage.
2. Loan & Credit Interest: Interest income from credit products including S-Privatkredit (personal loans) and Dispositionskredit (overdraft). Dispo interest rate: 11.41% p.a. (authorized overdraft) / 16.41% p.a. (tolerated overdraft).
3. Card & Payment Fees: Annual credit card fees (Mastercard at €45/year, Mastercard Gold at €90/year) and transaction commissions. Domestic cash withdrawals via Sparkassen-Card at €0.65 per transaction at Sparkassen ATMs.
4. Insurance & Investment Distribution: Commission revenue from sale of insurance products (ÖSA Versicherungen as bound insurance agent under §34d GewO) and securities/investment products (DekaBank funds, savings plans, certificates). The bank acts as a tied insurance agent for ÖSA and distributes Deka investment products.
5. Real Estate Services: Revenue from S-Immobiliengesellschaft Stendal mbH for real estate brokerage and related property services.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Kreissparkasse Stendal is a regional German savings bank providing retail and business banking services including checking accounts (S-Onlinekonto from €3.90/month, S-Standardkonto from €5.90/month), savings products (S-Tagesgeld, Sparkassenbrief), debit and credit cards (Sparkassen-Card, Mastercard Gold), personal loans (S-Privatkredit direkt) and overdrafts (Dispositionskredit), securities and funds via DekaBank/S-Invest App, insurance distribution (ÖSA Kfz-Versicherung and other ÖSA products as a bound agent), retirement planning, and real estate services via subsidiary S-Immobiliengesellschaft Stendal mbH. Service delivery combines ~13 physical branches and a mobile branch (fahrbare Geschäftsstelle) in the Altmark region with digital channels including App Sparkasse, S-pushTAN-App, Online-Banking, video Beratung, and chatbot Linda.

Product overview

Kreissparkasse Stendal offers a unified banking platform combining digital and branch services through multiple interconnected products. The core offerings include Online-Banking platform and App Sparkasse (mobile banking app) as the primary digital channels, supplemented by specialized apps (S-pushTAN-App for authentication, S-Invest App for securities, App Sparkasse Business for corporate clients). Account products include S-Onlinekonto (checking) and S-Tagesgeld (savings), while card products encompass Sparkassen-Card (debit) and Mastercard Gold (credit). Additional services include ÖSA Kfz-Versicherung (tied insurance), Dispositionskredit (overdraft), S-Privatkredit direkt (personal loan), and S-Immobiliengesellschaft (real estate). Digital service features include Chatbot Linda (AI-powered virtual assistant), Berater-Chat (advisor chat), Videoberatung (video consultation), Apple Pay and Wero (payment methods), Geräteerkennung (device recognition), Kontowecker (account alerts), Card Control (card management), and Sichere E-Mail (secure email). The portfolio integrates with Apple Pay, PayPal, Wero, and Skype for extended functionality.

Differentiator

Problem solved

Functional benefit

Brands

• App Sparkasse: Mobile banking application for smartphone and tablet, allowing account management, transfers, and multibanking
• S-pushTAN-App
• S-Onlinekonto
• S-Tagesgeld
• S-Invest App
• Wero
• S-Immobiliengesellschaft Stendal mbH

