Centre de prévention du suicide Côte-Nord

What Centre de prévention du suicide Côte-Nord does

Centre de prévention du suicide Côte-Nord (CPS Côte-Nord) is a Quebec-registered nonprofit founded in 1994 and headquartered at 750 rue de Puyjalon, Baie-Comeau. It is the sole dedicated suicide prevention organization serving the entire Côte-Nord region, a vast territory stretching from Tadoussac to Blanc-Sablon and including the remote communities of Fermont and Schefferville. The organization's mission is crisis intervention, suicide prevention, and postvention (support after a suicide) for individuals aged 18 and over, their families, and the broader community.

Its service portfolio combines direct intervention and prevention training. Direct intervention includes a 24/7 crisis telephone line (1-866-APPELLE), text and chat access via 535353/suicide.ca, in-person crisis intervention, close follow-up (suivi étroit) post-hospitalization, and, as of 10 September 2025, the region's first dedicated crisis suicidal housing facility in Baie-Comeau offering ~10-day pre-hospitalization stays. Prevention and community capacity-building include accredited Sentinelle and Postvention training for workplaces and community members (100 Sentinelles trained), the year-round 'Ensemble, portons l'espoir' awareness campaign featuring poetry-themed merchandise by Noémie Pomerleau-Cloutier, the La Marée virtual bereavement community on Facebook, and awareness kiosks in schools and workplaces.

The organization's business model is a hybrid nonprofit revenue stack: recurring operational grants and per-client funding from CISSS Côte-Nord, Centraide Haute-Côte-Nord/Manicouagan, and Centraide Duplessis, project-based capital grants (notably ~CAD 370K from Quebec government, Plan Nord, Fonds régions et ruralité, FQIS, MRC Haute-Côte-Nord, and Caisse Desjardins de Manic-Outardes for the crisis housing build), annual benefit dinners (CAD 95K in 2025, record CAD 113K in 2026), donations via the Zeffy platform, a 'porteur d'espoir' membership program open to citizens and businesses, and branded hoodie merchandise (Coton ouaté series at CAD 39.99). Go-to-market is community-led, relying on regional partnerships, word-of-mouth, social media (Facebook, Instagram, YouTube), earned media, and annual events rather than commercial sales. Crisis services are provided at no charge to end users. Leadership transitioned in 2025 from Gladys Tremblay to Maude Cloutier as Director General.

Name

Centre de prévention du suicide Côte-Nord

Legal name

Centre de prévention du suicide Côte-Nord

Website

https://preventionsuicidecotenord.ca

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Centre de prévention du suicide Côte-Nord is a Quebec nonprofit founded in 1994 that delivers 24/7 crisis intervention, follow-up, training, and the region's first crisis suicidal housing facility across the vast Côte-Nord territory.

Ownership category

akta.pro rank

Product category

Mental Health Crisis Services

NAICS

Social Assistance (624), Individual and Family Services (6241), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Suicide prevention services
• Crisis intervention
• Mental health support
• Crisis housing services
• Community awareness training

Headquarters

HQ city

Baie-comeau

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Donations and Fundraising: The organization raises funds through annual benefit dinners (souper-bénéfice), direct donations via Zeffy platform, and merchandise sales (poetry-themed hoodies). The 7th edition benefit dinner in 2026 raised a record $113,000.
2. Merchandise Sales: Sale of branded poetry-themed hoodies (Coton ouaté series) featuring poems by Noémie Pomerleau-Cloutier. Each purchase supports the organization's services including crisis support, training, and crisis housing.
3. Membership Fees: New membership program (porteur d'espoir) open to citizens and businesses, providing a way for community members to financially support and engage with the organization.
4. Government Grants and Partnerships: Funding from government sources including CISSS Côte-Nord, Centraide Haute-Côte-Nord/Manicouagan, and Centraide Duplessis, as well as project-specific grants from various government programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Provides round-the-clock crisis intervention for individuals at risk of suicide across the Côte-Nord region of Quebec, including a 24/7 telephone helpline, in-person crisis support, short-term crisis housing launched in September 2025, post-crisis follow-up, professional training programs, and public awareness campaigns. The organization was founded in 1994 and operates as a regional nonprofit serving the entire Côte-Nord territory.

Product overview

Centre de prévention du suicide Côte-Nord operates as a community-based nonprofit offering a portfolio of suicide prevention and mental health support services across the Côte-Nord region (from Tadoussac to Blanc-Sablon). The core offering centers on a 24/7 crisis telephone line (1-866-APPELLE), supplemented by face-to-face crisis intervention, close follow-up (suivi étroit) for post-hospitalization cases, and the newly inaugurated crisis housing service (hébergement de crise) launched September 2025. The organization also delivers accredited Sentinel (Sentinelle) training programs to professionals and workplaces, runs the 'Ensemble, portons l'espoir' annual awareness campaign, operates a membership program for community engagement, and maintains an online store selling poetically-themed hooded sweatshirts (Coton ouaté series) as a fundraising mechanism. A virtual community 'La Marée' on Facebook supports those bereaved by suicide. The service architecture combines direct crisis intervention (phone, housing, follow-up) with prevention education (training, awareness activities) and community mobilization (membership, campaigns).

