DHCare
DHCare is a New York-licensed home care agency that delivers CDPAP, NHTD, and LHCSA Medicaid-funded in-home care services to elderly, disabled, and chronically ill Medicaid recipients across the New York City metro and Western New York.
- Company typePrivate
- Founded2017
- HeadquartersQueens, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What DHCare does
DHCare is a licensed home care services agency headquartered in Queens, New York, that delivers in-home care to Medicaid-eligible elderly, disabled, and chronically ill individuals across the New York City metropolitan area and Western New York. The company operates under three primary Medicaid frameworks: the Consumer Directed Personal Assistance Program (CDPAP), which allows patients to hire family members or friends as paid caregivers; the Nursing Home Transition and Diversion (NHTD) waiver; and the Licensed Home Care Services Agency (LHCSA) license. Service offerings include nursing, personal care, nutrition, transportation, and home health aide support, delivered via offices in Queens, Flushing, Bronx, Brooklyn, and Buffalo. Operational technology centers on an Electronic Visit Verification (EVV) system that supports English, Spanish, Bengali, and Chinese for caregiver time tracking and Medicaid compliance, supplemented by proprietary non-clinical methodologies branded as the Balanced Care Method and Cognitive Therapeutics Method.
Revenue is generated through per-caregiver/hour Medicaid reimbursement with no published pricing; the company acts as an authorized facilitator with Public Partnerships LLC (PPL) following New York State's April 2025 transition to a single statewide fiscal intermediary for CDPAP. The go-to-market is direct-to-consumer, combining website/SEO content marketing, social media presence, and community/provider referrals.
A separate entity also branded "DHCare" was created on January 30, 2026, when private equity firm Rhône combined Invacare Europe/APAC with Direct Healthcare Group, with ARCHIMED retaining a minority stake; this international entity operates mobility and post-acute care medical devices across 16 countries under the Alber, Kuschall, Action, Dyna-Form Mercury Advance, and Quattro brands, and has signed an agreement (June 19, 2026, closing H2 2026) to acquire Ottobock's Human Mobility division. Source material describes these two entities as distinct corporate organizations sharing the DHCare name.
DHCare firmographics
Firmographics- Name
- DHCare
- Legal name
- DHCARE
- Website
- https://dhcareny.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- DHCare is a New York-licensed home care agency that delivers CDPAP, NHTD, and LHCSA Medicaid-funded in-home care services to elderly, disabled, and chronically ill Medicaid recipients across the New York City metro and Western New York.
- Ownership category
- akta.pro rank
DHCare industry classification
Industry- Product category
- Home Healthcare Services
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000), Services-Social Services (8300)
- akta.pro primary industry
- Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)
- akta.pro secondary industries
- Home Health Aide (HHA) Services (Medically Directed) (HSABACAB), Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA), Home-Based Primary Care / Medical House Call Practices (HLAFAEAI)
Keywords
Where DHCare is headquartered
LocationHeadquarters
- HQ city
- Queens
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
DHCare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Medicaid-funded Home Care Services: Revenue is generated through Medicaid programs including CDPAP (Consumer Directed Personal Assistance Program), NHTD (Nursing Home Transition and Diversion) waiver, and LHCSA (Licensed Home Care Services Agency). Services are reimbursed through Medicaid on a per-caregiver/hour basis for eligible recipients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Medicaid-covered home care services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
DHCare product offering
Product offeringCore offering
DHCare NY is a Licensed Home Care Services Agency (LHCSA) operating in New York City that delivers in-home personal care, nursing, nutrition, and transportation services to Medicaid-eligible residents through state-sponsored programs including the Consumer Directed Personal Assistance Program (CDPAP), the LHCSA program, and the Nursing Home Transition and Diversion (NHTD) waiver. The agency enables elderly, disabled, and chronically ill individuals to receive care in their own homes while supporting family members as paid caregivers under CDPAP, and maintains multilingual EVV-enabled operations to meet Medicaid compliance requirements.
Product overview
DHCare operates as a home care services provider offering a unified platform of consumer-directed care programs, primarily serving Medicaid recipients in New York. The core offering centers on the CDPAP (Consumer Directed Personal Assistance Program) and LCHSA (Licensed Home Care Services Agency) programs, supplemented by the NHTD waiver program. These programs work together to provide patients with choice and control over their care providers. The international DHCare entity (formed January 2026 through the combination of Invacare Europe/APAC and Direct Healthcare Group) operates as a multi-brand portfolio spanning powered and manual wheelchairs, pressure ulcer prevention, and rehabilitation solutions under brands including Alber, Kuschall, Action, Dyna-Form Mercury Advance, and Quattro range.
Differentiator
Problem solved
Functional benefit
Products and services
- Consumer Directed Personal Assistance Program (CDPAP) A state-sponsored New York Medicaid program facilitated by DHCare NY that allows eligible recipients (21+ years old, needing at-home services) to choose their own caregivers, including family members and friends, and to direct the quality and type of care they receive. DHCare acts as an authorized PPL facilitator for statewide CDPAP enrollment and transition support.
- Licensed Home Care Services Agency (LCHSA) A New York State licensed home care services agency designation under which DHCare NY provides Medicaid-reimbursed in-home care delivered by licensed caregivers and nurses, with individualized service planning for elderly, disabled, and chronically ill recipients across Bronx, Kings, Nassau, NYC, Queens, and Richmond counties.
- Nursing Home Transition and Diversion (NHTD) Waiver Program A New York Medicaid waiver program through which DHCare NY delivers Service Coordination (SC) and Home and Community Support Services (HCSS) to eligible seniors and individuals with physical disabilities, enabling them to receive care in community-based settings rather than nursing homes or institutions.
