High Point Treatment Center

What High Point Treatment Center does

High Point Treatment Center Inc. is a Massachusetts nonprofit behavioral health organization founded in 1996 and headquartered at 72 Kilburn Street, New Bedford, providing substance use disorder and mental health treatment across Southeastern Massachusetts. It operates under an affiliate structure that includes SEMCOA (Southeast Massachusetts Council on Advocacy, dating to 1971) and SSRAC (South Shore Resource and Advocacy Center), delivering a full continuum of care spanning inpatient (Acute Treatment Services and Clinical Stabilization Services in Brockton and Plymouth), outpatient (Behavioral Health Urgent Care, Community Behavioral Health Centers, Opioid Treatment Program), residential (Transitional Support Services, Monarch House, Harmony House, Unity House, WRAP House, Graduate Houses), community-based services (Mobile Crisis Intervention, Adult Community Crisis Stabilization, Community-Based Recovery Services, prevention), and family/victim services including four family shelters and SSRAC's domestic violence and homicide bereavement programs.

The core technology stack is modest and non-differentiated: a NetSmartCloud-hosted Electronic Health Record branded myHealthPointe that gives patients portal access to records, lab results, and medications; ConvergePay for credit-card payment processing; and Microsoft Forms for referral intake. There is no disclosed AI/ML capability, proprietary clinical model, or significant data flywheel — clinical decisions are made by master's-level clinicians, with rapid-access service-level commitments (48-hour clinical visits, 24-hour MOUD, 60-minute MCI response) achieved through staffing rather than automation.

The business model is a mission-driven, public-payer-dominated services operation: revenue is generated primarily through Medicaid/MassHealth and private insurance billing for clinical services, supplemented by contracts with Massachusetts state agencies (BSAS, DMH, DPH, DCF) and federal pass-through grants (MOVA, OVC, OVW, HUD), with additional self-pay/financial-assistance and donation revenue (including a car-donation program via Donation Line, LLC). The 24/7 centralized admissions line, walk-in BHUC/CBHC access, and school-based delivery form the primary go-to-market, while the Recovery Coach Training Academy and ACT counselor certification program extend influence beyond direct service delivery.

Name

High Point Treatment Center

Legal name

High Point Treatment Center Inc.

Website

https://hptc.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

High Point Treatment Center is a Massachusetts nonprofit providing a full continuum of substance use and mental health services — inpatient, outpatient, residential, crisis, and family — across Southeastern Massachusetts via affiliates SEMCOA and SSRAC, primarily funded by Medicaid and state contracts.

Ownership category

akta.pro rank

Product category

Behavioral Health and Substance Use Disorder Treatment

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF), Substance Use Detoxification Centers (Medical Detox) (HLAFACAD), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Substance use treatment
• Behavioral health services
• Mental health treatment
• Crisis intervention services
• Residential recovery programs

Headquarters

HQ city

New Bedford

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing behavioral health, substance use disorder treatment, and mental health services billed to insurance providers including Medicaid (MassHealth) and private insurance. Services include inpatient (ATS, CSS), outpatient, residential, and crisis services.
2. Section 35 Civil Commitment Services: State-funded treatment services for individuals civilly committed under Section 35, potentially covered through BSAS (Bureau of Substance Addiction Services) contracts or Single Case Agreements with insurance providers.
3. Uninsured/Self-Pay Services: Self-pay patients receive good faith estimates and may qualify for financial assistance including state contracts and sliding fee scales based on financial eligibility.
4. Donations and Fundraising: Donations accepted for specific programs or operating expenses. Car donation program through partnership with Donation Line, LLC. Contact: 774-628-1007 for donation inquiries.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

High Point Treatment Center provides a comprehensive continuum of behavioral health and substance use disorder treatment services across Southeastern Massachusetts. Core service lines include medically monitored inpatient detoxification (Acute Treatment Services), Clinical Stabilization Services (CSS), outpatient counseling, medication-assisted treatment including an Opioid Treatment Program (methadone, buprenorphine, naltrexone), residential recovery homes, 24/7 Mobile Crisis Intervention, Behavioral Health Urgent Care walk-in centers, and Community Behavioral Health Centers. Through affiliates SEMCOA and SSRAC, the organization also delivers family/homelessness shelter services, domestic violence advocacy, prevention/education programs, and the ACT Addiction Counselor Training and Recovery Coach Training Academy.

