Emaseo EP

What Emaseo EP does

Emaseo EP (Empresa Pública Metropolitana de Aseo de Quito) is a state-owned municipal public company established in 2016 under the Gobierno Autónomo Descentralizado del Distrito Metropolitano de Quito (GAD MDMQ) to provide integrated sanitation services across the Quito Metropolitan District in Ecuador. Its core service line comprises mechanized and manual waste collection, manual and mechanical street sweeping, differentiated source-separation recycling, and high-pressure washing (Hidrolavado), complemented by specialized offerings including portable restrooms (Baterías Sanitarias), the underground container system (Sistema de Contenerización Soterrada), mobile brigades, the animal-waste collection service (Animales al Cielo), and the Quito Recicla environmental management program. The company also operates the Emaseo Soluciona multichannel citizen service platform, which routes queries, suggestions, and complaints through web, social media, a toll-free 1800-EMASEO line, and email with a stated 48-hour response commitment.

The business model is government-funded rather than commercially transactional: as a public sanitation utility, Emaseo EP does not directly charge citizens for basic waste collection, with operating capital flowing from municipal budgets and public sanitation fees. Its only institutional customer is the Quito municipal government, which simultaneously acts as owner, funder, and policy director. Distribution is conducted via scheduled collection routes, manual and mechanical street-sweeping operations, on-demand service requests, and the Emaseo Soluciona platform, all geographically confined to the Quito metropolitan district. The entity holds a regulated monopoly on public cleaning services within its jurisdiction, is LOTAIP-compliant with mandatory transparency reporting dating back to 2013, and coordinates operationally with peer municipal entities including EMAAPQ (water and sanitation), EPMMOP (mobility and public works), and the Secretaría de Ambiente.

Name

Emaseo EP

Legal name

Empresa Pública Metropolitana de Aseo de Quito

Website

https://emaseo.gob.ec

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Emaseo EP is a state-owned municipal public company that provides integrated waste collection, street sweeping, and environmental sanitation services exclusively to the Quito Metropolitan District in Ecuador, funded by municipal budgets and operating under a government-granted monopoly mandate.

Ownership category

akta.pro rank

Headquarters

HQ city

Quito

HQ country

Ecuador

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Distribution channels3 records

Marketing channels5 records

Core offering

Emaseo EP is a municipal public sanitation company that delivers waste collection, street sweeping, differentiated recycling collection, high-pressure washing, portable restroom facilities, underground container waste management, mobile cleaning brigades, and the Quito Recicla environmental program to households, businesses, and public spaces throughout the Quito Metropolitan District in Ecuador. The offering is delivered as a public sanitation service under exclusive municipal mandate, supported by the multichannel Emaseo Soluciona customer service platform.

Product overview

Emaseo EP (Empresa Pública Metropolitana de Aseo de Quito) operates as a public sanitation and waste management company serving Quito, Ecuador. The company offers an integrated portfolio of services organized around core waste collection and street cleaning operations, complemented by specialized environmental programs. The core service line includes mechanized and differentiated waste collection, manual and mechanical street sweeping, and high-pressure washing. Complementary offerings encompass portable restroom facilities, mobile brigades, underground container systems, and the Quito Recicla environmental initiative. The Emaseo Soluciona platform provides multichannel customer service integration. The company's digital presence includes online service request portals, transparency reporting systems, and LOTAIP-compliant data publication.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicio de Recolección (Waste Collection Service) Residential and commercial waste collection service covering households and businesses throughout the Quito Metropolitan District via scheduled routes.
• Servicio de Recolección Mecanizada (Mechanized Waste Collection) Mechanized waste pickup using specialized vehicles for efficient collection across the Quito Metropolitan District.
• Servicio de Recolección Diferenciada (Differentiated Waste Collection) Differentiated waste collection service implementing source separation and selective collection programs for recyclable materials in Quito.
• Servicio de Barrido (Street Sweeping Service) Manual and mechanical street sweeping of public areas, parks, and roadways throughout Quito.
• Hidrolavado (High-Pressure Washing) High-pressure washing service for streets and public spaces, including Quito's Historic Center, available on request.
• Baterías Sanitarias (Portable Restroom Facilities) Portable restroom facilities provided for public events and construction sites in Quito.
• Quito Recicla (Environmental Recycling Program) Environmental management program promoting recycling and sustainable waste practices across Quito, coordinated with the Secretaría de Ambiente.
• Mercados + Limpios y Sustentables (Clean and Sustainable Markets Program) Enhanced cleaning services program for Quito's municipal markets.
• Brigadas Móviles (Mobile Cleaning Brigades) Mobile brigades providing flexible, on-demand cleaning services for various locations and events across Quito.
• Sistema de Contenerización Soterrada (Underground Container System) Underground container infrastructure for waste management in designated areas of Quito.
• Animales al Cielo (Animal Waste Collection Service) Specialized service for the collection and proper disposal of deceased animal waste in Quito.
• Emaseo Soluciona (Multichannel Customer Service Platform) Multichannel customer service platform providing online queries, suggestions, complaints, and service requests via website, social media, 1800-EMASEO phone line, and email, with a 48-hour response time.

