Intercommunity Action

What Intercommunity Action does

Intercommunity Action, Inc. (operating as "Interact") is a Philadelphia-based 501(c)(3) nonprofit founded in 1969 that delivers community-based human services through three operating divisions: Journey's Way (aging services for adults 55+), IDD Services (supports for individuals with intellectual and developmental disabilities), and Behavioral Health Services (anchored by the Greenridge Counseling Center). The organization employs more than 400 staff across more than two dozen programs and operates from multiple owned facilities in Northwest Philadelphia, including a senior center, counseling center, community homes, three affordable senior housing properties, an IDD activity center, and five school-based satellite therapy sites.

The core products are human-services programs rather than technology platforms: evidence-based clinical interventions (CBT, TF-CBT, PCIT, trauma-informed care), 24-hour supervised residential services, life-sharing family arrangements, community integrated employment support (with an 85% placement rate), senior wellness and lifelong-learning programming, HUD-certified housing counseling, and blended case management. Operational technology is limited to an electronic medical records system for clinical documentation; no AI, API, or proprietary platform capabilities are disclosed.

The business model is a hybrid of government-contracted fee-for-service (Medicaid, Philadelphia Behavioral Health System, county behavioral health, OVR), donations from individuals, businesses, and workplace-giving campaigns (United Way, SECA, CFC), recurring membership fees at Journey's Way ($0 to $120/year across three tiers), and transactional program service fees. Referrals are the primary customer acquisition channel, sourced from healthcare providers, schools, supports coordinators, county offices, OVR, and family/self-referrals, with marketing conducted through community events, the website, email newsletters, and Facebook. The organization is governed by a volunteer Board of Directors and is not venture-backed or PE-owned.

Name

Intercommunity Action

Legal name

Intercommunity Action, Inc.

Website

https://intercommunityaction.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

251–500 employees

Short description

Intercommunity Action is a Philadelphia-based 501(c)(3) nonprofit operating since 1969, delivering community-based aging, intellectual/developmental disability, and behavioral health services across three divisions to more than 400 staff and 30+ programs in Northwest Philadelphia.

Ownership category

akta.pro rank

Product category

Community Human and Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Social Assistance (624), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI)

akta.pro secondary industries

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI), Companionship & Social Engagement Visits (HSABAAAA)

Keywords

• Aging services programs
• Behavioral health counseling
• Developmental disabilities support
• Affordable senior housing
• Community residential services

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Contracts & Fee-for-Service: Revenue from government-funded programs including Medicaid, state/county behavioral health systems, and fee-for-service arrangements for clinical services.
2. Donations & Charitable Contributions: Cash donations from individuals, families, businesses, and workplace giving campaigns including United Way, SECA, and CFC programs.
3. Membership Fees: Annual membership fees at three levels: Basic (free), Classic ($30 individual/$55 couple), and Premier ($65 individual/$120 couple).
4. Program Service Fees: Fees for various programs and services including fitness center access ($1/day for Classic members), classes, trips, and other activities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Intercommunity Action (Interact) is a nonprofit human services organization that delivers three integrated service divisions in Northwest Philadelphia: Journey's Way aging services for adults 55+ (senior center programs, fitness/wellness, lifelong learning, housing counseling, affordable housing, and geriatric counseling), IDD Services (24-hour community homes, life sharing arrangements, and community integrated employment), and Behavioral Health Services (outpatient counseling at Greenridge Counseling Center, residential supported independent living, and blended case management). Services are provided directly through agency-owned facilities, community homes, school-based satellite sites, and outpatient centers, with funding from Medicaid, county behavioral health contracts, fee-for-service payments, donations, and membership fees.

Product overview

Intercommunity Action (Interact) operates as a unified human services organization with three core divisions serving Northwest Philadelphia: Journey's Way (aging services for adults 55+), IDD Services (intellectual and developmental disabilities support), and Behavioral Health Services. Journey's Way offers The Center at Journey's Way as its hub, supplemented by Health & Wellness Programs, Learning & Personal Growth, Caring Support Services, Affordable Housing (Pensdale Village I & II, The Fairthorne), and Geriatric Counseling. IDD Services includes Community Homes, Life Sharing Opportunities, and Community Integrated Employment. Behavioral Health Services centers on Greenridge Counseling Center, supplemented by Residential/Supported Independent Living programs and Blended Case Management. All divisions interconnect to provide comprehensive community-based support.

