Logical

What Logical does

Logical sh.p.k is an Albanian-headquartered business software house founded in October 2012 that builds and sells a portfolio of fiscalized point-of-sale, ERP-integrated business management, and field-operations applications to retail, hospitality, distribution, and logistics operators in the Western Balkans. The company reports more than 900 customers and 2,500 sales points across Albania, Kosovo, North Macedonia, Montenegro, and Bosnia & Herzegovina, with named enterprise clients including SPAR, JUMBO, INDITEX, Miniso, KFC Albania, Credins Bank, Mulliri i Vjetër, Delta Pharma, and Orbico. Its core product set is organized into four vertical suites — Retail (logipos, eshop, flexstore), Hospitality (logibar, webbar, ebar, ehotel, flexpay), Distribution (flexboard, webflex, webflex med-rep), and Logistics (flexlogistic, elogistic, flexams, flexcore) — bundled under the epoint platform brand and connected to a central fiscalization module called logifis.

The technical backbone is a cloud-integrated stack that connects to customers' financial systems and ERPs for real-time master-data exchange and document posting, with a separately certified module (logifis, certified by AKSHI in October 2020) that communicates directly with the Albanian Tax Administration through the Central Invoice Platform to issue fiscalized invoices with unique identification numbers (NUIF). The portfolio combines desktop programs with Android and iOS handheld applications (webbar, webflex, flexstore, mcore) covering order entry, warehouse management, field sales, and mobile reporting, plus adjacent capabilities such as QR-code payment processing (flexpay) and e-commerce (logistore). Selected warehouse and distribution products also declare 3D warehouse configuration, FIFO/LIFO/FEFO algorithms, and route optimization.

Logical monetizes primarily through monthly recurring subscriptions, with disclosed entry-level pricing of EUR 15/month for ebar and EUR 30/month for ehotel; larger enterprise and multi-product deployments are quoted on a customized basis after a consultation-and-demo sales process. Go-to-market is sales-led via a direct sales team ([email protected], +355 67 20 00 178), supported by a website-driven inbound funnel, social media presence on Facebook/Instagram/LinkedIn, and a content marketing blog. The company is privately held, bootstrapped, and does not disclose revenue or funding history.

Name

Logical

Legal name

Logical sh.p.k

Website

https://logic.al

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Logical is an Albanian software house that builds fiscalized POS, ERP-integrated business management, and field-operations software for retail, hospitality, distribution, and logistics operators across the Western Balkans, serving 900+ customers and 2,500+ sales points in five countries.

Ownership category

akta.pro rank

Product category

Business Management & Fiscalization Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

akta.pro secondary industry

Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)

Keywords

• Fiscalization software
• Point of sale systems
• Warehouse management software
• Hospitality management software
• Distribution management software

Headquarters

HQ city

Tirana

HQ country

Albania

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions (ebar): Monthly subscription model for bar/restaurant POS software, starting at 15 EUR per month. Includes fiscalization, order management, and reporting features.
2. Software Subscriptions (ehotel): Monthly subscription model for hotel management software, starting at 30 EUR per month. Includes reservations, check-in/out, invoicing and payment processing.
3. Customized Business Software Solutions: Pricing determined based on business needs after consultation. Programs are adapted for retail chains, distribution, and logistics operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Logical develops and sells a comprehensive suite of cloud-based business management software with certified fiscalization capabilities for retail, hospitality, distribution, and logistics operations. Their products integrate in real-time with the Albanian tax administration (Administrata Tatimore) through the AKSHI-administered Central Invoice Platform, providing automatic invoice fiscalization along with ERP/financial system connectivity.

Product overview

Logical is a business software house offering a comprehensive portfolio of integrated POS, fiscalization, and management solutions. The product portfolio operates as a platform-plus-modules architecture across four verticals: (1) Hospitality for bars, cafes, restaurants, and hotels (logibar, webbar, logimark, mcore, ebar, ehotel, flexpay); (2) Distribution for wholesale, pre-sales, and field operations (flexboard, webflex, webflex med-rep, flexcore); (3) Retail for stores and supermarkets (logipos, flexstore, eshop); and (4) Logistics for warehouse and asset management (flexlogistic, elogistic, flexams, logistore). All products integrate with a central fiscalization module (logifis) certified by AKSHI for Albania's Central Invoice Platform. Solutions feature cloud-based connectivity to financial systems and ERP, with handheld mobile applications complementing desktop programs. The company serves 900+ customers across Albania, Kosovo, North Macedonia, Montenegro, and Bosnia & Herzegovina since October 2012.

