netpoint

What netpoint does

Netpoint GmbH is a privately-held German IT services provider founded in 1993 and headquartered in Mönchengladbach, Germany, with a US subsidiary (Netpoint IT Services Inc.) operating from Mobile, Alabama. The company is owned and controlled by its managing directors Jürgen Peeters, Werner Zumbrägel, and Thomas Neumann, with André Schlickmann serving as COO; no outside investors are disclosed. Netpoint employs 51-100 staff and operates two subsidiaries: Netpoint International GmbH for marketing and sales, and Netpoint IT Services Inc. for North American operations.

The company's offering is organized into managed services (infrastructure management, cloud management, collaboration management, workplace management) and project services (IT strategy and advisory, time & material ressourcing, migration services including cloud, IT carve-out, and SAP carve-outs). Underlying technology rests on a multi-vendor stack with certified expertise in ServiceNow (multi-tenant to single-instance migrations, CMDB cleanup), Juniper AI-driven SD-WAN (Session Smart routing), Microsoft Intune and the broader Microsoft endpoint/cloud suite (Azure, Defender, M365, AVD), and Zero Trust networking using zScaler and Cloudflare One. Specialized service lines include server and cloud security (patch management, SIEM, CSPM) and an AI-supported WLAN solution tailored to industrial environments.

Netpoint generates revenue through recurring managed service contracts (multi-year terms) and project-based engagements priced via customized quotes, sold direct to enterprise customers. The go-to-market is enterprise field sales with dedicated account managers and global account coverage, targeting both German Mittelstand and globally operating corporations across EMEA and North America. Documented customer outcomes include a 4-month ServiceNow migration, a 7-month IT carve-out and cloud migration, a 30% efficiency improvement in network lines, and approximately 20% cost reduction in annual connectivity spend following SD-WAN deployments.

Name

netpoint

Legal name

Netpoint GmbH

Website

https://netpoint.de

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

51–100 employees

Short description

Netpoint GmbH is a privately-held German IT services provider founded in 1993, delivering managed services (infrastructure, cloud, collaboration, workplace) and project services (IT strategy, migration, T&M) to German Mittelstand and global corporations across Germany and the United States.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAEAJAC

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

SECONDARYBPAEAIAG

Endpoint Security for End Users (EDR/XDR, Patch/Vuln, Zero Trust Endpoint)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

SECONDARYHDABAFAF

Intent-Based Networking & Automation (NetOps)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Networking for Data Centers (Switching, Routing, SDN)

Keywords

• Managed IT services
• Cloud migration
• IT infrastructure management
• SD-WAN networking
• Endpoint management

Headquarters

HQ city

Mönchengladbach

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Recurring revenue through ongoing management and monitoring of customer IT infrastructure including infrastructure management, cloud management, collaboration management, and workplace management services.
2. Project Services: One-time and project-based revenue from IT strategy advisory, migration services, and time/material ressourcing for temporary IT specialist, hardware and software provision.
3. Time & Material Ressourcing: Flexible provision of IT specialists, hardware and software on a temporary basis, billed based on time and materials consumed.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Netpoint provides managed IT services (infrastructure management, cloud management, collaboration management, and workplace management) and project-based services (IT strategy advisory, migration services, and time-and-material resourcing of IT specialists, hardware, and software). It serves mid-sized companies and globally operating corporations with services delivered primarily on multi-year contracts, including specialized implementations of ServiceNow, Juniper SD-WAN, Microsoft Intune, and Zero Trust security architectures.

Product overview

Netpoint offers a portfolio of managed IT services organized into managed services (Infrastructure Management, Cloud Management, Collaboration Management, Workplace Management) and project services (IT Strategy & Advisory, Time & Material Ressourcing, Migration Services). The company also provides specialized security services including Server and Cloud Security, Zero Trust Networking, and SD-WAN Solutions. This is a service-provider model, not a single unified software product.

Differentiator

Problem solved

Functional benefit

Products and services

• Infrastructure Management

Quantifiable outcome

• 20% reduction in annual connectivity costs
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core.

