Fulton Street Software

What Fulton Street Software does

Fulton Street Software (FSS) is a private LLC incorporated in New York that sells the ASARA care coordination platform to nonprofit child welfare and human services agencies in New York State. Founded in 2009 as a public-private social enterprise with 51% ownership by social service partner agencies, FSS evolved its original Options product into ASARA in 2018, offering a single-data-repository suite for case management, foster care activity tracking, billing and payments, reporting, and regulatory data exchange.

Name

Fulton Street Software

Legal name

Fulton Street Software LLC

Website

https://fultonstreetsoftware.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Fulton Street Software sells the ASARA care coordination SaaS platform to nonprofit child welfare and human services agencies in New York State, providing case management, foster care tracking, billing, and state-system integrations. The company operates as a public-private social enterprise.

Ownership category

akta.pro rank

Product category

Human Services / Child Welfare Software

NAICS

Custom Computer Programming Services (541511), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• Human services software
• Child welfare software
• Case management software
• Foster care software
• SaaS for nonprofits

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription: Monthly SaaS subscription payment that includes software licenses, all upgrades, backup recovery, new reports, and added functionality created by other users. Software as a Service model with one monthly payment covering all-inclusive access.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Fulton Street Software sells ASARA, a web-based SaaS care coordination platform for nonprofit child welfare and human services agencies. The platform integrates case management, billing and foster parent payroll, reporting, and EHR/state system interoperability (CONNECTIONS, General Ledger, HIEs/RHIOs). The company also provides Implementation and Training services to convert agencies from legacy DOS/Evolv systems.

Product overview

Fulton Street Software offers a platform-plus-modules architecture centered on ASARA, a comprehensive care coordination platform for child and family services agencies. ASARA serves as the core unified product providing integrated case management and financial solutions as a single data repository for all client services. The platform includes multiple specialized modules: All Human Services, Referral & Intake, Foster Care Activity & Status, Case Management, Resource & Home Member Management, Domestic Violence, Customized Form Data Collection, Billing and Payments, Reporting & Data Export, and Integrated Solutions. The company also provides Implementation and Training services. The original product, Options (launched 2009), was the predecessor to ASARA (launched 2018).

Differentiator

Problem solved

Functional benefit

Brands

• ASARA: Care coordination platform providing integrated solution for tracking social service case management and financial solutions for foster care services. Provides single data repository for all client services with dashboard, metrics, and interoperability capabilities.

Products and services

• ASARA Comprehensive care coordination platform for child and family services agencies, providing integrated case management, financial services, dashboard, metrics, and interoperability with EHR and New York State systems. Sold as a SaaS subscription to nonprofit social service agencies in New York State.
• Implementation Services

Quantifiable outcome

• Eliminates duplicate data entry through bi-directional EHR integration
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• Electronic Health Records (EHR) SystemscoreTechnology or Integration · 1 January 2018ASARA platform integrates with electronic health records systems, HIEs/RHIOs, immunization records, labs, ePrescribing, and formularies. Bi-directional interface eliminates duplicate data entry.
• CONNECTIONS (NY State System)coreTechnology or Integration · 1 January 2018Integration with New York State CONNECTIONS system for OCFS/ODS CNNX data, including import of re-certification dates and seamless data synchronization.
• Abbott HousecoreStrategic or Co-development Partner · 1 January 2009Founding partner agency that helped develop the original Options software. Continues to provide governance input on product development and serves on the Board of Directors. Executive S. Sheikh serves as Director of Information Technology on the FSS Board.
• SCO Family of ServicescoreStrategic or Co-development Partner · 1 January 2009Founding partner agency providing governance input on product development. CEO Suzette E. Gordon and other executives serve on the Board of Directors. Serves as Chairman organization for FSS Board.
• Forestdale Inc.coreStrategic or Co-development Partner · 1 January 2009Partner agency providing governance input and representing New York social service agency needs in platform development.
• Seamen's Society for Children and FamiliescoreStrategic or Co-development Partner · 1 January 2009Partner agency providing governance input and representing child welfare agency needs in platform development.
• MercyFirstcoreStrategic or Co-development Partner · 1 January 2009Partner agency with CEO Renée Skolaski serving on the Board of Directors. Provides governance input and represents agency needs in product development.
• A Child's Place ToosupportingStrategic or Co-development Partner · 1 January 2009Partner agency providing governance input on product development for social services software.
• HomespacesupportingStrategic or Co-development Partner · 1 January 2009Partner agency providing governance input on product development.
• HeartsharesupportingStrategic or Co-development Partner · 1 January 2009Partner agency providing governance input on product development.
• LIAFSsupportingStrategic or Co-development Partner · 1 January 2009Partner agency providing governance input on product development.
• NACSsupportingStrategic or Co-development Partner · 1 January 2009Partner agency providing governance input on product development.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• MediSked: MediSked offers a care coordination and case management platform focused on I/DD, aging, and human services — directly comparable to ASARA in vertical, SaaS delivery, and regulated nonprofit/agency customer base.
• Welligent: Welligent provides a cloud-based case management and EHR platform for human services, behavioral health, and social service agencies — a direct competitor to ASARA in mission, customer profile, and module structure.
• Penelope by Athena Software: Penelope is a case management SaaS for human services and behavioral health agencies, including foster care and child welfare workflows — closely aligned with ASARA's vertical, customer type, and module-based SaaS model.
• CaseWorthy (Social Solutions / Bonterra): CaseWorthy is a case management platform for human and social services agencies, including child welfare, foster care, and behavioral health — directly comparable to ASARA's core scope and nonprofit agency customer base.
• Apricot by Social Solutions (Bonterra): Apricot is a SaaS case management platform built specifically for nonprofit social service organizations, covering intake, outcomes tracking, and reporting — directly overlapping with ASARA's target buyer and use cases.

Broad incumbents

• MEDITECH: MEDITECH is an established EHR vendor with expanding community and behavioral health functionality — a broad incumbent whose social services roadmap overlaps with ASARA's vertical over time.
• Netsmart Technologies: Netsmart is a large, established health and human services EHR/case management vendor serving behavioral health, child welfare, and social services — a much broader incumbent that increasingly competes for the same RFPs ASARA targets.
• CareLogic by Qualifacts: CareLogic is an enterprise EHR and care management platform for behavioral health and human services — broader in scope and scale than ASARA, but overlapping heavily in case management and regulated social service workflows.
• Epic Systems (Community & Social Services modules): Epic, while primarily a hospital EHR, has been extending into community and social services case management. As large health systems standardize on Epic, they may displace point solutions like ASARA in adjacent human services contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/FultonStSoft
• Facebookfacebook.com/fultonstreetsoftware
• LinkedInlinkedin.com/company/fulton-street-software-llc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fulton Street Software