- Nursing Services Long-term in-home nursing support for patients with existing conditions and daily care needs, delivered by DHCare NY's licensed nursing staff as a Medicaid-reimbursable service category.
- Personal Care Services Adaptable, personalized in-home personal care delivered by skilled and trained in-home attendants to Medicaid-eligible individuals needing assistance with daily living activities.
- Transportation Services Caregiver-provided transportation and supervision outside the home for one-time events or daily needs, including accompaniment to social and recreational activities, delivered to Medicaid-eligible home care clients.
- Nutrition Services In-home nutrition support including grocery assistance, healthy meal preparation, and individualized meal planning delivered by DHCare NY aides to meet patients' specific nutritional needs.
- Home Care (Home Health Aide Program) DHCare NY's overarching home health aide program connecting clients with trained, licensed, and experienced in-home attendants for elderly, disabled, injured, or ill adults, providing ongoing 24/7 phone support as needs change.
Quantifiable outcome
- Client satisfaction maintained above 95%
Companies that use DHCare
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles2 records
DHCare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
DHCare partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- OttobockcoreOttobock has signed an agreement to sell its Human Mobility division to DHCare. The deal was signed on June 19, 2026, with closing planned for the second half of 2026. This transaction is part of Ottobock's ongoing portfolio restructuring strategy and would expand DHCare's presence in the human mobility segment.
- Public Partnerships LLC (PPL)coreDHCare is an authorized PPL facilitator helping consumers navigate the transition to PPL as the statewide fiscal intermediary for the CDPAP program since April 1, 2025. They help with CDPAP enrollment and transition support.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
DHCare competitors and assessment
Company assessmentEmerging players
- Home Instead Senior Care: Large franchised senior home care platform providing personal care, companionship, and dementia support nationwide with growing Medicaid Managed Long-Term Care (MLTC) exposure — partly overlaps DHCare's Medicaid personal care service line.
- BrightStar Care: Franchised home care network offering medical and non-medical in-home services, including Medicaid-contracted personal care in select markets — competes with DHCare on private-duty and Medicaid personal care cases.
Others
- Public Partnerships LLC (PPL): Statewide fiscal intermediary for New York's CDPAP program since April 2025 — not a competitor but a critical channel partner through which DHCare (as authorized PPL facilitator) onboards and serves CDPAP consumers across NY.
Broad incumbents
- Aveanna Healthcare: Large publicly traded provider of pediatric and adult home health, hospice, and medical solutions operating across the US, including NY — overlaps with DHCare on Medicaid-funded home health aide and private duty nursing services.
- Help at Home: Large national personal care services provider serving Medicaid waiver and dual-eligible populations across multiple states — operates at greater scale than DHCare but with directly comparable in-home aide services and managed-care contracts.
- BrightSpring Health Services: Diversified home and community-based health services platform offering personal care, home health, and pharmacy services to Medicaid and complex-needs populations, including NY — adjacent incumbent with overlapping payer mix and service model.
Direct peers
- All Metro Health Care: New York-based Licensed Home Care Services Agency providing Medicaid-funded home health aide, nursing, and consumer-directed (CDPAP-style) services across NYC boroughs and Long Island — direct head-to-head competitor to DHCare NY on LHCSA, CDPAP, and NHTD programs.
- Centers Home Health Care: NY-licensed LHCSA and CHHA delivering skilled nursing, home health aide, and personal care under Medicaid, MLTC, and waiver programs across NYC — operates against the same Medicaid-eligible population and programs as DHCare NY.
- Premier Home Health Care: Multi-state licensed home care agency with deep NY presence, serving Medicaid and managed care populations with personal care, home health aide, and nursing services — directly comparable in scope, payer mix, and program offerings to DHCare NY.
- Americare: New York-based licensed home care services agency (LHCSA) offering CDPAP, personal care, and skilled services across multiple boroughs, competing head-to-head with DHCare for Medicaid-funded cases and PPL facilitator volume.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
DHCare social profiles
Digital presenceDHCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
DHCare leadership team
Management profileNumber of profiles
DHCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DHCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DHCare
What does DHCare do?
DHCare NY is a Licensed Home Care Services Agency (LHCSA) operating in New York City that delivers in-home personal care, nursing, nutrition, and transportation services to Medicaid-eligible residents through state-sponsored programs including the Consumer Directed Personal Assistance Program (CDPAP), the LHCSA program, and the Nursing Home Transition and Diversion (NHTD) waiver. The agency enables elderly, disabled, and chronically ill individuals to receive care in their own homes while supporting family members as paid caregivers under CDPAP, and maintains multilingual EVV-enabled operations to meet Medicaid compliance requirements.
Is DHCare a public or private company?
DHCare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DHCare founded?
DHCare was founded in 2017. It employs 1,001 to 5,000 people.
Where is DHCare based?
DHCare is headquartered in Queens, United States, in the North America region.
How does DHCare make money?
One revenue line is on record: medicaid-funded Home Care Services.
Who are DHCare's main competitors?
Emerging players on record are Home Instead Senior Care and BrightStar Care. Public Partnerships LLC (PPL) is listed as an others. Broad incumbents are Aveanna Healthcare, Help at Home and BrightSpring Health Services. Direct peers are All Metro Health Care, Centers Home Health Care, Premier Home Health Care and Americare.
Does DHCare have an API?
No public API is recorded for DHCare.
What industry is DHCare in?
DHCare's product category is Home Healthcare Services. Its primary akta.pro industry code is HLADAFAF, Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care), with a secondary code of HSABACAB, Home Health Aide (HHA) Services (Medically Directed). Its NAICS code is 62161 and its SIC code is 8082.