DOKUWORKS

What DOKUWORKS does

d.works GmbH (DOKUWORKS) is a privately held German B2B enterprise security and document management company founded in 1979, headquartered in Wilnsdorf, Germany, with 11-50 employees. The company operates across two integrated pillars: Business Continuity (BCM consulting, crisis management, IT security including penetration testing and vulnerability analysis, data protection/GDPR, Compliance+ covering whistleblower, supply chain, and AML, certification guidance for NIS2/TISAX/DORA/ISO 27001, and incident response) and Document Solutions (consulting, software including print management, managed print services, document processes, and capture solutions, plus hardware such as printers, scanners, multifunction devices, label printers, plotters, handhelds, and barcode scanners). All offerings are delivered with monitoring, managed services, and SLAs.

d.works targets mid-market enterprises in nine verticals including financial services, municipalities and public administration, healthcare, trade and logistics, manufacturing, IT system houses, education, construction, and automotive dealerships. Revenue is generated through professional consulting (project-based and retainer), hardware sales and distribution, software (likely subscription/recurring), and managed services with SLAs; pricing is custom and quote-based with multi-year contracts. Distribution combines direct enterprise sales, a white-label/VAR channel for IT system houses, an e-commerce shop for office supplies, and a multi-language (DE/EN/FR/IT) customer portal with TeamViewer-backed remote support.

The company's strategic posture in 2025 is oriented around regulatory tailwinds (NIS2, DORA, ISO 27001), AI compliance advisory, and channel-led scaling, while retaining its heritage in print and document management for regulated industries.

Name

DOKUWORKS

Legal name

d.works GmbH

Website

https://doku.works

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

DOKUWORKS (d.works GmbH) is a German B2B enterprise security and document management firm offering IT security, business continuity management, regulatory compliance (NIS2, TISAX, DORA, ISO 27001), and integrated print/document solutions to mid-market enterprises across financial services, healthcare, public administration, and other regulated industries.

Ownership category

akta.pro rank

Product category

IT Security and Document Management Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Document Preparation Services (561410)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Incident Response, On-Call & Operational Readiness (BPAEAKAL), Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL), Document Management Systems (DMS) (HDAEAGAA), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)

Keywords

• IT security services
• Document management solutions
• Business continuity management
• Compliance consulting
• Managed print services

Headquarters

HQ city

Siegen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Professional Consulting Services: B2B consulting services for business continuity management, IT security, data protection, and compliance. Services include BCM strategy development, crisis management, and certification support (NIS2, TISAX, DORA, ISO 27001). Revenue is generated through project-based engagements and retainer arrangements.
2. Hardware Sales and Distribution: Sale and distribution of document processing hardware including printers, scanners, multifunction devices, label printers, plotters, handhelds, barcode scanners, and toners. One-time hardware sales with potential for recurring maintenance and supply contracts.
3. Software Solutions: Software offerings including print management solutions, managed print services, document processes, and capture solutions. May include licensing, subscription, or usage-based revenue components.
4. Managed Services: Ongoing managed services with clear SLAs for monitoring, maintenance, and support of IT systems around printing, DMS, and workflows.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

d.works provides integrated enterprise security and document management solutions combining consulting, software, and hardware. Its core offerings include Business Continuity Management (BCM), crisis management, IT security (penetration testing, vulnerability analysis), data protection (external DPO, GDPR compliance), Compliance+ (whistleblower systems, AML, supply chain compliance), certifications guidance (NIS2, TISAX, DORA, ISO 27001), Incident Response, and Document Solutions (print management software, managed print services, document workflow/capture solutions, plus printers, scanners, label printers, plotters, handhelds, and barcode scanners). Deliveries are backed by managed services with monitoring and SLAs.

Product overview

d.works is a holistic enterprise security company offering integrated IT security, business continuity management, and document solutions. The portfolio consists of three main pillars: (1) Business Continuity services including BCM consulting, crisis management, IT security, data protection, compliance, and certification guidance; (2) Document Solutions encompassing consulting, software (print management, managed print services, document processes, capture solutions), and hardware (printers, scanners, label printers, plotters, multifunction devices, handhelds, barcode scanners); and (3) Incident Response services. The company also provides specialized external AI consulting as an add-on service. All offerings are delivered with monitoring, managed services, and clear SLAs, targeting industries including financial services, public administration, healthcare, trade/logistics, manufacturing, IT system houses, education, construction, and automotive dealerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Continuity Management (BCM)

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• DocuWare GmbH: German-headquartered document management software vendor serving mid-market and enterprise with DMS, workflow, and compliance capabilities. Comparable on document management/DMS software focus and DACH enterprise customer base.
• Controlware GmbH: German IT security, network, and managed services provider serving enterprise and public-sector clients. Closely comparable on cybersecurity consulting, managed services, and DACH enterprise go-to-market.
• ELO Digital Office GmbH: German enterprise content management and document management software vendor with strong DACH presence. Comparable on enterprise DMS focus and integration with compliance/audit workflows.
• Allgeier SE: German IT services and consulting group providing managed services, security, and enterprise IT solutions. Comparable on DACH IT services breadth, security practice, and enterprise customer base.
• Ratiodata GmbH: German managed services and IT security specialist serving financial services, public sector, and healthcare. Comparable on regulated-vertical focus, BCM/security services, and document/print management overlap.
• Bechtle AG: Largest German IT system house and managed services provider with extensive document management, managed print, and IT security practices. Direct comparable given overlap in enterprise B2B IT services, document solutions, and security consulting across the DACH market.
• SVA System Vertrieb Alexander GmbH: German IT system house delivering data center, security, and managed services to enterprise and public-sector customers. Comparable as a DACH IT services peer with security and infrastructure consulting offerings.

Broad incumbents

• msg group: Large German IT consulting and software firm with deep financial services and public-sector practices, including security and regulatory compliance offerings. Comparable on regulated-vertical depth and DACH enterprise presence.
• TÜV NORD IT (TÜV NORD GROUP): Major German certification and IT security services provider offering ISO 27001, TISAX, and audit support. Comparable on certification guidance, compliance practice, and regulated-vertical trust signals, though operates at much larger scale.
• Computacenter: Major European IT infrastructure and managed services provider offering security, workplace, and document management solutions. Comparable as a broad incumbent serving enterprise customers with integrated IT and security offerings in DACH and beyond.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/dokuworks

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DOKUWORKS