BEST Veranstaltungsdienste

What BEST Veranstaltungsdienste does

B.E.S.T. Veranstaltungsdienste GmbH (Berlin Entertainment Service Team) is a Berlin-headquartered, privately held event security and crowd management company founded in 1987. The firm provides integrated event services including Veranstaltungsordnungsdienst (VOD, crowd control and guest services), Veranstaltungssicherheitsdienst (VSD, event security), crowd management, host and hostess services, tour security for artists, property security (Objektschutz), security consulting (Beratung/Sicherheitskonzeption), and a specialized Awareness Team focused on respect, diversity, and inclusion at events. Operations are certified to DIN EN ISO 9001 for quality management and DIN 77200 for event security services, and the company is a member of the Bundesverband der Sicherheitswirtschaft (BDSW).

The company serves event organizers, promoters, fixed venues (arenas, stadiums, concert halls), sports organizations, corporate clients, and municipal/governmental event producers across Germany and Austria. Approximately 3,500 personnel (per the company homepage) deliver services at 2,500+ events annually, serving 20+ million guests. Branch offices in Frankfurt am Main and Ludwigsburg, plus the B.E.S.T. Nord subsidiary in Hamburg, provide nationwide coverage, and an in-house apprenticeship program trains staff in security and office management roles.

Revenue is generated on a professional-services model through direct B2B engagement with event organizers, venues, promoters, and corporate clients. Pricing is not publicly disclosed; engagements appear to be quote-based. Distribution is direct, anchored by long-tenured venue partnerships (Olympiastadion Berlin, SAP Arena, Tempodrom, Waldbühne, Hockenheimring) and promoter relationships (Live Nation, Stage Entertainment, Semmel Concerts). The company operates as an independent, founder-managed GmbH with Henry Klemm as Managing Director; no external investors or funding rounds have been disclosed.

Name

BEST Veranstaltungsdienste

Legal name

B.E.S.T. Veranstaltungsdienste GmbH

Website

https://bestvd.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

B.E.S.T. Veranstaltungsdienste GmbH is a Berlin-based event security and crowd management firm founded in 1987, deploying approximately 3,500 staff across Germany and Austria to deliver certified security, crowd control, and hospitality services to venues, promoters, sports organizations, and corporate clients at 2,500+ events per year.

Ownership category

akta.pro rank

Product category

Event Security and Crowd Management Services

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Corporate Event & Conference Security (BPAKACAE)

akta.pro secondary industries

Festivals, Fairs & Outdoor Event Security (BPAKACAC), Event Security, Safety & Crowd Management (MPAGAAAI), VIP, Backstage & Crowd Management Services (BPAKACAH)

Keywords

• Event security services
• Crowd management
• Event staffing services
• Venue security
• Event hospitality

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Event Security Services: Revenue generated from providing event security and crowd management services to event organizers, venues, and corporate clients across Germany and Austria. Services include event ordnungsdienst (event crowd control), event security (VSD), and VIP support.
2. Host & Hostess Services: Providing professional host and hostess personnel for events, creating atmosphere and guest experience.
3. Consulting Services: Security consulting and event planning support services for customized security and crowd management concepts.
4. Training and Education Services: Training programs for staff including Servicekraft für Schutz und Sicherheit and Fachkraft für Schutz und Sicherheit apprenticeships, as well as Kaufmann für Büromanagement.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

B.E.S.T. Veranstaltungsdienste GmbH is a full-service event security and crowd management provider founded in 1987, deploying approximately 3,500 trained personnel across Germany and Austria. The company delivers Veranstaltungsordnungsdienst (event crowd control/ordnungsdienst), Veranstaltungssicherheitsdienst (event security/VSD), VIP and host/hostess services, tour security, object/property protection, and customized security concept consulting for more than 2,500 events per year serving over 20 million guests.

Product overview

B.E.S.T. Veranstaltungsdienste GmbH is a full-service event management company offering a comprehensive portfolio of integrated services centered around event security, crowd management, and hospitality. The core offering consists of Veranstaltungsordnungsdienst (VOD) for crowd control and guest services, Veranstaltungssicherheitsdienst (VSD) for security services, and Beratung for security consulting and concept development. These are complemented by specialized services including Awareness-Team for inclusion and respect initiatives, Host & Hostessen Service, Toursecurity for touring artists, Objektschutz for property security, and Special Service for customized solutions such as project coordination, accreditation systems, and VIP guest services. The company deploys approximately 3,500 employees across Germany to deliver over 2,500 events annually, supported by their own education and training programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Veranstaltungsordnungsdienst (VOD) — Event Ordnungsdienst/Crowd Control

Quantifiable outcome

• 2,500+ successful events per year
• +3 more outcomes

Named customers62 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• BDSW (Bundesverband der Sicherheitswirtschaft)coreOthersB.E.S.T. is a member of the Federal Association of the Security Industry (BDSW), the primary industry association for security service providers in Germany. Membership indicates compliance with industry standards and professional practices.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Dussmann Group: Large German facility services and security provider operating across multiple service lines including security, cleaning, and catering. Provides event security services comparable to B.E.S.T. as part of a broader integrated facility services portfolio.
• ISS A/S: Danish-headquartered global facility services provider with significant German presence. Offers security services including event security as part of an integrated facility services portfolio, competing with B.E.S.T. on enterprise venue contracts.
• Securitas Germany: Subsidiary of Swedish-listed Securitas AB, one of the world's largest security services providers. Offers security guarding, event security, and facility services across Germany, overlapping with B.E.S.T.'s event security offering but at much larger scale and broader scope.
• Wisag Sicherheit: German facility services company offering security services alongside aviation, building, and industrial services. Provides event security and venue security offerings that directly overlap with B.E.S.T.'s core services.

Direct peers

• Stölting Security: German security services company offering event security, object protection, and security consulting. Direct competitor in the German event security market with comparable service portfolio to B.E.S.T.
• Gegenbauer: Berlin-based security and facility services company with strong presence in event security, building security, and cleaning services. Direct competitor to B.E.S.T. in the Berlin market with overlapping customer base across major Berlin venues and events.
• Klüh Security: Düsseldorf-based security services division of Klüh Service Management, offering security guarding, event security, and reception services in Germany. Comparable to B.E.S.T. with similar B2B customer focus on venues, corporate, and events.
• Kötter Sicherheitsdienste: One of Germany's largest family-owned security services firms offering security guarding, event security, and facility services. Direct competitor to B.E.S.T. in German event security with overlapping customer segments in venues and corporate clients.

Emerging players

• Protection One: German security and event services provider offering security personnel, event security, and safety consulting. Comparable services to B.E.S.T. with similar focus on B2B events and venues, though smaller in scale.
• Pond Security: German security services firm specializing in event security, brand protection, and personnel services. Direct competitor in event security but smaller in scale, focused primarily on Germany.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/BEST-Veranstaltungsdienste-GmbH-Berlin-201647419883133
• LinkedInlinkedin.com/company/b-e-s-t-veranstaltungsdienste-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BEST Veranstaltungsdienste