B&B Service

What B&B Service does

B&B Service Società Cooperativa is an Italian cooperative founded in 1993 in the province of Lucca that delivers soft facility management services to public entities and private companies. Its core service portfolio spans cleaning (civil, industrial, and hospital), school auxiliary services, collective catering, school transport with escort assistance, meal transport, porterage and handling, bike sharing management, unarmed reception and surveillance, and museum reception. The company serves approximately 1,800 employees and worker-members and operates across 16 Italian regions and 50 provinces, with reported annual turnover of €50.8 million and net equity of €13.8 million. Named clients include Trenitalia, RAI, Ministero della Difesa, Agenzia delle Entrate, Comune di Milano, Comune di Genova, Ca' Foscari University, Milano Ristorazione, BikeMi, A22, EUI, and Expo Milano 2015.

The company's underlying technology stack is built around process digitalization rather than artificial intelligence, comprising custom digitalization of project design, execution, and control processes, real-time digital presence monitoring on school buses with registration of boarding and alighting times, and a contract management and ticketing platform facilitating communication between administration and company. The Metafacility Service Platform (smart.bebservice.it) serves as a customer portal for service management. In 2021, B&B Service expanded into MDS (Metafacility Data Systems), broadening its technological footprint into design, construction, and management of electrical installations, photovoltaic and cogeneration plants, heating and air conditioning systems, and energy efficiency solutions.

B&B Service generates revenue through recurring managed-service contracts with public administration and private enterprise clients. The go-to-market is sales-led and enterprise-field-sales oriented, targeting municipalities, schools, government agencies, and large private companies through contractual agreements and competitive public tenders. The company holds 13 certifications spanning ISO 9001, 14001, 45001, 50001, 39001, 37001, SA8000, ISO 30415, UNI PdR 125, EMAS, EU Ecolabel, UNI EN 13549, and UNI EN 16636, and achieved EcoVadis Platinum status in 2023 (top 1% globally). School transport accounts for €6.5 million of revenue, and the company reports zero contract resolutions with public entities across its operating history. The cooperative ownership model implies democratic member governance rather than external investor control.

Name

B&B Service

Legal name

B&B Service Società Cooperativa

Website

https://bebservice.it

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

B&B Service Società Cooperativa is an Italian cooperative founded in 1993 providing soft facility management services including cleaning, school transport, catering, porterage, and bike sharing management to public entities and private companies across 16 Italian regions, with €50.8 million annual revenue.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Facilities Support Services (56121), Facilities Support Services (561210), School and Employee Bus Transportation (48541)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)

akta.pro secondary industries

Soft FM (Cleaning/Janitorial/Sanitation) (IMAIAAAB), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Industrial cleaning services
• School transport services
• Collective catering
• Facility management
• Bike sharing operations

Headquarters

HQ city

Lucca

HQ country

Italy

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Facility Management Services: Recurring service contracts for cleaning (civil, industrial, hospital), school auxiliary services, collective catering, school transport with escort assistance, meal transport, porterage and handling, bike sharing management, reception and unarmed surveillance, museum reception. Revenue generated through long-term contracts with public entities and private companies.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

B&B Service provides integrated soft facility management services across Italy, including civil, industrial and hospital cleaning, school transport with escort assistance, collective catering, meal transport, porterage and moving, bike sharing management, unarmed reception and surveillance, museum reception, and ancillary school services. Services are delivered to municipalities, public agencies, and private companies under contractual agreements, supported by digitalized monitoring and a proprietary Metafacility Service Platform.

Product overview

B&B Service offers a unified soft facility management platform providing integrated services to public and private clients. The core offering comprises cleaning services (civil, industrial, hospital), school auxiliary services, collective catering, school transport with qualified drivers and assistants, meal transport, porterage, bike sharing management, reception and surveillance, and museum reception. Services are delivered through coordinated management with digitalization of processes, and the company operates an internal Metafacility Service Platform (smart.bebservice.it) for client service management.

