Pegasus Health

What Pegasus Health does

Pegasus Health (Charitable) Limited is a New Zealand nonprofit Primary Health Organisation (PHO) headquartered in Christchurch, operating across the South Island (Waitaha Canterbury core; extended reach through the Te Waipounamu Workforce Development Hub). Founded in 1993, it supports a network of 260+ general practitioners and member practices with services spanning practice operations, clinical education, IT infrastructure, workforce development, mental health, refugee health, immunisation, and child health programmes. Core assets include the wholly owned 24 Hour Surgery urgent care facility (~160 staff at 401 Madras Street) and shared digital infrastructure, most notably HealthOne (a South Island secure electronic record enabling cross-provider information sharing) and ERMS (an electronic referral management system integrated with practice management systems and HealthPathways).

The organisation's revenue model is anchored in capitation-style PHO funding from Health New Zealand | Te Whatu Ora, supplemented by service-delivery revenue (urgent care, mental health, immunisation coordination, Here Toitū vocational rehabilitation in partnership with the Ministry of Social Development), and professional service fees from IT support, practice management system training (Medtech Evolution, Indici), and clinical education delivered via Wā Kāinga member portal and Te Rau Ako / Totara-based learning management. Pegasus go-to-market blends sales-led practice engagement through relationship management with channel-partner distribution via member practices and four-PHO collaborations (Pinnacle, ProCare, Tū Ora Compass Health) under Health Accelerator.

Strategically, Pegasus has pursued inorganic capability expansion (acquisition of Melon Health in March 2023), a South Island workforce hub joint venture with WellSouth, a social investment practice-purchase programme with Ngāi Tūāhuriri Rūnanga through Paenga Kupenga, and cross-sector service extensions (vocational rehab, smoking cessation, equity programmes for Māori and Pacific peoples). Surpluses are reinvested in community health outcomes under its charitable governance structure.

Name

Pegasus Health

Legal name

Pegasus Health (Charitable) Limited

Website

https://pegasus.health.nz

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

251–500 employees

Short description

Pegasus Health (Charitable) Limited is a Christchurch-based nonprofit Primary Health Organisation supporting 260+ general practices across New Zealand's South Island with shared digital infrastructure, workforce development, IT services, and direct patient care including a 24-hour urgent care facility.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Hospital & Medical Service Plans (6324), Services-Social Services (8300)

akta.pro primary industry

Closed-Panel / Gatekeeper HMOs (HLAEAMAG)

akta.pro secondary industries

Network-Model HMOs (HLAEAMAC), Health Systems Strengthening & Universal Health Coverage (UHC) Partnerships (HLAJAOAL)

Keywords

• Primary healthcare services
• Mental health support
• Urgent care services
• Health information systems
• Community health programmes

Headquarters

HQ city

Christchurch

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. PHO Funding: Pegasus Health operates as a Primary Health Organization funded by Health New Zealand | Te Whatu Ora to provide health services and programmes to the Canterbury community. Funding is received through contractual arrangements with the national health authority.
2. Healthcare Service Delivery: Direct delivery of healthcare services including 24 Hour Surgery urgent care, mental health services, immunizations, and other community health programmes. Revenue comes from government health system funding based on population served and service delivery metrics.
3. IT Support Services: Pegasus provides IT support services to general practices including service desk, hardware procurement, backup services, and training for practice management systems. These services support the broader primary care network.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Pegasus Health is a not-for-profit Primary Health Organisation that coordinates and delivers primary healthcare services in Canterbury/Waitaha, New Zealand. It runs the 24 Hour Surgery urgent care service, supports member general practices with shared digital systems (HealthOne, ERMS, Wā Kāinga) and delivers community and mental health programmes including Te Tumu Waiora, Here Toitū, Tautoko Hauora, refugee health and immunisation coordination.

Product overview

Pegasus Health is a Primary Health Organisation (PHO) supporting general practice in Waitaha Canterbury with a multi-product portfolio. Core digital products include HealthOne (shared electronic health record enabling information sharing between providers), ERMS (electronic referral management system integrating with PMS and HealthPathways), Wā Kāinga (secure member portal), Clinical Connect (peer education programme), and Health Accelerator (collaboration initiative with three other major GP networks). Supporting services include 24 Hour Surgery urgent care centre, Te Waipounamu Workforce Development Hub with training funds, Here Toitū vocational rehabilitation (with MSD), Primary Mental Health Services (BITT, Te Tumu Waiora), Tautoko Hauora community support, B4 School Check coordination with mobile outreach, Immunisation Coordination, Refugee Health Service, and smoking cessation (Te Hā - Waitaha). The organisation also provides IT Service Desk support to practices including PMS training for Medtech Evolution and Indici systems.

