What Citinet Solutions does

Citinet Solutions, LLC is a privately held custom software development firm founded in 2004 and headquartered in Somers, New York, serving small and mid-sized businesses primarily in the NYC and Westchester County metro area. The company was founded as New York City's second Apple Computer authorized business agent and has subsequently built a practice around the FileMaker/Claris platform, delivering custom database applications, ERP systems, workflow automation, and document management solutions deployable across desktop, web, and iOS. Its revenue model is predominantly project-based, with engagements ranging from under $50K to above $250K, supplemented by two proprietary products — MedSync Bridge (a DrFirst-certified e-prescribing/EPCS integration for healthcare and veterinary verticals) and Citinet Payments — and a recurring Virtual Director of IT managed service. The firm markets itself on a hands-on, no-outsourcing model and holds FileMaker Business Alliance membership, Claris Partner status, HIPAA and SOC 2 compliance, and additional cybersecurity certifications, positioning it for regulated workloads in education, healthcare, financial services, and nonprofit sectors. Distribution is exclusively direct and consultative, with the website contact form offering budget-range qualification (under $50K to above $250K) and all engagements beginning with an on-site discovery process. No external funding, headcount, or revenue figures are disclosed; the company appears to be a founder-operated boutique with multi-year client engagements and a stable, regional footprint.

Name

Citinet Solutions

Legal name

Citinet Solutions, LLC

Website

https://citinetsolutions.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Citinet Solutions is a privately held, Somers, NY-based custom software developer founded in 2004 that builds FileMaker/Claris-based ERP, workflow, and e-prescribing applications for SMBs and mid-market clients across the NYC/Westchester region.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Design and development of purpose-built custom business software including ERP systems, workflow automation, document management solutions, and industry-specific applications. Revenue is project-based, typically ranging from under $50k to above $250k per engagement.
2. Product Sales (MedSync Bridge, Citinet Payments): Licensing/sale of proprietary software products including MedSync Bridge (healthcare e-prescribing) and Citinet Payments.
3. Virtual IT / Managed Services: Virtual Director of Information Technology services providing ongoing IT leadership, budget monitoring, technical guidance, and vendor liaison for businesses that cannot afford full-time IT directors.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Citinet Solutions designs and builds custom business software on the FileMaker Platform, spanning ERP systems, workflow automation, document management, and industry-specific applications. The company also licenses proprietary products (MedSync Bridge for e-prescribing and Citinet Payments for payment processing) and delivers Virtual IT and cybersecurity services to SMBs that cannot afford full-time IT leadership.

Product overview

Citinet Solutions is a custom software development company offering purpose-built software products alongside professional IT services. The core product portfolio includes MedSync Bridge (a certified DrFirst e-prescribing integration), Citinet Payments (payment processing), and Custom Business Management Software built on the FileMaker Platform. These products are complemented by Enterprise Resource Planning solutions, cybersecurity services, and Virtual IT department offerings. The company specializes in transforming legacy Microsoft Word and Excel-based processes into scalable database solutions, serving clients across education, healthcare, construction, manufacturing, and nonprofit sectors. The FileMaker-based custom software serves as the foundation for most solutions, while MedSync Bridge and Citinet Payments represent distinct branded product offerings in the healthcare and financial transaction spaces respectively.

Differentiator

Problem solved

Functional benefit

Brands

• MedSync Bridge: Certified DrFirst integration for e-prescribing and EPCS, working with existing healthcare and veterinary systems.
• Citinet Payments