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Municipio del Distrito Metropolitano de QuitocoreStrategic or Co-development PartnerParent municipal government entity that oversees and funds Emaseo EP as the official metropolitan sanitation company. Provides budgetary support and policy direction.
• Secretaría de AmbientecoreStrategic or Co-development PartnerEnvironmental secretariat of Quito government, works with Emaseo on environmental management and Quito Recicla recycling programs.
• Quito HonestominorOthersMunicipal transparency and citizen complaints portal. Emaseo uses this channel for citizen complaints and whistleblower reports.
• Portal de Servicios MunicipalesminorStrategic or Co-development PartnerMunicipal services portal that provides unified access to various city services including Emaseo services.
• EMAAPQ (Empresa Pública Metropolitana de Agua y Saneamiento)minorStrategic or Co-development PartnerMetropolitan water and sanitation company, coordinates on integrated urban infrastructure services.
• EPMMOP (Empresa Pública Metropolitana de Movilidad y Obras Públicas)minorStrategic or Co-development PartnerMetropolitan mobility and public works company, coordinates on infrastructure and public space maintenance.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Suez (now part of Veolia): Global water and waste management company operating municipal collection and recycling contracts across Europe, the Americas, and Asia-Pacific. Comparable as a broad incumbent in integrated municipal sanitation services.
• FCC Environment (FCC Medio Ambiente): Spanish-headquartered environmental services division of FCC operating municipal waste collection, street cleaning, and green-space maintenance across Europe and Latin America. Comparable as a broad incumbent with similar municipal service offerings.
• Veolia Environmental Services: Global environmental services group providing municipal waste collection, street cleaning, and recycling services to cities worldwide. Comparable as a broad incumbent in urban sanitation and circular-economy solutions.
• Urbaser: Global waste management and urban services company operating municipal contracts across Europe, Latin America, and the US. Comparable as a large-scale incumbent in municipal sanitation with overlapping service lines including collection, sweeping, and recycling.

Direct peers

• Empresas Varias de Medellín (EEVV): Municipal public company providing waste collection, street sweeping, and complementary sanitation services in Medellín, Colombia. Highly comparable as a government-owned metropolitan sanitation operator with similar mandate and service portfolio.
• Ciudad Limpia: Mexican municipal waste management company providing street cleaning, waste collection, and urban sanitation services across multiple Mexican cities. Comparable as a Latin American municipal sanitation operator with similar service lines.
• Promoambiente Ecuador: Ecuadorian waste management company providing collection, transportation, and disposal services domestically. Comparable as a domestic peer operating in the same regulatory and geographic context.

Others

• COSEO / Observatorio de Residuos LAC: Regional bodies and industry observers tracking Latin American municipal sanitation performance and benchmarking. Comparable as ecosystem/thematic peers tracking urban sanitation trends in the same geography.

Regional players

• Gestión Integral de Residuos Sólidos (GIRS) - Municipio de Guayaquil: Municipal sanitation program of Guayaquil, Ecuador's largest city, providing waste collection and street cleaning services. Comparable as a same-country municipal counterpart operating in the same regulatory framework.
• Veolia Ecuador (formerly Proactiva Medio Ambiente): Ecuadorian subsidiary of Veolia providing municipal and industrial waste management services. Comparable as a regional operator in the same country with overlapping capabilities in collection and sanitation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EmAseoQuito
• YouTubeyoutube.com/channel/UCnjm8mH-tURERtnmygP4dEg
• Facebookfacebook.com/Emaseo-24-horas-contigo-355293177818540/?fref=ts
• LinkedInlinkedin.com/company/emaseo-ep

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emaseo EP