Miles Hire
Miles Hire is a family-owned tool and plant hire company serving trade professionals and DIY customers across South Wales and Bristol through 18+ depot branches, a Digital Hire Desk ordering platform, and channel partnerships with builders' merchants.
- Company typePrivate
- Founded2003
- HeadquartersSwansea, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Miles Hire does
Miles Hire Limited is a family-owned tool and plant hire company headquartered in Swansea, South Wales, founded in 2003 by David Sydney Miles and now run by his children Ryan Miles and Darren Miles as Co-Directors with Jo-Ann Miles as Head of Customer Communications. It operates as the largest independent hire company in Wales, running 18+ depot branches across South Wales and Bristol (including Swansea, Cardiff, Bridgend, Newport, Porthcawl, Caerphilly, Penarth, Llanelli, Pontypridd, Port Talbot, Cwmbran, Ammanford, Carmarthen, Merthyr Tydfil, Pontypool, Aberdare, and Chepstow), serving trade professionals and DIY consumers with day-based equipment rental and delivery.
The product portfolio spans Plant Hire (Kubota micro and mini diggers from 0.8 to 3 tons, Belle cement mixers, rollers, dumpers), Tool Hire (power tools, sanders, grinders, accessories), Access Equipment (scissor lifts, boom lifts, cherry pickers), Fencing, and Gardening Equipment, consolidated under the Miles Access sub-brand launched in 2024. Technology infrastructure centers on the proprietary Digital Hire Desk — a web-based booking and click-and-collect platform with allocated collection time slots — paired with a real-time driver mapping system that underpins a 2-hour site delivery guarantee. The company holds HAE Safe-Hire certification and has accumulated multiple industry awards including UK Hire Company of the Year (2017) and SafeHire Plant, Tool and Equipment Hire Company of the Year (2020).
Revenue is generated through usage-based day rental (pricing typically £8-£290 + VAT per day with deposits), consumables sales (PPE, replacement parts, fuel), and recurring Trade Account subscriptions with discounted rates. Go-to-market is hybrid: digital self-service via the Digital Hire Desk, 18+ physical branches, direct site delivery, and channel partnerships including a trade counter inside Robert Price Builders' Merchants (Newport, opened February 2026) and a 20+ year referral network with Exall and Jones builders' merchants, Swan Scaffolding, and Store-It Wales. The customer base is diversified across SMB construction trades, one-man-band contractors, enterprise accounts (e.g., COTS Training, Charles Perrett Property), and DIY consumers.
Miles Hire firmographics
Firmographics- Name
- Miles Hire
- Legal name
- Miles Hire Limited
- Website
- https://mileshire.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Miles Hire is a family-owned tool and plant hire company serving trade professionals and DIY customers across South Wales and Bristol through 18+ depot branches, a Digital Hire Desk ordering platform, and channel partnerships with builders' merchants.
- Ownership category
- akta.pro rank
Miles Hire industry classification
Industry- Product category
- Equipment Rental Services
- NAICS
- Construction, Transportation, Mining, and Forestry Machinery and Equipment Rental and Leasing (53241), Construction, Mining, and Forestry Machinery and Equipment Rental and Leasing (532412)
- SIC
- Services-Miscellaneous Equipment Rental & Leasing (7350), Services-Equipment Rental & Leasing, Nec (7359)
- akta.pro primary industry
- Earthmoving & Excavation Equipment Rental/Leasing (TLABAFAA)
- akta.pro secondary industries
- Site Services & Temporary Infrastructure Rental/Leasing (Portable Toilets, Fencing, Storage Containers) (TLABAFAH), Concrete & Masonry Equipment Rental/Leasing (TLABAFAC), Surface Preparation & Compaction Equipment Rental/Leasing (Compactors, Rollers, Grinders) (TLABAFAJ)
Keywords
Where Miles Hire is headquartered
LocationHeadquarters
- HQ city
- Swansea
- HQ country
- United Kingdom
- HQ region
- Europe
Offices19 records
Markets served
Miles Hire business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Equipment Hire: Core revenue stream from renting tools, plant equipment, and powered access to trade and public customers. Day-based pricing with deposits. Equipment includes diggers, dumpers, cement mixers, scaffolding, access equipment.
- Consumables & Safety Gear Sales: Sale of consumable items including PPE, safety gear, discs, sanding sheets, fuel, vacuum bags, nails for Paslode guns, and replacement parts like cement mixer drums.
