Eagle One Federal Credit Union

What Eagle One Federal Credit Union does

Eagle One Federal Credit Union is a federally chartered, not-for-profit financial cooperative founded in 1935 and headquartered at 3301 Philadelphia Pike, Claymont, Delaware. The credit union serves members across a defined community charter covering Philadelphia County, Camden County, Delaware County, and New Castle County, plus select employer groups (notably USPS postal employees and union/construction trade groups) and their families. Membership is acquired with a $6 minimum initial deposit and is open to anyone who lives, works, worships, or attends school within the charter area.

The institution operates a comprehensive retail banking platform spanning deposit products (Secure Checking with IDProtect, Primary Share Savings, Youth Savings, Money Market up to 2.60% APY, Share Certificates up to 3.45% APY, IRAs, Club Savings) and a full lending suite (auto/motorcycle/RV loans from 5.75% APR with a rate-beat guarantee, home equity loans/HELOC from 5.99% APR, personal loans up to $20,000 at 8.90% APR, Payday Alternative Loans, Visa credit cards from 8.9% APR with no annual fee, secured loans at 4.00% APR, and business lending). Underlying technology includes a proprietary online banking platform (eagleone.ns3web.org), a mobile banking app with remote deposit capture and PayPal-powered P2P transfers, DocuSign-integrated e-signature workflows, 24/7 Audio Teller phone banking, and the 'Steven' virtual member service representative chatbot. Distribution is hybrid: 3 owned branches (Claymont DE, Bustleton Ave Philadelphia, Lindbergh Blvd Philadelphia for USPS members only), 80,000+ surcharge-free ATMs via Allpoint and CU$, and CO-OP Shared Branching nationwide access with IDCheck multi-factor authentication.

Revenue is generated primarily through net interest margin on the loan portfolio (auto, mortgage, HELOC, personal, credit card), supplemented by transaction fees (outgoing wires $20, money orders $1, home equity application fees $350-$500, PAL application fees $20, Skip-A-Pay fees $20), and interchange/ancillary income. As a cooperative, excess earnings are returned to members via higher deposit dividends and lower loan rates rather than distributed to outside shareholders. Growth is pursued through member referrals ($200 per qualifying referral), community events (Shred Days, Financial Wellness Seminars, Member Appreciation Days), GreenPath financial counseling partnerships, and selective M&A — most recently absorbing Philadelphia Letter Carriers FCU on November 3, 2025.

Name

Eagle One Federal Credit Union

Legal name

Eagle One Federal Credit Union

Website

https://eagleonefcu.org

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

11–50 employees

Short description

Eagle One Federal Credit Union is a federally chartered, not-for-profit cooperative founded in 1935, serving community members across Philadelphia, Camden, Delaware, and New Castle counties through 3 branches, digital banking, and nationwide CO-OP shared branching, offering deposit, lending, mortgage, and credit card products.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (52213)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Retail banking services
• Consumer lending products
• Credit union membership
• Deposit account services
• Mortgage loan products

Headquarters

HQ city

Claymont

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Interest Income from Loans: As a not-for-profit credit union, Eagle One FCU generates primary revenue through interest earned on loan products including auto loans, home equity loans, mortgages, personal loans, credit cards, and business loans. Loan rates are competitive and based on creditworthiness.
2. Loan Interest and Fees: Interest income from various loan products including auto loans (rates from 5.75% APR), home equity loans (from 5.99% APR), personal loans (from 8.90% APR), and Visa credit cards (from 8.9% APR). Application fees for PAL loans ($20), home equity application fees ($350-$500).
3. Fee Income: Various fee-based services including outgoing wire transfers ($20), money orders ($1), overdraft protection programs, and certain account services. Many basic services are free for members.
4. Dividend/Interest Payments to Members: As a not-for-profit cooperative, earnings are returned to members in the form of lower loan rates, higher interest on deposits (share certificates up to 3.45% APY, money market up to 2.60% APY), and lower/fewer fees compared to traditional banks.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels7 records

Core offering

Eagle One Federal Credit Union is a not-for-profit, federally chartered financial cooperative providing deposit accounts (checking, savings, money market, share certificates, IRAs), consumer loans (auto, personal, home equity, mortgage), credit cards, and small-business banking services to members in the Philadelphia/Delaware region. Services are delivered through 3 branch locations, online and mobile banking, 24/7 Audio Teller, and a national shared branching and surcharge-free ATM network. Earnings are returned to members via lower loan rates, higher deposit dividends, and reduced fees relative to traditional banks.

