EY Design Studio

What EY Design Studio does

EY Design Studio (also branded EY Studio+) is the customer and growth transformation practice of EY (Ernst & Young Global Limited, a UK company limited by guarantee), delivering design, marketing, sales, service and product innovation services to enterprise clients across 50 countries through a dedicated team of 7,000 professionals, backed by EY's broader network of 400,000+ professionals in 146 countries. The practice combines human-centered design and commercial insight with the EY.ai platform (The Reimagination Engine), a unifying AI stack that supports generative AI, autonomous agents, predictive analytics, neurosymbolic AI and process automation, alongside proprietary analytics modules such as EY VC Sync, the Supply Chain Intelligence Platform (SCIP) and EY Life Cycle Navigation (EY LION). Service lines include Customer Experience, Marketing Transformation, Sales Transformation, Service Transformation, Product & Service Innovation, and Supply Chain Transformation, delivered through EY's global direct enterprise sales motion and powered by a deep alliance ecosystem with Adobe, Microsoft, Nvidia, SAP, ServiceNow, Pega, Qualtrics, Snowflake, Databricks, IBM, Blue Yonder, P&G and PTC.

EY Studio+ is not a standalone entity; it is an integrated service line within EY's global organization of member firms, founded in 1989, with itself launched in 2019 and its AI platform EY.ai introduced in 2023. Revenue is generated through bespoke professional services engagements priced on a quote basis, with no public pricing or SaaS-style product. The practice serves clients across consumer products and retail, financial services, energy and resources, government and public sector, private equity, and high-growth entrepreneurial ventures, with named engagements including Royal Caribbean, SkiStar, Mojo Fertility, Chariot Re, Lion, ASOS, a Swiss Cooperative, Daimler AG and several unnamed financial and beverage clients. The parent organization is not publicly traded.

Name

EY Design Studio

Legal name

Ernst & Young Global Limited

Website

https://studio.ey.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Short description

EY Design Studio (EY Studio+) is EY's customer and growth transformation practice, delivering design, marketing, sales, service and product innovation services to enterprise clients across 50 countries using 7,000 dedicated professionals backed by EY.ai and EY's global Big Four network.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Consulting Services: EY Studio+ generates revenue through professional consulting engagements, providing customer experience transformation, marketing transformation, product and service innovation, sales transformation, and service transformation services to enterprise clients.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

EY Studio+ (also known as EY Design Studio) is EY's customer and growth transformation practice that combines human-centered design, technology, and commercial insight — augmented by the EY.ai platform — to help enterprises reimagine customer experiences, transform marketing and sales functions, innovate products and services, and deliver front-office transformation. The practice brings together 7,000 design, marketing, sales, service and technology professionals across 50 countries, backed by 400,000+ EY professionals globally, and delivers bespoke consulting engagements to enterprise clients across industries such as consumer products, financial services, energy, and government.

Product overview

EY Studio+ is a portfolio of transformative experiences services that combines design, technology and commercial insight, augmented by EY.ai (a unifying AI platform) and powered by EY's full spectrum of services. The offering spans Customer Experience, Marketing Transformation, Sales Transformation, Service Transformation, and Product & Service Innovation - all delivered by 7,000 professionals across 50 countries. Supporting platforms include EY.ai The Reimagination Engine (generative/agentic AI), EY Nexus (business transformation), EY wavespace (innovation centers), EY VC Sync analytics, EY Supply Chain Intelligence Platform (SCIP), and EY Life Cycle Navigation (EY LION). EY-Parthenon provides strategy consulting with neurosymbolic AI capabilities, while Global Renewables, Supply Chain Transformation, and Sustainability Legal Services offer specialized domain expertise.

Differentiator

Problem solved

Functional benefit

Brands

• EY-Parthenon: Global strategy consulting firm that works with CEOs, boards, private equity investors and governments to help drive organic and inorganic growth, strategic transformation and value creation
• EY.ai
• EY wavespace
• EY Nexus

Products and services

• EY Studio+ Customer & Growth Transformation Flagship EY Studio+ practice combining human-centered design, technology and commercial insight — augmented by the EY.ai platform — to help enterprises reimagine customer experiences, transform front-office functions, and drive lasting competitive advantage. Delivered by 7,000 professionals across 50 countries.
• Customer Experience (CX) Consulting EY Studio+ approach to customer experience, rooted in empathy and purpose, that helps generate insights to build differentiated, high-impact customer experiences that add long-term value for enterprise clients.
• Marketing Transformation Transforms critical marketing capabilities to support commercial growth, helping organizations engage customers, make smart marketing investments, and drive efficiency between humans and technology.
• Product & Service Innovation Consulting Accelerates innovation of product or service portfolios and creates new customer value propositions to help organizations move toward a sustainable future.
• Sales Transformation Consulting Drives sustainable growth, seller productivity and buyer/seller experience through sales transformation, unlocking value across sales strategy, model, enablement, performance and technology.
• Service Transformation Consulting Builds customer centricity and helps clients stay ahead of market trends through tech-enabled service transformation, delivering better customer and commercial outcomes.
• EY.ai The Reimagination Engine Unifying AI platform that powers EY services including Studio+ transformative experiences, enabling generative AI, autonomous agents and advanced analytics for enterprise transformation.
• Supply Chain Transformation Consulting Helps balance business needs with customer expectations, moving from linear to connected ecosystems of partners, suppliers and alliances toward fully autonomous supply chains.
• EY-Parthenon Strategy Consulting Global strategy consulting working with CEOs, boards, private equity investors and governments to drive organic and inorganic growth, strategic transformation and value creation.
• AI Strategy Services AI Strategy Services team enables better and faster ROI for new products and services and helps accelerate M&A through AI consulting.
• Neurosymbolic AI Services EY-Parthenon platform that unites data, logic and learning to power agentic workflows that drive smarter decisions and real-world impact.
• Global Renewables Consulting Combines EY experience, capabilities and technology to help organizations find better answers for transition to renewable energy.
• Sustainability Legal Services EY Law multidisciplinary teams provide legal advisory, project management and technology for sustainability regulatory compliance and ESG due diligence.
• Enterprise-scale Agentic AI Enterprise-scale agentic AI capability across EY services including Studio+, transforming how people work and how clients accelerate AI at scale.