Differentiator

Problem solved

Functional benefit

Brands

• 24 Hour Surgery: 24-hour urgent care centre operated by Pegasus Health providing after-hours medical services in Christchurch
• Wā Kāinga
• Te Waipounamu Workforce Development Hub
• Te Tumu Waiora
• HealthOne
• ERMS

Products and services

• 24 Hour Surgery 24/7 walk-in urgent care clinic in Christchurch providing after-hours and acute primary care for the Canterbury community, particularly patients of Pegasus member general practices.
• HealthOne Shared electronic health record system that allows authorised clinicians across the Canterbury region to view and update a single, integrated patient record, supporting joined-up primary and secondary care.
• ERMS (Electronic Referral Management System) Electronic referral management system used by general practices to send and track referrals to secondary care and community services across the Canterbury health system.
• Wā Kāinga Online member portal that allows patients and whānau enrolled with Pegasus practices to access health information and interact with their primary care provider.
• Clinical Connect Peer education programme that delivers small-group learning and continuing professional development for general practice teams across the Canterbury region.
• Health Accelerator Health innovation and collaboration programme that brings together clinicians, researchers and partners to develop and test new models of care in Canterbury.
• Te Tumu Waiora Primary mental health and wellbeing service delivering Health Improvement Practitioners, behavioural health support and other roles embedded within general practice to support patients with mental health and social needs.
• Here Toitū Vocational rehabilitation service that supports people recovering from injury or illness to return to or stay in work, working alongside general practice and other providers.
• Tautoko Hauora Community support service that places support workers alongside general practice teams to help patients with complex health and social needs navigate services and achieve their goals.
• Te Hā – Waitaha Smokefree Support Smokefree support service providing advice, resources and cessation support to people in Canterbury who want to stop smoking, often referred through general practice.
• Refugee Health Service Refugee health service that supports former refugees in Canterbury to access general practice and navigate the health system, including initial health assessments and ongoing primary care.
• Te Waipounamu Workforce Development Hub Workforce development initiative that supports recruitment, training and retention of the primary care workforce across the South Island / Te Waipounamu region.
• B4 School Check Coordination Coordination of the B4 School Check programme, a free health and development check for four-year-olds, delivered through general practices and community providers in Canterbury.
• Immunisation Coordination Immunisation coordination service that supports general practices to deliver the National Immunisation Schedule and improve coverage across Canterbury, including outreach to under-immunised populations.
• Brief Intervention Talking Therapy (BITT) Brief psychological intervention service providing short-term talking therapy for people experiencing mild-to-moderate mental health difficulties, accessed via general practice referral.
• Health Improvement Practitioner (HIP) Service Health Improvement Practitioner service embedding mental health and wellbeing practitioners within general practice to provide brief, same-day interventions for patients.
• Suicide Prevention and Postvention Service Suicide prevention and postvention service providing support to people at risk of, or affected by, suicide, working alongside general practice and community providers in Canterbury.
• IT Service Desk for General Practice IT support service desk providing helpdesk, infrastructure and application support to member general practices using Pegasus digital tools such as HealthOne and ERMS.
• Shared Care Planning Shared care planning service that supports general practice teams to develop and maintain collaborative care plans for patients with long-term conditions, integrating multiple providers.
• Practice Nursing Support Services Support services for practice nurses in member general practices, including professional development, clinical resources and networking across the Canterbury network.

Quantifiable outcome

• 59% of GPs intending to retire or leave general practice in next 3-5 years

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and secondary.

• Paenga Kupenga (Ngāi Tūāhūriri Rūnanga)coreStrategic or Co-development PartnerPartnership through Paenga Kupenga representing Ngāi Tūāhūriri Rūnanga for a Health-Iwi-Community ownership model. Pegasus Health is purchasing practices as part of a social investment strategy to support sustainable and quality general practice while keeping decision-making local and ensuring income stays within the community.
• WellSouthcoreStrategic or Co-development PartnerPegasus Health and WellSouth have been contracted by Health New Zealand | Te Whatu Ora to jointly establish and implement the Workforce Development Hub on behalf of PHOs, primary care providers and partners across Te Waipounamu (South Island).
• Health New Zealand | Te Whatu OracoreStrategic or Co-development PartnerHealth New Zealand | Te Whatu Ora has contracted Pegasus Health and WellSouth to jointly establish and implement the Workforce Development Hub across South Island to strengthen capability and support a more sustainable primary and community care workforce.
• Ministry of Social DevelopmentcoreStrategic or Co-development PartnerHere Toitū service is delivered in partnership between Pegasus Health and the Ministry of Social Development. The service helps individuals with health conditions or disabilities find or maintain work, study, or volunteer opportunities with support from a kaimanaaki (health navigator).
• Health Accelerator (Pinnacle, ProCare, Tū Ora Compass Health)secondaryStrategic or Co-development PartnerHealth Accelerator is a collaboration between four of New Zealand's largest general practice networks - Pegasus, Pinnacle, ProCare, and Tū Ora Compass Health. They work with general practices, innovators, researchers, and government agencies to identify opportunities, pilot new ideas, and scale successful solutions across the sector.
• Te Rau AkosecondaryTechnology or IntegrationTe Rau Ako is Pegasus Health's online learning management system for Clinical Quality and Education programmes, meetings, workshops, sessions and news bulletins. Clinical Connect is coordinated via Te Rau Ako.
• Medical Assurance Society (MAS)secondaryImplementation/ SI/ Consulting PartnerPegasus Health has partnered with MAS to upskill and develop support tools for practices and individuals who want support for succession planning and preparing a practice prior to selling. MAS provides expertise in business models, pricing, and valuations for buying or selling ownership of general practice.
• Te Hā - WaitahasecondaryStrategic or Co-development PartnerTe Hā - Waitaha Smokefree Support partnership provides free quit smoking programmes. Quit coaches from Te Hā work alongside Pegasus smoking cessation teams to provide face-to-face individual or clinic-based support programmes.
• Totara Learning SolutionssecondaryTechnology or IntegrationPegasus Health uses Totara Learning Solutions as their online learning management system through the third party Totara platform for clinical education and professional development programmes.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pegasus Health