Differentiator

Problem solved

Functional benefit

Brands

• La Marée: A virtual Facebook community group for people bereaved by suicide in the Côte-Nord region, launched in 2022.
• Programme Porteur d'espoir
• Ensemble, portons l'espoir

Products and services

• 24/7 Crisis Helpline
• Short-term Crisis Housing
• Post-Crisis Follow-Up (Suivi de proche)
• Suicide Prevention Training Programs
• Public Awareness Campaigns

Quantifiable outcome

• 4,917 interventions in 2024-2025, a 20% increase from previous year
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Eight partnerships are on record, tiered supporting, core and minor.

• Homme Aide ManicouagansupportingStrategic or Co-development Partner · 10 September 2025Local organization that collaborates with CPS for referring clients who may need additional specialized services such as addiction support.
• Point de rencontresupportingStrategic or Co-development Partner · 10 September 2025Partner organization for client referrals when specialized services are needed.
• Résidence St-JosephsupportingStrategic or Co-development Partner · 10 September 2025Partner organization for housing-related referrals and support services.
• Aire ouvertesupportingStrategic or Co-development Partner · 10 September 2025Youth services organization (ages 12-25) that CPS works with for appropriate referrals of younger individuals.
• l'ÉmergentsupportingStrategic or Co-development Partner · 10 September 2025Partner organization for specialized support referrals.
• CISSS Côte-NordcoreStrategic or Co-development PartnerRegional health authority that collaborates with CPS Côte-Nord on mental health services and client referrals. CISSS Côte-Nord is listed as a funder and partner in the privacy policy.
• Association québécoise en prévention du suicide (AQPS)coreStrategic or Co-development PartnerProvincial suicide prevention association that CPS Côte-Nord works with for training programs, World Suicide Prevention Day activities, and official materials and visuals.
• André Girard Vitres Teintées/Trim-Line DesignminorStrategic or Co-development PartnerLocal business that designed and applied branding for the organization's service vehicle.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Centre de pr\u00e9vention du suicide de l\u2019Outaouais: Outaouais-region suicide prevention center in western Quebec. Directly comparable nonprofit operating crisis line, intervention, training, and postvention services for a defined Quebec region.
• Centre de pr\u00e9vention du suicide de Montr\u00e9al (CPS Mtl): Montreal-area suicide prevention center providing crisis intervention, follow-up, training, and awareness. Directly comparable nonprofit model and service mix, though serving a much larger urban population in southern Quebec.
• Centre de pr\u00e9vention du suicide de Qu\u00e9bec: Quebec City-based regional suicide prevention center offering 24/7 crisis line, intervention, postvention, and training. Closely comparable service portfolio and organizational model to CPS C\u00f4te-Nord, operating in a different but adjacent Quebec region.
• Suicide.ca / Centre de recherche et d\u2019intervention sur le suicide et l\u2019euthanasie (CRISE): Provincial digital crisis portal offering chat and text intervention across Quebec, which CPS C\u00f4te-Nord routes to for non-phone users. Directly comparable crisis intervention service delivered through Quebec's official suicide prevention digital channel.
• Tel-Aide Qu\u00e9bec: Quebec-wide emotional support and crisis helpline offering 24/7 listening services. Comparable as a Quebec-based nonprofit providing phone-based crisis intervention and emotional support, though Tel-Aide covers broader psychosocial issues beyond suicide specifically.

Regional players

• Fondation \u00c9mergence: Quebec nonprofit focused on LGBTQ+ youth and suicide prevention. Comparable as a Quebec-based mental health and suicide prevention advocacy/training organization, though serving a specific population segment rather than a geographic region.

Broad incumbents

• Association qu\u00e9b\u00e9coise en pr\u00e9vention du suicide (AQPS): Provincial umbrella association for suicide prevention in Quebec. Directly comparable as it provides training, coordination, and shared materials to regional prevention centers including CPS C\u00f4te-Nord; operates at a province-wide scale rather than a single region.
• Crisis Services Canada / Talk Suicide Canada: National 24/7 crisis support and suicide prevention service operating across Canada. Comparable as a national-scale crisis hotline and referral platform; functions as a broad incumbent in the same service category.

Emerging players

• LigneParents / Centre d\u2019\u00e9coute Parent\u00e8re (Tel-Jeunes): Quebec helpline for parents and youth offering 24/7 phone, text, and chat support. Comparable as a Quebec-based nonprofit providing crisis-style listening and referral services, with partial overlap to CPS's individual-in-crisis segment.
• Phare Socle et Communaut\u00e9 / Le Phare des Affranchi(e)s: Quebec-based youth mental health support organization offering listening, referral, and prevention services. Comparable as a Quebec mental health nonprofit with partial overlap in crisis prevention and youth-focused intervention.

Market position

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC8HTIVC-_0hEiGDUvpcWW7A
• Facebookfacebook.com/CPSCoteNord
• Instagraminstagram.com/cpscotenord

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre de prévention du suicide Côte-Nord