What Miichisoft does

Miichisoft is a Vietnam-headquartered IT services and AI solutions company that primarily serves Japanese enterprises seeking to address IT talent shortages and accelerate digital transformation. Founded in 2015 and structured as Miichisoft., JSC in Vietnam with a Tokyo-registered Japanese subsidiary (株式会社Miichisoft), the company employs 200+ staff across Hanoi, Da Nang, and Tokyo offices. Roughly 150+ engineers cover AI, full-stack, cloud, and low-code disciplines, with approximately 30% of staff having prior Japan work experience and a dedicated BrSE team bridging Vietnamese engineering with Japanese business culture.

The company's technology footprint spans an AI Co-Creation layer (Dify implementation and adoption support, generative AI PoC development using multi-agent systems, Advanced RAG, voice AI, and Model Context Protocol), a Growth Lab of four service units (Core Lab, System Lab, Power Lab, Cloud Lab), an AI+ Solutions portfolio of proprietary products (Meet AI+ meeting assistant, AIDO AI adoption diagnostic, Doc AI+ document assistant) and forthcoming AI+ Packages (Multi-Agent, Camera AI, RAG), and a Vietnam Bridge service line offering BOT-model offshore team setup and corporate establishment support. Underlying infrastructure is cloud-vendor agnostic across AWS, Azure, and GCP, with integrations across Microsoft 365, Google Workspace, kintone, Salesforce, Jira, Slack, n8n, and Dify, and AI backbones including Azure OpenAI, Gemini, and the open-source Dify platform. Certifications (ISO 27001:2022, ISO 9001:2015, AWS Consulting Partner, ISTQB Gold Partner) anchor the enterprise procurement story.

Miichisoft monetizes through a hybrid model combining project-based and retainer professional services (offshore development, AI implementation, dedicated teams), productized subscriptions (Meet AI+ SaaS and on-premises tiers), recurring managed services (MaaS for Dify from ¥20,000/month), and a freemium top-of-funnel (AIDO). Go-to-market is enterprise field sales from Tokyo paired with inside sales for the Japanese SMB segment; distribution is augmented through content marketing, trade shows (including ResorTech EXPO), webinars, and partnerships such as the Omotenashi ICT Council. Customers span construction (Photoruction), cosmetics/retail (Mydear), education (Kensu), events (X-Lab), and knowledge management (Rjuna), with 60+ global clients and 200+ cumulative projects delivered. In January 2026, the company formally transitioned from traditional offshore outsourcing positioning to an AI-centric "Growth Partner" model structured around four pillars.

Name

Miichisoft

Legal name

Miichisoft., JSC

Website

https://miichisoft.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Vietnam-based IT services and AI solutions firm serving Japanese enterprises with offshore development, Dify-based GenAI implementation, and proprietary products including the Meet AI+ meeting assistant, AIDO AI diagnostic, and Doc AI+ document tool.

Ownership category

akta.pro rank

Product category

IT Consulting & AI Solutions

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)

akta.pro secondary industries

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI/ML Engineering & Model Development Services (BPAEAHAF), Model Serving, Inference & Deployment Platforms (APIs, Edge/On-Prem) (HDAEANAC)

Keywords

• Offshore development services
• Generative AI solutions
• AI implementation services
• Digital transformation consulting
• Cloud infrastructure services

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services (AI Co-Creation & System Development): Core revenue stream from AI implementation (Dify, PoC), system development (Core Lab, System Lab, Power Lab, Cloud Lab), and offshore development. Billed on project basis or retainer with dedicated teams. Revenue generated from Japanese enterprise clients primarily.
2. AI Product Licensing (SaaS/Premium): Meet AI+ offered as SaaS subscription with optional premium tiers. On-premises version available for high-security enterprise clients. Usage-based and subscription hybrid model.
3. Vietnam Bridge Services (BOT & Company Setup): Build-Operate-Transfer model for Japanese companies establishing Vietnam development teams. Includes legal entity setup, recruitment, and office establishment support. One-time and recurring managed services revenue.
4. Managed Services & Ongoing Support: Monthly operational support services (MaaS) for Dify including knowledge base updates, prompt optimization, and continuous improvement. Generates recurring monthly revenue.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Miichisoft provides AI-centric IT services and products primarily to Japanese enterprises, organized around four pillars: AI Co-Creation (Dify implementation, GenAI PoC development), Growth Lab (Core Lab dedicated development teams, System Lab DX development, Power Lab low-code, Cloud Lab cloud infrastructure), AI+ Solutions (Meet AI+ meeting assistant, AIDO AI diagnostic tool, Doc AI+), and Vietnam Bridge (BOT offshore team model, corporate establishment support). The firm delivers end-to-end engagement from AI consultation through implementation and ongoing managed support.