- Trade Account Membership: Trade accounts offer discounted rates on all tool hire and plant hire stock, access to online portal, and first-class customer service. Generates recurring trade customer relationships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | NANO Lift - Snorkel S3010P push-around mini scissor lift |
| Unit Pricing | Pay-as-you-go | Belle Electric Concrete Mixer 110V |
| Unit Pricing | Pay-as-you-go | Skyjack 32/26 Scissor Lift - electric |
| Unit Pricing | Pay-as-you-go | HR12L 12.1m Self Propelled All Electric - Niftylift |
| Unit Pricing | Pay-as-you-go | Skyjack 32/19 Scissor Lift - electric |
| Unit Pricing | Pay-as-you-go | PECO Lift - indoor powered access |
| Unit Pricing | Pay-as-you-go | Cement Mixer - Belle Minimix 150 Petrol |
| Unit Pricing | Pay-as-you-go | Makita Paddle Mixer Drill |
| Unit Pricing | Pay-as-you-go | Belle Premier XT Diesel Mixer |
| Unit Pricing | Pay-as-you-go | Extension Lead 110V |
| Subscription | Monthly | Trade Account |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels11 records
Miles Hire product offering
Product offeringCore offering
Miles Hire rents tools, plant equipment, powered access platforms, fencing, and gardening equipment to trade professionals and the general public across South Wales and Bristol. Core offerings are short- and long-term equipment hire (diggers, dumpers, cement mixers, scissor lifts, cherry pickers, scaffolding, PPE/safety gear) delivered or click-and-collected from 18+ branches with a 2-hour site delivery guarantee.
Product overview
Miles Hire is a tool and plant hire company operating a platform of equipment rental services across South Wales. The core offering includes Plant Hire (diggers, dumpers, rollers), Tool Hire (cement mixers, power tools), and Access Equipment (scissor lifts, cherry pickers). The company launched its Miles Access sub-brand in 2024 to consolidate powered access products including Skyjack scissor lifts and Niftylift boom lifts. Additional services include Trade Accounts with discounted rates, Click & Collect ordering, and a 2-hour delivery guarantee. Products range from micro 0.8-ton diggers to 3-ton machines, with accessories like transformers and extension cables, plus consumables including PPE and safety gear.
Differentiator
Problem solved
Functional benefit
Products and services
- Plant Hire Rental of heavy construction equipment — mini diggers, dumpers, rollers, and tracked barrows — for short- or long-term hire, available to both trade professionals and the general public.
- Tool Hire Rental of hand tools, power tools and accessories including cement mixers, grinders, sanders and extension equipment for construction, trade and DIY projects.
- Miles Access (Powered Access Equipment Range) Rental of powered access equipment (scissor lifts, cherry pickers and boom lifts) under the Miles Access sub-brand, including Peco Lift, Skyjack and Niftylift platforms for working at height.
- Fencing Hire Rental of temporary fencing equipment for construction sites, events and security applications.
- Gardening Equipment Hire Rental of equipment for landscaping and garden maintenance projects for trade and domestic customers.
- PPE & Safety Gear Sale of consumable personal protective equipment, safety clothing and consumable accessories (sanding discs, vacuum bags, fuel, Paslode nails) supporting hire customers.
- Trade Account Subscription-style business account offering trade customers discounted hire rates, online portal access, and priority customer support.
- Digital Hire Desk Customer-facing web-based platform enabling browse, select, book and pay for equipment hire, with allocated depot collection time slots, real-time driver mapping and an online portal for order tracking, invoicing and balance management.
Quantifiable outcome
- 2-hour delivery guarantee to site
- +2 more outcomes
Companies that use Miles Hire
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
Miles Hire technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Miles Hire partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Robert Price Builders' MerchantscoreMajor strategic partnership placing Miles Hire trade counters inside Robert Price branches. First counter opened at Newport Corporation Road branch on 2nd February 2026. Goal is to create one-stop destination for construction industry. Plans for Cardiff Rumney branch and further roll-outs across South Wales.
- Exall and Jones (Builders' Merchants)core20+ year partnership established by founders John Exall and David Miles. Exall and Jones refers customers needing plant hire to Miles Hire while Miles Hire refers customers needing building materials. Includes marketing materials at each site, exclusive promotional offers, regular open-days, and referral tracking system.
- Swan ScaffoldingcoreSecond-generation family business with nearly 50 years experience in residential and commercial scaffolding. Joined Exall and Jones referral network to offer complete construction sector service. Reciprocal referral arrangement benefits all parties.
- Store-It WalesminorIndependent storage specialists offering secure on and off-site storage solutions for construction sector. Latest business to join the four-way partnership network. Supports tradesmen with storage needs alongside tool hire and scaffolding services.
- KUBOTAcoreLeading equipment manufacturer supplying diggers, dumpers, and other machinery to Miles Hire. Stock includes Kubota mini diggers ranging from micro up to 3 ton. Partnership with Kubota enhances Miles Hire's reputation as a quality equipment provider.
- Builders Breakfast ExhibitionminorEvent founded by Miles Hire Directors to connect local tradespeople with major construction projects. First event in February 2016 attracted 111 attendees and presentations on £500m Swansea City Centre redevelopment. Continued events in 2017-2018 with landmark projects like Tidal Lagoon.
