DisabilityServices
DisabilityServices is a charitable organization that provides services and support for people with disabilities.
- Company typePrivate
- Founded1957
- HeadquartersSydney, Australia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What DisabilityServices does
Scope (Aust), operating as Scope Disability Services, is a not-for-profit disability service provider founded in 1949 and headquartered at Level 2, 109 Burwood Road, Hawthorn, Victoria 3122, Australia. The organization supports people with complex intellectual, physical, and multiple disabilities across Victoria and New South Wales through a portfolio that includes Supported Independent Living across 348 homes, allied health therapy services (speech pathology, physiotherapy, occupational therapy, psychology, and positive behaviour support), employment programs, social and community participation programs, and specialized communication aids. In FY2024-25 Scope supported 4,574 clients, including 1,305 in Supported Independent Living, 1,793 receiving therapy and psychology services, 658 in social connections, and 555 accessing employment services.
The organization has operated as a registered NDIS provider since 2013, with the majority of revenue derived from NDIS-funded service delivery priced in line with the NDIS price guide. Scope supplements NDIS revenue with monthly and one-time donations, bequests, e-commerce sales of communication resources through Scope Shop, and a Business Solutions division offering disability inclusion training, Communication Access endorsements, Accessible Information consulting, recruitment services, and social enterprise operations including packaging solutions and Scope Contract Services. Scope's proprietary content and technology assets include the trademarked PODD (Pragmatic Organised Dynamic Display) Communication Books and the Key Word Sign Australia resources, supported by digital tools such as Tools2Talk Now and Be Safe Online. The organization employs between 1,001 and 5,000 staff, is governed by a Board of Directors and Executive Team, and is registered as a fundraiser under the Fundraising Act 1998 with Consumer Affairs Victoria.
DisabilityServices firmographics
Firmographics- Name
- DisabilityServices
- Legal name
- Disability Services Australia Limited
- Website
- https://dsa.org.au
- Company type
- Private
- Founded year
- 1957
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- DisabilityServices is a charitable organization that provides services and support for people with disabilities.
- Ownership category
- akta.pro rank
DisabilityServices industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industry
- Disability Services & Independent Living Support (BPAGAEAG)
Keywords
Where DisabilityServices is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
DisabilityServices business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- NDIS Funded Services: Scope is a registered NDIS provider since 2013, delivering funded supports including Supported Independent Living, therapy services, employment support, and community participation. Fees match the NDIS price guide.
- Donations and Philanthropy: 接受 monthly donations, one-time donations, and bequests/gifts in wills to support vital programs like Kaleidoscope Art, Telescope Writing, and inclusive sports.
- Scope Shop - Communication Aids and Resources: E-commerce sales of communication aids, Key Word Sign Australia resources, and accessibility tools for people of all ages.
- Business Solutions and Training: Disability inclusion training for organisations and schools, disability sector training, and commercial business solutions including packaging and property services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | NDIS Funded Services - follows NDIS Price Guide |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
DisabilityServices product offering
Product offeringCore offering
Scope (Aust) is a registered NDIS provider delivering funded disability support services to individuals with complex intellectual, physical, and multiple disabilities, including Supported Independent Living across 348 homes, allied health therapy, employment pathways, social and community participation programs, and communication aids. The organization also offers business-facing solutions such as disability inclusion training, Communication Access endorsements, accessible information consulting, recruitment services, and commercial social-enterprise services. Revenue is drawn from NDIS-funded service fees, charitable donations, Scope Shop retail sales, and corporate training/sponsorships.
Product overview
Scope (Aust) is a not-for-profit disability service provider offering a comprehensive portfolio of services for individuals with disabilities and business/organisations. The core offerings include Home and Living Services (Supported Independent Living, new SIL homes, respite), Social and Community Participation (day programs, sports, art), Employment Services, Therapy at Scope (allied health services), and Communication Aids. Business Solutions include Disability Inclusion Training, Sector Training, Communication Access programs, Accessible Information services, Commercial Business Solutions, and Recruitment Services. The company also operates a Scope Shop for communication resources. Services are primarily delivered in Victoria and NSW, with the company being an NDIS registered provider since 2013.
Differentiator
Problem solved
Functional benefit
Products and services
- Home and Living Services Accommodation supports including Supported Independent Living (SIL), new SIL homes, and short-term respite options for people with complex disabilities across Victoria and NSW.
- Social and Community Participation Day programs, sports, art, and youth activities that help NDIS participants connect with others, learn new skills, and achieve personal goals.
- Employment Services Employment pathways for NDIS participants including Customised Employment, Youth Employment Pathways, Supported Employment, and METS (Training Services).
- Therapy at Scope Allied health services including Speech Pathology, Physiotherapy, Occupational Therapy, Psychology, Positive Behaviour Support, and Specialised Assessments and Assistive Technology for NDIS participants.
- Communication Aids Communication support tools including Non Electronic Aids, Tools2Talk Now, Key Word Sign, PODD Communication Books, and Be Safe Online resources for people with complex communication needs.
- Disability Inclusion Training Training programs for organisations and schools to help them become more inclusive for people with disabilities.
- Disability Sector Training Training programs for disability, aged care, health care, and education workers including eLearning, Mealtime Management (Dysphagia), and Positive Behaviour Support Training.
