What Denton County MHMR Center does

Denton County MHMR Center is a public-sector behavioral health authority designated by the State of Texas as the Local Mental Health Authority (LMHA) and Local Intellectual and Developmental Disabilities Authority (LIDDA) for Denton County. Established in 1971 and operating as a governmental entity led by Executive Director Pam Gutierrez and a Board of Trustees appointed by the Denton County Commissioners Court, the organization delivers an integrated continuum of mental health, intellectual and developmental disabilities (IDD), substance use, crisis intervention, and primary care services. Delivery occurs across multiple clinic locations in Denton and Flower Mound, supplemented by 24/7 crisis response, the Assisted Outpatient Treatment (AOT) program in partnership with the Denton County Probate Court, the Military Veteran Peer Network (MVPN), the Mobile Support Team (MST) community program, and Mental Health First Aid community training. The organization reports 251-500 employees and supports county residents through a public-payor service model.

The revenue model is public-payor and appropriation-driven rather than commercial. Funding sources include Texas Health and Human Services Commission (HHSC) contracts, Denton County appropriations, Medicaid, Medicare, private insurance, sliding-scale fees, and targeted state legislative allocations (notably $4.7 million for MST). A Charity Care Program absorbs residual uncompensated cost. Service delivery is organized around multidisciplinary care teams, peer support specialists, and partnerships with university training programs (e.g., University of North Texas), local school districts, the Denton County Probate Court, and the Texas Veterans Commission. Technology underpins operations through an electronic health record, teleservices, and a Chief Technology Officer function, but the input does not document a proprietary platform or AI-driven product.

Operationally, the organization is in a build-and-expand posture: the MST program launched in March 2023 and has served approximately 95 families, integrated primary care has been added at the clinic level, executive roles (CTO, Chief Integration Officer) have been added, and new partnerships (AOT, MVPN) extend the service envelope. A data security incident affecting consumer information occurred December 24-25, 2024 and was disclosed via regulatory notification, representing a material operational and reputational risk that contrasts with the otherwise expansionary posture.

Name

Denton County MHMR Center

Legal name

Denton County MHMR Center

Website

https://dentonmhmr.org

Company type

Public

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

Denton County MHMR Center is the state-designated Local Mental Health Authority and LIDDA for Denton County, Texas, delivering integrated mental health, IDD, substance use, crisis, and primary care services across multiple clinics for county residents.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Offices of Mental Health Practitioners (except Physicians) (621330), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health & Counseling Clinics (HLAFABAC), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH), Residential Mental Health Treatment Centers (HLAFACAC), Behavioral Health Care Management & Case Management (HLAEAHAE)

Keywords

• Behavioral health services
• Mental health treatment
• Intellectual disability services
• Substance use treatment
• Crisis intervention services

Headquarters

HQ city

Denton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Contracts and State Funding: Services are funded by the Health and Human Services Commission (HHSC) and local government funds. The center receives state funding as the Local Mental Health Authority (LMHA) and Local Intellectual and Developmental Disabilities Authority (LIDDA) for Denton County.
2. Insurance Reimbursement: The center accepts and bills Medicaid, Medicare, CHIP, and various commercial insurance plans including Amerigroup, Blue Cross Blue Shield, Cigna, Humana, Molina, Superior, UHC, and Wellcare. Revenue comes from reimbursement for covered behavioral health and medical services.
3. Sliding Scale Fees: For uninsured or underinsured individuals, the center uses a sliding scale based on income and family size to determine service costs. Some individuals qualify for free or very low-cost care through this program.
4. Charity Care Program: Federal-funded Public Health Provider Charity Care Program provides funding for services to help expand and grow with community needs. Free and discounted care available for those unable to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Denton County MHMR Center operates as the designated Local Mental Health Authority (LMHA) and Local Intellectual and Developmental Disabilities Authority (LIDDA) for Denton County, Texas. It delivers outpatient mental health treatment (counseling, psychiatric evaluation, medication management, case management), 24/7 crisis services (hotline, mobile crisis outreach, psychiatric triage, crisis residential), substance use disorder treatment (intensive outpatient, MAT), intellectual and developmental disability services (service coordination, HCS/CFC waivers, day habilitation, employment assistance), special programs (MST, YES Waiver, COMPASS, AOT, LOSS Team, TCOOMMI, supported housing), and integrated primary care. Services are delivered through multiple clinic locations, in-home/community settings, with sliding-scale fees and a charity care program to ensure access regardless of ability to pay.

