Local Solutions

What Local Solutions does

Local Solutions is a UK charity founded in 1974 and registered as a company limited by guarantee (charity number 515060), delivering an integrated portfolio of social care, homelessness and supported accommodation, and community services across Liverpool City Region and North Wales. Its service architecture is organized around three pillars. The Social Care pillar includes commissioned and private-pay home care, live-in care, dementia and Alzheimer's care, respite, palliative and end-of-life care, night care, companionship, complex and specialist care, and hospital discharge support. The Support & Accommodation pillar comprises Homeground (29-room hostel for 16-21 year olds), Supported Lodgings, Sunraye women-only accommodation in North Wales, Flintshire Family Services, and the IDVA domestic abuse service. The Communities pillar encompasses Liverpool Carers Centre, MyTime breaks scheme, GP Link Work, Shopmobility, Bullybusters, AIMS Schools, the Liverpool Watersports Centre, the AIMS Skills Programme, and the Community Empowerment Fund.

The organization's revenue model is hybrid and heavily weighted toward statutory commissioning. Local authority contracts with Liverpool, Sefton, Knowsley, and Wirral councils fund home care, supported accommodation, domestic abuse and carers services; NHS and Clinical Commissioning Group partnerships underpin community health initiatives and the GP Link Work referral program. A smaller private-pay stream sells care directly to individuals and families at publicly disclosed unit prices (e.g., £27/hour weekday visits, £1,250/week live-in care, £110-£180 per night). Charitable grants, JustGiving donations, and event fundraising (Big SleepOut, Lord Mayor partnership) provide a third layer, alongside the 2024-launched Community Empowerment Fund that redistributes grants to grassroots groups. Distribution runs through commissioned delivery, GP and housing authority referrals, NHS signposting, self-referral for community services, and digital enquiry channels.

The technology footprint is light and largely off-the-shelf. Core platforms include JRNI for Shopmobility equipment bookings, WebTicket Manager for watersports bookings, Cognito Forms for web enquiry and Community Empowerment Fund applications, CVMinder for recruitment, JustGiving for donations, Mailchimp for newsletter distribution, and Google Analytics for web analytics. There is no proprietary technology product; the operating model is fundamentally people-based, with digital systems used for care management, client records, and operational coordination. Local Solutions reported £13.3m of income and a £183,751 surplus for the year ended 31 March 2024, employed 501-1000 staff, and in 2025/26 supported 35,486 people while delivering 396,620 hours of home care.

Name

Local Solutions

Legal name

Local Solutions

Website

https://localsolutions.org.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Local Solutions is a UK charity founded in 1974 that delivers social care, supported accommodation for homeless young people and families, and community services across Liverpool City Region and North Wales, commissioned by local authorities and NHS partners.

Ownership category

akta.pro rank

Product category

Social Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422), Social Assistance (624)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Social care services
• Supported accommodation
• Home care
• Community support
• Homelessness services

Headquarters

HQ city

Wavertree

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Commissioned Social Care Services: Domiciliary and residential social care services commissioned by local authorities (Liverpool, Sefton, Knowsley councils). Includes homecare, complex care, and extra care services. Revenue from government-funded care packages.
2. Private Pay Home Care: Private home care services paid directly by individuals or families. Includes hourly visits, live-in care, night care, companionship, and specialist care services.
3. Charitable Grants and Fundraising: Community Empowerment Fund grants from charitable sources; donations via JustGiving; event fundraising including Big SleepOut and Lord Mayor partnership.
4. Supported Accommodation Services: Homelessness prevention and accommodation services for young people and families, commissioned by local authorities and housing authorities.
5. Community Services: Services for carers, domestic abuse survivors, and community wellbeing programs, often commissioned by local authorities or NHS.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Local Solutions is a charity (founded 1974) delivering an integrated portfolio of social care, supported accommodation, and community empowerment services across the Liverpool City Region and North Wales. It provides private and council-funded home care, live-in and specialist dementia care, supported housing for homeless young people, domestic abuse advocacy, and community programs for unpaid carers. Services are commissioned by local authorities and NHS partners and also offered directly to private-pay individuals and families.

