Williston Fire Department

What Williston Fire Department does

Williston Fire Department is a municipal government entity operated by the Town of Williston, Vermont, providing integrated fire suppression, emergency medical services, and community safety programs since its founding in 1949. The department operates from a single headquarters at 645 Talcott Road with 28 personnel on roster (career and call staff combined), serving a residential population of nearly 10,000 and daytime population of 20,000 across 30+ square miles, and responding to over 1,800 emergency calls annually with steady year-over-year growth.

Core operations include fire suppression response with multiple apparatus types (engines, ladder truck, ambulances, utility vehicles), ambulance transport services currently at AEMT level with active transition to paramedic-level care, and advanced EMS equipment including ZOLL X-series cardiac monitors and Knox MedVault 2 secured medication storage. The department operates a District 3 paramedic intercept program serving neighboring communities along Interstate 89 and provides regional mutual aid with Richmond Rescue. Community-facing programs include Vial of Life, sharps/medication disposal (with 24/7 kiosk), Knox Box key safe program, fire prevention education, burn permits, and reflective address sign sales.

The business model is fundamentally tax-funded, with a disclosed $2.0 million operational budget supporting the paramedicine program and department operations. Supplemental transactional revenue streams include variable ambulance transport fees (billed via ECP Services), $25 reflective 911 address signs, $20 gas and sprinkler signs, fire alarm and incident report fees, and EMT event coverage charges. Distribution occurs through 911 emergency response, in-person sales at fire station, and online self-serve channels (online payment portal, online burn permit system). The department partners with UVMMC Pharmacy for medication dispensing, Knox Company for key safe systems, American Red Cross for smoke detector distribution, and ECP Services for ambulance billing.

Name

Williston Fire Department

Legal name

Williston Fire Department

Website

https://willistonfire.com

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

11–50 employees

Short description

The Williston Fire Department is a municipal emergency services entity operating in Williston, Vermont since 1949, providing fire suppression, EMS/ambulance transport, and community safety programs to a residential population of nearly 10,000 and daytime population of 20,000, supported by a $2.0 million budget and 28 personnel.

Ownership category

akta.pro rank

Product category

Public Safety / Fire and EMS Services

NAICS

Fire Protection (92216), Ambulance Services (62191), Emergency and Other Relief Services (624230)

SIC

Services-Health Services (8000)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industries

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Fire suppression services
• Emergency medical services
• Ambulance transport
• Fire prevention education
• Public safety response

Headquarters

HQ city

Williston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Ambulance Transport Fees: Charges for emergency medical transport services, varying based on level of care provided and patient health insurance coverage
2. Fire Alarm and Incident Report Fees: Fees for fire alarm system services and incident report documentation requests
3. Reflective 911 Address Signs: Sale of green and silver reflective address signs for $25 each to clearly mark homes and businesses for emergency responders
4. Gas and Sprinkler Signs: Sale of reflective G (gas) and S (sprinkler) signs for $20 each to indicate utility services at buildings
5. Donations: Community donations to support department operations and equipment purchases, including anonymous donations for paramedicine program
6. EMT Event Coverage Fees: Fees for providing EMT coverage at special events

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

The Williston Fire Department delivers fire suppression, emergency medical services (EMS), and ambulance transport to the residents and visitors of Williston, Vermont. It supplements emergency response with fire prevention and life-safety education, fire alarm monitoring services, and community safety programs. Operations are conducted from a single station at 645 Talcott Road using a roster of 28 personnel under an approximately $2.0 million budget.

