Riverside

What Riverside does

The Village of Riverside is an incorporated municipal government in Cook County, Illinois, serving approximately 8,000–9,000 residents and a base of local businesses. Established in 1869 as one of the first planned communities in the United States and incorporated in 1875, Riverside was designed by Frederick Law Olmsted (Father of Landscape Architecture) and features curvilinear streets, pastoral parkways, and architecture by Frank Lloyd Wright and William Le Baron Jenney; the Village holds National Historic Landmark designation. In 2025 it marked its Sesquicentennial.

The Village delivers a standard portfolio of municipal services: water and sewer utilities (monitored through AquaHawk), building permits and inspections (via BS&A Online), police and fire protection, parks and recreation programs (registered through Vermont Systems), public works maintenance, zoning and code enforcement, and community development. Service delivery is hybrid — walk-in at Village Hall and three satellite offices, plus online portals for payments (Magic Collectors Solutions), permits, registrations, GIS mapping, and utility monitoring. Emergency communications run through Everbridge, and government programming broadcasts on Riverside TV via Xfinity Channel 6, AT&T U-Verse Channel 99, and YouTube.

Revenue is generated through a diversified mix of funding streams: a 2023 property tax levy of $8,090,616 (up 6.07% year-over-year), water and sewer utility billing, building permit fees, $100 annual business licenses, vehicle sticker registrations, parks & recreation program fees, and capital funding via municipal General Obligation Bonds. The Village operates with a cross-departmental staff and elected leadership (Village President and Board of Trustees) and is expanding through an Economic Development Commission, a Cross-Community Climate Collaboration (C4), and planned capital investments including sewer separation, water main replacement, and a potential new Public Safety Facility.

Name

Riverside

Legal name

Village of Riverside

Website

https://riverside.il.us

Company type

Public

Founded year

1869

Operating status

Operating

Headcount range

1–10 employees

Short description

The Village of Riverside is a Cook County, Illinois municipal government serving ~8,000–9,000 residents with utility, public safety, permitting, parks, and community development services. Founded 1869 as an Olmsted-planned community and incorporated 1875, it is a designated National Historic Landmark.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Administration of Environmental Quality Programs (9241), Museums, Historical Sites, and Similar Institutions (712)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE)

Keywords

• Municipal government services
• Village administration
• Public safety services
• Water and sewer utilities
• Parks and recreation

Headquarters

HQ city

Riverside

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Property Taxes: Primary revenue source for municipal operations. 2023 tax levy was $8,090,616 representing 6.07% increase from previous year. Corporate and special purpose taxes of $7,331,771 plus debt service and public building commission leases of $758,846.
2. Utility Billing (Water & Sewer): Charges for water service and sewer utilities to residential and commercial properties
3. Building Permits & Fees: Fees for construction permits, contractor registration, building inspections, and certificate of occupancy
4. Business Licenses: $100 annual business license fee for all businesses operating in the Village
5. Vehicle Stickers: Annual vehicle registration fees for vehicles registered or housed in the Village
6. Parks & Recreation Fees: Program registration fees, facility rentals, summer camp fees, and park usage permits

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels12 records

Core offering

The Village of Riverside provides essential municipal services to approximately 8,000 to 9,000 residents and local businesses in Cook County, Illinois. Core services include water and sewer utilities, police and fire protection, parks and recreation programs, building permits and inspections, business licensing, code enforcement, and historic preservation. The Village operates an integrated digital services portal that combines BS&A Online permitting, Vermont Systems recreation registration, AquaHawk water monitoring, Everbridge emergency notifications, and Magic Collectors Solutions payment processing.

Product overview

Riverside is the Village of Riverside, Illinois, a municipal government website providing digital services to residents. The offering consists of a unified online services portal that integrates multiple third-party platforms to deliver government services including permit management (via BS&A Online), Parks & Recreation program registration (via Vermont Systems), emergency notifications (via Everbridge), cable television programming (via Xfinity and AT&T U-Verse), water utility monitoring (via AquaHawk), and payment processing (via Magic Collectors Solutions). The core product is an integrated digital government services platform connecting residents to municipal functions across community development, public safety, utilities, parks, and historic preservation.

Differentiator

Problem solved

Functional benefit

Products and services

• Parks and Recreation Programs Recreation programs, summer camps, before/after school care, farmers markets, and facility rentals for Village residents, managed through the Vermont Systems registration platform.