Product overview

Eagle One Federal Credit Union operates as a not-for-profit financial cooperative serving members in Pennsylvania and Delaware since 1935. The institution provides a comprehensive suite of financial products organized around core deposit accounts (Secure Checking, Primary Share Savings, Money Market, Share Certificates, IRAs, Club Savings, and Youth Accounts), lending products (Vehicle Loans, Personal Loans including Holiday and PAL loans, Home Equity Loans/HELOC, First Mortgages, Secured Loans, and Business Loans), and card services (Visa Credit Cards and debit cards with rewards). Business services include checking accounts, real estate lending, and commercial lending. Digital banking is delivered through Online Banking, Mobile Banking App, Audio Teller, and E-Statements, complemented by in-person branch services at three locations. The institution also provides member benefits including the tiered Member Loyalty Program, EagleOne+Points debit rewards, and referral incentives. Strategic partnerships extend offerings to include mortgage origination through First Heritage Financial, real estate services via My CU Home Connection, financial counseling through GreenPath Financial Wellness, and identity protection with Norton LifeLock. Access channels include over 80,000 surcharge-free ATMs via Allpoint and CU$ networks and thousands of shared branching locations through CO OP.

Differentiator

Problem solved

Functional benefit

Products and services

• Secure Checking Free checking account with IDProtect identity theft monitoring, debit rewards, overdraft protection, and access to over 80,000 surcharge-free ATMs. Designed for individual members seeking everyday transactional banking.
• Primary Share Savings Basic savings account serving as the foundation of credit union membership, with a $5 minimum balance requirement and quarterly dividend payments. Required to establish membership at Eagle One FCU.
• Youth Savings Savings account for members age 17 and under with A Rewards program depositing $5 per subject for each marking period report card brought to a branch. Designed for minors to learn savings habits.
• Money Market Account Interest-bearing account with tiered rates rewarding higher balances, offering higher rates than regular savings with no term commitment. $1,000 minimum balance required.
• Share Certificates Term deposit accounts with competitive fixed rates ranging from 3 to 60 months, with a $500 minimum deposit and monthly dividend posting. APY rates from 2.68% to 3.45% depending on term.
• IRA (Traditional and Roth) Individual Retirement Accounts available as savings or certificate accounts, with Traditional offering tax-deductible contributions and Roth offering penalty-free withdrawals of contributions.
• Club Savings Accounts Specialized savings accounts including Holiday Club (1.00% APY, funds deposited November 1st) and Vacation Club (0.25% APY, quarterly dividends) for specific saving goals.
• Vehicle Loans Auto financing for cars, trucks, vans, SUVs, motorcycles, RVs, and manufactured homes with rate matching guarantee (beat any rate by 0.50% APR), up to 100% financing, and 60 days free first payment. Rates from 5.75% APR.
• Personal Loans Unsecured loans for any purpose up to $20,000 with terms up to 72 months, plus seasonal Holiday Loans ($500-$4,000, 8.90% APR) and Payday Alternative Loans (PAL) for short-term borrowing needs. Rates from 8.90% APR.
• Home Equity Loans and HELOC Home equity lending solutions including lump-sum loans up to 80% of appraisal value (up to $400,000) and flexible lines of credit up to $200,000, with tax-deductible interest. Rates from 5.99% APR.
• First Mortgages Full-service mortgage products through First Heritage Financial partnership, including fixed and adjustable rate loans, FHA/VA, construction, PHFA, HARP, and USDA loans.
• Visa Credit Cards Credit card with no annual fee, rates from 8.9% APR, up to $10,000 credit limit, 1 point per $1 spent, 24/7 fraud monitoring, Norton LifeLock identity protection, and roadside dispatch service.
• Secured Loans Loans secured by member's own savings or certificate accounts at 4.00% APR fixed rate, offering a way to build credit while earning dividends on collateral.
• Business Accounts Business checking and membership services for sole proprietors, LLCs, corporations, and partnerships with no minimum balance, free debit cards, and access to e-services.
• Business Loans Commercial and business real estate lending through partnership with other credit unions, managed by Kevin Allen as Lending Relationship Manager.
• My CU Home Connection Realty Services Real estate buying and selling service program coordinating with agents to provide cash rewards, market tools, and professional guidance at no cost to members.
• Mobile Banking App Free mobile application for iPhone and Android providing account viewing, mobile check deposit, internal transfers, and real-time PayPal person-to-person transfers.
• Online Banking Full-featured internet banking platform with account management, bill pay, e-statements, and fund transfers available 24/7.
• Audio Teller 24/7 automated telephone banking service accessible at (844) 218-4529 option 1, providing balance inquiries, account access, and transaction capabilities without internet dependency.
• GreenPath Financial Wellness Partner-provided financial counseling, debt management, housing services, and student loan counseling available free to members through partnership with GreenPath Financial.

