What QIP does

QIP (Quality Innovation Performance Limited) is an Australian not-for-profit health promotion charity and one of the country's most comprehensive accreditation, certification and verification agencies, operating as part of the AGPAL Group of Companies. Founded in the 1990s with AGPAL established in 1997, QIP delivers accreditation services against a broad portfolio of national standards frameworks, including NSQHS Standards, QIC Health and Community Services Standards, DIAS Standards, NSMHS, NSQDMH, Primary and Community Healthcare Standards, Rainbow Tick Standards, Suicide Prevention Program Standards, Cosmetic Surgery Standards, QIP Safeguarding Standards, and the National Clinical Trials Governance Framework. Its clients span hospitals, day procedure services, diagnostic imaging providers, mental health services, community organisations, NGOs, Aboriginal Community Controlled Health Organisations, Primary Health Networks, dental practices and correctional health services across all Australian states and territories.

QIP's technology stack consists of three proprietary digital platforms: AccreditationPro (online self-assessment software that helps organisations determine compliance with applicable standards), the QIP Accreditation Hub (a secure client portal with personalised action plans and framework-specific workflows), and QbAY (an education and resource library with interpretive guides, customisable templates, fact sheets and e-learning modules). These platforms are supported by more than 200 contracted qualified assessors and five regional offices (Brisbane, Sydney, Melbourne, Adelaide, Perth).

The business operates a quote-based, multi-year contract model, with revenue derived from accreditation assessment fees, certification fees and verification services. As an approved accrediting agency under the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme and the Department of Health, QIP holds government-mandated roles in several accreditation frameworks. The organisation holds ISQua EEA accreditation (2025-2029) and is governed by an industry board chaired by Jo Watson, with Dr Tina Janamian serving as Group CEO across the AGPAL Group. Revenue is reinvested into the organisation rather than distributed to shareholders, consistent with its not-for-profit health promotion charity status.

Name

QIP

Legal name

Quality Innovation Performance Limited

Website

https://qip.com.au

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

QIP is an Australian not-for-profit accreditation agency providing certification and verification services to over 8,000 health and community service organisations against national standards including NSQHS, DIAS, NSMHS and QIC frameworks.

Ownership category

akta.pro rank

Product category

Healthcare Accreditation Services

NAICS

Professional, Scientific, and Technical Services (541), Other Scientific and Technical Consulting Services (541690)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Educational Services (8200)

akta.pro primary industry

Monitoring, Evaluation, Performance Management & Quality Improvement (HLAJAMAJ)

Keywords

• Healthcare accreditation services
• Clinical governance frameworks
• Standards compliance certification
• Community services accreditation
• Quality improvement accreditation

Headquarters

HQ city

Milton

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Accreditation Services: QIP generates revenue through accreditation assessment fees, certification fees, and verification services for health and community service organisations. As a not-for-profit organisation, revenues are reinvested back into the business to improve service delivery and accreditation offerings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

QIP (Quality Innovation Performance Limited) is an Australian not-for-profit health promotion charity that provides independent accreditation, certification and verification services to over 8,000 health and community service organisations. It assesses organisations against national standards frameworks (NSQHS, DIAS, NSMHS, NSQDMH, QIC, Primary and Community Healthcare, Rainbow Tick, Safeguarding, Suicide Prevention, Cosmetic Surgery, National Clinical Trials Governance Framework) and supports clients through self-assessment software (AccreditationPro), a personalised client portal (QIP Accreditation Hub), and an education and resource library (QbAY).

