Children's Services of Roxbury

What Children's Services of Roxbury does

Children's Services of Roxbury (CSR) is a 501(c)(3) nonprofit organization founded in 1972 in Roxbury, Massachusetts, and one of the largest Black-led human services nonprofits in the state. It delivers culturally responsive wraparound services to approximately 6,500 children and families annually across Massachusetts, organized into five program pillars: Behavioral Health (outpatient, in-home therapy, intensive care coordination, therapeutic mentoring, school-based services delivered through the Bridge to Resiliency partnership with Boston Public Schools), Early Education and Childcare (an Early Care and Education Center serving 113 children plus a family-based childcare system), Intensive Foster Care and Family Support (comprehensive foster care, adoption, Family Visitation, Youth Permanency Connections), Housing and Stabilization (emergency family shelters serving 166 families/600+ people nightly, transitional housing, and the Cornerstone SRO permanent housing program), and Youth Resiliency and Development (the YPP youth leadership program operating since 1995 and the Beats Rhymes and Life hip-hop therapeutic model with a mobile recording studio).

CSR's business model is grant- and contract-driven rather than commercial. Revenue is assembled from Massachusetts Department of Children and Families (DCF) contracts, MassHealth reimbursements for behavioral health, HUD housing funding, and a diversified portfolio of foundation grants (Liberty Mutual Foundation $1.5M, Lynch Foundation $500K, Eastern Bank, Cummings Foundation, Blue Cross Blue Shield of MA, United Way) plus individual donations processed via DAF Direct and Stripe. Services are provided free or on a sliding scale ($25 intake fee in Family Visitation Program) for vulnerable populations including DCF-involved families, homeless families, low-wage workers, and teen parents. There is no proprietary technology product; the tech footprint is operational (donation processing, virtual visit tooling via Zoom, intake bot protection, ADP for HR) and the Mobile Recording Studio is a community engagement tool, not a commercial platform.

The organization has 101-250 employees and is in the midst of a $19M Program Growth & Renovation Campaign (~58% funded as of June 2025) that will add Boston Pre-K classrooms, a teen/young adult space, and The LaunchPad makerspace at its owned 46,000 sq ft headquarters, with groundbreaking planned for May 2026 and 25% headcount growth. Leadership under President & CEO Sandra M. McCroom (since September 2015, formerly Massachusetts Undersecretary for Criminal Justice) has produced double-digit revenue growth and consistent industry recognition, including Platinum Transparency 2024 and multiple Greater Boston Chamber of Commerce honors.

Name

Children's Services of Roxbury

Legal name

Children's Services of Roxbury

Website

https://csrox.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

Children's Services of Roxbury is a 501(c)(3) nonprofit founded in 1972 that delivers culturally responsive behavioral health, early education, foster care, housing, and youth development services to 6,500 children and families annually across Massachusetts, funded through government contracts and foundation grants.

Ownership category

akta.pro rank

Product category

Human Services

NAICS

Child and Youth Services (62411), Child Care Services (6244), Other Individual and Family Services (624190), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351), Services-Educational Services (8200), Services-Health Services (8000)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ), Therapy-Integrated Childcare Support (coordination with OT/PT/SLP/ABA) (HSAAAIAM), Behavioral Support & Positive Behavior Intervention Childcare (HSAAAIAF), Developmental Therapy / Early Childhood Special Instruction (EDACAFAG)

Keywords

• Behavioral health services
• Foster care programs
• Early childhood education
• Emergency family housing
• Youth development programs

Headquarters

HQ city

Roxbury

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Contracts and MassHealth: CSR accepts MassHealth and commercial insurance for behavioral health services, suggesting revenue from government health insurance programs. Services are provided to DCF-involved families with funding through state child welfare systems.
2. Foundations and Grants: Major foundation funding from Liberty Mutual Foundation ($1.5M), Lynch Foundation ($500K), Blue Cross Health Justice Partnership (up to $140K), United Way emergency grants ($575K), and individual major gifts through the capital campaign.
3. Donations and Philanthropy: Individual donations, corporate donations, and major gifts from foundations including Cummings Foundation, Eastern Bank Foundation, and others. Tax ID: 04-3082352.
4. Sliding Scale Fees: Family Visitation Program operates on a sliding scale based on income, with $25 intake fee. Some services are free for qualifying families (DCF cases receive free childcare).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Children's Services of Roxbury delivers culturally responsive wraparound human services to vulnerable children, young adults, and families across Massachusetts. The organization's core offering spans five integrated program lines—behavioral health, early education and childcare, foster care and family support, housing and stabilization, and youth development—provided through direct service delivery at its Roxbury headquarters and satellite sites, with revenue drawn from government contracts, foundation grants, and philanthropy.

