Accurate Network Services
Accurate Network Services is a privately held managed IT and cybersecurity provider based in Edmonton, Alberta, delivering per-user subscription IT support, managed security, and AI advisory services to hundreds of organizations across Western Canada.
- Company typePrivate
- Founded2008
- HeadquartersEdmonton, Canada
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Accurate Network Services does
Accurate Network Services is a privately held managed IT services provider headquartered in Edmonton, Alberta, with a regional office in Calgary, serving businesses and non-profits across Western Canada (Alberta, British Columbia, and the Northwest Territories). Founded in 2006 by Luke Williamson and currently led by CEO Bente Roycroft, the company has grown from a solo operation to roughly 60 employees, much of it through referral-based organic growth and the 2025 acquisition of Edmonton-based Shift Support.
The company's core offering is a portfolio of recurring subscription services delivered under a per-user monthly pricing model with no long-term contracts. Accurate Advance provides fully-managed IT including unlimited helpdesk support (T2/T3 only), 24/7 monitoring, backup and continuity, asset and documentation management, procurement, security essentials, and onsite services. Accurate Protect layers managed cybersecurity on top, combining AI-augmented defense software, Endpoint Detection & Response via SentinelOne, DNS filtering, and user-awareness training. Co-Managed IT augments internal IT teams with overflow and specialized expertise. Accurate Intelligence is a newer AI advisory and workflow automation service that helps clients select and deploy LLMs and agents. The technology stack is anchored in Microsoft 365 and Azure (the firm holds Microsoft Gold Partner status), with hardware and infrastructure partnerships across Dell, Lenovo, HP, HPE, Aruba, and APC.
Accurate serves hundreds of organizations across at least eight verticals — oil & gas, healthcare, finance/professional services, legal, education, non-profit, government, construction, tourism/hospitality, and mining — generating revenue primarily through subscription managed services with supplementary professional services revenue from AI advisory, technology procurement, and project-based work. The go-to-market is sales-led and consultative, with dedicated Account Managers acting as 'technical advisors,' and is reinforced by an active community and event marketing program including the Climbing for Change charity initiative, cybersecurity seminars, and partnerships with OWASP Edmonton, Sherweb, and Armour Insurance.
Accurate Network Services firmographics
Firmographics- Name
- Accurate Network Services
- Legal name
- Accurate Network Services
- Website
- https://www.accuratenetworks.ca
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Accurate Network Services is a privately held managed IT and cybersecurity provider based in Edmonton, Alberta, delivering per-user subscription IT support, managed security, and AI advisory services to hundreds of organizations across Western Canada.
- Ownership category
- akta.pro rank
Accurate Network Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Managed Network Services (NOC, Monitoring, Optimization) (BPAEAEAC), Network Performance Management & Observability Services (BPAEAEAH), Network Architecture & Design Services (BPAEAEAA)
Keywords
Where Accurate Network Services is headquartered
LocationHeadquarters
- HQ city
- Edmonton
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Accurate Network Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Accurate Advance): Fully-managed IT support delivered under a per-user model with a fixed monthly fee. Includes unlimited on-demand IT support, monitoring & updates, backup & continuity, server & workstation management, documentation, technology procurement, security essentials, onsite services, and dedicated account management. No long-term contracts and no surprise invoices.
- Co-Managed IT Services: Services designed to work alongside existing internal IT teams with options for expanded availability, vacation coverage, and specialized expertise.
- Managed Security Services (Accurate Protect): Cybersecurity services at one fixed monthly fee per user, providing layered defenses against advanced threats and helping reduce cyber insurance costs.
- AI Services (Accurate Intelligence): From AI Curious to AI Operational - helping identify the right LLM and securely automating existing workflows to maximize employee productivity.
- Technology Procurement: Technical expertise and buying power to help clients purchase quality equipment and software at competitive prices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Accurate Advance - Fully-managed IT package with all-inclusive services |
| Subscription | Monthly | Managed Security Services (Accurate Protect) |
| Other | Pay-as-you-go | Credit card payment processing fee |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Accurate Network Services product offering
Product offeringCore offering
Accurate Network Services is a managed IT services provider selling fully-managed and co-managed IT packages, layered managed cybersecurity, and AI operational services to organizations across Western Canada. Its portfolio centers on Accurate Advance (per-user, all-inclusive IT with 24/7 monitoring, backup, security essentials and onsite support), Co-Managed IT to augment internal teams, Accurate Protect managed security (SentinelOne EDR, AI-powered defense, DNS filtering, phishing simulations), and Accurate Intelligence for secure LLM-based workflow automation. Services are delivered on flat monthly subscriptions with no long-term contracts.
