Eastern Oregon Support Services Brokerage

What Eastern Oregon Support Services Brokerage does

Eastern Oregon Support Services Brokerage (EOSSB) is a not-for-profit membership organization founded in 2001 and headquartered in Hood River, Oregon, that supports individuals with intellectual and developmental disabilities (I/DD) across approximately twelve rural counties in Eastern Oregon. The organization operates as a state-authorized brokerage under Oregon's Medicaid home and community-based services programs, channeling Title XIX Waiver funding at a 64% Federal Medical Assistance Percentage and Plan K (Community First Choice Option) funding at a 70% FMAP rate to deliver case management, supported employment, specialized supplies, housing and vehicle modifications, family training, and 24/7 crisis support. EOSSB is governed by a board of directors with a majority of families and self-advocates, and service delivery is carried out through Personal Agents who work directly with individuals and families across at least nine staffed regional offices.

EOSSB's product surface centers on three service offerings alongside one program: (1) a Web-Based Self-Management & Executive Functioning Software platform, launched and prominently featured on its website, designed to improve independence and self-determination for individuals with autism and other cognitive disabilities; (2) Brokerage Funding administration across Title XIX and Plan K; (3) a Flex Fund providing flexible emergency support for uncovered needs; and (4) the Gorge Employment First collaborative, which coordinates regional agencies and school districts to drive employment outcomes for individuals with I/DD. Distribution is direct-to-individual via Personal Agents in rural counties, supplemented by referral partnerships with schools, vocational rehabilitation, the Oregon Commission for the Blind, and developmental disabilities service providers in each county (e.g., Lifeways in Malheur, New Directions NW in Baker, Umatilla County CDDP, Symmetry Care in Harney, Center for Human Development in Union, and Wallowa Valley Center for Wellness).

The business model is government-funded managed services: nearly all revenue flows through Oregon's Medicaid waiver programs, supplemented by donations via PayPal and small pass-through Flex Fund dollars. EOSSB markets through community-led outreach, Local Alliances, and regional employment coalitions rather than commercial sales channels. Pricing is not publicly disclosed because services are reimbursed under state and federal funding arrangements rather than transacted as commercial products. As a 501(c)-style membership organization with no parent company, no outside funding rounds, and no disclosed revenue, EOSSB's economics are tied directly to Oregon Medicaid policy and FMAP rate setting, with no evidence of operating leverage from technology deployment at scale.

Name

Eastern Oregon Support Services Brokerage

Legal name

Eastern Oregon Support Services Brokerage

Website

https://eossb.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Eastern Oregon Support Services Brokerage (EOSSB) is a not-for-profit membership organization that operates as an Oregon Medicaid-authorized brokerage, supporting individuals with intellectual and developmental disabilities across twelve rural Eastern Oregon counties through Personal Agents, self-management software, and the Gorge Employment First program.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Vocational Rehabilitation Services (62431)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Benefits Counseling & Financial Literacy for Transition-Age Youth (EDAKANAJ), AT Funding, Procurement & Compliance Support (IEP/504 Documentation) (EDAKAIAJ), Accessibility, Accommodations & Assistive Services (EDALAFAN)

Keywords

• Disability support services
• Medicaid brokerage services
• Supported employment services
• Community living support
• Personal agent services

Headquarters

HQ city

Hood River

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Funding (Title XIX Waiver): Brokerage services funded through Title XIX Medicaid waiver program at the Federal Medical Assistance Percentage (FMAP) rate of 64%. Covers case management, supported employment, specialized supplies, housing/vehicle modifications, and family training.
2. K Plan (Community First Choice Option): The majority of brokerage services are funded through Plan K, which increases Oregon's federal contribution by 6% (currently 70%). Plan K is part of the Affordable Care Act and incentivizes home and community-based support over institutional care.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

EOSSB is a not-for-profit brokerage organization that helps individuals with intellectual and developmental disabilities in Eastern Oregon access state and federally funded support services. It administers Medicaid Title XIX Waiver and Plan K funding, employs Personal Agents to coordinate individualized support plans, and operates programs such as the Flex Fund and the Gorge Employment First initiative to promote independent living, employment, and community integration.