Product overview

Local Solutions is a charity organization (founded 1974) operating as a multi-service provider rather than a technology product company. It delivers an integrated portfolio of social care, housing support, and community empowerment services across the Liverpool City Region and North Wales. The service architecture comprises three interconnected pillars: (1) Social Care including private and funded home care, live-in care, dementia care, respite, palliative care, night care, companionship, and hospital discharge support; (2) Support & Accommodation including Homeground hostel, Supported Lodgings, Sunraye women's accommodation, and Flintshire Family Services; and (3) Communities including Liverpool Carers Centre, MyTime break scheme, GP Link Work, Shopmobility, Bullybusters, AIMS Schools, Liverpool Watersports Centre, AIMS Skills Programme, and Community Empowerment Fund. The services share referral pathways, case management processes, and impact measurement frameworks, with most accessed through local authority commissioning, self-referral, or partner agency signposting.

Differentiator

Problem solved

Functional benefit

Products and services

• Private Home Care Flexible private home care services in Liverpool, Knowsley, Sefton, and St Helens providing personal hygiene, meal preparation, medication management, and companionship for individuals who pay directly or via family.
• Funded Home Care Council-commissioned home care services across the Liverpool City Region that help people remain independent in their own homes, funded through local authority care packages.
• Live-In Care 24/7 support from a dedicated carer living with the client, providing one-to-one personalised care, companionship, and full daily routine assistance as an alternative to residential care homes.
• Dementia & Alzheimer's Care Specialist dementia care offering consistent familiar environments, meaningful routines, memory support, and gentle communication techniques tailored to individuals living with dementia or Alzheimer's.
• Respite Care Temporary relief care for family carers, including planned short-term care, emergency support, and flexible options ranging from a few hours to several weeks.
• Palliative & End-of-Life Care Dignified, compassionate care for individuals approaching end of life, delivered in coordination with GPs, district nurses, and families to manage symptoms and honour personal wishes.
• Night Care (Sleeping and Waking Nights) Professional night-time monitoring for people who wake frequently or feel anxious, including waking nights with a fully alert carer and sleeping nights with available overnight support.
• Companionship Services Emotional well-being support through friendly interaction, conversations, hobbies, walks, outings, shopping assistance, and escort to social events for isolated individuals.
• Complex & Specialist Care Advanced individualised care for complex health needs including neurological conditions (Parkinson's, MS), stroke recovery, brain injuries, PEG feeding, catheter care, and physical disabilities.
• Hospital Discharge Support Bridging support for smooth hospital-to-home transitions, including regaining strength, rehabilitation plan support, preventing readmission, and encouraging confident recovery.
• Liverpool Carers Centre Service for unpaid carers in Liverpool offering carers assessments, flexible support, impartial advice, information, and signposting to specialist organisations.
• MyTime Break scheme providing unpaid carers with leisure, cultural, and educational activities donated by businesses and organisations; operates in Liverpool, Wigan, and Milton Keynes.
• GP Link Work Partnership service working with GP practices across Liverpool City Region to identify and signpost vulnerable patients to Local Solutions health and wellbeing services.
• Homeground Accommodation and support service for homeless young people aged 16-21 offering 29 furnished rooms, 24/7 staffing, keyworker support, life skills training, and help with education, training, or employment.
• Supported Lodgings Family-style accommodation placing homeless young people with registered householders in their own homes, providing practical and emotional support across Liverpool City Region and North Wales.
• Sunraye Women-only supported accommodation in North Wales offering safe housing, 24-hour support, independence-building programs, and help accessing education, employment, and stable move-on accommodation.
• Flintshire Family & Young People Services (AIMS) Support packages for young homeless families in North Wales providing assessments, support plans, multi-agency working, and help with education, employment, mental health, and substance misuse services.
• IDVA (Independent Domestic Violence Advisors) Support service for high-risk domestic abuse victims and survivors offering safety planning, crisis intervention, home security applications, emotional support, court support, and MARAC representation.
• Shopmobility Mobility equipment loan service in Liverpool ONE Q Park providing manual wheelchairs, electric wheelchairs, scooters, and disability aids to people with temporary or permanent mobility restrictions.
• Bullybusters Anti-bullying service building respect and confidence in schools across the Liverpool City Region through awareness, prevention, and support programs.
• AIMS Schools School-based support program building respect and confidence among students as part of the AIMS Projects initiative across the Liverpool City Region.
• Liverpool Watersports Centre Watersports activities centre offering kayaking, sailing, and other water sports for all, providing inclusive access to watersports activities.
• AIMS Skills Programme Mentoring and skills development program for young people aged 16-24 delivering five strands: Personal & Social Development, Learning & Earning, Independent Living, Staying Safe, and Tenancy Skills.
• Community Empowerment Fund Grant fund supporting grassroots individuals and community groups in Liverpool City Region to develop social action projects and community initiatives.