Product overview

Williston Fire Department provides integrated emergency services combining fire suppression, emergency medical transport, and community safety programs. The core service portfolio includes ambulance transport services (currently at AEMT level, transitioning to paramedic), firefighting response with multiple apparatus types, and regulatory services including burn permits and plan reviews. Community-focused offerings include fire prevention education, Vial of Life medical information program, sharps/medication disposal, and reflective address signs. The department operates a Knox Box key safe program for emergency building access and participates in District 3 intercept programs. Administrative services include online payment processing for fees and donations. The department is currently expanding from AEMT to full paramedic-level emergency medical services.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Smoke alarms can cut risk of death from home fires in half
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• ECP ServicescoreImplementation/ SI/ Consulting PartnerECP Services provides expert ambulance billing for Williston Fire Department, handling payment processing and customer service for transport fees. Located at PO Box 279, Lake Mills, WI 53551 with toll-free number (866) 777-6008.
• UVMMC (University of Vermont Medical Center) PharmacycoreTechnology or IntegrationDepartment obtains paramedic medications through UVMMC Pharmacy's Pyxis medication dispensing system. Pharmacy account established for ordering and resupply of controlled substances.
• Knox CompanycoreTechnology or IntegrationKnox Box key safe system provides rapid entry to properties during emergencies. Master key held exclusively by fire department. Commercial and residential key safe boxes available for purchase directly from Knox Company website.
• American Red CrosssupportingStrategic or Co-development PartnerPartnership to provide free smoke and carbon monoxide detectors to community members. Contact: 800-464-6692. Red Cross assists in making community safer through fire safety.
• Vermont Department of Health, Division of Alcohol and Drug AbusesupportingStrategic or Co-development PartnerCollaboration to secure grant funding from Chittenden County Regional Planning Commission for Sharps Kiosk purchase and safe disposal program.
• Richmond RescuesupportingStrategic or Co-development PartnerMutual aid partner for ambulance transport from remote areas including Bolton Valley Ski Area and Town of Huntington. Committed to working together on QA/QI program for paramedic service quality improvement.
• District 3 Paramedic CommitteesupportingStrategic or Co-development PartnerVermont EMS District 3 sets protocols, credentialing guidelines, and training requirements. Department participates in District 3 intercept program and paramedic credentialing process.
• AP Triton, LLCsupportingImplementation/ SI/ Consulting PartnerRetained by Town of Williston to conduct comprehensive staffing analysis with emphasis on current and future staffing needs. Study involved risk assessment, critical task analysis, and operational recommendations.
• Shelburne DispatchsupportingImplementation/ SI/ Consulting PartnerDispatch center that must be notified before fire alarm or sprinkler system work begins. Partner in emergency response coordination.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Shelburne Fire Department: Adjacent Chittenden County combination fire department using the same Shelburne Dispatch center as Williston. Comparable suburban service area, equipment profile, and Vermont regulatory environment.
• Essex Junction Fire Department: Vermont combination fire and EMS department serving a town with residential population under 10,000 but significant commercial daytime activity, mirroring Williston's demographic structure and EMS demand profile.
• Richmond Rescue: Neighboring Vermont EMS agency that is a named mutual aid and QA/QI partner of Williston, providing ambulance transport assistance from remote areas. Direct peer in clinical protocols, billing model, and Vermont District 3 oversight.
• South Burlington Fire Department: Adjacent Chittenden County combination fire and EMS department with a similar daytime-population-driven call profile and commercial/industrial plan review workload. Operates in the same EMS District 3 regulatory framework.
• Hinesburg Fire Department: Vermont combination fire and EMS department serving a primarily rural service area with residential population under 5,000. Comparable career/call staff model and reliance on mutual aid intercepts.
• Colchester Fire Department: Neighboring Vermont combination career/volunteer fire and EMS department serving a similar suburban-rural interface community. Directly comparable in service mix (fire suppression, ambulance transport, community programs) and Vermont EMS District 3 governance structure.
• St. Albans Fire Department: Vermont municipal fire department operating in a different EMS district but with directly comparable combination staffing, ambulance transport billing, and community safety program portfolio.

Broad incumbents

• American Medical Response (AMR): Large national private ambulance and EMS services provider. Comparable in ambulance transport and EMS billing operations, but operates as a private commercial entity rather than a municipal department and serves multiple jurisdictions.
• Vermont Department of Public Safety - Division of Fire Safety: State-level regulatory and oversight body for fire code enforcement, plan review, and fire investigation across Vermont. Compares to Williston as the broader regulatory incumbent referenced in their own fire code compliance work.
• Burlington Fire Department: Larger urban Vermont fire and EMS department in the same county, providing advanced life support and specialized response capabilities. Comparable service lines but materially larger scale and budget than Williston.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WillistonFDPIO
• LinkedInlinkedin.com/company/williston-fire-dept

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Williston Fire Department