4process AG

What 4process AG does

4process AG is a privately held, owner-managed SAP consulting and software firm headquartered in Passau, Germany, founded in 2005 by Christian Raab, Gerhard Steinhuber, Christian Thurner, and Dr. Martin Voss. The company delivers end-to-end SAP services — consulting, implementation, customization, managed hosting, application lifecycle management, and training — primarily to German Mittelstand companies and internationally active corporations across manufacturing, automotive, mechanical engineering, pharmaceutical, energy, defense, and consumer goods. It also operates a wholly owned Austrian subsidiary, 4process GmbH in Klosterneuburg near Vienna, focused on SAP hosting and system monitoring, and a second German site in Deggendorf opened in July 2023.

The company's technology stack is built around the SAP ecosystem: it implements and supports SAP S/4HANA, SAP Cloud ERP, SAP Business ByDesign, SAP Customer Experience (Sales/Service Cloud V2), SAP Digital Supply Chain, SAP Business Technology Platform, and SAP SuccessFactors. On top of this, 4process has developed a portfolio of proprietary add-on solutions grouped into three solution families: Purchase to Pay (Purchase Requisition, Purchase Order, Order Confirmation, Goods Receipt, Invoice, DocChain, Business Partner Workflow), Quote to Cash (Sales Document Approval/Integration, Product Costing, CPQ, Dunning Cockpit), and Supply Chain Management (Digital Labels, Machine Connectivity, Mobile Framework). It holds SAP Gold Partner status (since 2018) and is an SAP Certified Partner Center of Expertise.

Commercially, 4process generates revenue through five streams: SAP consulting services (project-based professional services), SAP managed services and hosting (recurring SLA-based contracts), SAP application lifecycle management (subscription/support), SAP coaching and training (professional services), and proprietary software licensing/royalties on its add-on portfolio. Distribution is via direct enterprise and mid-market sales with personal consulting; the company markets through its website, webinars, YouTube, the "KOMPASS" newsletter, industry events including its own annual Hausmesse, and academic partnerships with regional universities (Passau, Deggendorf, Berufsakademie Passau) for talent acquisition. As of 2025 it employs approximately 140 people across three offices, has completed 600+ projects for 150+ customers, and has won the Bavarian BAYERNS BEST 50 growth award in both 2020 and 2025.

Name

4process AG

Legal name

4process AG

Website

https://4process.de

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

4process AG is a Passau-based, founder-owned SAP consulting firm serving German Mittelstand and international enterprises with implementation, managed services, and proprietary add-on software across the SAP S/4HANA, CX, SCM, BTP, and SuccessFactors stack.

Ownership category

akta.pro rank

Product category

ERP Implementation Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (5132)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI), Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK)

Keywords

• SAP consulting services
• ERP implementation
• Managed services
• Supply chain software
• Business intelligence

Headquarters

HQ city

Passau

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. SAP Consulting Services: Core consulting revenue from SAP implementations including new introductions, extensions, international roll-outs, and project-based consulting across SAP modules.
2. SAP Managed Services & Hosting: Recurring revenue from SAP hosting, system monitoring, and ongoing managed services with SLA-based contracts.
3. SAP Application Lifecycle Management: Support contracts and helpdesk services for daily SAP system operation, including first and second level support.
4. SAP Coaching & Training: Training services including company-specific user training, overview training, and coaching for various SAP modules.
5. Proprietary Software Solutions: Revenue from proprietary add-on solutions including Digital Labels, Mobile Framework, DocChain, and various workflow solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

4process AG provides SAP consulting, implementation, customization, and managed services for mid-sized companies and international corporations. The company resells and implements SAP ERP, SAP Customer Experience, SAP Digital Supply Chain, SAP BTP, and SAP SuccessFactors, and develops proprietary add-on solutions (e.g., 4process | DocChain, Mobile Framework, Digital Labels, Machine Connectivity, Purchase to Pay and Quote to Cash workflow modules) that extend standard SAP functionality. It also delivers SAP hosting, application lifecycle management, and customized training/coaching services.