Product overview
Accurate Network Services is a managed IT services provider offering a portfolio of integrated services rather than a single unified software product. The core offering consists of Accurate Advance (a fully-managed IT package), Co-Managed IT (for internal team augmentation), Accurate Protect (managed cybersecurity), and AI Accurate Intelligence (AI operational services). These services are delivered through a combination of proprietary processes, certified tools, and human expertise, with pricing structured as per-user monthly fees. The company also provides supplementary services including technology procurement, cloud migration, SharePoint implementation, and a computer refurbishment program for nonprofits.
Differentiator
Problem solved
Functional benefit
Products and services
- Accurate Advance Fully-managed IT package providing comprehensive business support including unlimited on-demand IT helpdesk, 24/7 monitoring and updates, backup and continuity solutions, server and workstation management, SOC 2 certified documentation, technology procurement, security essentials with AI-powered defense, unlimited onsite services, and dedicated account management — delivered under a per-user monthly model with no long-term contracts.
- Co-Managed IT IT support service designed to expand and work alongside existing internal IT teams, providing expanded availability, vacation coverage, and specialized expertise to supplement in-house capabilities.
- Accurate Protect (Managed Security Services) Multi-layered cybersecurity defense protecting against phishing, ransomware, and insider threats. Includes AI-powered defense software, SentinelOne Endpoint Detection & Response, user awareness training, phishing simulations, DNS filtering, and suspicious activity monitoring, designed to improve cyber insurance eligibility.
- AI Accurate Intelligence AI operational solution that helps organizations transition from AI curious to AI operational — services include identifying the right LLM for specific applications, designing secure workflows, deploying AI agents, and managing them continuously to maximize employee productivity.
Quantifiable outcome
- 80% reduction in support tickets within first week of onboarding
- +2 more outcomes
Companies that use Accurate Network Services
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles3 records
Accurate Network Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature4 records
Accurate Network Services partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, strategic and minor.
- MicrosoftcoreMicrosoft Gold Partner status indicating advanced competencies and customer success in Microsoft technologies. Microsoft 365 and Azure services are core to Accurate's service delivery.
- Dell TechnologiescoreTechnology partner providing hardware solutions and co-hosting events like 'AI Computing: Worth the Hype?' showcasing AI-powered PCs for businesses.
- SentinelOnecoreCybersecurity partner providing Endpoint Detection & Response (EDR) as part of Accurate Protect security services, guarding against advanced threats.
- OWASP EdmontonstrategicJoint event partnership delivering high-impact, real-world security education through 'Real Breaches. Real Decisions. Real Edmonton Organizations' event focused on understanding actual cyber attack methodologies.
- SherwebstrategicCloud solutions partner co-hosting 'AI Readiness Factors: Your Guide to Secure AI Adoption' events to educate organizations on AI adoption readiness factors.
- Armour InsurancestrategicInsurance partner co-hosting 'Anatomy of an Attack' events to educate clients on cybersecurity attack methodologies and cyber insurance requirements.
- Legal Administration Professionals (CALA)minorBreakfast sponsor and vendor fair participant at the CALA Bi-Annual Educational Conference serving legal administration professionals.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Accurate Network Services competitors and assessment
Company assessmentMarket position
Strengths5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Accurate Network Services social profiles
Digital presenceAccurate Network Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Accurate Network Services leadership team
Management profileNumber of profiles
Profiles4 records
Accurate Network Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
Accurate Network Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Accurate Network Services M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Accurate Network Services
What does Accurate Network Services do?
Accurate Network Services is a managed IT services provider selling fully-managed and co-managed IT packages, layered managed cybersecurity, and AI operational services to organizations across Western Canada. Its portfolio centers on Accurate Advance (per-user, all-inclusive IT with 24/7 monitoring, backup, security essentials and onsite support), Co-Managed IT to augment internal teams, Accurate Protect managed security (SentinelOne EDR, AI-powered defense, DNS filtering, phishing simulations), and Accurate Intelligence for secure LLM-based workflow automation. Services are delivered on flat monthly subscriptions with no long-term contracts.
Is Accurate Network Services a public or private company?
Accurate Network Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Accurate Network Services founded?
Accurate Network Services was founded in 2008. It employs 51 to 100 people.
Where is Accurate Network Services based?
Accurate Network Services is headquartered in Edmonton, Canada, in the North America region.
How does Accurate Network Services make money?
Five revenue lines are on record. Managed IT Services (Accurate Advance) is the primary driver. The others are co-Managed IT Services, managed Security Services (Accurate Protect), AI Services (Accurate Intelligence) and technology Procurement.
Does Accurate Network Services have an API?
No public API is recorded for Accurate Network Services.
What industry is Accurate Network Services in?
Accurate Network Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAEAEAC, Managed Network Services (NOC, Monitoring, Optimization). Its NAICS code is 541513 and its SIC code is 7373.