Products and services

• MedSync Bridge A certified DrFirst integration that brings enterprise e-prescribing and EPCS (Electronic Prescribing of Controlled Substances) to existing healthcare and veterinary systems, offering fast implementation, white-label options, and compliance without requiring platform replacement.
• Citinet Payments Payment processing solution integrated into the company's custom software ecosystem for handling financial transactions within business workflows.
• Custom Business Management Software Scalable, customized database solutions built on the FileMaker Platform, deployable on desktop and iOS mobile devices, featuring customizable dashboards, bar-code options, calendar integration, and automatic departmental updates.
• Enterprise Resource Planning (ERP) Software Custom ERP solutions that integrate and consolidate data across all business functions including human resources, CRM, finance, accounting, IT helpdesk, ecommerce, supply chain management, order processing, and inventory.
• Microsoft Word/Excel Workflow Migration Service to convert spreadsheets and documents into scalable databases, improving performance, reporting, and workflows by replacing legacy Microsoft Word and Excel applications with custom database solutions.
• Virtual Director of Information Technology Virtual IT leadership service providing experienced IT direction, budget preparation, weekly conferences, vendor liaison, equipment analysis, and mergers/acquisitions assistance at a fraction of the cost of a full-time IT director.
• Cybersecurity Services Security planning, training, and testing services including password hygiene assessment, security measures for all connected devices, and proactive measures to protect business infrastructure.
• Office Tech Infrastructure Services Comprehensive IT services including desktop and network support for Apple, Microsoft, Adobe, and Google platforms, website development with SEO, social media management, backup and data loss prevention, and email campaign services.

Quantifiable outcome

• 97% increase in report-creation efficiency for Bedrock Credit America
• +6 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• DrFirstcoreTechnology or IntegrationMedSync Bridge is fully certified by DrFirst as an integration partner. This certification enables Citinet to offer enterprise e-prescribing and EPCS (Electronic Prescribing of Controlled Substances) through their custom software solutions without requiring platform replacement for healthcare and veterinary clients.
• FileMaker / ClariscoreTechnology or IntegrationCitinet Solutions is a FileMaker Business Alliance member and Claris Partner. All custom software solutions are built on the FileMaker Platform. This is the core technology foundation for the company's custom development practice, providing underlying database computing platform for mobile, cloud, and on-premise deployments.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is used as one of the hosting options for Citinet's custom workflow software. AWS maintains SOC 2 compliance and extensive security certifications for data center operations. Citinet positions AWS as an option alongside on-premise hosting and their own data centers.
• Westchester Business CouncilminorOthersCitinet Solutions is a member of the Westchester Business Council, a regional business association in Westchester County, NY.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accenture: Global professional services firm delivering custom software engineering, systems integration, cybersecurity, and managed services. Comparable in custom application development and IT leadership services but at dramatically larger scale and global reach.
• EPAM Systems: Global digital engineering services provider focused on custom software development, platform engineering, and product design. Overlaps with Citinet's custom development and integration capabilities at far greater scale.
• Wipro: Global IT services company providing custom application development, ERP, cloud, and managed services across regulated industries. Overlaps with Citinet's custom development, ERP implementation, and managed IT service offerings at significant scale.
• Capgemini: Global IT consulting and services firm delivering custom software engineering, digital transformation, and managed services. Comparable to Citinet's consultative custom development and Virtual IT services at much larger enterprise scale.
• Cognizant: Large-scale IT services and digital engineering firm offering custom application development, systems integration, and managed services. Comparable in custom software delivery and ERP/integration work but competes across a much wider industry and geographic footprint.
• Slalom: Global IT and digital consulting firm delivering custom technology solutions, managed services, and business transformation engagements to mid-market and enterprise clients. Overlaps with Citinet's consultative custom software practice and Virtual IT offering, but with much broader portfolio and geographic footprint.
• Deloitte Digital: Consulting arm of Deloitte delivering custom technology solutions, ERP implementations, cybersecurity, and managed services. Comparable to Citinet's full-stack custom development plus Virtual IT and cybersecurity services across regulated clients.
• Infosys: Global IT services and consulting firm providing custom application development, systems integration, and managed services across industries. Comparable to Citinet's custom development and ERP work but operates at enterprise scale across multiple verticals.
• IBM Consulting: Global consulting arm of IBM providing hybrid cloud, custom application development, ERP, cybersecurity, and managed infrastructure services. Overlaps broadly with Citinet's ERP, custom development, and managed IT service offerings.

Direct peers

• BairesDev: Custom software development firm delivering tailored application engineering and IT services to SMB and mid-market clients globally. Comparable to Citinet in core custom-development delivery model, though operating at materially larger scale and geographic reach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/citinetsolution
• Facebookfacebook.com/CitinetSolutionsLLC

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citinet Solutions