• ServiceNowcoreTechnology or IntegrationServiceNow is a key technology platform for Netpoint's ITSM services. Netpoint has demonstrated expertise in ServiceNow implementations including multi-tenant to single-instance migrations, CMDB cleanup, and role model harmonization.
• Juniper NetworkscoreTechnology or IntegrationJuniper Session Smart SD-WAN technology is a core component of Netpoint's network optimization offerings. Netpoint implements Juniper AI-driven SD-WAN solutions with zero-touch provisioning for global enterprise networks.
• MicrosoftcoreTechnology or IntegrationMicrosoft technologies including Azure, Microsoft Intune, Microsoft Defender, M365 Apps, and Azure Virtual Desktop form the core of Netpoint's endpoint management and cloud services offerings.
• AWScoreTechnology or IntegrationAmazon Web Services is referenced as a cloud platform for which Netpoint provides security services including shared responsibility model implementation, access controls, and monitoring.
• AzurecoreTechnology or IntegrationMicrosoft Azure is mentioned as a cloud platform for which Netpoint provides security services including cloud security posture management and infrastructure protection.
• Google CloudcoreTechnology or IntegrationGoogle Cloud is referenced as a cloud platform for which Netpoint provides security services including data protection, access management, and monitoring.
• zScalercoreTechnology or IntegrationzScaler is a key technology partner for Netpoint's Zero Trust networking implementations, providing cloud-based security network services including identity verification and application-specific access.
• CloudflarecoreTechnology or IntegrationCloudflare One is a technology partner for Zero Trust networking implementations, providing identity verification, device verification, and secure network access solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Computacenter: UK-headquartered but with significant DACH operations, Computacenter delivers enterprise IT infrastructure, workplace, networking (incl. SD-WAN), and managed services to large corporates—overlapping directly with Netpoint's mid-market and enterprise service lines.
• SVA System Vertrieb Alexander GmbH: Mid-sized German IT system house offering data center, cloud, workplace, and security services to enterprise customers, with similar vendor ecosystem (Microsoft, Cisco, ServiceNow)—a direct competitor in the DACH ITSM and managed-services space.
• CANCOM SE: German hybrid IT and managed services provider focused on mid-market and enterprise customers, with strong Microsoft, cloud, and workplace management offerings—closely aligned with Netpoint's service catalog and Mittelstand focus.
• Avanade: Joint venture between Accenture and Microsoft focused on Microsoft ecosystem services (Azure, M365, Dynamics, Endpoint Manager), including managed services and security—closely comparable to Netpoint's Microsoft-centric service and endpoint management offerings.
• Allgeier SE: German IT services group with a portfolio spanning enterprise IT, SAP, and software solutions, serving mid-sized and large enterprise customers—comparable to Netpoint in its mix of managed services, project services, and vendor partnerships.
• Bechtle AG: One of the largest German IT system houses and managed services providers, headquartered in Neckarsulm, serving Mittelstand and enterprise customers with infrastructure, cloud, workplace, and ITSM offerings—directly comparable to Netpoint's core managed-services and project-services portfolio.

Emerging players

• glueckkanja-gab AG: Germany-based IT services specialist focused on Microsoft Endpoint Manager/Intune, Azure, and security—directly comparable to Netpoint's Microsoft Intune endpoint management and security service offerings, and a likely direct competitor in DACH.

Broad incumbents

• Accenture Security / Accenture Cloud: Global professional services giant with large-scale cloud, infrastructure, and security managed services practices—competes for enterprise IT transformation and managed services budgets that Netpoint also targets.
• Capgemini Invent / Capgemini Engineering: Global IT services and consulting firm with strong DACH presence, delivering cloud, networking, and ITSM transformation programs to large enterprises—competes for the same multi-site, multi-vendor transformation deals Netpoint targets.
• T-Systems (Deutsche Telekom): Subsidiary of Deutsche Telekom offering large-scale managed infrastructure, cloud, and network services to enterprise and public-sector customers in DACH and globally—a much larger incumbent that overlaps with Netpoint's managed services and SD-WAN lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NetpointGmbh/?locale=de_DE
• LinkedInlinkedin.com/company/netpoint-gmbh
• Instagraminstagram.com/netpoint.de

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about netpoint