Quantifiable outcome

• 2023 Total Property Tax Levy: $8,090,616
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Riverside Chamber of CommercecoreGTM or Marketing PartnerCollaborative relationship with official Chamber of Commerce website at riversidechamber.us for business networking, promotion, and economic development advocacy
• Chicago Metropolitan Agency for Planning (CMAP)coreStrategic or Co-development PartnerRegional planning partnership for corridor planning projects including North Riverside Corridor Plan for 26th Street and Desplaines Avenue development
• West Central Consolidated CommunicationscoreStrategic or Co-development PartnerConsolidated dispatch center providing 911 and Text-to-911 emergency communications services for Riverside and neighboring communities
• Flood Brothers DisposalminorOthersContracted waste collection services provider. Village selected to continue with Flood Brothers as waste hauler with collection services including refuse, recycling, yard waste, and food compost
• MC Squared Energy Services (mc²)minorOthersChicago-based power supplier selected for 12-month green energy aggregation term extending from October 2025 to October 2026
• Riverside Bank (Wintrust Bank)minorOthersLocal banking institution recommended as resource for business owners starting ventures in the Village
• Riverside School District 96minorOthersK-8 public school district serving Village residents, partner for community events and historical celebrations
• Riverside-Brookfield High School District 208minorOthersHigh school district serving Village residents, partner for community events and historical celebrations
• DarkSky InternationalminorStrategic or Co-development PartnerInternational organization providing expert analysis on nighttime light emissions. Ken Walczak provided Riverside Nighttime Light Environment Report as part of C4 Climate initiative and Dark Sky Week observance
• BS&A OnlinecoreTechnology or IntegrationSoftware platform providing online permit applications, contractor registration, and inspection scheduling services for Village operations
• EverbridgecoreTechnology or IntegrationEmergency notification platform providing text and email alerts to residents for emergency communications
• Riverside Public LibraryminorOthersPartner for community events, climate action planning (C4), nature programs, and historical celebrations including Sesquicentennial activities
• Higgins Glass StudiosminorOthersLocal artisan business at 33 E. Quincy Street creating commemorative pieces for Sesquicentennial celebration including Riverside 150 plates
• Cross-Community Climate Collaboration (C4)coreStrategic or Co-development PartnerInter-municipal climate action initiative with comprehensive framework addressing sustainability, equity, and resilience. Includes sub-groups: C4 Living Infrastructure, C4 Resource Regeneration, C4 Place, and C4 Energy teams
• Christopher B. Burke EngineeringminorOthersEngineering firm partner for infrastructure projects. Sponsor of July 4th festivities and community events
• Lyons TownshipminorOthersNeighboring township providing free Repair Cafe events third Saturday of each month at 6404 Joliet Rd in Countryside for residents

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Village of North Riverside, IL: Immediately adjoining Cook County village; partner with Riverside on the CMAP North Riverside Corridor Plan for 26th Street and Desplaines Avenue. Provides direct comparability for shared corridor planning and small-municipality economic development.
• Village of Glen Ellyn, IL: DuPage County village with a downtown historic district, Lake Ellyn park assets, and an active Sustainability Commission. Comparable scale and similar balance of historic preservation, parks, and water/sewer utilities.
• Village of Hinsdale, IL: High-income Illinois village with its own water utility, historic residential character, and similar tax-levy scale. Shares Riverside's combination of affluent demographic, historic preservation regime, and commuter-rail-oriented development.
• Village of La Grange, IL: Adjacent Cook County village of comparable size with Metra-served commercial corridors, water/sewer utilities, and active downtown redevelopment. Strong peer on economic development and stormwater/water infrastructure programs.
• Village of Western Springs, IL: Neighboring affluent Cook County village with similar small-town character, Metra access, and comparable public safety and public works operations. Useful comparator on bonded infrastructure spending and service delivery model.
• Village of Brookfield, IL: Adjacent Cook County village sharing the Riverside-Brookfield High School District and similar municipal service set, including local public works and parks programming. Useful peer for community-driven capital project comparisons.
• Village of Oak Brook, IL: Affluent Illinois village in DuPage/Cook County with similar small population, upscale demographic profile, and full municipal service delivery (own utilities, public works, police, fire, parks). Comparable revenue scale and bond-issuance patterns.

Others

• CivicPlus: Vendor of the civic engagement platform powering Riverside's official website and online services portal. Adjacent ecosystem participant (not a direct competitor) that defines the digital service delivery baseline for the Village.

Regional players

• City of Berwyn, IL: Nearby Cook County municipality in Western Suburbs of comparable population size but more urban/industrial mix. Useful peer for benchmarking urban services and infrastructure replacement costs.
• Lyons Township, IL: Neighboring township-level government that partners with Riverside on community services such as the Repair Cafe. Useful peer for township-versus-village service delivery comparisons rather than direct competition.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/riversidegov
• YouTubeyoutube.com/user/rtvnet6
• Facebookfacebook.com/villageofriverside
• LinkedInlinkedin.com/company/village-of-riverside
• Instagraminstagram.com/villageofriverside/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riverside