Family Services Incorporated

What Family Services Incorporated does

Family Services Incorporated is a Pennsylvania-incorporated nonprofit social services organization founded in 1928 and headquartered at 2022 Broad Avenue in Altoona, PA, serving exclusively Blair County. It operates a coordinated portfolio of five core programs: the Center for Child Justice (a Children's Advocacy Center that has conducted over 1,000 forensic interviews), Victim Services (serving 1,000+ survivors annually of domestic violence and sexual assault), the Family Shelter (over 400 homeless individuals and families served), the Intellectual Disabilities Program (25 residents across 9 licensed residential homes), and the R.K. Agarwal M.D. & Family Teen Center and Shelter (200 runaway/homeless youth served). In aggregate the organization serves more than 3,000 Blair County residents each year, with a 24/7 helpline (814-944-3585), secure chat, walk-in facilities, and on-site legal advocates at the Blair County Courthouse forming its client-access infrastructure.

The business model is a donation- and grant-funded nonprofit. All client-facing services are provided free of charge; revenue derives from individual donations (facilitated through a Bloomerang-based tiered online giving platform at $25-$500 levels), in-kind contributions, government contracts (implied for the licensed ID residential program and victim services), and community grants. The organization is governed by a community board and led by Executive Director Lisa Hann, M.S., with program directors heading each of the five service lines plus operational leadership (Operations, HR, Finance). It has no proprietary technology, no API or app, and no disclosed AI/ML capabilities; delivery is human-services-intensive. The organization is independent, with no parent company, no subsidiaries, and no disclosed institutional or equity backing.

There are minor data-quality issues in the input: a country field lists "Germany" alongside firmographic data that otherwise consistently places the organization in Altoona, PA, USA; and stated headcount of 1-10 employees is inconsistent with the ~30 named personnel identified across management, program directors, and support staff. These discrepancies are noted for transparency but do not change the fundamental profile: a mature, single-county, multi-program human-services nonprofit operating for 95+ years.

Name

Family Services Incorporated

Legal name

Family Services Incorporated

Website

https://familyservicesinc.net

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

1–10 employees

Short description

Family Services Incorporated is a 501(c)-style nonprofit founded in 1928 that delivers five integrated social-service programs — victim services, child advocacy, family and teen shelters, and intellectual-disabilities residential care — to more than 3,000 Blair County, PA residents annually through donations, grants, and government funding.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Child Welfare, Foster Care & Adoption Services (BPAGAEAE), Legal Aid & Client Advocacy Services (BPAGAEAM)

Keywords

• Community social services
• Victim advocacy
• Emergency homeless shelter
• Children's advocacy center
• Intellectual disabilities support

Headquarters

HQ city

Pausa

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Pricing tiers

Distribution channels4 records

Marketing channels8 records

Core offering

Family Services Incorporated delivers free, integrated social services to Blair County residents across five programs: child forensic interviews and medical evaluations at the Center for Child Justice, crisis intervention and legal advocacy through Victim Services, emergency shelter for homeless individuals and families, 24/7 residential support for adults with intellectual disabilities across nine homes, and youth shelter and drop-in services at the Teen Center. All services are provided at no cost to eligible clients and are supported by a 24-hour helpline and secure online chat.

Product overview

Family Services Incorporated is a social services nonprofit organization offering a coordinated portfolio of five interconnected programs serving Blair County since 1928. The core services include the Center for Child Justice (forensic interviews and medical evaluations for child abuse victims), Victim Services (crisis support, counseling, and legal advocacy for survivors of domestic violence and sexual assault), Family Shelter (emergency housing for homeless individuals and families), the Intellectual Disabilities Program (residential support across 9 homes), and the Teen Center and Shelter (housing and support for runaway youth). These programs are complemented by enabling services including an online donation platform and secure chat functionality. The organization serves more than 3,000 individuals annually.

