Hope Hospice & Health Services

What Hope Hospice & Health Services does

Hope Hospice & Health Services is a 501(c)(3) nonprofit hospice organization founded in 1980, headquartered in Pleasanton, California, serving terminally ill patients, chronically ill individuals, dementia patients, family caregivers, and grieving community members across the Tri-Valley and adjacent East Bay communities. Its core clinical offerings include Hospice Care (end-of-life comfort care for patients with a prognosis of six months or less, delivered in private residences, assisted living facilities, and nursing homes), Palliative Care (symptom management for patients continuing curative treatment), Transitions (pre-hospice supportive services), and Grief Support (bereavement programs available to the broader community). Complementary programs include the Living With Dementia Program, Family Caregiver Education Series delivered in English, Spanish, and Mandarin, Family Caregiver Respite Program, Volunteer Services, and Senior Care Education for healthcare professionals. The technology stack centers on a secure electronic patient charting system for multidisciplinary care coordination; no proprietary AI or advanced technology platform is in evidence.

The organization is funded primarily through Medicare, Medi-Cal, and private insurance reimbursements for hospice and palliative clinical services, with donations and grants underwriting community programs (bereavement, caregiver education, dementia support, respite) provided at no charge. Go-to-market is healthcare-professional-referral-led (MD referral forms, in-service presentations at skilled nursing and assisted living facilities) supplemented by self/family referral channels, community education events (Hike for Hope, webinars), and donor cultivation across multiple giving vehicles. On November 30, 2023, Hope Hospice completed a triple merger with By the Bay Health (a UCSF Health affiliate) and Mission Hospice & Home Care to form the largest independent not-for-profit hospice network in Northern California, serving more than 1,100 patients per day with over 600 multidisciplinary staff and 500 community volunteers. The combined entity now operates across hospice, home health, palliative, transitional, pediatric, and residential hospice service lines.

Name

Hope Hospice & Health Services

Legal name

Hope Hospice, Inc.

Website

https://hopehospice.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Hope Hospice & Health Services is a 501(c)(3) nonprofit hospice founded in 1980 serving terminally ill patients, families, and caregivers across the Tri-Valley and Northern California. It delivers hospice, palliative, dementia, grief, and caregiver support programs funded by Medicare, insurance, and donations.

Ownership category

akta.pro rank

Product category

Hospice & Palliative Care

NAICS

Other Individual and Family Services (62419), Other Individual and Family Services (624190)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Inpatient Hospice (General Inpatient Care) (HLADAHAB), Hospice/End-of-Life Respite (Caregiver Relief) (HLADAKAI)

Keywords

• Hospice care
• Palliative care
• Grief support
• Dementia care
• Caregiver education

Headquarters

HQ city

Pleasanton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Healthcare Programs: Medicare, Medi-Cal, and most private health insurance plans fully cover hospice care including nurse visits, supplies, medications, and medical equipment. Palliative care is typically billed through Medicare, private insurance, and private pay with possible patient co-pay.
2. Donations and Grants: As a 501(c)(3) nonprofit organization (Tax ID 94-2576059), Hope Hospice relies on donations and grants to support bereavement care and caregiver programs available at no charge to the public. Multiple giving options including online donations, securities, vehicle donations, legacy giving, event sponsorship, workplace giving, and in-kind goods.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Hope Hospice & Health Services is a nonprofit 501(c)(3) hospice organization delivering end-of-life hospice care, palliative care, and supportive services to terminally and chronically ill patients in their homes across the Tri-Valley, East Bay, and Northern California. Beyond direct patient care, the organization provides grief support, dementia caregiver education, respite services, and volunteer companionship programs, all funded through Medicare/Medi-Cal reimbursements, private insurance, donations, and grants.

Product overview

Hope Hospice & Health Services is a nonprofit hospice organization offering a comprehensive suite of end-of-life and supportive care services. The organization's core offerings include Hospice Care (end-of-life comfort care for terminal patients with six months or less prognosis), Palliative Care (bridge program for chronic illness patients who may still pursue curative treatment), and Transitions (pre-hospice supportive services). The organization also provides specialized programs including the Living With Dementia Program (caregiver education and support), Family Caregiver Education Series (free workshops in multiple languages), Family Caregiver Respite Program (voucher-based respite for dementia caregivers), Grief Support (bereavement services for all ages), Volunteer Services, and Senior Care Education (professional training). All services are delivered primarily in patients' homes (private residences, assisted living, nursing facilities) throughout the Tri-Valley and adjacent East Bay areas. Since November 2023, Hope Hospice has been part of By the Bay Health, the largest independent nonprofit hospice network in Northern California.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care
• Palliative Care
• Transitions
• Grief Support
• Living With Dementia Program
• Family Caregiver Education Series
• Family Caregiver Respite Program
• Volunteer Services
• Senior Care Education

Quantifiable outcome

• Serves approximately 2,000 individuals annually through various service lines including about 750 hospice patients per year
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered flagship, minor and core.

