InterSoft

What InterSoft does

InterSoft Computing Pty Ltd is a privately held managed IT services provider headquartered in Coorparoo, Brisbane, Australia, founded in 2000 and operating with a small team of 1-10 employees. The company serves small and medium-sized businesses across southeast Queensland — specifically the Gold Coast, Brisbane, and Sunshine Coast corridors — acting as a single point of contact for the full IT stack: hardware installation, upgrades and repairs; software support and troubleshooting; private cloud and hosting; VOIP telephony; data backup; and security and threat management. Its go-to-market is enterprise-style direct field sales with both remote and onsite technical support, delivered primarily through phone, email, and web contact channels.

The underlying technology stack is a multi-vendor assembly rather than proprietary IP. Private cloud and hosting services run in the Equinix BR1 Brisbane datacentre, providing premium local connectivity. Hardware sourcing and configuration draws on partnerships with Dell, HP, Cisco, and Ubiquiti; virtualization and backup on VMware, Veeam, and NAKIVO; security on Avast and Symantec; VOIP on OpenVox; and broader software/cloud delivery on Microsoft (Office 365, Azure). None of these relationships is described as differentiated beyond standard reseller/integration arrangements.

The business model combines managed services contracts and per-incident support with recurring subscription revenue across cloud hosting, VOIP, backup, and security. Pricing is quote-based and not publicly disclosed, with call-out fees for onsite support outside standard service areas. The horizontal SMB customer base, absence of named enterprise logos, and lack of disclosed financials, funding, or growth metrics suggest a stable but sub-scale regional operation with no evident expansion trajectory.

Name

InterSoft

Legal name

InterSoft Computing Pty Ltd

Website

https://intersoft.net.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

InterSoft Computing Pty Ltd is a Brisbane-based managed IT services provider founded in 2000, delivering hardware, software support, private cloud hosting (Equinix BR1 Brisbane), VOIP, backup, and security services to small and medium-sized businesses across southeast Queensland.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Network Implementation & Integration Services (BPAEAEAB)

akta.pro secondary industries

System Integration & Connectors (BPAMAOAC), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Managed IT services
• Cloud hosting solutions
• VOIP telecommunications
• Data backup services
• IT security management

Headquarters

HQ city

Coorparoo

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. IT Services and Support: Managed IT services including hardware installation, upgrades, repairs, software support, and ongoing technical assistance. Revenue derived from service contracts and per-incident support delivery.
2. Cloud and Hosting Services: Private cloud and hosting solutions for business clients, providing recurring revenue from hosted infrastructure services in the Equinix datacentre.
3. VOIP Solutions: Voice over IP telecommunications solutions offered as an alternative to traditional business telephone systems, providing cost savings on telecommunications expenses.
4. Backup and Security Services: Data backup solutions ranging from local workstation backups to full offsite cloud replication, and security threat management products and tools.

Go-to-market motion1 record

Distribution channels2 records

Core offering

InterSoft is a managed IT services provider that delivers a bundled portfolio of business IT services to small and medium-sized businesses in southeast Queensland. Its core offerings include hardware installation/upgrades/repairs, software troubleshooting and support, private cloud and hosting (hosted in the Equinix BR1 Brisbane datacentre), VOIP telecommunications, data backup and offsite replication, security and threat management, and 24/7 emergency remote and onsite support.

Product overview

InterSoft is a managed IT services provider offering a portfolio of complementary services under its Business IT Services umbrella. The offering includes hardware installation and upgrades, software support, private cloud and hosting (via Equinix BR1 Brisbane), VOIP solutions, backup solutions, security and threat management, and 24/7 remote/onsite support. These services are positioned as a single point of contact for businesses seeking comprehensive IT management across hardware, software, communications, and security.

Differentiator

Problem solved

Functional benefit

Products and services

• Hardware Installation, Upgrades and Repairs

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• EquinixcoreTechnology or IntegrationDatacentre hosting provider for cloud and hosting services. InterSoft's cloud services are hosted in the premier Equinix BR1 Brisbane datacentre facility, ensuring fast connection speeds within Brisbane.

Scale indicators1 record

Recent moves4 records

Direct peers

• Verity IT: Queensland-based managed IT services and cybersecurity provider serving SMBs across Brisbane, Sunshine Coast, and regional Queensland — overlapping geography, customer profile, and service mix including cloud and VOIP.
• Commander (or any AGL/AGL IT equivalent): Australian managed IT, cloud, telephony (VOIP/PBX), and cybersecurity provider serving SMBs nationally — direct overlap on the VOIP and managed-services bundle sold to similar customers.
• Exigent: Australian managed IT services and cloud provider focused on SMB and mid-market customers with a portfolio of cloud, security, and managed support — comparable offering profile in the Australian market.
• Brennan IT: One of Australia's largest managed IT services and business technology providers, offering managed services, cloud, cybersecurity, and professional services to SMB and mid-market customers — directly comparable portfolio and GTM.
• Interactive: Australian managed services provider delivering IT support, cloud, cybersecurity, and unified communications to SMB and mid-market — closely aligned service portfolio and customer segment.
• Symmetry (Australia): Australian managed services and IT solutions provider with cloud, networking, security, and support offerings for SMB and enterprise customers — overlapping capability stack.
• Blue Connections IT: Australian managed IT services and business technology provider offering cloud, security, communications, and hardware support to SMBs — comparable service mix and Australian regional focus.

Broad incumbents

• Macquarie Telecom: ASX-listed Australian telco and managed services / cloud hosting provider (Macquarie Cloud Services) — overlaps on hosting, VOIP, and managed services but operates at substantially larger scale and is also a hosting supplier competitor in some respects.
• Data#3 Limited: ASX-listed Australian IT solutions and managed services provider with cloud, security, and infrastructure practices across enterprise and mid-market — comparable services but broader portfolio and significant scale advantage.

Others

• Equinix: Global colocation and interconnection provider whose BR1 Brisbane facility hosts InterSoft's cloud services; relevant as the underlying infrastructure partner rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InterSoft