Differentiator

Problem solved

Functional benefit

Brands

• logibar: POS software for bars, coffee shops, restaurants, fast food, and pizzerias with fiscalization and accounting system integration
• webbar
• logimark
• mcore
• ebar
• ehotel
• flexpay
• logipos
• flexstore
• eshop
• flexboard
• webflex
• flexcore
• flexlogistic
• elogistic
• flexams
• logifis
• logistore
• epoint

Products and services

• logibar

Quantifiable outcome

• 2500+ sales points managed across 900+ customers
• +1 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• AKSHI (National Agency for Information Society)coreTechnology or IntegrationLogical is certified by AKSHI to provide fiscalization services. Their software integrates with the Central Invoice Platform (Platforma Qendrore e Faturave) administered by AKSHI for real-time invoice fiscalization with Albanian tax administration.
• Administrata Tatimore (Tax Administration)coreTechnology or IntegrationLogical's fiscalization module communicates with Tax Administration servers to send invoice data and receive unique invoice identification numbers (NUIF). All programs are integrated with the tax administration system.
• Financial Systems & ERP PartnerscoreTechnology or IntegrationLogical integrates with various financial systems and ERP solutions through cloud connectivity. They help clients through the implementation process with partners best in the international market if clients don't have existing financial systems.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Lightspeed: Lightspeed provides cloud-based POS, inventory, and payments for retail and hospitality SMBs globally. Comparable to Logical in core vertical (retail/hospitality), subscription pricing model, and multi-country footprint, though at much larger scale and without the Albania-specific fiscalization angle.
• Toast: Toast is a cloud POS and restaurant management platform for the hospitality vertical. Comparable to Logical's logibar/ebar/webbar/ehotel suite in target segment (bars, cafes, restaurants, hotels) and software-plus-payments model, though Toast is much larger and US-focused.
• Intuit QuickBooks: QuickBooks is accounting and tax-compliance software for SMBs, comparable to Logical in serving small businesses with back-office software that includes tax/regulatory compliance features. QuickBooks is much broader globally but the tax-compliance angle parallels Logical's fiscalization positioning.
• Vend (Lightspeed Retail): Vend is a cloud-based retail POS with inventory management. Highly comparable to Logical's logipos/eshop/flexstore retail offerings in target customer (independent retail and small chains), SaaS delivery model, and inventory-management focus.

Broad incumbents

• SAP Business One: SAP Business One is an ERP suite for small and mid-market businesses. Comparable to Logical in providing integrated back-office software (financials, inventory, distribution) to SMBs, but SAP targets larger enterprises and is a broad incumbent rather than a Balkan vertical specialist.
• Square (Block): Square provides integrated POS, payments, and business software to SMBs globally. Comparable to Logical in serving small/mid-market merchants with bundled POS + payments + invoicing, but Square is a broad incumbent spanning many geographies and verticals beyond retail/hospitality.
• Oracle Micros: Oracle's Micros division provides enterprise POS and property management systems for hospitality. Comparable to Logical's ehotel/logibar hospitality offerings, but Oracle Micros targets larger global hotel/restaurant chains rather than Balkan SMBs.
• Xero: Xero is cloud accounting software for SMBs with built-in tax compliance features. Comparable to Logical's financial system integration and SMB focus, though Xero is global and accounting-centric rather than POS/hospitality-focused.
• SumUp: SumUp offers POS, card readers, and business accounts to SMBs across Europe and emerging markets. Comparable to Logical in serving small merchants with payment-enabled POS, though SumUp is broader in geographic reach and focused primarily on the payments layer.
• Zettle by PayPal: Zettle (formerly iZettle) provides POS hardware and software plus payment processing for SMBs in Europe and Latin America. Comparable to Logical in targeting small merchants with bundled POS and payment acceptance, but Zettle is a broad incumbent focused on payments rather than vertical SaaS depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/logical.albania
• LinkedInlinkedin.com/company/logical-albania
• Instagraminstagram.com/logical.albania
• Xx.com/logicaltweety

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Logical