Quantifiable outcome

• Share Certificate rates up to 3.45% APY (60-month term)
• +6 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• GreenPath Financial WellnesscoreStrategic or Co-development PartnerFree financial wellness partnership providing one-on-one counseling, debt management plans, housing services (foreclosure prevention, home buyer preparation, reverse mortgage counseling), and student loan counseling. GreenPath is a nonprofit member of the National Foundation for Credit Counseling, accredited by the Council on Accreditation. Services include Financial Learning Lab+ with budgeting and money management resources.
• First Heritage Financial, LLCcoreStrategic or Co-development PartnerFull-service mortgage partnership offering fixed rate loans, adjustable rate loans, construction loans, FHA/VA loans, PHFA loans, HARP loans, and USDA loans. Eagle One FCU NMLS #791845.
• CUNA Mutual Group's MEMBERCONNECTminorGTM or Marketing PartnerJoint marketing partner for insurance and protection products through CUNA Mutual Group's MEMBERCONNECT program. Also includes loan recapture programs.
• CO-OP Shared BranchingcoreTechnology or IntegrationNational shared branching network allowing members to access their Eagle One accounts at thousands of credit unions nationwide. Services include deposits, withdrawals, loan payments, and fund transfers. Uses IDCheck QR code and one-time passcode multi-factor authentication for secure verification.
• Allpoint and CU$ ATM NetworkscoreTechnology or IntegrationSurcharge-free ATM network providing access to 80,000+ ATMs across all 50 states, Puerto Rico, and Guam. Members pay no fees at these terminals.
• Norton LifeLockminorGTM or Marketing PartnerIdentity protection services included with Visa Credit Card, featuring ID Navigator, dark web monitoring, data breach notifications, stolen wallet assist, one-bureau credit monitoring alerts, credit and utility account freeze, and restoration assist.
• Philadelphia Letter Carriers FCUcoreStrategic or Co-development PartnerMerger completed November 3, 2025. Philadelphia Letter Carriers FCU merged into Eagle One FCU, expanding membership base and branch access. Members gained access to Eagle One branches at 8022 Bustleton Ave, Philadelphia, PA and 3301 Philadelphia Pike, Claymont, DE.
• My CU Home ConnectioncoreStrategic or Co-development PartnerRealty services partnership offering home buying and selling assistance. Provides access to real estate agents, market tools, and cash rewards for members. Services available at no cost to members through coordinated team of real estate professionals.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/eagleonefcu

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eagle One Federal Credit Union