Product overview

4process AG is an SAP consulting and services company offering a portfolio of proprietary add-on solutions built on top of the SAP ecosystem. The core offerings span SAP ERP, SAP Customer Experience, SAP Digital Supply Chain, SAP BTP, and SAP SuccessFactors. The proprietary product suite includes 4process | DocChain for document management, 4process | Business Partner Workflow, 4process | Product Costing, 4process | CPQ, 4process | Sales Document Approval/Integration, 4process | Dunning Cockpit, and the Purchase to Pay components (Purchase Requisition, Purchase Order, Order Confirmation, Goods Receipt, Invoice). Supply Chain Management add-ons include 4process | Digital Labels, 4process | Machine Connectivity, and 4process | Mobile Framework. Supporting services encompass SAP Managed Services (hosting, system monitoring), SAP Application Lifecycle Management, and SAP Coaching & Trainings.

Differentiator

Problem solved

Functional benefit

Brands

• 4process | Purchase to Pay: Solution for the purchase to pay process including Purchase Requisition, Purchase Order, Order Confirmation, Goods Receipt, Invoice, DocChain, and Business Partner Workflow modules.
• 4process | Quote to Cash
• 4process | Supply Chain Management
• 4process | DocChain
• 4process | Digital Labels
• 4process | Machine Connectivity
• 4process | Mobile Framework

Products and services

• 4process | DocChain Cross-process document management add-on for SAP ERP that provides centralized access to all documents linked to a business object, with optional contract management addon.
• 4process | Business Partner Workflow Workflow add-on for SAP enabling creation and modification of business partners with multi-level approval scenarios and data completion steps.
• 4process | Product Costing Flexible costing add-on integrated into the SAP quotation process to calculate product costs early in the product lifecycle.
• 4process | CPQ Configure-Price-Quote add-on for SAP that records complex product configurations and generates automated quotations, integrated with SAP Sales Cloud and other CRM systems.
• 4process | Sales Document Approval Workflow-based approval add-on for SAP sales documents including quotations, orders, contracts, credit notes, and returns with multi-level approval scenarios.
• 4process | Sales Document Integration Cockpit add-on for creating, monitoring, managing, and post-processing SAP sales documents, with OCR input channel for PDF orders yielding 20-30% average time savings.
• 4process | Dunning Cockpit Enhanced SAP dunning management add-on with central dunning blocks, automatic archiving, and email dispatch of reminders.
• 4process | Purchase Requisition Release strategy and workflow add-on for SAP purchase requisitions with approval scenarios for value thresholds and product groups.
• 4process | Purchase Order Approval workflow add-on for SAP purchase orders with flexible release logic, email notification, and a central cockpit for managing worklists.
• 4process | Order Confirmation Automated SAP order confirmation processing supporting multiple input channels (PDF, OCR, mail, scan, XML/EDI) with recognition, validation, and digital archiving.
• 4process | Goods Receipt Central delivery bill recording add-on for SAP goods receipt with workflow-based approval and pre-entry functionality.
• 4process | Invoice Invoice approval automation add-on for SAP with smartphone-based approval and central status tracking.
• 4process | Digital Labels SAP-integrated digital labeling solution for supply chain and manufacturing, enabling real-time production tracking, Kanban scenarios, warehouse receipt processing, and inventory labeling.
• 4process | Machine Connectivity Shop-floor integration add-on connecting production machines and tools to SAP ERP (S/4HANA or R/3) with bidirectional data exchange for real-time process optimization and predictive maintenance.
• 4process | Mobile Framework Mobile warehouse management add-on using wireless scanners with touch-screen operation, enabling real-time warehouse processes, process interlocks, and personalized user guidance.
• SAP Managed Services Recurring SAP hosting and system monitoring service including infrastructure management, system copies, and 24/7 support delivered via SLA-based contracts.
• SAP Application Lifecycle Management Ongoing SAP application support including helpdesk, first- and second-level support, service-level agreements, and a knowledge database for daily SAP operations.
• SAP Coaching & Trainings Customized SAP training programs covering modules such as Asset Management, Controlling, and Quality Management, including company-specific user and overview training.

