What Bentley Health Service does

Bentley Health Service is a 199-bed public hospital located at 18-56 Mills Street, Bentley, Western Australia, operated by the Government of Western Australia's Department of Health as part of the East Metropolitan Health Service (EMHS) network and the Royal Perth Bentley Group (RPBG). It serves a catchment of more than 708,000 West Australians, delivering specialist public hospital care concentrated in rehabilitation, community child and adolescent health, aged care, and mental health. Service lines include a 24/7 Emergency Department, surgical services (two operating theatres covering ENT, general surgery, gynaecology, obstetrics, ophthalmology, orthopaedics, plastic surgery, vascular surgery, and endoscopy), the 12-bed East Metropolitan Youth Unit for 16-24 year-olds with acute mental health needs, adult and older-adult mental health programs (Assessment and Treatment Team, Active Recovery Team, Clinical Treatment Team), aged care and rehabilitation, multidisciplinary Memory and Diabetes clinics, and allied health services spanning speech pathology, podiatry, physiotherapy, pharmacy, and social work.

The hospital's technology footprint is limited to standard public-hospital digital tooling: telehealth Video Call consultations for outpatients and Electronic Prescriptions. There is no disclosed proprietary technology platform, AI/ML capability, SDK, or API. Operating technology is therefore best characterised as a public hospital delivery system integrated into the broader WA Health digital environment rather than a technology product. Digital patient-facing tools (Video Call, Electronic Prescriptions) are noted on the Bentley Health Service website.

Bentley Health Service operates as a non-commercial, publicly funded entity. Revenue (more accurately, operating funding) flows from the Government of Western Australia via consolidated health budgets, with services provided free to eligible patients under Medicare. Private patient billing within the public system offers a secondary revenue stream via private health insurers, but private billing is not the primary economic mechanism. The go-to-market is non-existent in a commercial sense — patients are accessed through emergency presentations, GP and specialist referrals, and elective admission processes. Strategic partners include EMHS network hospitals (Royal Perth, Armadale, Kalamunda, St John of God Midland), Perth Radiology Clinic for diagnostic imaging, Holyoake for alcohol/drug counselling, and the Mental Illness Fellowship of WA for peer support workers. Notable milestones include the December 2024 opening of WA's first stand-alone Midwifery Birth Centre and the return of Maternity Services after their COVID-era temporary closure, as well as Rainbow Tick Accreditation for mental health services (first public hospital in WA).

Name

Bentley Health Service

Legal name

Bentley Health Service

Website

https://bhs.health.wa.gov.au

Company type

Private

Operating status

Operating

Short description

Bentley Health Service is a 199-bed public hospital in Western Australia, operated by the state government within the East Metropolitan Health Service network, providing specialist rehabilitation, aged care, mental health, and midwifery services to over 708,000 catchment residents.

Ownership category

akta.pro rank

Headquarters

HQ city

Bentley

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others

Revenue model

1. Public Hospital Services: As a public hospital funded by the Government of Western Australia, Bentley Health Service provides free public hospital services to eligible patients. The hospital also offers private patient options within the public system, generating some revenue through private health insurance billing.

Pricing tiers

Distribution channels2 records

Marketing channels3 records

Core offering

Bentley Health Service is a 199-bed public hospital delivering specialist inpatient and outpatient care across rehabilitation, community child and adolescent health, aged care, mental health (including a 12-bed youth unit), surgical services, and midwifery-led maternity care. It operates as part of the East Metropolitan Health Service (EMHS) and Royal Perth Bentley Group, serving the East Metropolitan catchment of Western Australia. Core offerings include emergency, elective surgery, rehabilitation, aged care, mental health, and the new Midwifery Birth Centre (WA's first stand-alone birth centre).

