Community Response

What Community Response does

Community Response is a Dublin-based registered charity (RCN 20029548) established in 1990 that provides a comprehensive alcohol and liver health service. The organization operates from a single headquarters at 14 Carman's Hall, Dublin 8, and serves individuals with problematic alcohol use, family members affected by addiction, those impacted by Hepatitis C, and healthcare professionals seeking referral pathways, primarily across Dublin and surrounding counties. All services are delivered free of charge with no fees to service users. The organization is governed by a voluntary Board of Management chaired by Emma Somers, with Philip Murphy as Treasurer.

The service delivery model is built on a continuum of care spanning active drinking through to long-term abstinence, deploying evidence-based therapeutic models including Mindfulness-Based Relapse Prevention (MBRP), Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), the 5-Step Method for family support, psycho-educational group work, harm reduction, and trauma-informed compassion-focused principles. Core programmes include a 12-week Alcohol Stabilisation Group, a 12-week Change and Recovery Group, a 12-month Long Term Aftercare Group, an 8-week MBRP programme, one-to-one psycho-social support, a Community Alcohol Detox Broker role, acupuncture, yoga, and specialized Hepatitis C support and advocacy. Complementary digital infrastructure includes an online Alcohol Self-Assessment Tool, an online referral form, and the free 'Make the Change' resource website (makethechange.ie).

The business model is non-commercial: the organization is funded primarily through statutory bodies including the Health Service Executive (HSE) Addiction Services, Canal Communities Local Drug Task Force, South Inner City Local Drug Task Force, and targeted grants such as those from the Irish Human Rights and Equality Commission. Community Response operates as part of the Hepatitis C Partnership, a national collaborative network alongside Coolmine, SAOL Project, Chrysalis, Irish Haemophilia Society, UISCE, and the National Drug Treatment Centre, with a shared goal of making Hepatitis C a rare disease in Ireland by 2030. The 5-Step Method family support intervention is named in Ireland's national strategy 'Reducing harm, Supporting Recovery 2017-2025'.

Name

Community Response

Legal name

Community Response Ltd

Website

https://communityresponse.ie

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Response is a Dublin-based registered charity established in 1990 providing free, evidence-based alcohol and liver health services—including group therapy, individual support, family programs, and Hepatitis C advocacy—to individuals, families, and healthcare professionals across Dublin and surrounding counties.

Ownership category

akta.pro rank

Product category

Addiction Recovery Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Voluntary Health Organizations (813212)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Substance Use Disorder Prevention & Recovery Services (BPAGACAE), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Community Health, Prevention & Health Education (BPAGACAC)

Keywords

• Alcohol addiction support
• Liver health services
• Hepatitis C advocacy
• Community alcohol detox
• Relapse prevention therapy

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Infrastructure

Revenue model

1. Statutory Funding / Charitable Grants: Community Response is a registered charity (RCN 20029548) funded primarily by statutory bodies and government organizations including the Health Service Executive (HSE) Addiction Services, Canal Communities Local Drug Task Force, and South Inner City Local Drug Task Force. No fees are charged to service users — all services are provided free of charge.
2. Make the Change Resource Distribution: Community Response developed the 'Make the Change' alcohol reduction resource manual and website (www.makethechange.ie), a free resource for individuals, family members and professionals. The resource is distributed freely to increase access to alcohol support services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Community Response is a Dublin-based registered charity that delivers a free, confidential continuum of alcohol and liver health services to adults aged 18+ across Dublin and surrounding counties. Core offerings include structured group programmes (Alcohol Stabilisation, Change and Recovery, Long Term Aftercare, MBRP), one-to-one psycho-social support, family/concerned persons support via the 5-Step Method, a Community Alcohol Detox Broker, holistic therapies (acupuncture, head massage, yoga, mindfulness), Hepatitis C support and advocacy, plus an online Alcohol Self Assessment Tool and the Make the Change alcohol reduction resource.

Product overview

Community Response is a registered charity providing a comprehensive Alcohol and Liver Health Service established in 1990. The organisation offers a continuum of care from active drinking to abstinence, including psycho-educational group programmes (Alcohol Stabilisation Group, Change and Recovery Group, Long Term Aftercare Group, MBRP), individual support services (One to One Support, Community Alcohol Detox Broker), holistic therapies (Acupuncture, Yoga), and family support using the evidence-based 5-Step Method. Additional offerings include an online Alcohol Self Assessment Tool, online referral system, the Make the Change alcohol reduction resource, and Hepatitis C support and advocacy services. All services are free, confidential, trauma-informed, and utilise approaches including Motivational Interviewing and CBT.