- Communication Access Program helping businesses and organisations become more communication accessible, with endorsements and recognition for Communication Accessible Places.
- Accessible Information Services Testing and consulting services to make written materials accessible and easy to understand for people with disabilities.
- Commercial Business Solutions Social enterprise services including packaging solutions and Scope Contract Services (property care, cleaning, gardening) across Victoria.
- Recruitment Services Services to help businesses recruit and support employees with disabilities.
- Scope Shop Online retail store selling communication aids, Key Word Sign Australia resources, and accessibility tools for people of all ages.
Quantifiable outcome
- 4574 clients supported in FY2024-25
- +4 more outcomes
Companies that use DisabilityServices
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
DisabilityServices technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
DisabilityServices partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Arts Access VictoriacoreArts mentorship partnership for clients in Melbourne, Ballarat or Geelong. Clients who use Scope services are invited to express interest in an arts mentorship program being run in collaboration with Arts Access Victoria.
- Corporate and Philanthropic PartnersminorScope actively seeks new corporate and philanthropic partners who want to support people with disability, welcoming many types of support including donations, sponsorships, and collaborative programs.
Scale indicators9 records
Recent moves5 records
Expansion highlights5 records
DisabilityServices competitors and assessment
Company assessmentDirect peers
- Aruma: One of Australia's largest NDIS-registered disability service providers, offering supported independent living, therapy, employment, and community participation across multiple states. Closest large-scale peer to Scope, operating a similar integrated service model and competing directly for NDIS participants.
- Life Without Barriers: Major national NDIS provider delivering supported accommodation, therapy, respite, and community participation across Australia. Direct competitor to Scope across most core service lines and geographies, with comparable scale and integrated delivery.
- Cerebral Palsy Alliance: NDIS-registered provider of allied health therapy, accommodation, and assistive technology services for people with cerebral palsy and complex disabilities, headquartered in NSW. Highly comparable in therapy-led service mix and complex-disability focus, with overlapping SIL and AT product offerings.
- Northcott: NSW-based NDIS provider delivering accommodation, therapy, recreation, and employment services for people with disabilities. Directly comparable service portfolio to Scope, with strong overlap in therapy and supported independent living.
- Yooralla: Long-established Victorian disability service provider offering supported accommodation, therapy, and community participation. Direct geographic competitor to Scope in Victoria with overlapping service lines and similar not-for-profit heritage.
- Achieve Australia: NSW-based NDIS provider specialising in supported independent living, specialist disability accommodation, and community participation for people with complex disabilities. Comparable to Scope in complex-disability focus and SDA property operations.
- Multicap: Queensland-based NDIS provider offering accommodation, therapy, respite, and day programs for people with complex disabilities. Comparable integrated service delivery model to Scope with similar complex-disability client focus.
- Endeavour Foundation: Queensland-headquartered NDIS and disability employment services provider offering accommodation, supported employment, and day programs. Comparable integrated model with strong emphasis on employment pathways, similar to Scope's offering.
Emerging players
- Hireup: Tech-enabled NDIS platform connecting participants with support workers for in-home and community care. Represents the emerging platform-based model competing against Scope's traditional service delivery in lower-acuity segments.
- Mable: Online marketplace platform that enables NDIS participants to find and engage support workers directly. Represents a structural competitor to traditional providers like Scope by enabling self-directed support at lower overhead.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
DisabilityServices social profiles
Digital presenceDisabilityServices compliance and trust
Trust signalCompliance2 records
DisabilityServices financial estimates
Financial estimateRevenue estimate
Valuation estimate
DisabilityServices leadership team
Management profileNumber of profiles
DisabilityServices funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DisabilityServices M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DisabilityServices
What does DisabilityServices do?
Scope (Aust) is a registered NDIS provider delivering funded disability support services to individuals with complex intellectual, physical, and multiple disabilities, including Supported Independent Living across 348 homes, allied health therapy, employment pathways, social and community participation programs, and communication aids. The organization also offers business-facing solutions such as disability inclusion training, Communication Access endorsements, accessible information consulting, recruitment services, and commercial social-enterprise services. Revenue is drawn from NDIS-funded service fees, charitable donations, Scope Shop retail sales, and corporate training/sponsorships.
Is DisabilityServices a public or private company?
DisabilityServices is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was DisabilityServices founded?
DisabilityServices was founded in 1957. It employs 1,001 to 5,000 people.
Where is DisabilityServices based?
DisabilityServices is headquartered in Sydney, Australia, in the Oceania region.
How does DisabilityServices make money?
Four revenue lines are on record. NDIS Funded Services are the primary driver. The others are donations and Philanthropy, scope Shop - Communication Aids and Resources and business Solutions and Training.
Who are DisabilityServices's main competitors?
Direct peers on record are Aruma, Life Without Barriers, Cerebral Palsy Alliance, Northcott, Yooralla, Achieve Australia, Multicap and Endeavour Foundation. Emerging players are Hireup and Mable.
Does DisabilityServices have an API?
No public API is recorded for DisabilityServices.
What industry is DisabilityServices in?
DisabilityServices's product category is Disability Support Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 62412 and its SIC code is 8300.