Quantifiable outcome

• Enterprises that digitally transform their supply chain are more responsive to customers, capable of measuring environmental impact, able to keep operating costs lower and enjoy higher employee engagement
• +1 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core and supporting.

• AdobecoreTechnology or IntegrationAdobe is part of the EY Partner Ecosystem powering customer-focused transformation through design and creative technology integrations.
• MicrosoftcoreTechnology or IntegrationMicrosoft is part of the EY Partner Ecosystem providing cloud and AI technologies to enable enterprise transformation.
• NvidiacoreTechnology or IntegrationNvidia partnership brings AI and GPU computing capabilities to EY's transformation and AI initiatives.
• SAPcoreTechnology or IntegrationSAP is an alliance partner supporting EY's supply chain transformation and enterprise software implementation services.
• ServiceNowcoreTechnology or IntegrationServiceNow partnership enables digital workflow solutions for enterprise transformation and employee experience initiatives.
• PegasupportingTechnology or IntegrationPega provides customer engagement and process automation technology integrated into EY transformation solutions.
• QualtricssupportingTechnology or IntegrationQualtrics experience management platform supports EY's customer experience and employee experience transformation services.
• SnowflakesupportingTechnology or IntegrationSnowflake data cloud capabilities enable EY to deliver advanced analytics and AI-powered insights for clients.
• Blue YondersupportingTechnology or IntegrationBlue Yonder supply chain planning and execution technology integrated into EY supply chain transformation solutions.
• IBMcoreTechnology or IntegrationIBM technology and consulting capabilities support EY's enterprise transformation and AI initiatives.
• Procter & Gamble (P&G)coreStrategic or Co-development PartnerP&G alliance allows EY teams to accelerate service delivery with P&G's Integrated Work System (IWS) which helps drive continuous improvement in cost, cash, people, customer service and sustainability metrics.
• PTCsupportingTechnology or IntegrationPTC's product lifecycle management and IoT technologies support EY's product innovation and digital transformation services.
• DatabrickssupportingTechnology or IntegrationDatabricks lakehouse platform supports EY's data and AI initiatives for enterprise transformation.
• DellsupportingTechnology or IntegrationDell infrastructure and technology solutions support EY's digital transformation services.
• DaikincoreStrategic or Co-development PartnerAI drove Daikin's business transformation from complexity to agility, demonstrating how EY alliances drive real-world transformation outcomes.

Scale indicators9 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Bain & Company: Bain's Customer Experience and Transformation practices compete with EY Studio+ for enterprise growth transformation, CX strategy, and operating model engagements, particularly at the CEO and board level of large multinationals.
• Deloitte Digital: Deloitte Digital is Deloitte's digital transformation and customer experience practice, offering strategy, design, and technology services to enterprise clients. It is one of the Big Four direct competitors to EY Studio+ across CX, marketing, and digital transformation engagements.
• Accenture Song: Accenture Song (formerly Accenture Interactive) is the design, creative, and customer experience transformation arm of Accenture, directly competing with EY Studio+ across CX, marketing transformation, sales transformation, and product/service innovation for enterprise clients globally.
• KPMG (KPMG Digital): KPMG Digital and KPMG's customer experience / transformation practices compete directly with EY Studio+ for enterprise digital transformation, CX, and technology-enabled consulting engagements across the Big Four's shared client base.
• PwC (Strategy&, PwC Digital Services): PwC's strategy consulting arm Strategy& and its digital transformation services compete with EY Studio+ and EY-Parthenon across enterprise strategy, CX, and operational transformation, particularly among Fortune 500 clients where all Big Four firms have overlapping relationships.
• Capgemini Invent: Capgemini Invent is the digital innovation, design, and transformation consulting arm of Capgemini, directly competing with EY Studio+ for enterprise CX, digital transformation, and innovation strategy engagements, particularly in Europe.
• IBM Consulting (IBM iX): IBM iX is IBM's design-led digital transformation arm, delivering CX strategy, design, and technology implementation. It competes with EY Studio+ across enterprise transformation projects and also serves as one of EY's strategic alliance partners, creating a coopetitive dynamic.
• McKinsey & Company (McKinsey Design): McKinsey's design and customer experience practices (including McKinsey Design and the Leap by McKinsey) compete directly with EY Studio+ for enterprise CX, marketing, and growth transformation engagements, especially at the CEO/CXO level.
• Boston Consulting Group (BCG Platinion, BCG GAMMA): BCG Platinion (technology/digital build) and BCG GAMMA (AI/analytics) compete with EY Studio+ for design-led enterprise transformation, AI strategy, and customer experience engagements across consumer, financial services, and industrial sectors.

Emerging players

• IDEO: IDEO is a pioneering design and innovation consultancy whose human-centered design methodology EY Studio+ explicitly references. While IDEO is smaller and more boutique than Studio+, it is frequently considered a competitor for design-led transformation projects and brand-led innovation engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/ernstandyoungglobal
• Facebookfacebook.com/pages/Ernst-Young/195665063800329
• LinkedInlinkedin.com/company/1073

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EY Design Studio