Product overview

High Point Treatment Center is a behavioral health and substance use disorder treatment organization offering a comprehensive continuum of care through multiple interconnected service lines. The organization operates as a platform of integrated treatment programs including: inpatient services (Acute Treatment Services/D detox and Clinical Stabilization Services), outpatient services (Behavioral Health Urgent Care, Community Behavioral Health Centers, Opioid Treatment Programs), residential services (Transitional Support Services, recovery homes including Monarch House, Harmony House, Unity House, WRAP House, Graduate Houses), community-based services (Mobile Crisis Intervention, Adult Community Crisis Stabilization, CBRS, Recovery Coaches, Prevention Services), family services (Family Centers, Family Preservation Program, Healthy Families), and victim services through affiliate SSRAC (domestic violence services, homicide bereavement). The organization also provides educational programs (ACT Program for counselor certification, Recovery Coach Training Academy) and specialized programs including school-based services, children's behavioral health initiatives, and problem gambling services. High Point serves southeastern Massachusetts with facilities in Plymouth, Brockton, New Bedford, Fall River, Taunton, and Wareham.

Differentiator

Problem solved

Functional benefit

Brands

• Recovery Coach Training Academy: Home of the nationally recognized Recovery Coach Academy, providing training programs for Recovery Coaches worldwide based on CCAR curriculum.
• ACT Program

Products and services

• Acute Treatment Services (ATS) / Detox 24/7 medically monitored detoxification and stabilization with individual and group counseling, recovery planning, and medical oversight for safe withdrawal from alcohol and other drugs. For adults and adolescents needing supervised detox.
• Clinical Stabilization Services (CSS) Step-down rehabilitation program incorporating individual and group counseling, 12-step education, psycho-educational groups, lectures, and opioid overdose prevention workshops focused on relapse prevention and coping skills.
• Behavioral Health Urgent Care (BHUC) Expedited access outpatient services for behavioral health and substance use disorder treatment, providing walk-in screenings, clinical visits within 48 hours, medication appointments within 72 hours, and MOUD within 24 hours.
• Community Behavioral Health Center (CBHC) Comprehensive outpatient services including adult and child counseling, psychiatry, medication management, community support programs, and recovery coach/navigator services with 24/7 crisis care availability.
• Opioid Treatment Program (OTP) Methadone treatment program for adults with opioid use disorder, providing daily dosing, access to buprenorphine (Suboxone) and naltrexone (Vivitrol), individual and group sessions, and case management services.
• Mobile Crisis Intervention (MCI) 24/7 rapid response teams for behavioral health emergencies providing evaluation, assessment, crisis planning, brief clinical interventions, and referrals conducted by master's-level clinicians in-person, via telehealth, or mobile in the community.
• Adult Community Crisis Stabilization (ACCS) Short-term 24/7 inpatient treatment for adults needing intensive behavioral health support in a safe, structured environment with individual and group therapy, psychiatric consultation, medication management, peer support, and discharge planning.
• Transitional Support Services (TSS) Structured post-detox residential care bridging the gap between detox and step-down services with life skills training, relapse prevention, and aftercare coordination.
• WRAP House 18-bed transitional housing stability and support home for females age 18+ in recovery from substance use disorders.
• Monarch House 27-bed residential recovery home for individuals identifying as female aged 18+, offering SUD counseling, psycho-educational groups, individualized treatment planning, and coordination with DCF, parole, probation, medical, mental health, and education agencies.
• Harmony House 26-bed residential recovery treatment program for males and individuals who identify as male ages 18+ in recovery from substance use disorders, meeting Level 3.1 ASAM criteria.
• Unity House 15-bed housing stability and support model providing recovery-focused case management for individuals identifying as male age 18+ in recovery from substance use disorder.
• Men's Graduate House 9-single room substance-free housing for men in intermediate stages of recovery with recovery-oriented accommodations.
• Women's Graduate House Substance-free housing for women in intermediate stages of recovery with recovery-oriented accommodations.
• Family Centers Emergency shelter and case management services for families experiencing homelessness at four locations (Fall River, New Bedford/Harbour House, Taunton, Wareham) with wraparound support services.
• Family Preservation Program (FPP) Housing and case management services for homeless families with children where the head of household has a substance use disorder, with 24/7 staff availability for emergencies.
• Healthy Families Voluntary home-based family support and coaching program for first-time young parents funded by the Children's Trust, serving greater Brockton and Attleboro-Taunton areas.
• South Shore Resource and Advocacy Center (SSRAC) Domestic violence victim services including counseling, crisis intervention, legal advocacy, homicide bereavement (S.H.A.R.E.S.), Road to Healing for impaired driving incidents, SAFEPLAN court advocacy, hospital-based advocacy, and transitional housing.
• Children's Behavioral Health Initiative (CBHI) Home- and community-based services providing individualized, intensive therapy and support to youth and their families struggling with mental health and substance use.
• School-Based Services Mental health and substance use support services provided directly in area schools during school hours, offering therapeutic services for students with symptoms including anxiety, depression, ADHD, and spectrum disorders.
• Home-Based Therapy Traditional outpatient individual, couples, and family therapy for adults, adolescents, and children provided in home and/or school settings by licensed social workers, mental health clinicians, and certified addiction specialists.
• Community-Based Recovery Services (CBRS) Wraparound support services with Recovery Coaches (individuals in recovery using lived experience) and Recovery Support Navigators to help individuals explore recovery and achieve their goals.
• Prevention Services Community-based services promoting mental health and preventing/reducing substance use through awareness, education, and support across 11 communities in southeastern Massachusetts.
• Adolescent Community Reinforcement Approach (A-CRA) Evidence-based therapy for youth ages 13-25 with substance use or co-occurring issues, focusing on replacing substance use with constructive activities and improving alternative rewards.
• Structured Outpatient Addiction Program (SOAP) Intensive outpatient support program for individuals in early recovery from substance use disorders.
• Intimate Partner Abuse Education Program (IPAEP) Educational programming for perpetrators of domestic violence to reduce future harm and promote healthy relationships.
• Problem Gambling Services Support services for individuals experiencing problem gambling addiction.
• ACT Program (Addiction Counselor Training) Educational program providing 270 curriculum hours required for individuals to become eligible for the International Certification Reciprocity Consortium (ICRC) exam and attain Licensure Alcohol and Drug Counselor (LADC) certification.
• Recovery Coach Training Academy Training program based on CCAR Recovery Coach Academy providing education hours toward Certified Addiction Recovery Coach Credential (CARC), with 46 hours provided free to qualifying employees.