Product overview

Denton County MHMR Center is a community mental health center providing a comprehensive portfolio of behavioral health and disability services across Denton County, Texas. As both the Local Mental Health Authority (LMHA) and Local Intellectual and Developmental Disabilities Authority (LIDDA), the organization offers integrated mental health services (counseling, psychiatric, case management, skills training), crisis intervention (24/7 hotline, MCOT, psychiatric triage, crisis residential), substance use disorder treatment (intake, counseling, IOP, MAT), and IDD services (service coordination, CFC, HCS waiver, ICF/IID). The portfolio includes specialized programs such as YES Waiver for youth, Multisystemic Therapy (MST), COMPASS first episode psychosis, ASSISTED OUTPATIENT TREATMENT (AOT), Military Veteran Peer Network, LOSS Team suicide survivor support, Connections/Supported Housing, Integrated Care Clinic for primary care, and Mental Health First Aid community training. Services are delivered through multiple outpatient clinic locations with a sliding fee scale, charity care program, and accepts Medicaid, Medicare, and various commercial insurance plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult and Child Mental Health Services Outpatient mental health services including counseling, psychiatric evaluation, medication management, case management, skills training, and evidence-based therapies (Cognitive Behavioral Therapy, Trauma-Informed CBT, Play Therapy) for adults, adolescents, and children in Denton County.
• Crisis Services 24/7 crisis intervention including crisis hotline, Mobile Crisis Outreach Team (MCOT), Psychiatric Triage Facility, Crisis Residential Unit, and court liaison services for individuals in psychiatric emergency in Denton County.
• Intellectual and Developmental Disability (IDD) Services Comprehensive IDD services including eligibility determination, service coordination, community support, CFC-PAS/Hab, therapies, day habilitation, respite, employment assistance, and ICF/IID residential options for individuals with IDD.
• Substance Use Disorder (SUD) Services Substance use disorder services including intake assessment, counseling, co-occurring psychiatric counseling, Intensive Outpatient Programming (IOP), Medication-Assisted Treatment (MAT), Recovery Support Peer Services, Narcan education/access, and HIV/Hepatitis testing for adolescents 13+ and adults.
• Crisis Residential Unit Temporary crisis residential services providing 24/7 support, individual and group skills training, case management, counseling, and psychiatric services for individuals experiencing mental health crises.
• Assertive Community Treatment (ACT) Team Community-based outreach team approach providing intensive mental health and support services to individuals at greater risk of repeated psychiatric hospitalization, serving those with schizophrenia, schizoaffective, or bipolar disorder with psychosis.
• Mobile Crisis Outreach Team (MCOT) 24/7 mobile crisis teams providing face-to-face assessments for individuals in psychiatric crisis anywhere in Denton County.
• Crisis Hotline 24-hour crisis hotline (1-800-762-0157) accredited by the American Association of Suicidology, providing information, support, intervention, and referrals for individuals in crisis.
• Psychiatric Triage Facility 24-hour on-site assessment facility providing walk-in psychiatric triage for individuals in mental health crisis.
• YES Waiver (Youth Empowerment Services) Intensive wraparound services for children and adolescents ages 3-17 with serious mental, emotional, and behavioral difficulties to prevent out-of-home placements.
• Multisystemic Therapy (MST) Intensive family- and community-based treatment for youth aged 12-17 addressing severe behavior problems through home and community interventions over 3-5 months; shown to reduce violent crime among adolescents by as much as 75%.
• COMPASS Program (First Episode Psychosis) First Episode Psychosis program supporting individuals experiencing early episodes of psychosis through comprehensive life skills training, mental health symptom management, and educational/employment support.
• Connections Program (Supported Housing) Permanent supported housing program for adults and families experiencing chronic homelessness, providing long-term residential stability with supportive services.