Differentiator

Problem solved

Functional benefit

Brands

• Center for Child Justice: Blair County's Children's Advocacy Center (CAC) that provides a child-friendly, neutral place for forensic interview and forensic medical evaluation of child victims of abuse, neglect or exploitation.
• R.K. Agarwal M.D. & Family Teen Center and Shelter

Products and services

• Center for Child Justice Blair County's Children's Advocacy Center (CAC) providing a child-friendly, neutral facility for forensic interviews and forensic medical evaluations of child victims of abuse, neglect, or exploitation. Has conducted over 1,000 forensic interviews.
• Victim Services Comprehensive support program for survivors of domestic abuse, sexual assault, stalking, and human trafficking. Services include crisis intervention, counseling, safety planning, legal advocacy, medical accompaniment, and support groups.
• Family Shelter Emergency shelter providing a safe, clean, and supportive environment for individuals and families experiencing homelessness in Blair County. Has served over 400 homeless individuals and families.
• Intellectual Disabilities Program Residential support services for individuals with intellectual disabilities or autism, providing personal care, companionship, and life enhancement assistance across 9 residential homes supporting 25 residents.
• R.K. Agarwal M.D. & Family Teen Center and Shelter Safe, supportive environment for teenagers facing challenges at home or experiencing homelessness. Provides 24/7 residential shelter, drop-in center, and groups and educational opportunities for runaway and homeless youth. Has provided shelter to 200 runaway/homeless youth.
• Secure Chat Secure messaging service enabling confidential communication between clients and Family Services staff.
• Online Donation Platform Online donation system enabling community members to contribute financial support to Family Services' programs, accepting various gift amounts and in-kind donations.

Quantifiable outcome

• Serving more than 3,000 individuals in Blair County each year
• +5 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• National Children's Alliance: The national accrediting body and membership association for Children's Advocacy Centers. Family Services' Center for Child Justice is a member CAC, making NCA the closest national institutional peer and standards-setter.
• RAINN (Rape, Abuse & Incest National Network): The largest national anti-sexual-violence organization operating the National Sexual Assault Hotline. Comparable mission scope to Family Services' Victim Services, with substantially broader fundraising reach and brand recognition.
• National Domestic Violence Hotline: The national 24/7 crisis hotline for DV survivors. Provides a complementary (rather than competing) service layer that Family Services' 24-Hour Helpline refers into, and competes for national awareness and donor dollars.

Direct peers

• Children's Home of York: A Pennsylvania-based multi-service nonprofit providing residential, foster care, behavioral health, and family preservation services. Comparable mid-sized regional child and family services nonprofit with similar program mix and funding profile.
• KidsPeace: Pennsylvania-headquartered nonprofit operating residential treatment, foster care, and community-based programs for at-risk youth. Comparable to Family Services' Teen Center & Shelter and child welfare offerings within the same state regulatory environment.
• Catholic Charities of the Diocese of Altoona-Johnstown: A regional multi-service Catholic nonprofit operating in the same Blair County / central PA footprint as Family Services. Delivers comparable social services including counseling, family support, and emergency assistance, competing for the same donor and grant pool.
• YWCA of Greater Pittsburgh: A multi-program nonprofit combining DV/SA advocacy, shelter, child services, and racial justice programming — directly mirroring Family Services' integrated model. Although larger and urban, the service-mix overlap is the closest structural analog.

Regional players

• Centre County Women's Resource Center: A central-PA regional nonprofit providing DV/SA advocacy, counseling, shelter, and education services. Direct service-mix overlap with Family Services' Victim Services, but operating in the adjacent Centre County market.
• Pennsylvania Coalition Against Rape (PCAR): The state-level umbrella organization coordinating rape crisis centers across Pennsylvania. Family Services' Victim Services program operates within PCAR's statewide network, making PCAR a structural peer and key funding/coordination partner.
• PA Coalition Against Domestic Violence: The statewide coalition of domestic violence programs in Pennsylvania. Family Services' Victim Services and courthouse-based PFA advocacy work flow through this network, making it a coordinating peer for funding and policy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@familyservicesincorporated6554
• Facebookfacebook.com/familyservicesincorporated
• Instagraminstagram.com/familyservicesincorporated
• Xx.com/FSI1928

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Services Incorporated