- Surfability CICminorCommunity Interest Company providing surfing lessons for people with disabilities and learning difficulties. Miles Hire provided equipment for DIY SOS project to improve Surfability facilities in Swansea. Demonstrates community support commitment.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Miles Hire competitors and assessment
Company assessmentBroad incumbents
- Vp plc (Brandon Hire Station): FTSE-listed equipment rental specialist owning Brandon Hire Station in the UK tool and plant hire market. Comparable hire product portfolio with national coverage; serves as a benchmark for institutional-grade plant hire operators.
- Hewden Stuart (Hewden): UK plant hire company with broad coverage of construction equipment including excavators, dumpers, and powered access. Directly comparable on plant hire product mix; national incumbent competing with Miles Hire for construction trade customers in overlapping geographies.
- Travis Perkins Tool Hire: Tool hire arm of the UK's largest builders' merchant group, operating hire counters inside Travis Perkins merchant branches. Direct strategic parallel to Miles Hire's Robert Price partnership model, demonstrating how merchant-embedded hire counters can scale - but Travis Perkins operates nationally.
- GAP Group: UK-wide plant, tool, and powered access hire specialist serving construction and infrastructure customers. Closest direct competitor profile to Miles Hire - regional multi-branch hire operator - but at significantly larger national scale.
- Speedy Hire: UK-listed national tool and plant hire company operating across the UK with extensive fleet and branch network. Direct competitor in plant and tool hire with overlap on diggers, mixers, and powered access, though Speedy operates at significantly larger national scale than Miles Hire's regional footprint.
- Sunbelt Rentals UK: UK arm of the largest equipment rental company in North America, offering plant, tool, and access equipment hire nationwide. Comparable on core plant and tool hire offerings; significant incumbent competitor with substantially larger fleet.
- Boels Rental UK: European-headquartered equipment rental company with growing UK presence in tool and plant hire. Comparable plant, tool, and powered access offerings; larger international player expanding into the UK regional hire market.
- HSS Hire: One of the UK's largest tool and equipment hire companies with national branch coverage. Directly comparable product mix (plant, tool, powered access hire) to Miles Hire but operates as a large incumbent with broader geographic footprint and corporate customer base.
Direct peers
- Lift Gear (formerly UK Platforms): UK specialist in powered access equipment hire including scissor lifts, boom lifts, and cherry pickers - directly comparable to Miles Hire's Miles Access sub-brand range. Smaller specialist competitor focused specifically on the powered access category Miles Hire is expanding into.
Others
- Robert Price Builders' Merchants: Major South Wales and Bristol builders' merchant group that is Miles Hire's strategic channel partner - opened a Miles Hire trade counter inside its Newport branch in February 2026. Adjacent (not competing) partner illustrating the merchant-embedded hire counter model that drives Miles Hire's growth strategy.
Market position
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Miles Hire social profiles
Digital presenceMiles Hire compliance and trust
Trust signalCompliance1 record
Miles Hire financial estimates
Financial estimateRevenue estimate
Valuation estimate
Miles Hire leadership team
Management profileNumber of profiles
Profiles3 records
Miles Hire funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Miles Hire M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Miles Hire
What does Miles Hire do?
Miles Hire rents tools, plant equipment, powered access platforms, fencing, and gardening equipment to trade professionals and the general public across South Wales and Bristol. Core offerings are short- and long-term equipment hire (diggers, dumpers, cement mixers, scissor lifts, cherry pickers, scaffolding, PPE/safety gear) delivered or click-and-collected from 18+ branches with a 2-hour site delivery guarantee.
Is Miles Hire a public or private company?
Miles Hire is a private company. It is classified as family owned and is currently operating.
When was Miles Hire founded?
Miles Hire was founded in 2003. It employs 11 to 50 people.
Where is Miles Hire based?
Miles Hire is headquartered in Swansea, United Kingdom, in the Europe region.
How does Miles Hire make money?
Three revenue lines are on record. Equipment Hire is the primary driver. The others are consumables & Safety Gear Sales and trade Account Membership.
Who are Miles Hire's main competitors?
Broad incumbents on record are Vp plc (Brandon Hire Station), Hewden Stuart (Hewden), Travis Perkins Tool Hire, GAP Group, Speedy Hire, Sunbelt Rentals UK, Boels Rental UK and HSS Hire. Lift Gear (formerly UK Platforms) is listed as a direct peer. Robert Price Builders' Merchants is listed as an others.
Does Miles Hire have an API?
No public API is recorded for Miles Hire.
What industry is Miles Hire in?
Miles Hire's product category is Equipment Rental Services. Its primary akta.pro industry code is TLABAFAA, Earthmoving & Excavation Equipment Rental/Leasing, with a secondary code of TLABAFAH, Site Services & Temporary Infrastructure Rental/Leasing (Portable Toilets, Fencing, Storage Containers). Its NAICS code is 53241 and its SIC code is 7350.