• By the Bay HealthflagshipStrategic or Co-development Partner · 30 November 2023By the Bay Health, Mission Hospice & Home Care, and Hope Hospice completed a triple merger effective November 30, 2023, forming the largest independent not-for-profit hospice network in Northern California. By the Bay Health is an affiliate of UCSF Health. The combined organization serves more than 1,100 patients per day with over 600 staff and 500 volunteers, providing comprehensive serious illness and end-of-life care including hospice, home health, palliative care, transitional care, pediatric care, bereavement counseling, dementia support, and Mission House residential hospice.
• Mission Hospice & Home CareflagshipStrategic or Co-development Partner · 30 November 2023Mission Hospice & Home Care, founded in 1979 as the first not-for-profit hospice in San Mateo County, merged with By the Bay Health and Hope Hospice to form the largest independent not-for-profit hospice network in Northern California. The combined organization aims to transform serious illness and end-of-life care with equitable access to high-quality, comprehensive, and integrated services.
• NorCal Minis Car ClubminorOthers · 20 January 2021NorCal Minis car club made a generous donation enabling Hope Hospice to purchase 20 Joy For All Companion Pet animatronic cats for the robotic pet program to comfort isolated patients during the COVID-19 pandemic.
• Toll Brothers Northern California DivisionminorGTM or Marketing Partner · 9 July 2018Toll Brothers Northern California Division conducted an annual golf benefit at Castlewood Country Club in Pleasanton that raised over $102,000 for Hope Hospice in 2018, with over 180 golfers participating.
• UCSF HealthcoreStrategic or Co-development PartnerBy the Bay Health is an affiliate of UCSF Health, recognized worldwide for innovative patient care reflecting the latest medical knowledge, advanced technologies, and pioneering research. This affiliation expands a comprehensive Bay Area network addressing the multifaceted health needs of patients and families.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• VITAS Healthcare: Largest U.S. hospice provider, operating across multiple states with hospice and palliative services. As a national for-profit incumbent, VITAS is the dominant scale competitor against which regional nonprofit hospices position themselves.
• Amedisys (Optum Hospice): Major national home health and hospice provider now part of UnitedHealth/Optum. Represents the consolidated, payer-aligned hospice model that increasingly competes with independent nonprofits for referral and contract access.

Direct peers

• Gilchrist: Maryland-based nonprofit hospice and palliative care provider serving greater Baltimore. Operates a comparable continuum (hospice, palliative, grief, elder medical care) under a mission-driven nonprofit structure.
• Hospice of the Valley: One of the largest nonprofit hospices in the U.S., serving the Phoenix metropolitan area. Comparable mission-driven, community-funded model with hospice, palliative, and grief services at meaningful scale.
• By the Bay Health: Hope Hospice's parent organization formed through the Nov 2023 triple merger. By the Bay Health is a UCSF Health-affiliated nonprofit hospice and home health provider serving the SF Bay Area — directly comparable in mission, service mix, and geography.
• Pathways Home Health and Hospice: Bay Area nonprofit providing hospice, home health, palliative care, and grief support across the San Francisco Peninsula and South Bay. Comparable nonprofit mission, service continuum, and Northern California footprint.
• Center for Hospice Care: Indiana-based nonprofit hospice and palliative care provider operating a comparable mission-driven, community-funded model with hospice, palliative, and grief services across multiple service areas.
• Mission Hospice & Home Care: Sister organization formed through the same triple merger; founded in 1979 as the first not-for-profit hospice in San Mateo County. Provides hospice, home health, and bereavement services in the Bay Area — nearly identical operating model and mission.

Regional players

• Sutter Care at Home: Sutter Health's home health and hospice arm serving Northern California, including the Bay Area. Operates a comparable hospice/home-health model but as part of a broader integrated delivery system rather than a standalone nonprofit.
• Kaiser Permanente Hospice: Integrated hospice program of Kaiser Permanente Northern California. Serves a captive member population in the same Bay Area geography and represents the payer-aligned model Hope may increasingly compete against for ACO-style contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/HopeHospiceCA
• Facebookfacebook.com/HopeHospiceDublin
• LinkedInlinkedin.com/company/hope-hospice-dublin-ca

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope Hospice & Health Services