Differentiator

Problem solved

Functional benefit

Products and services

• Soft Facility Management Services Integrated soft facility management offering covering civil, industrial and hospital cleaning, school auxiliary services, collective catering, school transport with qualified drivers and assistants, meal transport, porterage and moving, bike sharing management, unarmed reception and surveillance, and museum reception — delivered to Italian municipalities, public agencies, and private enterprises under multi-year contracts.
• Civil, Industrial and Hospital Cleaning Professional cleaning services for civil, industrial, and hospital environments, executed under UNI EN 13549 certified quality measurement systems to ensure cleaning and sanitization effectiveness in sensitive environments.
• School Transport with Escort Assistance School transport service provided to Italian municipalities with qualified drivers and on-board escort assistance, digitally monitored via a proprietary real-time student presence system that logs boarding and alighting times, backed by ISO 39001 road safety management certification.
• Collective Catering and Meal Transport Collective catering services for schools, public entities, and private clients, complemented by dedicated meal transport operations to support feeding programs across facilities.
• Porterage and Moving Porterage, handling, and moving services for public entities and private enterprises requiring physical logistics support within and between facilities.
• Bike Sharing Management Operational management of municipal bike sharing systems (e.g., BikeMi), including redistribution, maintenance, and on-street operations on behalf of public administrations.
• Unarmed Reception and Surveillance Unarmed reception and on-site surveillance services for corporate, institutional, and public premises, performed by trained personnel.
• Museum Reception Specialized reception and front-of-house services for museums and cultural institutions, supporting visitor experience and operational requirements.
• School Auxiliary Services Auxiliary services supporting school operations, including pre- and post-school care, supervision, and ancillary support functions delivered in collaboration with Italian municipalities.
• Metafacility Service Platform Customer-facing service management portal (smart.bebservice.it) that gives clients digital access to contract performance, ticketing, and reporting for the facility management services delivered by B&B Service.

Quantifiable outcome

• Zero contract resolutions with public entities
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• MDS (Metafacility Data Systems)coreStrategic or Co-development PartnerMDS is an affiliated company offering design, construction and management of technological systems including electrical installations (industrial and civil), photovoltaic and cogeneration plants, heating and air conditioning systems, and energy efficiency solutions. B&B Service expanded into MDS as part of operational expansion strategy.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Rekeep (formerly Manutencoop Facility Management): One of Italy's largest integrated facility management providers, delivering cleaning, maintenance, energy and soft services to public and private clients. Directly comparable in scale, service portfolio and Italian public-sector focus.
• Markas: Italian facility services group headquartered in Bolzano providing cleaning, catering, school transport and integrated soft FM to public and private clients. Closely comparable business model, customer mix and geographic footprint to B&B Service.
• Gruppo Pulitori Italiani (GPI): Italian facility services group specializing in cleaning, sanitation and related soft FM services. Directly competes with B&B on cleaning tenders for public entities and private clients across Italy.

Broad incumbents

• Elior Group: International contract catering and facility services operator with Italian activities. Comparable in collective catering, school meals and institutional food service, which is a core B&B service line.
• Atalian: Global multi-service facility management provider active in Italy with cleaning, security, reception and maintenance services. Competes with B&B for tenders in both private and public sectors.
• ISS A/S: Global facility services group with significant Italian presence, delivering cleaning, catering, security, property and workplace services. Overlaps with B&B in soft FM contracts for public administration and large enterprises.
• Compass Group Italia: Italian subsidiary of global food services and support services group Compass. Overlaps with B&B in collective catering and contract food services for schools, municipalities and corporate clients.
• Engie Servizi (Engie Italia): Italian arm of global energy and facility services group Engie, providing integrated FM, energy efficiency and technical services. Comparable to B&B across facility operations and increasingly energy-related offerings (overlap with MDS).
• Sodexo Italia: Italian arm of Sodexo Group, a global facility services and food services major operating across soft FM, benefits & rewards and integrated FM. Overlaps with B&B in cleaning, catering and public-sector contracts at larger scale.

Regional players

• Copura (Consorzio Pulizia e Affini): Italian consortium of cooperatives operating in cleaning and integrated facility services. Comparable business model (cooperative structure), service mix and customer segments to B&B.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/beb-service
• Facebookfacebook.com/bebservice1993

Compliance15 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about B&B Service