Product overview

Miichisoft operates as a technology partner and Growth Partner serving Japanese enterprises, offering a portfolio of AI-powered products and professional IT services. The core AI product line (AI+ Products) centers on Meet AI+ for meeting automation, AIDO for AI adoption diagnostics, and Doc AI+ for document intelligence. The AI+ Packages expand into specialized domains: Multi-Agent Package for autonomous process agents, Camera AI Package for computer vision, and RAG Package for enterprise knowledge retrieval. Services include Dify-based AI chatbot implementation and GenAI PoC development under AI Co-Creation; four specialized labs (Core Lab, System Lab, Power Lab, Cloud Lab) under Growth Lab; and Vietnam Bridge services (BOT model and corporate establishment) for Japan-Vietnam business expansion. The company transitioned from offshore outsourcing to a Growth Partner model in January 2026.

Differentiator

Problem solved

Functional benefit

Brands

• Meet AI+: AI meeting assistant for automatic transcription, summarization, and meeting analysis - reduces meeting admin work by up to 80%
• AIDO
• Core Lab
• System Lab
• Power Lab
• Cloud Lab
• Vietnam Bridge
• Miichisoft Solutions

Products and services

• Meet AI+ AI meeting assistant optimized for Japanese face-to-face meetings, providing automatic speech-to-text transcription with 90%+ accuracy, speaker identification, meeting summary generation, action item extraction, and multi-language support. Reduces post-meeting administrative work by up to 80-90%. Available as SaaS and on-premise deployment for Japanese enterprises.
• AIDO (アイドウ) Free AI adoption diagnostic tool that visualizes AI ROI and generates phased AI introduction roadmaps in 5 minutes without registration. Targets Japanese enterprises unsure where to start with AI adoption by guiding them through AI opportunity assessment, departmental prioritization, phased roadmap, and ROI estimation.
• Dify Implementation & Adoption Support Service End-to-end Dify AI platform implementation service with four plans (Quick Start ¥0-80,000, RAG Chatbot ¥450,000+, Enterprise Integration ¥850,000+, Managed Services ¥20,000/month). Deploys enterprise AI chatbots on customer infrastructure in as fast as 2 weeks, reducing inquiry workload by up to 90%. Supports on-premises and private cloud for complete data security.
• Generative AI PoC Development Service Generative AI proof-of-concept development service that converts business ideas into deployable prototypes in 2-4 weeks. Uses multi-agent systems, Advanced RAG, voice AI, and Model Context Protocol to validate AI business value before full investment. Targets Japanese enterprises evaluating AI adoption.
• Core Lab (Dedicated Development Team) Dedicated product development team that operates as an integral part of the customer's organization, providing long-term AI-augmented development, business understanding, and co-growth support. Uses AI for design, coding, and testing automation to reduce project delivery time.
• System Lab (System Development & DX) System development and DX modernization service focusing on co-creation rather than outsourcing. Provides stable technology foundation for business growth with new development and digital transformation projects covering ERP, CRM, warehouse management, and logistics systems.
• Power Lab (Low-Code Automation) Low-code business automation service using Microsoft Power Platform. Enables rapid process improvement and cost optimization for enterprise business operations through a specialized Power Platform team.
• Cloud Lab (Cloud Infrastructure) Cloud infrastructure service covering AWS, Azure, and GCP. Provides cloud architecture design, construction, and 24/7 operations support with infrastructure cost optimization up to 40%.
• BOT Model (Build-Operate-Transfer) Build-Operate-Transfer offshore team model. Constructs a dedicated development team, supports initial operation and training, then transfers the mature team to the customer. Reduces offshore setup risk while building an in-house team for Japanese companies establishing Vietnam development operations.
• Secure Meet AI+ (On-Premise) Enterprise-grade AI meeting assistant with automatic transcription, speaker identification, multilingual support, and on-premises/private cloud deployment. Achieves 90%+ transcription accuracy with continuous learning of company-specific terminology. Supports both online and in-person meetings optimized for Japanese business culture.
• ALL IN ONE Tourism AI Information Center Multilingual AI chatbot for the tourism industry providing spot recommendations, travel itinerary planning, emergency/traffic information, and personalized assistance. Uses RAG technology for high-accuracy responses based on regional tourism data. Demonstrated at ResorTech EXPO 2025 in Okinawa with 1,000+ visitors and 800+ demos.