Differentiator

Problem solved

Functional benefit

Products and services

• Alcohol Stabilisation Group
• Change and Recovery Group
• Long Term Aftercare Group
• MBRP (Mindfulness Based Relapse Prevention)
• Family / Concerned Persons Support
• One to One Support
• Acupuncture
• Community Alcohol Detox Broker
• Make the Change: Alcohol Reduction Resource
• Yoga for Beginners
• Alcohol Self Assessment Tool
• Online Referral Form
• Hepatitis C Support & Advocacy Service

Quantifiable outcome

• Testimonial from former service user who maintained sobriety for nearly 7 years using tools learned in Community Response groups.
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and supporting.

• Hepatitis C PartnershipcoreStrategic or Co-development PartnerCommunity Response is a member of the Hepatitis C Partnership, a national collaborative network of stakeholders working in the area of Hepatitis C. The partnership includes statutory, community and voluntary sector organizations with service user involvement at its centre. The shared goal is to make Hepatitis C a rare disease in Ireland by 2030.
• CoolminesupportingStrategic or Co-development PartnerCoolmine is represented on the Hepatitis C Partnership steering group alongside Community Response, contributing to the national network focused on Hepatitis C elimination in Ireland.
• The SAOL ProjectsupportingStrategic or Co-development PartnerThe SAOL Project is represented on the Hepatitis C Partnership steering group alongside Community Response, contributing to the national network focused on Hepatitis C elimination.
• ChrysalissupportingStrategic or Co-development PartnerChrysalis is represented on the Hepatitis C Partnership steering group, a national network working to eliminate Hepatitis C in Ireland through collaborative action.
• Irish Haemophilia SocietysupportingStrategic or Co-development PartnerIrish Haemophilia Society is represented on the Hepatitis C Partnership steering group, contributing to the national network addressing Hepatitis C, particularly relevant given the historical transmission of HCV through blood products to people with haemophilia.
• UISCEsupportingStrategic or Co-development PartnerUISCE is represented on the Hepatitis C Partnership steering group, contributing to the national collaborative network focused on Hepatitis C elimination in Ireland.
• The National Drug Treatment CentresupportingStrategic or Co-development PartnerThe National Drug Treatment Centre is represented on the Hepatitis C Partnership steering group, bringing clinical and treatment expertise to the national network addressing Hepatitis C.
• South Inner City Drug and Alcohol Task ForcecoreStrategic or Co-development PartnerCommunity Response conducts research and outreach on behalf of the South Inner City Drug and Alcohol Task Force, including the Assertive Outreach Action Research (December 2021) and the New Communities Street Drinking Assertive Outreach Project (2020).

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Merchants Quay Ireland: Direct peer as Dublin-based addiction and homelessness services provider; comparable service mix including outreach, harm reduction, and recovery support for overlapping client populations.
• Cuan Mhuire: Direct peer as Ireland's largest provider of addiction treatment services including alcohol recovery; comparable therapeutic models and continuum of care structure to Community Response.
• UISCE: Direct peer as Irish drug and alcohol user advocacy organization; co-stakeholder on the Hepatitis C Partnership steering group with Community Response.
• Tabor Group: Direct peer in Irish addiction treatment services offering residential and community-based recovery programs; operates in overlapping geographic regions with comparable evidence-based therapeutic approaches.
• Chrysalis Community Drug Project: Direct peer in Dublin addiction and recovery services; co-member of the Hepatitis C Partnership with Community Response, serving overlapping populations in the South Inner City.
• SAOL Project: Direct peer as Dublin-based addiction and recovery nonprofit for women; co-stakeholder on the Hepatitis C Partnership steering group with Community Response.
• Coolmine Therapeutic Community: Direct peer in Irish addiction services; co-stakeholder on the Hepatitis C Partnership steering group alongside Community Response, providing residential and community-based recovery services in Dublin.

Broad incumbents

• External (Extern) Ireland: Broader social services nonprofit in Ireland with addiction and recovery programs; larger portfolio of services addressing overlapping vulnerable populations across regions.

Emerging players

• Alcohol Action Ireland: National advocate for alcohol policy in Ireland; broader advocacy and policy focus rather than direct service delivery, but referenced in Community Response's own content about community alcohol detox and adjacent to its mission.

Others

• HSE Addiction Services: Statutory funder and commissioning partner of Community Response; not a direct competitor but operates treatment centers and contracts community providers, making it the primary ecosystem stakeholder.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/commresponse
• YouTubeyoutube.com/channel/UC4r6MZIU2n0hIWPXKUBnPCw?view_as=subscriber
• Facebookfacebook.com/communityresp

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Response