Product overview

Bentley Health Service is a 199-bed public hospital within the East Metropolitan Health Service (EMHS) network in Western Australia. The hospital provides a comprehensive range of healthcare services organized as an integrated hospital system. Core clinical services include Emergency Department, Surgical Services (with two operating theatres), and the Midwifery Birth Centre (opened December 2024 as WA's first stand-alone birth centre). Mental health services are a key offering, with the 12-bed East Metropolitan Youth Unit (EMyU) for youth aged 16-24 and comprehensive Adult Mental Health Programs including Assessment and Treatment Team, Active Recovery Team, and Clinical Treatment Team. Allied health services span Speech Pathology, Podiatry, Physiotherapy, Pharmacy, Social Work, and Dietetics. Specialty clinics include Memory Clinic, Diabetes Clinic, Continence Clinic, and Community Rehabilitation. Patient-facing digital services include Video Call telehealth and Electronic Prescriptions. The hospital operates as part of the Royal Perth Bentley Group (RPBG), working collaboratively with Royal Perth Hospital and other EMHS facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• East Metropolitan Health Service (EMHS)coreStrategic or Co-development PartnerBentley Health Service is part of the East Metropolitan Health Service, an extensive hospital and health service network. EMHS aims to maintain and improve the health and wellbeing of more than 708,000 West Australians in its catchment area.
• Royal Perth Bentley Group (RPBG)coreStrategic or Co-development PartnerRoyal Perth Bentley Group is the combined governance structure for Royal Perth Hospital and Bentley Health Service. The group provides excellence in service delivery and care for patients through integrated operations.
• Royal Perth HospitalcoreTechnology or IntegrationTertiary hospital within the EMHS network providing the highest level of care for serious injuries or life-threatening conditions. Bentley Health Service works with Royal Perth Hospital as part of the integrated hospital network.
• St John of God Midland Public HospitalminorStrategic or Co-development PartnerOperates within a public/private partnership with EMHS. Provides public hospital services as part of the regional healthcare network.
• HolyoakeminorStrategic or Co-development PartnerAlcohol and other drug counselling service that works with the Active Recovery Team (ART) at Bentley Health Service's mental health services.
• Mental Illness Fellowship of WA (MIFWA)minorStrategic or Co-development PartnerProvides peer support workers for the Active Recovery Team (ART) at Bentley Health Service's mental health services.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Regional players

• The Alfred Hospital: Major Victorian public hospital with strong rehabilitation, mental health, and aged care service lines. Comparable as an Australian state-funded tertiary public hospital with overlapping specialty capabilities.
• King Edward Memorial Hospital: WA's specialty women and newborns hospital — directly comparable to Bentley's recently reopened maternity services and Midwifery Birth Centre, and previously absorbed Bentley's maternity volumes during COVID.
• Royal Adelaide Hospital: Major South Australian public hospital with comparable bed scale (~800 beds) and a comprehensive service mix including mental health and rehabilitation. Comparable as an Australian state-government acute and specialty hospital.
• Austin Health: Victorian public health service operating Austin Hospital, Heidelberg Repatriation Hospital, and Royal Talbot Rehabilitation Centre — directly comparable for its specialty rehabilitation focus mirroring Bentley's rehab and aged care positioning.
• Royal Melbourne Hospital: Major Victorian public teaching hospital with comparable bed scale and comprehensive service mix including mental health, rehabilitation, and aged care. Comparable as an Australian public hospital benchmark for specialty and acute service delivery.

Direct peers

• St John of God Midland Public Hospital: Operates as a public-private partnership within EMHS, providing public hospital services to the same East Metropolitan catchment. Directly comparable as a public-funded hospital competing for the same patient population.
• Royal Perth Hospital: Bentley's sister hospital within the Royal Perth Bentley Group and EMHS network. Comparable as a public tertiary hospital sharing integrated governance, joint mental health inpatient services (Rainbow Tick-accredited), and overlapping clinical specialties.
• Armadale Health Service: EMHS network peer delivering public hospital services across a similar bed scale and service mix (emergency, surgical, maternity, mental health). Directly comparable as a metropolitan Perth public hospital within the same commissioning system.

Broad incumbents

• Sir Charles Gairdner Hospital: Major Perth metropolitan public tertiary hospital with comparable service breadth including emergency, surgical, mental health, and rehabilitation. Operates in the same WA public hospital system as Bentley.
• Fiona Stanley Hospital: WA's largest public tertiary hospital and a broader incumbent in the Perth metro public hospital market. Comparable as a state-funded comprehensive hospital with overlapping specialty and acute services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/EastMetropolitanHealthService
• LinkedInlinkedin.com/company/bentley-health-service

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bentley Health Service