Quantifiable outcome

• Meeting post-work reduced by 80-90% with Meet AI+
• +6 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability13 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Omotenashi ICT Council (一般社団法人おもてなしICT協会)coreStrategic or Co-development Partner · 5 March 2026Miichisoft participates as a member company in the Omotenashi ICT Council, collaborating on tourism DX initiatives in Japan. Jointly developed the AR anime tourism experience project 'Okinawa 2Go!' with other member companies including SoftBank and local Okinawa businesses. Council focuses on promoting ICT solutions for Japan's hospitality and tourism industry.
• SoftBank Corp. (ソフトバンク株式会社)coreStrategic or Co-development Partner · 5 March 2026Co-development partner in the Okinawa 2Go! AR anime tourism project. SoftBank provides communication infrastructure and technological collaboration as part of the Omotenashi ICT Council ecosystem.
• Ashibi Company (株式会社あしびカンパニー)minorStrategic or Co-development Partner · 5 March 2026Development partner in the Okinawa 2Go! AR anime tourism project. Contributed to content development and local expertise for the AR experience platform.
• Escape Communications (株式会社エスパス・コミュニケーションズ)minorStrategic or Co-development Partner · 5 March 2026Development partner in the Okinawa 2Go! AR anime tourism project. Provided communication and content expertise for the AR experience.
• NianticcoreTechnology or Integration · 5 March 2026AR technology provider using Niantic's ARDK (Augmented Reality Development Kit) platform for the Okinawa 2Go! project. ARDK is a globally proven AR technology infrastructure enabling advanced AR experiences in real-world tourist locations.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS Consulting Partner status. Provides cloud infrastructure (AWS/Azure/GCP) for client projects and internal operations. Supports on-premises and private cloud deployments for enterprise clients requiring high security.
• Dify (Open Source AI Platform)coreTechnology or IntegrationMiichisoft is a certified Dify implementation partner. Offers Dify introduction and operational support services, leveraging Dify's no-code GenAI application platform. 120,000+ GitHub stars, 250% growth in 2024, 130,000+ AI apps built on Dify Cloud.
• Hanoi University of Science and Technology (ハノイ工科大学)minorStrategic or Co-development PartnerAcademic partnership for talent cultivation. Miichisoft CEO speaks at university events. Contributed to Vietnam-Japan Friendship Facility construction at the university. Participated in career seminars and student recruitment activities.
• Vietnam Ministry of Science and Technology / VnExpressminorStrategic or Co-development PartnerOrganizers of Vietnam AI Awards 2025. Miichisoft's Secure Meet AI+ advanced to Round 2 of the competition in the Vietnam AI Solutions category.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• FPT Software: Vietnam's largest IT services company with ~30,000+ engineers and a dedicated FPT Japan entity serving hundreds of Japanese enterprise clients. Directly comparable as a Vietnamese-headquartered offshore/AI services firm targeting Japanese enterprise DX and AI integration work.
• CMC Corporation: Vietnamese IT conglomerate (CMC TS) with cloud, AI, and software services and a CMC Japan subsidiary serving Japanese clients. Comparable as a full-stack Vietnamese IT services group pursuing Japanese enterprise and government digital transformation.
• TMA Solutions: Vietnamese software outsourcing company with ~2,500 engineers and significant Japanese clientele. Directly comparable as a Vietnam-based offshore IT services firm with multi-vertical enterprise delivery and dedicated Japan engagement.
• Axon Active: Vietnamese offshore software development firm with Japanese and European enterprise clients and dedicated Japan engagement models. Comparable in Vietnam-Japan offshore delivery, agile product engineering focus, and mid-market enterprise target segment.
• KMS Technology: Vietnamese software services company with US, Vietnam, and Australia presence delivering AI/ML, cloud, and QA services. Comparable as a Vietnam-headquartered mid-sized IT services firm with global enterprise clients and growing AI practice.
• Rikkeisoft: Vietnamese offshore software development company with a dedicated Rikkei Japan subsidiary serving Japanese enterprises. Closely comparable in business model, Vietnam-Japan bridge structure, and target verticals (manufacturing, logistics, finance).
• Sun Asterisk: Japanese-listed (4051) digital creative and software development firm with Vietnamese delivery centers, explicitly positioned as a 'Growth Partner' for Japanese enterprises. Closely comparable in positioning, DX/AI focus, and Japan-Vietnam hybrid delivery model.

Broad incumbents

• Accenture Japan: Global consulting and IT services leader with a large Japan practice delivering AI, cloud, and digital transformation for Japanese enterprises. Competes for the same Japanese enterprise AI/DX wallet but at materially larger scale and with onshore-heavy delivery.
• NTT Data: Global IT services major with deep Japanese enterprise relationships and a large domestic delivery footprint. Competes with Miichisoft on large Japanese enterprise AI/DX mandates but from a much broader portfolio and onshore-heavy model.

Regional players

• Persistent Systems: Indian-headquartered IT services firm with growing Japanese enterprise business and digital/AI engineering capabilities. Comparable as a non-Japan-headquartered offshore services firm pursuing Japanese enterprise AI and digital transformation mandates, primarily serving from India rather than Vietnam.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/MiichisoftJ
• YouTubeyoutube.com/@miichistudio5534
• Facebookfacebook.com/miichisoft
• LinkedInlinkedin.com/company/miichisoft

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miichisoft