• Assisted Outpatient Treatment (AOT) SAMHSA grant-funded intensive outpatient services for individuals with serious mental illness partnered with Denton County Probate Court, providing wraparound services including case management, peer support, medication management, and counseling.
• LOSS Team (Local Outreach to Suicide Survivors) Provides on-scene and ongoing support, resources, and hope to individuals and families who have lost loved ones to suicide.
• TCOOMMI Program Texas Correctional Office on Offenders with Medical or Mental Impairments program serving mental health consumers engaged with the legal system through collaboration with local parole and probation.
• Outpatient Biopsychosocial Interventions (OBI) Program for individuals with intellectual or developmental disabilities who also have mental health conditions, substance use disorders, or behavior support needs, providing intensive case management combined with skills training.
• Military Veteran Peer Network Peer-to-peer support network for service members, veterans, and family members providing direct support, suicide prevention training, military cultural competency training, and warm-handoffs to local resources.
• Peer Support Services Services delivered by Peer Specialists with lived experience of recovery from mental illness or addiction, providing support, socialization, self-advocacy, and development of natural supports.
• Family Partner Services Support services provided by individuals with lived experience parenting children with mental, emotional, or behavioral health challenges, helping families navigate systems including juvenile justice, CPS, schools, and community resources.
• Medication-Assisted Treatment (MAT) Medication-assisted treatment services for individuals with Opioid Use Disorder for up to 9 months, combined with weekly SUD counseling.
• Intensive Outpatient Programming (IOP) Structured treatment program with group sessions three times weekly for 3 hours each, plus at least one hour of substance use counseling, totaling 10 hours per week for 12 weeks.
• Narcan Education & Access Education and access to Narcan (Naloxone) medication for reversing opioid overdoses, with all SUD staff trained in its use for distribution to families and community members.
• HIV & Hepatitis Testing HIV and Hepatitis (A, B, C) testing services for all SUD clients with referrals to Ryan White Provider for those who test positive.
• Integrated Primary Care Clinic Primary care services at the Denton Clinic providing routine medical and preventive care including annual physicals, well-woman exams, health screenings, chronic disease management, immunizations, and specialty referrals, accepting Medicare and Medicaid.
• Home and Community-Based Services (HCS) Medicaid waiver program offering adaptive aids, minor home modifications, dental, audiology, dietary, nursing, specialized therapies, day habilitation, respite, employment assistance, and residential options (host home, group homes) for individuals with IDD.
• Community First Choice (CFC) Personal Assistance Services and Habilitation providing individualized supports and activities based on desired personal goals to promote participation and independence in the community.
• Supported Housing Services Temporary housing assistance for individuals experiencing homelessness or at risk, including coordination with housing programs and applications for government assistance.
• IDD Services and Supports Employment assistance, supported employment, specialized therapies (nursing, OT, PT, speech), vocational training, day habilitation, and in-home family support services for individuals with IDD.
• Mental Health First Aid Community Training Free training programs including Youth Mental Health First Aid, Adult Mental Health First Aid, Teen Mental Health First Aid, AS+K suicide prevention, and ASIST suicide intervention workshops for community members and professionals.
• Intake & Referral Services Assessment and intake services determining eligibility for mental health services, including walk-in and scheduled appointments, financial assessment, and connection to appropriate service levels.
• Charity Care Program Financial assistance program providing free and discounted healthcare services to uninsured, underinsured, or financially unable clients based on individual financial situations.

Quantifiable outcome

• MST program has helped 95 families complete the program since March 2023
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core, major and minor.

