Possability People

What Possability People does

Possability People Limited is a user-led Sussex-based disability charity and limited company (Charity No. 1114435; Company No. 05706441), with roots going back to 1981 and a registered office at Montague House, Montague Place, Brighton. It supports disabled people, older people, and people with long-term health conditions across Brighton & Hove, East Sussex, and Mid Sussex through a portfolio of interconnected services. Core delivery is in-person and community-based: an Advice Centre providing benefits, appeals and tribunals support; an At Home personal care service; Hospital Discharge Support; Shopmobility equipment hire in Brighton and Hove; and a Community Engagement arm running Get Involved Groups, Step by Step one-to-one support, Mental Health Lived Experience Advisory Groups (LEAGs), and the Disabled Car Users Advisory Group, the last co-produced with Brighton & Hove City Council. Over 75% of staff and volunteers have lived experience of disability, which underpins the user-led positioning.

The commercial / fee-based stack is operated alongside the free services, with activity flowing through a wholly-owned trading subsidiary (Possability People Trading Limited, Company No. 7961915). This arm includes a Payroll Service for 515+ clients (individuals, SMEs, and other charities), Supported Bank Accounts managing Direct Payment and Continuing Health Care budgets for 586 beneficiaries, the PA Noticeboard online listing platform covering Brighton & Hove and East Sussex, and a Disability Confident Leader validation service priced at £600–£1,000 per employer depending on headcount. The technology footprint is conventional: the input explicitly identifies no proprietary platform, with services delivered via trained staff and volunteers supplemented by the PA Noticeboard web tool, a WordPress-based website, and standard charity/CRM-style service operations. No AI/ML capabilities are evidenced.

The business model is a hybrid charity: unrestricted and restricted grants and donations (Henry Smith Charity, Ernest Kleinwort Charitable Trust, National Lottery Community Fund, The Morrisons Foundation, Sport England, Brighton & Hove City Council) fund free beneficiary services such as the Advice Centre, At Home care, Hospital Discharge Support, and community engagement, while fee-based services (payroll, supported bank accounts, PA Noticeboard subscriptions, validation, Shopmobility hire) cross-subsidise the mission. Customer acquisition is community-led — referrals from social workers, NHS, the local council, word of mouth, and self-referral — supported by a website, Facebook, email newsletter, sponsored events (10k Legal Walk), and co-production advisory groups. Credibility is anchored by the Queen's Award for Voluntary Service (2024), the Disability Confident Leader Level 3 mark, and Advice Quality Standard certification.

Name

Possability People

Legal name

Possability People Limited

Website

https://possabilitypeople.org.uk

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1–10 employees

Short description

Possability People is a Brighton-based user-led disability charity (est. 1981) serving disabled people, older people, and those with long-term health conditions across Sussex via free advice, home care, hospital discharge, and community engagement services, cross-subsidised by fee-based payroll, supported bank accounts, PA matching, and Disability Confident validation.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Disability support services
• Disability benefits advice
• Home care services
• Community engagement
• Payroll and personal assistance

Headquarters

HQ city

Brighton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Donations and Fundraising: Charity relies on public donations, JustGiving platform donations, text-to-donate (£5), Easy Fundraising (retailer commissions), and sponsored events like the 10k Legal Walk to fund core services.
2. Payroll Service: Provides payroll processing services to 515+ clients including disabled people employing PAs, businesses, and other charities. Charges a weekly fee for payroll management.
3. Supported Bank Accounts: Manages Direct Payment and Continuing Health Care budgets for disabled people, charging fees for financial management services. Serves 586 people.
4. Disability Confident Validation: Offers accreditation services for organizations seeking Leader status in the UK Disability Confident scheme, with fees based on organization size (£600-£1000).
5. PA Noticeboard Subscription: Charges subscription fees for listing vacancies on the online PA Noticeboard platform for Brighton & Hove and East Sussex.
6. Shopmobility Rental: Low-cost wheelchair and mobility scooter hire service in Brighton and Hove, generating modest rental revenue.
7. Trust and Foundation Grants: Receives funding from trusts and foundations including Ernest Kleinwort Charitable Trust, The Henry Smith Charity, The Morrisons Foundation, National Lottery Community Fund, and Sport England.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Possability People is a Sussex-based user-led disability charity delivering a portfolio of integrated services for disabled people, older people, and those with long-term health conditions. Core offerings include free disability benefits advice and appeals support, personalised at-home care, hospital discharge assistance, community engagement and co-production programmes, a PA-employer matching noticeboard, and fee-based payroll and supported bank account services for self-directing care users.

Product overview

Possability People is a Sussex-based disability charity offering a portfolio of interconnected services supporting disabled people and those with long-term health conditions. The core services include the Advice Centre (benefits support and appeals), At Home (personalised care and support), Community Engagement (voice and participation through GIG, LEAGs, Step by Step), Hospital Discharge Support, Shopmobility (mobility equipment hire), and PA Noticeboard (PA-employer matching). The consultancy arm provides Disability Confident validation, Payroll Services, and Supported Bank Accounts for self-directing care. Additional resources include Wellbeing Workshops and specialist MS Support. The organisation is user-led, with over 75% of staff and volunteers having lived experience of disability.