Products and services

• S-Onlinekonto Flexible online checking account starting at €3.90/month including Sparkassen-Card (debit card). Includes online transfers, digital statements, nationwide cash withdrawals at approximately 20,000 Sparkasse ATMs, and full App Sparkasse integration. Designed for digital-first customers.
• S-Standardkonto Full-service checking account at €5.90/month including in-person advisory support, SB-terminal transfers at €1.25, paper-based transfers at €3.50, use of account statement printer, and online transfers at €0.40. Designed for customers who want comprehensive in-person service.
• S-Tagesgeld
• Sparkassen-Card Debit card enabling cash withdrawals at approximately 20,000 Sparkassen ATMs nationwide, contactless payments, and mobile payments via Apple Pay and other digital wallets. Included with S-Onlinekonto and S-Standardkonto.
• Mastercard Gold Premium credit card at €90/year offering worldwide cashless payments, foreign cash withdrawals, and comprehensive travel insurance protection (Reise-Rundumschutz) for the cardholder and family. Mastercard standard credit card available at €45/year.
• S-Privatkredit direkt Direct personal loan product (S-Privatkredit direkt) for financing personal experiences, events, and purchases, marketed as 'einfach, flexibel und fair' (simple, flexible, and fair) with variable terms.
• Dispositionskredit Overdraft credit facility (eingeräumte Kontoüberziehung) available to existing girokonto customers, providing a flexible financial buffer with individual credit limits. Interest rate of 11.41% p.a. for authorized overdraft, 16.41% p.a. for tolerated overdraft. Provisioning is free; interest accrues only on the used portion, billed quarterly.
• App Sparkasse Award-winning mobile banking application for smartphones and tablets (iOS/Android) offering account management, transfers, multi-banking (aggregation of accounts across multiple banks), photo transfers, Wero payments, card control, and electronic postbox. Available in light and dark mode. Supports in-app account opening (S-Onlinekonto).
• Online-Banking Internet banking platform accessible 24/7 with TÜV-certified security. Supports device recognition (Geräteerkennung) for streamlined login on trusted devices, with pushTAN and chipTAN authentication options. Integrated with all customer accounts.
• App Sparkasse Business Business banking app providing around-the-clock access to corporate accounts, mobile accounting preparation (mobile Buchführungsvorbereitung), and seamless integration with the S-Firmenkundenportal desktop platform. Targeted at business and corporate customers.
• S-Invest App Investment and securities trading mobile application providing portfolio view across all depositories, securities trading, market data, financial news, and virtual portfolio functionality with Dark Mode support. Extension to App Sparkasse for investment customers.
• S-pushTAN-App Authentication app for mobile banking approvals, providing secure transaction authorization (push TAN) via push notifications. Supports multiple languages including German, English, French, Polish, Czech, Turkish, and Ukrainian. Used for authorizing online banking transactions and device registration.
• ÖSA Kfz-Versicherung Vehicle insurance (Kfz-Versicherung) offered through ÖSA Versicherungen (Öffentliche Feuerversicherung Sachsen-Anhalt). The bank acts as a bound insurance agent (Versicherungsvertreter gemäß §34d Abs. 7 GewO) and receives commissions and bonuses for insurance contracts placed. Also distributes other ÖSA, UKV, ÖRAG, and ProTect insurance products.
• S-Immobiliengesellschaft Stendal mbH Real estate subsidiary of Kreissparkasse Stendal providing real estate brokerage, property financing, and property management services. Contactable at 03931 60 44 00. Serves as the bank's real estate arm for customers seeking property services in the region.
• Videoberatung Video consultation service for personal advice on financial topics, available Monday to Friday 08:00–18:00 at Lüderitz, Goldbeck, Schönhausen, and Havelberg branches. Also available via Skype for remote video/phone Beratung. Voice recordings stored for 21 days.
• Berater-Chat Advisor chat service enabling digital contact with Sparkasse advisors Monday to Friday 08:00–18:00 via text-based communication. Complements the 24/7 chatbot Linda by providing access to human advisors during business hours.
• Chatbot Linda AI-powered virtual assistant chatbot providing 24/7 automated customer support for product and service inquiries via text-based conversation. Uses Google for intent recognition (Intent-Erkennung) to understand customer queries. Chat history stored for 6–10 years per legal retention requirements.
• Sichere E-Mail (Secure WebMail) Encrypted email communication service for secure exchange of confidential financial information between customers and the bank. Requires one-time registration initiated via the customer's personal advisor.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Sparkassen-Finanzgruppe / Deutscher Sparkassen- und Giroverband (DSGV)coreStrategic or Co-development PartnerKreissparkasse Stendal is an integral member of the Sparkassen-Finanzgruppe, Germany's largest banking network. The DSGV provides the umbrella brand, shared technology infrastructure (apps, online banking, S-pushTAN), marketing platforms (sparkasse.de), and the institutional deposit protection scheme (Sicherungssystem der Sparkassen). The bank participates in the DSGV dispute resolution scheme (Schlichtungsstelle) and follows DSGV standards for products and services.
• ÖSA Versicherungen (Öffentliche Feuerversicherung Sachsen-Anhalt / Öffentliche Lebensversicherung Sachsen-Anhalt)coreChannel Partner/ Reseller/ DistributorKreissparkasse Stendal operates as a bound insurance agent (Versicherungsvertreter gemäß §34d Abs. 7 GewO) exclusively for ÖSA Versicherungen products and their co-operation partners. The bank offers ÖSA Kfz insurance and other ÖSA insurance products to its customers and receives commissions and bonuses for insurance contracts placed.
• UKV – Union Krankenversicherung AGminorChannel Partner/ Reseller/ DistributorAs one of the most important cooperation partners in health insurance, UKV products are offered alongside ÖSA offerings through the bank.
• ÖRAG Rechtsschutz-Versicherungs-AGminorChannel Partner/ Reseller/ DistributorOne of the main cooperation partners for legal expenses insurance (Rechtsschutzversicherung) distributed through the bank.
• ProTect Versicherung AGminorChannel Partner/ Reseller/ DistributorKey cooperation partner for residual credit insurance (Restkreditversicherung) distributed through the bank.
• DekaBankcoreChannel Partner/ Reseller/ DistributorAs a member of the Sparkassen-Finanzgruppe, the bank distributes DekaBank investment products including savings plans (Sparpläne), funds, and securities through its S-Invest App and branch advisors. Transactions in DekaBank and Sparkassen depot are supported via the S-Invest App.