Product overview

Eastern Oregon Support Services Brokerage (EOSSB) offers a portfolio of services centered on a Web-Based Self-Management & Executive Functioning Software platform. The core offering is the self-management software, which is complemented by Brokerage Funding services (handling state/federal Medicaid financing via Title XIX Waiver and Plan K) and a Flex Fund for flexible emergency support. Additionally, the Gorge Employment First program coordinates regional agencies to support employment outcomes for individuals with disabilities. Together, these services help individuals with autism and cognitive disabilities achieve independence, self-determination, and community integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Brokerage Funding

Named customers8 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core.

• Mid Columbia – Community Living Case Management (CLCM)coreStrategic or Co-development PartnerProvides case management services for Hood River, Wasco, and Sherman counties as part of the developmental disabilities service network.
• Creative Counseling SolutionscoreStrategic or Co-development PartnerProvides developmental disabilities services for Gilliam, Morrow, and Grant counties.
• Symmetry Care, Inc.coreStrategic or Co-development PartnerProvides developmental disabilities services for Harney County.
• Umatilla County CDDPcoreStrategic or Co-development PartnerProvides developmental disabilities services for Umatilla County.
• Wallowa Valley Center for WellnesscoreStrategic or Co-development PartnerProvides developmental disabilities services for Wallowa County.
• Center for Human Development, Inc.coreStrategic or Co-development PartnerProvides developmental disabilities services for Union County.
• Lifeways, Inc.coreStrategic or Co-development PartnerProvides developmental disabilities services for Malheur County.
• New Directions NW, Inc.coreStrategic or Co-development PartnerProvides developmental disabilities services for Baker County.
• Gorge Employment First Initiative PartnerscoreStrategic or Co-development PartnerCollaborative group including Wasco County School District Youth Transition Program, Hood River County School District Youth Transition Program, Oregon Department of Human Services Developmental Disabilities, Oregon Vocational Rehabilitation, Oregon Commission for the Blind, and Transition Network Facilitator working together to help people with intellectual and developmental disabilities find meaningful employment.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Lifeways, Inc. Malheur County developmental disabilities services provider and EOSSB regional partner; comparable HCBS delivery model serving rural Oregon with similar funding structure.
• New Directions NW, Inc. Baker County developmental disabilities services provider and EOSSB regional partner; similar HCBS service delivery model for individuals with I/DD in rural Eastern Oregon.
• Center for Human Development, Inc. Union County-based developmental disabilities services provider and EOSSB partner; operates comparable HCBS service delivery and brokerage-adjacent functions in Eastern Oregon.
• Community Pathways, Inc. Oregon-based brokerage providing case management and support coordination for individuals with intellectual and developmental disabilities under the same HCBS waiver structure as EOSSB.
• Umatilla County Community Developmental Disabilities Program (CDDP): County-level CDDP providing case management and service coordination for individuals with developmental disabilities in the same Eastern Oregon region served by EOSSB.

Broad incumbents

• The Arc Oregon: Statewide advocacy and support organization for people with intellectual and developmental disabilities; operates in the same Oregon HCBS ecosystem and frequently overlaps in service referral networks.
• Oregon Support Services Association: Statewide association representing Oregon's county and regional support services brokerages; provides advocacy, training, and shared resources to entities operating under the same Title XIX/K Plan framework as EOSSB.

Others

• Disability Rights Oregon: Oregon's federally mandated protection and advocacy organization for people with disabilities; not a direct competitor but a closely tied ecosystem actor referenced in EOSSB's advocacy resources and Lane vs. Brown settlement context.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/175370429172223
• LinkedInlinkedin.com/company/eastern-oregon-support-services-brokerage

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eastern Oregon Support Services Brokerage