Differentiator

Problem solved

Functional benefit

Brands

• Bridge to Resiliency: A partnership between Children's Services of Roxbury and Boston Public Schools to address the complex social, emotional, and behavioral needs of Boston students, providing culturally-attuned, insurance-funded behavioral health care.
• Youth, Purpose & Partnership (YPP)
• Beats Rhymes and Life (BRL)
• You Got This Center
• The Front Porch
• The LaunchPad
• Second Home
• Cornerstone Community
• ROXTalks

Products and services

• Behavioral Health Services A program line delivering outpatient therapy, in-home therapy, intensive care coordination, family partner support, therapeutic peer mentoring, school-based services (Bridge to Resiliency with Boston Public Schools), and Parent Cafés to children, adolescents, and families experiencing behavioral health challenges; MassHealth and commercial insurance accepted.
• Early Education and Childcare Subsidized center-based and home-based childcare for low-wage worker families, homeless families, DCF-involved families, and teen parents; includes the Early Care and Education Center at the Roxbury headquarters and a Family-based Childcare System, operating under EEC licensing.
• Foster Care and Family Support Services Comprehensive foster care, adoption, supervised family visitation, family stabilization and parent mentor support, and Youth Permanency Connections for DCF-involved children, adolescents, and families; Family Visitation Program operates on a sliding scale with a $25 intake fee.
• Housing and Stabilization Services Emergency family shelters (six congregate houses serving 69 families and scattered-site housing serving 97 families), 24-hour transitional housing through Second Home for individuals in substance abuse recovery, and permanent affordable housing through Cornerstone Community, a 10-unit Single Room Occupancy (SRO) program in Cambridge.
• Youth Development Programs Signature youth development offerings including Youth, Purpose & Partnership (YPP, since 1995) engaging youth of color ages 14–18 with law enforcement and community leaders; Beats Rhymes and Life (BRL), a Hip-Hop Therapeutic Activity Group with a Mobile Recording Studio; and the You Got This Center drop-in center for young adults ages 16–26 facing homelessness, mental health needs, addiction, or unemployment.

Quantifiable outcome

• 6,500 children and families served annually
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and secondary.

• Boston Children's HospitalcoreStrategic or Co-development Partner · 1 January 2022Major healthcare partner providing funding for capital campaign and collaborative programming. Hospital has provided grants including support for the Program Growth & Renovation Campaign.
• Boston Children's MuseumcoreStrategic or Co-development Partner · 1 January 2022Partnered with CSR for the Front Porch program, providing design input for family-friendly play spaces in the renovated facility.
• Boston Public SchoolscoreStrategic or Co-development Partner · 1 January 2022Long-standing partnership for Bridge to Resiliency program providing school-based behavioral health services, Universal Pre-K partnership, and youth development programs.
• Massachusetts Department of Children and Families (DCF)coreStrategic or Co-development PartnerPrimary government partner for foster care, adoption services, and Youth Permanency Connections. DCF refers families and funds services.
• MassHealthcoreStrategic or Co-development PartnerState Medicaid program that funds behavioral health services including outpatient, in-home therapy, intensive care coordination, and therapeutic mentoring.
• Beth Israel Deaconess Medical CentersecondaryStrategic or Co-development PartnerHealthcare partner supporting community health initiatives.
• Massachusetts General HospitalsecondaryStrategic or Co-development PartnerHealthcare partner in community health initiatives.
• WBCA 102.9 FMsecondaryChannel Partner/ Reseller/ DistributorRadio station partner broadcasting ROXTalks Radio weekly, extending reach to local audience.
• Beats Rhymes and Life Inc.coreStrategic or Co-development PartnerCalifornia-based organization that developed the Hip-Hop Therapeutic Activity Group model licensed to CSR for the BRL program.

Scale indicators12 records

Recent moves8 records

Expansion highlights5 records

Others

• Child Trends: National nonprofit research organization focused on improving outcomes for children and youth — thematically aligned with CSR's child-and-family mission, providing research, evaluation, and policy insights that inform the field.

Direct peers

• Justice Resource Institute (JRI): Massachusetts nonprofit delivering behavioral health, child welfare, developmental services, and youth justice programming — directly comparable to CSR's behavioral-health-plus-child-welfare footprint, including wraparound and outpatient services.
• Catholic Charities of Boston: Archdiocese-affiliated nonprofit delivering counseling, family services, housing, and refugee/immigrant support — overlapping CSR's wraparound services, housing stabilization, and behavioral-health offerings for vulnerable families.
• Boys & Girls Clubs of Boston: Boston-based youth development nonprofit providing after-school, teen, and college/career programming — directly comparable to CSR's youth resiliency and development programs targeting similar urban youth populations.
• Massachusetts Society for the Prevention of Cruelty to Children (MSPCC): Historic Massachusetts child welfare nonprofit offering adoption, foster care, therapeutic, and family support services — closely aligned with CSR's foster care, adoption, and family support portfolio.
• Roca, Inc. Massachusetts-based nonprofit focused on high-risk young adults, including behavioral health, workforce development, and reentry services — comparable to CSR's youth development (YPP/BRL) and young-adult (You Got This Center) programming for vulnerable populations.
• Home for Little Wanderers: Massachusetts-based nonprofit providing behavioral health, therapeutic residential, foster care, adoption, and community-based services for children and families — overlapping CSR's foster-care and behavioral-health platform with similar insurance-funded and DCF-referred service lines.
• Bay Cove Human Services: Greater Boston nonprofit providing behavioral health, housing stabilization, and community-based supports — overlapping CSR's housing-and-stabilization and behavioral-health programs and serving similar MassHealth- and HUD-funded populations.

Emerging players

• Pine Street Inn: Boston-based nonprofit focused on homelessness services, including emergency shelter, housing, and workforce programs — partially overlapping CSR's emergency family shelter and housing stabilization services in the same geography.

Broad incumbents

• Boston Public Health Commission: Municipal public health agency delivering behavioral health, family and child health, and homeless services across Boston — comparable to CSR's behavioral-health and housing portfolios but as a broader governmental public health authority.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/@CSRoxbury
• Xx.com/CSRoxbury

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Children's Services of Roxbury