Scale indicators4 records

Recent moves6 records

Expansion highlights8 records

Emerging players

• ING Deutschland: Direct-bank competitor capturing share-of-wallet from regional savings banks through higher Tagesgeld rates, app-led onboarding, and consumer-lending digital funnels. Key competitive threat to the S-Onlinekonto and S-Tagesgeld products.
• N26 Bank: Berlin-based neobank and direct competitor for the Junge Kunden and digital-first retail segment Kreissparkasse Stendal targets via S-Onlinekonto and App Sparkasse. Useful peer for digital-acquisition benchmarks.

Direct peers

• Kreissparkasse München: Another Kreissparkasse operating under the same Sparkassen-Finanzgruppe framework with the identical public-law structure, product taxonomy (App Sparkasse, S-Onlinekonto, ÖSA/Deka distribution), and regional branch model — only the geography (München district) differs.
• Sparkasse Bremen: City-state Sparkasse with comparable product portfolio and Sparkassen-Finanzgruppe infrastructure, useful as a peer for branch economics, digital adoption, and SME (Firmenkunden) segment performance.
• Volksbank Stendal-Uchte-Werra: Direct local competitor in the Stendal catchment operating the cooperative bank (Volksbanken Raiffeisenbanken) model — competing for the same retail and SME customers with overlapping products (accounts, cards, lending, insurance distribution).
• Mittelbrandenburgische Sparkasse in Potsdam (MBS): Regional Sparkasse of comparable institutional size serving Brandenburg, a structurally similar East German state to Sachsen-Anhalt. Shares the same Sparkassen product stack, App Sparkasse platform, and ÖSA-style regional insurance distribution model.
• Volksbank Magdeburg: Cooperative bank peer in the same Sachsen-Anhalt region, competing against Sparkassen on the retail and SME segments. Similar geographic footprint and product overlap makes it a like-for-like benchmark on regional banking economics.

Broad incumbents

• Sparkasse KölnBonn: Larger Sparkasse operating in a denser urban market with the same institutional structure, App Sparkasse platform, and S-Invest / S-Onlinekonto product set. A useful scale benchmark for Kreissparkasse Stendal's product maturity and digital uptake.
• Hamburger Sparkasse (Haspa): Germany's largest Sparkasse by balance sheet; same Sparkassen-Finanzgruppe infrastructure and product catalogue. Comparable on product/marketing but operates in a fundamentally different (urban, wealthy) market context.

Others

• DekaBank: Central securities/investment partner for the entire Sparkassen-Finanzgruppe including Kreissparkasse Stendal. While not a competitor, the bank is distribution-only for Deka funds and certificates — making Deka a structural counterparty and revenue dependency.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/KSKStendal
• Instagraminstagram.com/sparkasse_stendal
• LinkedInlinkedin.com/company/kreissparkasse-stendal

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kreissparkasse Stendal