Differentiator

Problem solved

Functional benefit

Products and services

• Advice Centre Practical advice and support service offering benefits assistance including PIP, ESA, Universal Credit, WCA, Attendance Allowance, Blue Badge applications, food bank referrals, and appeals representation for disabled people in Brighton, Hove and East Sussex.
• At Home (Care at Home) High quality home care and support agency enabling disabled people, older people, and those with long-term health conditions to live safely and independently at home through flexible, user-led personalised support.
• Community Engagement Voice and participation services including Get Involved Groups (GIG), Step by Step one-to-one support, Mental Health Lived Experience Advisory Groups (LEAGs), Disabled Car Users Advisory Group (DCUAG), Access Audits, and Co-Production initiatives enabling disabled people to shape services.
• Hospital Discharge Support Support service helping people return home safely from hospital, including a grant scheme to ensure a safe welcome home for disabled and older people.
• Shopmobility Low cost wheelchair and mobility scooter hire service in Brighton and Hove, enabling disabled people to get out and about more easily.
• PA Noticeboard Online listing platform connecting Personal Assistants seeking work with disabled people looking for PAs in Brighton & Hove and East Sussex, featuring vacancy listings and candidate profiles, available on subscription.
• Disability Confident Validation Accreditation service helping employers achieve Disability Confident Leader status (Level 3), including pre-meetings, submission review, accreditation processing, and feedback within 14 days, with tiered pricing of £600-£1,000 by employer size.
• Payroll Service Payroll management service supporting disabled people employing PAs and businesses with staff management, including HMRC registration, PAYE processing, statutory payments, and pension administration, with over 515 clients.
• Supported Bank Accounts Financial management service for people receiving Direct Payments or Continuing Health Care budgets, handling budget funding, care staff wages, HMRC liabilities, and council audits with 586 beneficiaries on a small weekly fee.
• Wellbeing Workshops and Resources Self-help resources including workshops and worksheets on resilience, gratitude, goal-setting, self-esteem, confidence, and managing anxiety for disabled people and those with long-term health conditions.
• MS Support Specialist advice service for people with Multiple Sclerosis (MS) and their families, working in partnership with the MS Society to provide confidential and impartial support across Sussex Coastal Area covering housing, money, discrimination, work, equipment, assistive technology, transport, accessible holidays, and local support groups.

Quantifiable outcome

• 5800+ advice enquiries responded to last year
• +5 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• MS SocietycoreStrategic or Co-development PartnerPossability People and the MS Society offer an independent, confidential and impartial advice service for all people with Multiple Sclerosis (MS), their families and carers, living in the Newhaven to Worthing coastal area and north to Pulborough. Provides specialist MS advice covering housing, money, discrimination, work, equipment, assistive technology, transport, accessible holidays, and local support groups.
• Brighton & Hove City CouncilcoreStrategic or Co-development PartnerCo-production partner for Get Involved Groups (GIG) and Disabled Car Users Advisory Group (DCUAG). Council staff attend meetings to hear lived experience feedback on consultations and service design. Possability People works with the council to explore and resolve issues faced by disabled car users.
• London Legal Support TrustminorGTM or Marketing PartnerOrganises the Brighton Legal Walk, a 10km sponsored walk along the seafront to raise vital funds for local charities providing free legal advice. Possability People participates annually to keep essential advice services running.
• UOK PartnershipcoreStrategic or Co-development PartnerPossability People is part of the UOK partnership, a network of community services working together to support good mental health and wellbeing in Brighton, Hove and East Sussex. Includes mental health lived experience advisory groups.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Scope: National disability charity providing advice, information, and support across the UK. Compares as a larger incumbent covering overlapping disability-advice and independent-living missions, though operating at a national rather than regional scale.
• Mencap: UK charity supporting people with learning disabilities through advice, employment support, and community services. Overlaps with Possability People's advice, community engagement, and personal care services, but at national scale.
• Sense: UK disability charity supporting people with complex disabilities including deafblindness. Overlaps with Possability People's personalised support, community engagement, and benefits-advice services for disabled people.
• Carers Trust: UK charity supporting unpaid carers through local Network Partners. Comparable to Possability People's work with disabled people employing PAs and PA Noticeboard service, though focused on carer support rather than direct disability services.

Direct peers

• United Response: National charity providing personalised support, home care, and community engagement for people with disabilities and mental health needs. Closely comparable in service mix — direct care, community participation, and supported employment — though operating across multiple UK regions.
• Hft: UK charity supporting people with learning disabilities through supported living, personalisation, and advocacy. Direct peer in delivering personal care and community engagement to disabled adults, with overlapping PA/employer support offerings.
• Disability Rights UK: National organisation led by disabled people providing benefits advice, disability rights advocacy, and policy work. Directly comparable to Possability People's Advice Centre, GIG, and LEAGs offerings, but operating nationally and politically.
• Accessible UK (Shopmobility network): National network of Shopmobility schemes offering wheelchair and mobility scooter hire. Direct peer for Possability People's Brighton & Hove Shopmobility service, operating similar low-cost mobility-equipment hire at town-centre locations.

Emerging players

• Mind: UK mental health charity providing advice, information, and community programmes. Overlaps with Possability People's Mental Health Lived Experience Advisory Groups (LEAGs) and wellbeing workshops, particularly through the UOK partnership in Brighton, Hove and East Sussex.

Others

• MS Society: UK charity for people affected by Multiple Sclerosis. Existing strategic partner of Possability People (specialist MS advice service in Sussex coastal area), making it both a collaboration partner and an adjacent organisation in disability advice and support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/possabilityppl
• Xx.com/Possabilityppl
• LinkedInlinkedin.com/company/possabilityppl

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Possability People