Product overview

QIP (Quality Innovation Performance Limited) is a not-for-profit health promotion charity and Australia's most comprehensive accreditation, certification and verification agency. The company offers a platform-plus-modules architecture with multiple accreditation programs and supporting digital tools. Core offerings include: AccreditationPro (online self-assessment software), QIP Accreditation Hub (client portal with personalised action plans), QbAY Education Platform (resource and e-learning library), and accreditation programs against various standards frameworks including NSQHS Standards, QIC Health and Community Services Standards, DIAS Standards, NSMHS, NSQDMH, Primary and Community Healthcare Standards, Rainbow Tick, Suicide Prevention, Cosmetic Surgery Standards, and National Clinical Trials Governance Framework. The company also offers QIP Safeguarding Standards for protecting children and adults at risk. QIP is part of the AGPAL Group of Companies and supports over 8,000 health and community service organisations across Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• QIC Health and Community Services Standards Accreditation Comprehensive accreditation framework for health, community and human services organisations, focusing on governance, safety, workforce capability and person-centred services. The 8th Edition provides a streamlined two-level structure with Standards and associated Indicators.
• NSQHS Standards Accreditation National Safety and Quality Health Service Standards accreditation for hospitals, day procedure services, public dental services, and NSW cosmetic medical and surgical facilities. Eight standards covering Clinical Governance, Partnering with Consumers, Infection Control, Medication Safety, Comprehensive Care, Communicating for Safety, Blood Management, and Recognising and Responding to Acute Deterioration.
• DIAS Standards Accreditation Diagnostic Imaging Accreditation Scheme accreditation for Medicare-funded diagnostic imaging services, with entry level (three standards, two years) and full suite (fifteen standards, four years) options.
• NSMHS Standards Accreditation National Standards for Mental Health Services accreditation applicable to bed-based services, community mental health services, clinical sector services, public mental health services, private hospitals, non-government community services, private office-based mental health services, and primary care services.
• NSQDMH Standards Accreditation National Safety and Quality Digital Mental Health Standards accreditation for organisations providing digital mental health services via telephone, videoconferences, online services, SMS, and mobile health applications.
• Primary and Community Healthcare Standards Accreditation Accreditation for Australian primary healthcare and community services delivering direct patient and consumer care, covering Clinical Governance, Partnering with Consumers, and Clinical Safety across multiple assessment models.
• Private Dental Practices Accreditation Primary and Community Healthcare Standards accreditation tailored for private dental practices, covering Clinical Governance, Partnering with Consumers, and Clinical Safety.
• QIP Safeguarding Standards Accreditation Safeguarding Children and Adults at Risk accreditation program internationally accredited by ISQua EEA, with ten standards and a three-year cyclical process including external third-party assessment, mid-cycle review, and annual declarations.
• Rainbow Tick Standards Accreditation LGBTIQ-inclusive practice accreditation program for health and community organisations, with six standards covering Organisational Capability, Workforce Development, Consumer Participation, Welcoming and Accessible Organisation, Disclosure and Documentation, and Culturally Safe and Acceptable Services.
• Suicide Prevention Program Standards Accreditation Accreditation program for organisations implementing suicide prevention programs in Australia, with six standards covering Needs Assessment, Alignment, Lived Experience of Suicide, Stakeholder Engagement, Program Plan, and Workforce, awarded for three-year periods.
• Cosmetic Surgery Standards Accreditation Mandatory accreditation for cosmetic surgery facilities under the National Safety and Quality Cosmetic Surgery Standards, available as full accreditation (seven standards, 101 actions) or as a Cosmetic Surgery Module for NSQHS-accredited facilities (five standards, 20 actions).
• National Clinical Trials Governance Framework Accreditation program for clinical trial services governance under the Australian Health Service Safety and Quality Accreditation Scheme, with a three-year cycle using maturity scale assessment covering ethics approval, risk management, data management, reporting, monitoring, and auditing.
• AccreditationPro Self-Assessment Software QIP's online self-assessment software that streamlines accreditation preparation by helping organisations determine compliance with applicable Standards, with multi-user access enabling internal completion of self-assessments and submission of accreditation applications.
• QIP Accreditation Hub Client Portal Online platform tailored to each client's individual accreditation timelines and framework requirements, with personalised action plans, resource library, and tools to support clients throughout their accreditation journey and external assessment readiness.
• QbAY Education and Resource Library Online resource and education library providing interpretive guides, customisable templates, fact sheets, checklists, and complimentary E-learning modules to support organisations in complying with relevant industry Standards.
• QIP Consulting Services Consulting services related to quality improvement and accreditation support for health and community organisations, delivered as part of the AGPAL Group of Companies.