Quantifiable outcome

• Average time savings of 20-30% with 4process Sales Document Integration
• +2 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature15 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SAP AG / SAPcoreTechnology or Integration · 4 January 2018SAP Gold Partner and SAP Certified Partner Center of Expertise. As Gold Partner, 4process meets strict quality criteria for outstanding project quality, proven industry expertise, high customer satisfaction, and qualified sales team. The partnership enables distribution of SAP licenses, consulting services, and access to SAP support resources.
• University of PassauminorOthersAcademic partnership for research collaboration, talent recruitment, and educational programs in the Passau region.
• TH Deggendorf (Deggendorf University of Applied Sciences)minorOthersPartnership with university of applied sciences for research, student projects, and graduate recruitment.
• EDV Schulen PlattlingminorOthersPartnership with computer schools for vocational training and IT education programs.
• Berufsakademie PassauminorOthersCooperative education partnership with Berufsakademie Passau for dual study programs.
• Innkubator Business Start-up Center PassauminorOthersPartnership with startup incubator for supporting entrepreneurship and innovation in the region.
• ITC1 DeggendorfminorOthersPartnership with ITC1 technology center in Deggendorf for regional tech ecosystem collaboration.
• Ratisbona Compliance GmbH (RC-Whistle)minorImplementation/ SI/ Consulting PartnerProvider of whistleblower system (Hinweisgebersystem) with legal expertise, providing anonymous reporting platform for compliance and ethical concerns.

Scale indicators6 records

Recent moves14 records

Expansion highlights5 records

Broad incumbents

• Atos (SAP practice): Global IT services incumbent with a substantial SAP consulting and managed services practice across Europe. Comparable as a SAP delivery partner for enterprise customers but competes across a much broader portfolio than 4process.
• Accenture (SAP practice): Largest global SI and one of SAP's most important go-to-market partners worldwide. Sets pricing and delivery benchmarks against which mid-sized SAP consultancies like 4process must compete on agility and customer intimacy.
• Capgemini Invent (SAP practice): Global consulting and digital transformation firm with deep SAP S/4HANA and SAP CX practice. Operates at enterprise scale; competes with 4process on transformation engagements but also as a buyer of niche SAP talent and IP.
• T-Systems International GmbH (SAP practice): Deutsche Telekom subsidiary and major global SI with a sizable SAP practice. Broader incumbent offering full IT outsourcing, cloud, and SAP services; competes with 4process on enterprise SAP deals but at vastly greater scale and scope.

Direct peers

• NTT Data Business Solutions (formerly itelligence): One of the largest global SAP-focused system integrators, headquartered in Germany, with deep Mittelstand and large-enterprise SAP practice. Comparable SAP implementation, managed services, and proprietary add-on portfolio, but operates at significantly greater scale and geographic reach.
• SNP Schneider-Neureither & Partner SE: Publicly listed German SAP transformation specialist with proprietary data migration software (CrystalBridge). Comparable SAP-centric consulting model and proprietary tooling layered on top of SAP, targeting similar S/4HANA migration opportunities.
• msg systems AG: Large independent German IT consulting group with SAP, insurance, and public-sector practices. Comparable as a German-rooted SAP consulting and proprietary-software hybrid serving enterprise and mid-market clients.
• cbs Corporate Business Solutions GmbH: Mid-sized German SAP consulting firm with international footprint, specializing in SAP S/4HANA, manufacturing, and process industries. Directly comparable in mid-market SAP consulting focus and proprietary template/add-on delivery model.
• All for One Group SE: Publicly listed German SAP consulting and cloud services firm focused on the Mittelstand. Closest comparable in target customer segment (German mid-market), SAP partner status, and consulting-plus-managed-services model, though materially larger.
• SVA System Vertrieb Alexander GmbH: German IT system integrator with strong SAP practice, certified SAP Partner Center of Expertise, and broad product portfolio. Comparable in SAP Gold Partner positioning, German Mittelstand customer focus, and multi-vendor IT services approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/4process
• Instagraminstagram.com/4process_ag
• LinkedInlinkedin.com/company/4process-ag
• YouTubeyoutube.com/@4processAG
• Xx.com/4process_ag

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 4process AG