Mardom
MARDOM (Marítima Dominicana) is a family-owned Dominican Republic integrated logistics provider founded in 1971, serving approximately 2,000 vessels annually across 18 ports, 5 airports, and 7 offices with 1,200+ employees. It offers shipping agency, customs, stevedoring, warehousing, container terminal operations, cold chain, and inland transport services to B2B clients.
- Company typePrivate
- Founded1971
- HeadquartersSanto Domingo, Dominican Republic
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Mardom does
MARDOM (legal name Marítima Dominicana, S.A.S.) is a privately held, family-owned integrated logistics provider headquartered in Santo Domingo, Dominican Republic, founded in 1971 by Gustavo Tavares Espaillat and Karsten Hermann Windeler. The company serves approximately 2,000 vessels per year across 18 Dominican Republic ports, 5 airports, and 7 offices nationwide, employing more than 1,200 staff. It positions itself as the leading integrated logistics reference in the Dominican Republic market, with a service portfolio spanning shipping agency and port stevedoring, customs management, freight forwarding, warehousing, container terminal operations, refrigeration and cold chain, container rental and sales, land transportation, and specialized logistics for pharmaceutical, hotel, tobacco, and free zone verticals.
The company's technology backbone is the MARDOM GO digital platform, a proprietary web and mobile application (iOS and Android) that enables clients to manage cargo, request services, track shipments, view invoices, make reservations, and process payments online. Supporting capabilities include a container monitoring system for refrigerated cargo, a GPS-equipped transportation fleet, and integrations with Google Maps and Google Places. MARDOM holds an extensive set of certifications — OEA (Authorized Economic Operator) from Dominican customs, ISO 9001/14001/45001, BASC, TRACE anti-bribery, hazardous materials handling, IICL container lessor, and Global Cold Chain Alliance — which collectively act as regulatory and quality entry barriers.
MARDOM operates a B2B enterprise go-to-market model, providing services exclusively to duly constituted companies across multiple industries. Pricing is quote-based, negotiated individually, and not publicly disclosed. The company reaches customers through specialized advisors via phone, WhatsApp, and website quote request forms, while the MARDOM GO platform serves as a self-service channel for existing clients. Notable institutional relationships include a partnership with UNICEF (renewed in 2021) for logistics support of the National Plan for the Reduction of Acute Malnutrition, and a documented operating presence in Haiti alongside the core Dominican Republic market.
Mardom firmographics
Firmographics- Name
- Mardom
- Legal name
- Marítima Dominicana, S.A.S.
- Website
- https://mardom.com
- Company type
- Private
- Founded year
- 1971
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- MARDOM (Marítima Dominicana) is a family-owned Dominican Republic integrated logistics provider founded in 1971, serving approximately 2,000 vessels annually across 18 ports, 5 airports, and 7 offices with 1,200+ employees. It offers shipping agency, customs, stevedoring, warehousing, container terminal operations, cold chain, and inland transport services to B2B clients.