Quantifiable outcome

• Walk-in screenings with clinical visits within 48 hours, medication appointments within 72 hours, MOUD within 24 hours at Behavioral Health Urgent Care centers
• +2 more outcomes

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Beth Israel Deaconess Hospital-PlymouthcoreStrategic or Co-development PartnerSSRAC (South Shore Resource and Advocacy Center) provides hospital-based advocacy at Beth Israel Deaconess Hospital-Plymouth. Advocates provide crisis intervention, support, and resources to individuals seeking medical attention who have experienced domestic violence.
• Massachusetts Office for Victim Assistance (MOVA)coreOthersFunding and programmatic partner supporting SAFEPLAN court advocacy program and other victim services through SSRAC
• Office for Victims of Crime (OVC)coreOthersFederal funding partner supporting homicide bereavement (S.H.A.R.E.S.) and victim services programs
• Massachusetts Department of Public Health (DPH)coreOthersState agency partner supporting prevention services and public health initiatives
• Office on Violence Against Women (OVW)coreOthersFederal funding partner supporting transitional housing and domestic violence services through SSRAC
• United WaycoreOthersFunding partner supporting community services and family support programs
• Bureau of Substance Addiction Services (BSAS)coreOthersState licensing and funding partner for substance use disorder treatment programs, including Section 35 civil commitment services
• Area Schools (Southeastern Massachusetts)coreStrategic or Co-development PartnerHigh Point has partnered with area schools to offer therapeutic services during school hours. Students can meet with clinicians weekly to process struggles including anxiety, depression, ADHD, and spectrum disorders.
• Massachusetts Rehabilitation CommissionminorStrategic or Co-development PartnerReferral partner for Family Preservation Program connecting clients to vocational rehabilitation services
• Department of Children and FamiliescoreStrategic or Co-development PartnerReferral partner for Family Preservation Program and Monarch House services, coordinating care for families involved with DCF
• City of New Bedford Continuum of Care (COC)coreStrategic or Co-development PartnerHUD-funded Permanent Supportive Housing (PSH) program managed by the City of New Bedford COC for chronically homeless individuals
• SEMCOA (Southeast Massachusetts Council on Advocacy)coreOthersAffiliated organization providing substance use, mental health, domestic violence, homelessness, and parenting services. Founded in 1971, providing wraparound services in southeastern Massachusetts.
• South Shore Resource and Advocacy Center (SSRAC)coreOthersAffiliated nonprofit providing domestic violence services, homicide bereavement, and impaired driving victim services. 24-hour hotline: 508-746-2664
• Donation Line, LLCminorOthersFundraising partner for car donation program. Contact: 877-227-7487 ext. 2765 for vehicle donations to High Point Treatment Center

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bay Cove Human Services: Massachusetts-based nonprofit offering substance use, mental health, homelessness, and developmental disability services. Comparable as a multi-service behavioral health and human services platform serving Eastern Massachusetts with state contracts.
• Spectrum Health Systems: Massachusetts-based nonprofit providing opioid treatment programs, inpatient detox, residential, and outpatient substance use disorder services. Directly comparable in service mix, geography, and nonprofit/government-funded operating model.

Peers

• AdCare Hospital:

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCOc9_ItAtncWGGlQXYrA1xw
• Facebookfacebook.com/HighPointTreatmentCenter
• LinkedInlinkedin.com/company/high-point-&-affiliated-organizations

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about High Point Treatment Center