Quantifiable outcome

• Accredits over 8,000 health and community service organisations
• +3 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Rainbow Health VictoriacoreStrategic or Co-development Partner · 1 January 2013Rainbow Health Victoria selected QIP as an independent accreditation provider for the Rainbow Tick Accreditation Program when the program commenced in 2013. QIP has been providing independent accreditation services for the Rainbow Tick Standards since the program's inception.
• AGPAL (Australian General Practice Accreditation Limited)coreStrategic or Co-development PartnerQIP is part of the AGPAL Group of Companies. AGPAL is a leading not-for-profit organisation established in 1997 by industry members as a provider of general practice accreditation and quality improvement services. QIP and AGPAL share boards and executive leadership, with Dr Tina Janamian serving as Group CEO of both organisations. Gary Smith AM serves as Chair of both QIP Consulting and QIP International Boards while also being Chair of AGPAL.
• International Society for Quality in Health Care (ISQua)coreStrategic or Co-development PartnerQIP is accredited by ISQua, participating in self-assessment and external evaluation regularly to ensure their approach to accreditation services is consistent with international best practice. QIP is represented on ISQua's Accreditation Federation Council, contributing to innovation in accreditation both domestically and internationally.
• Australian Commission on Safety and Quality in Health CarecoreStrategic or Co-development PartnerQIP is approved as an accrediting agency under the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme to accredit against multiple standards including NSQHS Standards, Cosmetic Surgery Standards, National Clinical Trials Governance Framework, and others governed by the Commission.
• Australian Government Department of HealthcoreStrategic or Co-development PartnerQIP is approved by the Department of Health to deliver accreditation against the DIAS Practice Accreditation Standards and NSMHS Standards. The DIAS is a national accreditation program applicable to healthcare providers offering Medicare-funded diagnostic imaging services.
• Suicide Prevention AustraliacoreStrategic or Co-development PartnerSuicide Prevention Australia owns the Suicide Prevention Australia Standards for Quality Improvement. QIP is approved to provide accreditation against these standards as the national peak body for the Australian suicide prevention sector.
• University of TasmaniaminorOthersQIP offers UTAS Courses through its resources and support section, providing educational opportunities related to accreditation and quality improvement in health services.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• NQA (National Quality Assurance): NQA is an international certification body offering ISO and healthcare-related certification services, including to Australian organisations. It is comparable to QIP as a peer accredited certifier competing for the same Australian health and community services customers.
• QIP International: QIP International is QIP's sister brand within the AGPAL Group, focused on exporting QIP's accreditation methodology internationally. It is comparable as a QIP-aligned accreditation body operating in overseas markets where QIP itself does not directly sell.
• Global-Mark (a JAS-ANZ accredited certification body): Global-Mark is an Australian JAS-ANZ accredited certification body providing healthcare and community services accreditation. It is comparable to QIP as a domestic peer competing for the same health and community services accreditation contracts.
• Australian Council on Healthcare Standards (ACHS): ACHS is Australia's other major healthcare accreditation body, offering accreditation against NSQHS Standards, EQuIPNational and other frameworks. It is the most direct substitute for QIP, serving hospitals, day procedure centres and healthcare services across Australia.
• AGPAL (Australian General Practice Accreditation Limited): AGPAL is QIP's sister/parent organisation within the AGPAL Group, providing general practice accreditation. It is a direct peer in accreditation methodology, assessor networks and standards delivery, and together the two organisations dominate the Australian healthcare accreditation market.

Broad incumbents

• Joint Commission International (JCI): JCI is the international arm of The Joint Commission and the global gold-standard hospital accreditation body. It is comparable to QIP as a hospital/healthcare accreditation provider, but operates at much larger scale across multiple countries and a broader standards portfolio.
• DNV Healthcare: DNV is a global certification and accreditation body with a dedicated healthcare division offering hospital accreditation (NIAHO®) and ISO-based certifications. It is comparable to QIP as a third-party healthcare accreditor serving hospitals and clinical services, though its scope spans many industries.
• BSI Group: BSI is a global standards and certification body offering ISO-based certifications, healthcare quality certification and compliance services. It is comparable to QIP in the delivery of independent third-party certification, though BSI operates across all major industries globally.
• Bureau Veritas: Bureau Veritas is a global testing, inspection and certification company with healthcare and social services certification lines. It is comparable to QIP as an accredited third-party certifier serving healthcare and community organisations, though its healthcare offering is part of a much broader TIC portfolio.

Others

• Care Opinion Australia: Care Opinion Australia is a sister entity within the AGPAL Group operating a patient and consumer feedback platform for health and community services. While not an accreditation peer, it is comparable to QIP as a sister organisation serving the same Australian health and community services ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/QIPaccredited
• Facebookfacebook.com/QIPaccredited
• LinkedInlinkedin.com/company/agpal-qip-accredited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QIP