- Ownership category
- akta.pro rank
Mardom industry classification
Industry- Product category
- Maritime Logistics Services
- NAICS
- Marine Cargo Handling (488320), Port and Harbor Operations (48831)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)
- akta.pro primary industry
- Container Terminal Operating Services & Management (Terminal Operator / Concessionaire) (TLAHAAAI)
- akta.pro secondary industries
- Stevedoring & Vessel Loading/Discharging (Ship-to-Shore Operations) (TLAHALAA), Terminal Cargo Handling & Yard Operations (Receiving, Staging, Delivery) (TLAHALAB), Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA), Intermodal Container Leasing/Rental (ISO Containers) (TLABACAF)
Keywords
Where Mardom is headquartered
LocationHeadquarters
- HQ city
- Santo Domingo
- HQ country
- Dominican Republic
- HQ region
- Latin America
Offices7 records
Markets served
Mardom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Shipping Agency and Port Stevedoring Services: Core maritime agency services including vessel representation, stevedoring, cargo handling, husbandry services, and harbor master advisory services
- Customs Management: Customs clearance and documentation services for maritime and air cargo imports and exports
- Logistics and Freight Forwarding: End-to-end logistics services including freight forwarding, warehousing, local transportation and distribution, cargo consolidation
- Container Terminal Operations: Container terminal operator services including empty container storage, maintenance and repair, export container yard services, and chassis fleet services
- Refrigeration Services: Genset rental, container monitoring, pre-cooling and washing services, commercial refrigeration, and truck/trailer refrigeration
- Container Rental and Sales: Rental and sale of standard containers and office containers for various commercial applications
- Specialized Logistics Solutions: Pharmaceutical logistics, hotel logistics, tobacco logistics, free zone logistics, and project cargo handling
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | B2B service pricing for logistics and maritime agency services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Mardom product offering
Product offeringCore offering
MARDOM provides integrated maritime logistics, port stevedoring, customs management, freight forwarding, warehousing, container terminal operations, refrigeration services, and land transportation for businesses engaged in international trade across the Dominican Republic. The company supports approximately 2,000 vessels annually across 18 ports and 5 airports, and offers a proprietary digital platform (MARDOM GO) enabling clients to manage cargo, track shipments, request services, and access documentation in real time.
Product overview
Mardom is a logistics company offering integrated port agency, stevedoring, logistics, and refrigeration services in the Dominican Republic. The company's core offering consists of MARDOM GO, a digital platform for cargo management, complemented by four main service lines: Shipping Agent and Port Stevedore services, Logistics Services (freight forwarding, customs, warehousing, specialized logistics), Container Terminal Operator services, and Refrigeration Services. The company operates across 18 ports, 5 airports, and maintains 7 offices nationwide, serving approximately 2,000 vessels annually.
Differentiator
Problem solved
Functional benefit
Products and services
- MARDOM GO A proprietary mobile and web application providing real-time cargo management, shipment tracking, service requests, booking reservations, and online payment capabilities for MARDOM's logistics clients.
- Shipping Agent and Port Stevedore Services (Agente Naviero y Estibador Portuario) Core maritime agency and port stevedoring services including vessel husbandry, ship chartering, heavy and oversized cargo handling, cruise ship agency, and harbor master advisory services for vessels calling at Dominican Republic ports.
- Logistics Services (Servicios Logísticos) Comprehensive logistics services including freight forwarding, customs management, container rental and sales, maritime and air cargo, local transportation and distribution, cargo consolidation, warehousing, and specialized logistics for pharmaceutical, hotel, tobacco, and free zone industries.
- Container Terminal Operations (Operador de Terminales de Contenedores) Container terminal operations including empty container storage, container maintenance and repair, export container yard services, and chassis fleet services.
- Refrigeration Services (Servicios de Refrigeración) Refrigeration solutions including genset rental, remote container monitoring, pre-cooling and container washing services, commercial refrigeration, and refrigeration for trucks and trailers.
- Land Transportation (Transporte Terrestre) Land transport and distribution services for dry, refrigerated, oversized, and hazardous cargo throughout Dominican Republic territory, using a GPS-equipped modern fleet for real-time tracking.
Quantifiable outcome
- Handles approximately 2,000 vessels annually
- +2 more outcomes
Companies that use Mardom
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles4 records
Mardom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Mardom partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- UNICEF (Fondo de las Naciones Unidas para la Infancia)coreMARDOM and UNICEF partnership renewed since 2018 focuses on logistics support for acute malnutrition reduction in Dominican Republic. MARDOM provides warehousing and logistics for storage of therapeutic food products, medical devices, masks, and nutritional supplements. The partnership supports the National Plan for the Reduction of Acute Malnutrition and includes logistics for receiving and distributing supplies including 500,000 masks, 50 boxes of milk, 569 boxes of nutritional supplements, and 500 boxes of supplements for pregnant women.
Scale indicators6 records
Recent moves4 records
Expansion highlights5 records
Mardom competitors and assessment
Company assessmentBroad incumbents
- DHL Global Forwarding: Global freight forwarding, customs brokerage, and contract logistics provider with strong Caribbean coverage. Competes with MARDOM in freight forwarding, customs management, and specialized verticals like pharma.