• Military Veteran Peer Network (MVPN)coreStrategic or Co-development PartnerMVPN is made of TVC-Certified Peer Service Coordinators and volunteers strategically placed within local mental health authorities across Texas to create a statewide peer-to-peer network for service members, veterans, and family members. Denton County MHMR works with MVPN to provide direct peer-to-peer support, suicide prevention training, military cultural competency training, and warm-handoffs to local resources.
• Texas Health and Human Services CommissioncoreStrategic or Co-development PartnerCollaborative effort between the Texas Health and Human Services Commission and Denton County MHMR Center for the Multisystemic Therapy (MST) program. MST addresses root causes of delinquent and antisocial behavior in at-risk youth through intensive, evidence-based approach.
• Texas Schools (Denton ISD, Little Elm ISD, Northwest ISD, Aubrey ISD, Argyle ISD)majorStrategic or Co-development PartnerPartnerships with multiple independent school districts for Mental Health First Aid training and student mental health services. MST therapists work closely with schools, equipping them with tools to foster positive change.
• Denton County Probate CourtcoreStrategic or Co-development PartnerThe Assisted Outpatient Treatment (AOT) program partners with Denton County Probate Court to provide mental health services under civil court commitment. Program provides wraparound services including case management, peer support, medication management, and counseling.
• University Partnership NetworkminorStrategic or Co-development PartnerPartnerships with universities including University of North Texas, Texas Women's University, Texas Tech University, Tarleton State University, and 16 other institutions for internship and practicum programs. Graduate-level students complete clinical internships under supervision.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Others

• Texas Health and Human Services Commission (HHSC): State oversight and funding authority for all Texas LMHAs/LIDDAs. Not a competitor, but the upstream regulator/funder whose policy direction most directly shapes Denton County MHMR's operating context and program funding.
• National Council for Mental Wellbeing: National membership and advocacy organization representing community mental health and IDD providers including Texas LMHAs — an ecosystem peer that shapes federal policy, funding priorities, and best practices relevant to Denton County MHMR.

Direct peers

• The Harris Center for Mental Health and IDD: Local Mental Health Authority and LIDDA for Harris County (Houston), Texas — same LMHA/LIDDA statutory designation model, serving as a direct comparable community mental health and IDD authority operating outpatient, crisis, and IDD services at scale.
• Dallas County Health and Human Services: Former Dallas County MHMR; now operating as the LMHA/LIDDA-equivalent behavioral health and IDD authority for Dallas County. Comparable in service mix and public-entity governance to Denton County MHMR.
• Burke Center: LMHA and LIDDA serving multiple East Texas counties, providing mental health, IDD, and crisis services under the same Texas public behavioral health authority framework.
• Tri-County Behavioral Healthcare: Texas LMHA serving Liberty, Chambers, and Walker counties. Offers a directly comparable community mental health, IDD, and crisis service model funded by HHSC under the same statutory authority framework.
• Hill Country MHDD Centers: Texas community mental health, IDD, and SUD provider operating as an LMHA-equivalent in rural/semi-rural counties; directly comparable service portfolio and funding model to Denton County MHMR.
• My Health My Resources of Tarrant County (MHMR Tarrant): LMHA/LIDDA for Tarrant County (Fort Worth), Texas. Closest geographic and structural peer to Denton County MHMR — same Texas LMHA designation, similar service portfolio (mental health, IDD, SUD, crisis), and comparable state funding model.

Broad incumbents

• Carelon Behavioral Health: Large national managed behavioral health organization (formerly Beacon Health Options) that administers behavioral health benefits for many of the same Medicaid MCOs that fund Denton County MHMR — comparable in managed care and utilization management functions.
• Optum Behavioral Health: National managed behavioral health subsidiary of UnitedHealth Group; one of the largest scaled operators in the same payer-provider ecosystem Denton County MHMR operates in, including Medicaid managed care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/dentonmhmr
• LinkedInlinkedin.com/company/denton-county-mhmr-center
• Instagraminstagram.com/dentonmhmr

Revenue estimate

Valuation estimate

Number of profiles

Profiles35 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Denton County MHMR Center