Flying Service & Kitchenstaff

What Flying Service & Kitchenstaff does

Flying Service & Kitchenstaff is a Belgian licensed temporary employment agency (erkend uitzendkantoor) founded in 2004 in Leuven that supplies professional waiting staff (zaalpersoneel) and kitchen personnel (keukenpersoneel) to event organizers, caterers, sports venues, restaurants, and corporate kitchens across the Flanders region. The company operates seven regional offices (Antwerp, Brussels/Vilvoorde, Geel, Ghent, Leuven, plus West Flanders via sister company Mira) and places workers under student, flexi-job, interim, and permanent contracts, with an additional full-service payroll administration offering. It serves both B2B clients (businesses requesting staff via direct sales and online forms) and B2C job seekers (recruited through its own website, the Djobz job portal, and social channels), and is part of the House of Hospitality group alongside logistics (Hels), West-Flanders staffing (Mira), culinary consulting (Blackfisk), and a student-focused agency (SKWD).

The company's core technology stack centers on three proprietary systems. First, an AI-powered WhatsApp recruitment pipeline launched November 2024 that automates candidate intake, collects missing information via conversational natural language processing, and routes over 2,000 monthly applications to recruiters, materially compressing screening effort. Second, the MyStaff mobile app (relaunched May 2023) provides field staff with assignment details, addresses, start times, and photo-based timesheet submission. Third, the Djobz in-house portal aggregates vacancies across the House of Hospitality group, and integrations with myJobbox provide candidates with real-time status tracking and anonymous feedback collection. A complementary e-commerce channel (kostum.be) sells branded workwear to staff via home delivery, office pickup, or partner retail locations.

Revenue is generated primarily as a margin on temporary staff wages paid by client companies across temporary placement, permanent recruitment and selection, and full employer-of-record payroll services. Pricing is negotiated on a per-placement or per-hour basis with rates varying by role seniority, contract type, and volume; specific pricing is not publicly disclosed. Enterprise sales are driven by dedicated regional planners managing client relationships, while the MyStaff app, Djobz portal, and an organic content/social marketing engine (Facebook, Instagram, LinkedIn, TikTok, blog) drive B2C candidate acquisition. Long-tenure enterprise clients include Belgocatering, Impe Catering (10+ years), Sportpaleis, Club Brugge, RSC Anderlecht, and KRC Genk, alongside presence at major Belgian events such as Tomorrowland, the Ghent Six Days, and the Gault & Millau awards.

Name

Flying Service & Kitchenstaff

Legal name

Flying Service & Kitchenstaff

Website

https://flyingservice.be

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Flying Service & Kitchenstaff is a Belgian licensed temporary employment agency, founded in 2004, that supplies professional waiting and kitchen staff to event organizers, caterers, sports venues, and restaurants across Flanders through seven regional offices, an AI-powered WhatsApp recruitment system, and the MyStaff mobile app.

Ownership category

akta.pro rank

Product category

Hospitality Staffing Services

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Hospitality & Events Temp Staffing (BPACACAN)

akta.pro secondary industry

Hospitality, Travel & Events Direct Hire (BPACAFAL)

Keywords

• Hospitality staffing services
• Temporary employment agency
• Event staffing solutions
• Horeca personnel recruitment
• Payroll administration services

Headquarters

HQ city

Antwerp

HQ country

Belgium

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Temporary Staffing Placement (Zaal- en keukenmedewerkers): Supply of professional waiting staff, kitchen staff, hosts, and chefs on a temporary basis — via interim, student, flexi, or permanent placement. Revenue is earned as a margin on employee wages paid by client companies.
2. Recruitment & Selection: Executive search and placement service for permanent hospitality staff. The company manages the full hiring cycle — job posting, candidate sourcing, screening, and shortlisting — on behalf of client businesses.
3. Payroll Services: Full employer-of-record service where the company takes over contracts, DIMONA declarations, and payroll disbursement for client's own staff. Revenue likely generated as a flat fee or margin per employee managed.

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Flying Service & Kitchenstaff supplies temporary hall staff (waiters, maîtres, hosts, bar staff) and kitchen staff (chefs, cooks, kitchen assistants) to Belgian horeca businesses via interim, student, flexi, or permanent placement. It also delivers permanent recruitment & selection, full payroll administration (employer-of-record including DIMONA declarations), and operates the Djobz job portal for vacancy management.

Product overview

Flying Service & Kitchenstaff operates as a hospitality staffing platform providing temporary personnel (zaal- en keukenmedewerkers) through Flying Service and Kitchenstaff brands, complemented by permanent recruitment via Djobz, payroll administration services, and technology tools including the MyStaff mobile app and AI-powered WhatsApp recruitment system. The company is part of House of Hospitality group, which also includes sister companies Mira (West Flanders staffing), Hels (logistics), Blackfisk (consultancy), and SKWD (student staffing) — offering a comprehensive ecosystem for hospitality workforce solutions.

Differentiator

Problem solved

Functional benefit

Brands

• MyStaff: Mobile application for staff to access work assignments and submit timesheets.
• Djobz

Products and services

• Temporary Hall Staffing (Flying Service — Zaalpersoneel) Temporary staffing service providing professional hall and floor service personnel — waiters, bar staff, maîtres, hosts, receptionists — for events, restaurants, and hospitality businesses across Belgium. Contracts offered under student, flexi, interim, or permanent structures.
• Temporary Kitchen Staffing (Kitchenstaff — Keukenpersoneel) Temporary staffing service providing professional kitchen personnel — chefs, cooks, kitchen assistants, dishwashers — for hospitality businesses across Belgium, under interim, student, flexi, or permanent contracts.
• Recruitment & Selection (Rekrutering & Selectie via Djobz) Executive search and permanent placement service for hospitality staff. Manages the full hiring cycle — job posting, candidate sourcing, screening, and shortlisting — on behalf of client businesses, delivered through the Djobz job portal.
• Payroll Administration Service

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered supporting and core.