- DP World: One of the world's largest container terminal operators and port operators with growing Latin America/Caribbean presence. Overlaps MARDOM's container terminal operations and end-to-end logistics services but at global scale and capital depth.
- APM Terminals (Maersk): Global container terminal operator and inland services arm of A.P. Moller-Maersk. Competes with MARDOM's terminal operations and integrated logistics, especially for shippers using Maersk ocean services.
- Kuehne+Nagel: Global freight forwarding and contract logistics leader with strong pharma/cold-chain capabilities. Overlaps MARDOM's customs, freight forwarding, and pharmaceutical logistics offerings at multinational scale.
- CMA CGM (Terminal Link / CEVA Logistics): Global ocean carrier and terminal operator (via Terminal Link) with CEVA Logistics for forwarding and contract logistics. Competes with MARDOM in container terminal operations, freight forwarding, and customs in the Caribbean.
Direct peers
- Seaboard Marine: Caribbean and Latin America ocean carrier and logistics provider serving many of the same regional ports as MARDOM, with comparable door-to-door service including customs and inland transport.
- Crowley Maritime Corporation: U.S.-based maritime, freight forwarding, and logistics company with significant Caribbean and Latin America operations in ocean shipping, customs brokerage, and warehousing — closely mirroring MARDOM's integrated service model.
- Motta Internacional: Dominican Republic-based integrated logistics, freight forwarding, and customs services provider with multi-decade history. Directly comparable to MARDOM in serving DR import/export customers across similar service lines and verticals.
Regional players
- Tropical Shipping: Caribbean ocean carrier and logistics provider serving the Bahamas, Caribbean, and parts of Latin America. Comparable to MARDOM's regional maritime agency and freight forwarding services for Caribbean trade.
- King Ocean Services: Caribbean and Central America ocean carrier with logistics, consolidation, and inland transport services. Comparable to MARDOM's cross-border maritime logistics and freight forwarding for regional trade.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Mardom social profiles
Digital presenceMardom compliance and trust
Trust signalCompliance10 records
Mardom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mardom leadership team
Management profileNumber of profiles
Profiles7 records
Mardom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mardom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mardom
What does Mardom do?
MARDOM provides integrated maritime logistics, port stevedoring, customs management, freight forwarding, warehousing, container terminal operations, refrigeration services, and land transportation for businesses engaged in international trade across the Dominican Republic. The company supports approximately 2,000 vessels annually across 18 ports and 5 airports, and offers a proprietary digital platform (MARDOM GO) enabling clients to manage cargo, track shipments, request services, and access documentation in real time.
Is Mardom a public or private company?
Mardom is a private company. It is classified as family owned and is currently operating.
When was Mardom founded?
Mardom was founded in 1971. It employs 501 to 1,000 people.
Where is Mardom based?
Mardom is headquartered in Santo Domingo, Dominican Republic, in the Latin America region.
How does Mardom make money?
Seven revenue lines are on record. Shipping Agency and Port Stevedoring Services are the primary driver. The others are customs Management, logistics and Freight Forwarding, container Terminal Operations, refrigeration Services, container Rental and Sales and specialized Logistics Solutions.
Who are Mardom's main competitors?
Broad incumbents on record are DHL Global Forwarding, DP World, APM Terminals (Maersk), Kuehne+Nagel and CMA CGM (Terminal Link / CEVA Logistics). Direct peers are Seaboard Marine, Crowley Maritime Corporation and Motta Internacional. Regional players are Tropical Shipping and King Ocean Services.
Does Mardom have an API?
No public API is recorded for Mardom.
What industry is Mardom in?
Mardom's product category is Maritime Logistics Services. Its primary akta.pro industry code is TLAHAAAI, Container Terminal Operating Services & Management (Terminal Operator / Concessionaire), with a secondary code of TLAHALAA, Stevedoring & Vessel Loading/Discharging (Ship-to-Shore Operations). Its NAICS code is 488320 and its SIC code is 4731.