Quantifiable outcome

• 89% of people supported to stabilise their accommodation
• +9 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Aintree University HospitalcoreStrategic or Co-development Partner · 9 June 2026Carers Week 2026 campaign partner, hosting awareness activities for unpaid carers.
• Jaguar Land RoverminorStrategic or Co-development Partner · 9 June 2026Workplace partner for Carers Week 2026 campaign, hosting information sessions for employees who may be unpaid carers.
• Royal Liverpool University HospitalcoreStrategic or Co-development Partner · 8 June 2026Local Solutions' Liverpool Carers Centre campaign presence at the hospital during Carers Week 2026, promoting carer support services to patients and visitors.
• Liverpool Women's HospitalcoreStrategic or Co-development Partner · 8 June 2026Carers Week 2026 campaign partner, hosting awareness and support services for carers at the hospital.
• Liverpool City Region Local AuthoritiescoreChannel Partner/ Reseller/ DistributorCommissioning partners for social care, homelessness, and community services. Includes Liverpool, Sefton, Knowsley, and Wirral councils.
• North Wales Local AuthoritiescoreChannel Partner/ Reseller/ DistributorCommissioning partner for supported accommodation and family services in Flintshire, North Wales.
• GP Practices (Liverpool City Region)coreChannel Partner/ Reseller/ DistributorGP Link Work program provides information, training, and referral pathways to GP practices to identify patients needing social support services.
• NHS Trusts (Merseyside)coreStrategic or Co-development PartnerHealthcare commissioning partnerships for community health initiatives and referral pathways.
• Merseyside PolicecoreStrategic or Co-development PartnerPartnership for domestic abuse services (IDVA), VAWG initiatives, and safeguarding. Trustee Serena Kennedy formerly served as Chief Constable.
• Mersey Youth Association (MYA)minorStrategic or Co-development PartnerDebbie Cooke, Strategic Lead at Local Solutions, serves as Trustee of Merseyside Youth Association.

Scale indicators21 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Community Integrated Care: One of the UK's largest social care charities, providing residential care, supported living, and home care across multiple regions. Comparable to Local Solutions in service breadth (home care, complex care, supported accommodation) and nonprofit commissioning model.
• Centrepoint: UK charity providing supported housing, accommodation, and life-skills support for homeless young people aged 16-25. Directly comparable to Local Solutions' Homeground hostel, Supported Lodgings, and AIMS Skills Programme in target cohort, service model, and commissioner funding structure.
• St Mungo's: UK charity working with people experiencing homelessness, rough sleeping, and complex needs across the south of England and beyond. Comparable to Local Solutions' homelessness and supported accommodation services, including supported housing and recovery-focused support.
• Carers Trust: National UK charity supporting unpaid carers through assessments, advice, respite, and network of local Carers Centres. Directly comparable to Local Solutions' Liverpool Carers Centre and MyTime break scheme, including similar carer assessment and wellbeing programme models.
• Depaul UK: UK charity supporting young people experiencing homelessness through supported accommodation and outreach services. Closely matches Local Solutions' supported lodgings and young-person accommodation services, with similar local-authority commissioning relationships.

Broad incumbents

• Sanctuary Housing: Large UK housing association providing general needs, supported, and specialist housing. Comparable to Local Solutions' supported accommodation and housing-related services, though Sanctuary operates at significantly larger scale as a national housing provider.
• Home Instead Senior Care UK: National home care franchise network providing personal care, dementia care, and companionship to older adults in their own homes. Overlaps directly with Local Solutions' private home care and live-in care services, but operates nationally as a franchise rather than a single regional charity.
• Helping Hands Home Care: Established UK home care provider offering visiting and live-in care across multiple regions. Comparable to Local Solutions' private home care and live-in care products, particularly in pricing structure and dementia/specialist care capabilities, though as a larger for-profit operator.

Emerging players

• Together for Mental Wellbeing: UK charity supporting people with mental health needs through housing, community support, and person-centred services. Comparable to Local Solutions' strengths-led, trauma-informed support models for vulnerable adults and the integration of housing with community-based support.

Regional players

• YMCA Liverpool: Regional YMCA providing supported housing, health and wellbeing programmes, and youth services across Liverpool. Directly comparable in geography and overlapping service areas (homelessness, youth, community wellbeing), making it a close sub-regional peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/LocalSolutions_
• Facebookfacebook.com/LocalSolutions
• LinkedInlinkedin.com/company/977623

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Local Solutions