• BlackfisksupportingStrategic or Co-development Partner · 1 January 2024Blackfisk is a culinary consultancy and kitchen support company offering menu engineering, operational kitchen consulting, recruitment support for kitchen staff, and culinary R&D. They operate a Garde Manger production unit and host workshops. Blackfisk complements Flying Service & Kitchenstaff's kitchen staffing by offering consulting and operational support to hospitality businesses.
• SKWDsupportingStrategic or Co-development Partner · 1 January 2024SKWD is the youngest member of the House of Hospitality, founded by Tommy and focused exclusively on student job matching in the Brussels and Leuven regions. SKWD creates a community experience for students, offering social activities, study spaces at office, and career guidance from secondary school through first permanent job. It extends the group's reach into the student segment in new geographic areas.
• House of HospitalitycoreOthers · 1 January 2024House of Hospitality is the parent group that encompasses Flying Service & Kitchenstaff, Kitchenstaff, Djobz, Mira, Blackfisk, Hels, and SKWD. Formed in 2024, it represents a consolidation of seven specialized hospitality businesses under one umbrella, enabling cross-selling, shared technology (AI systems, MyStaff app), and a comprehensive service offering from staffing to logistics to culinary consulting.
• Mira - Event SupportcoreStrategic or Co-development Partner · 1 September 2021Mira Event Support is a staffing and event management company based in Bruges, active since September 2021. Mira specializes in crew, support, projects, and academy services for events in West Flanders (Bruges, Kortrijk, Oostende). It functions as the House of Hospitality's regional partner for West Flanders, operating under the Mira brand with its own team and training academy.
• HelscoreStrategic or Co-development Partner · 11 March 2021Hels is a logistics and production crew company specializing in event logistics, material transport, warehouse management, and production support. Flying Service & Kitchenstaff and Hels announced their partnership in March 2021, combining hospitality staffing with full-service event logistics to offer clients a broader, more integrated service offering. Hels also operates Hels Technics for general on-site project support.
• DjobzcoreGTM or Marketing Partner · 1 January 2013Djobz is the in-house recruitment platform and job portal of the House of Hospitality group. It aggregates all open positions across sister companies (Flying Service, Kitchenstaff, Mira, Hels, SKWD) and enables businesses to post vacancies and job seekers to browse and apply. Flying Service & Kitchenstaff directs both candidates and clients to Djobz for vacancy management and HR support.
• myJobboxsupportingTechnology or IntegrationmyJobbox is a candidate experience platform integrated into Flying Service & Kitchenstaff's application process. It enables real-time tracking of application status for candidates and collects anonymous feedback on the recruitment experience, helping the company improve its hiring process and candidate satisfaction.

Scale indicators4 records

Recent moves12 records

Expansion highlights6 records

Broad incumbents

• Adecco Belgium: Global staffing leader with Belgian operations including hospitality and events staffing. Comparable as a larger, multi-vertical incumbent operating in the same Belgian market.
• Randstad Belgium: Global staffing leader with substantial Belgian footprint and dedicated hospitality/inhouse staffing capabilities. Comparable as a broad incumbent with deeper technology and cross-border placement capacity.
• House of HR: Belgian staffing group operating multiple specialized brands across sectors. Comparable as a multi-brand staffing conglomerate structure paralleling the House of Hospitality concept at a larger scale.
• ManpowerGroup Belgium: Global staffing group with Belgian operations providing temporary and permanent staffing including hospitality verticals. Comparable as a broader incumbent with deeper resources and international placement capabilities.
• Accent Jobs: Large Belgian staffing agency offering temporary, permanent, and payroll services across multiple sectors including hospitality. Comparable as a Belgium-wide competitor with broader sector exposure.

Direct peers

• Tempo-Team (Randstad): Belgian temp staffing agency under Randstad with explicit hospitality and events focus. Comparable in serving the same horeca client base with temporary and interim placements across Belgium.
• Glowi (Glow): Belgian student and flexi-job staffing platform focused on hospitality and events. Directly comparable in target worker (students/flexi-jobbers), client base (horeca/event venues), and Belgian geography.
• Student at Work: Belgian student-job platform matching students with hospitality and event employers. Comparable as a student-segment staffing intermediary operating in the same Belgian horeca talent market.
• ASAP.be (The Adecco Group): Belgian hospitality-focused staffing agency now part of Adecco Group. Comparable as a Belgium-based horeca specialist with temporary staffing, permanent placement, and payroll offerings.

Others

• Jobat: Leading Belgian job board and recruitment media platform. Comparable as a Belgian recruitment channel reaching the same horeca candidates and employers, though operating as a marketplace rather than a staffing agency.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks2 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/flyingservicekitchenstaff
• LinkedInlinkedin.com/company/flying-service-kitchenstaff
• Instagraminstagram.com/flyingservice_kitchenstaff
• TikToktiktok.com/@flyingservicekitchenstaff
• Xx.com/FsHorecahelden

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flying Service & Kitchenstaff