Differentiator

Problem solved

Functional benefit

Brands

• Journey's Way: Resources & Programs for People 55+ - aging services division offering programs for active adults, housing counseling, affordable housing, geriatric mental health, and assisted services
• Greenridge Counseling Center
• Healthy Minds Philly

Products and services

• Journey's Way Aging Services Aging services hub for adults 55+ offering health and wellness programs, lifelong learning, social connections, and caring support services including entitlements assistance, housing counseling, health insurance consultations, legal resources, support groups, and transportation services.
• Affordable Senior Housing Affordable housing developments for independent adults aged 62+, including Pensdale Village I and II near The Center at Journey's Way and The Fairthorne on Ridge Avenue, paired with Journey's Way supportive social services.
• Geriatric Counseling Mental health services for adults 60+ featuring in-community counseling, age-appropriate approaches tailored to individual needs, full evaluations, and ongoing support for depression and emotional issues related to aging.
• IDD Community Homes 24-hour supervised residential services for individuals with intellectual and developmental disabilities located in Roxborough/Manayunk neighborhoods, supporting daily living skills and community integration.
• Life Sharing Opportunities Family living arrangement program where individuals with disabilities are placed with host families who receive monthly stipends for providing care and inclusion as family members.
• Community Integrated Employment Employment support program with 85% success rate placing individuals with developmental/intellectual disabilities in competitive community jobs, offering vocational profiling, job development, training, and follow-along services.
• Greenridge Counseling Center Outpatient behavioral health hub offering intake, individual/family/group counseling, psychiatric evaluations, medication monitoring, and crisis services for children and adults recovering from mental health and substance use challenges, with school-based satellite sites.
• Behavioral Health Residential / Supported Independent Living Adult residential services offering single/shared apartments and shared houses for individuals recovering from mental health challenges, with staff support available on-site and by phone for independent living skill development.
• Blended Case Management In-community support services using a team-based approach to provide crisis response, mental health intervention, and referrals for medical, financial, and housing needs for adults and children in mental health recovery.

Quantifiable outcome

• 85% success rate in placing individuals with disabilities in competitively-paid jobs in the community

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor and core.

• PhilabundanceminorStrategic or Co-development PartnerPartnership to support and assist food insecure older adults through food distribution and nutrition support programs at The Center at Journey's Way
• PCA (Philadelphia Corporation for Aging)coreStrategic or Co-development PartnerPartner in Senior Farmers Market Nutrition Program; Journey's Way operates under PCA guidelines and receives referrals and support through this relationship
• Healthy Minds PhillyminorStrategic or Co-development PartnerCollaborative partnership promoting mental health resources and services; featured on Healthy Minds Philly platform
• Roxborough School of NursingminorStrategic or Co-development PartnerAnnual wellness and resource fair partnership; provides health screenings, consultations, and community health education at Journey's Way
• SEPTAminorStrategic or Co-development PartnerPartnership to provide SEPTA Senior Fare Card distribution events at Journey's Way, making transportation more accessible for older adults

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Merakey: Pennsylvania and multi-state nonprofit providing behavioral health, IDD, and autism services with significant residential and community-based programs. Comparable service mix and government funding profile.
• Center in the Park: Northwest Philadelphia senior center serving adults 55+ with programs in health, wellness, arts, and lifelong learning. Direct peer in the same sub-market and senior center operating model.
• The Arc of Philadelphia: Philadelphia chapter of The Arc, providing case management, employment, and community integration services for individuals with intellectual and developmental disabilities. Direct peer in IDD services and Philadelphia geography.
• Philadelphia Senior Center: Philadelphia nonprofit operating a senior center with health, wellness, and social programs for older adults. Direct peer to The Center at Journey's Way in senior center model and Philadelphia market.
• Resources for Human Development (RHD): Pennsylvania-headquartered nonprofit operating behavioral health, IDD, and aging programs across multiple states. Comparable integrated human services model with similar government-contract funding base.
• Gaudenzia: Philadelphia-based nonprofit providing addiction and behavioral health treatment, residential, and outpatient services. Comparable in behavioral health service delivery model and Philadelphia catchment.
• JEVS Human Services: Philadelphia-based nonprofit providing employment support, behavioral health, and aging services. Closely comparable in multi-service human services model, government-contract revenue mix, and Philadelphia footprint.
• COMHAR: Philadelphia-based nonprofit providing behavioral health, IDD, and HIV/AIDS services including residential programs and outpatient treatment. Comparable in behavioral health and IDD service mix and Philadelphia concentration.
• Horizon House: Philadelphia-area nonprofit providing behavioral health, intellectual disability, and community living services. Directly comparable in IDD residential, behavioral health, and community-based support offerings.
• Elwyn: Pennsylvania-based nonprofit serving individuals with intellectual and developmental disabilities through residential, employment, and behavioral health programs. Comparable IDD services portfolio and Pennsylvania geographic footprint.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/IntercommunityAction
• Xx.com/InteracInc

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intercommunity Action