ISEM
- Company typePrivate
- Founded1989
- HeadquartersGradignan, France
- Headcount11–50
- GTM typeB2B
- OfferingServices
ISEM firmographics
Firmographics- Name
- ISEM
- Legal name
- Benoit Dupouy
- Website
- https://isem.fr
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
ISEM industry classification
Industry- Product category
- Industrial Electronics Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (811210)
- SIC
- Misc Industrial & Commercial Machinery & Equipment (3590)
- akta.pro primary industry
- Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)
- akta.pro secondary industry
- Parts Distribution & Spares Management (Aftermarket) (IMABALAK)
Keywords
Where ISEM is headquartered
LocationHeadquarters
- HQ city
- Gradignan
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
ISEM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Industrial electronics repair services: ISEM generates revenue through component-level repair of industrial electronic equipment including power supplies, display technologies, numerical controls, electronic cards, and industrial printers. Services are priced per repair job with free initial quotes provided. The company operates on a result-based billing model with 6-month guarantees on repairs. They also offer exchange/standard replacement options on certain models.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard repair service with free quote |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
ISEM product offering
Product offeringCore offering
ISEM performs component-level repair and maintenance of industrial electronic equipment for distributors, maintainers, and technical services. The company repairs power supplies, display technologies (TFT/LCD/Plasma), numerical controls, electronic cards, and industrial printers (Zebra, Datamax, Intermec, Datalogic), offering a cost-effective alternative to manufacturer replacements for out-of-warranty or obsolete equipment. Services include a parcel pickup/collection network for nationwide French coverage and are backed by a 6-month guarantee with result-based billing.
Product overview
ISEM is a single-service company specializing in industrial electronic maintenance and repair since 1989, operating as a unified offering rather than a platform. The company provides component-level repair services across five core service categories: electronic power supply repair (Alimentation électronique), display technology repair (Technologie d'affichage), numerical control repair (Commande numérique), electronic card repair (Carte électronique), and industrial printer repair (Imprimante industrielle). Additional services include a parcel pickup service for logistics convenience. All services share common attributes: component-level repair, 6-month warranty, traceable repair process with historical tracking, urgent response within 24 hours, and personalized technical and commercial follow-up. The company serves sectors including aeronautics, food processing, medical, transport, viticulture, automotive, environment, logistics, and textiles.
Differentiator
Problem solved
Functional benefit
Products and services
- Réparation Alimentation Électronique (Electronic Power Supply Repair)
Quantifiable outcome
- Repair quotes provided within 7-10 days (24-48 hours for production stoppage situations)
- +1 more outcomes
Companies that use ISEM
Customer profileNamed customers20 records
Segments5 records
Ideal customer profiles1 record
ISEM technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
ISEM partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Transport companies (various)supportISEM has established close collaboration with various transport companies to offer parcel collection services directly from customer premises. After receiving a pickup request, ISEM confirms the collection and sends a transport voucher to the customer. This enables national coverage without ISEM maintaining its own logistics infrastructure.
Scale indicators2 records
Recent moves3 records
Expansion highlights3 records
ISEM competitors and assessment
Company assessmentBroad incumbents
- Siemens: Major industrial automation and digital industries incumbent with global services for SIMATIC, SINUMERIK, and power electronics — overlaps with ISEM's numerical controls, power supply, and electronic card repair scope but as part of an OEM-led ecosystem.
- ABB: Global industrial automation and electrification incumbent whose service organization repairs and supports drives, controls, and robotics across the same verticals ISEM serves, but as part of a much wider portfolio rather than a focused independent repair niche.
- Emerson: US-based industrial automation incumbent with substantial aftermarket and lifecycle services for control systems, valves, and electronics in process industries — adjacent incumbent with overlapping MRO and electronics service capabilities.
- Schneider Electric: Global industrial automation and electrical equipment incumbent with extensive aftermarket services for power supplies, PLCs, and industrial electronics overlapping with ISEM's core service categories, though Schneider sells new equipment as its primary motion.
- Yokogawa Electric: Industrial automation and control incumbent with aftermarket services for process industries — comparable in serving energy/process customers with industrial electronics service needs, but as an OEM-led portfolio rather than an independent repair specialist.
Direct peers
- Revere Control Systems: US-based independent industrial automation and electronics repair services provider with component-level repair, retrofitting, and field service — closely comparable business model and capabilities to ISEM.
- Phoenix Group (Industrial Services): US-based industrial electronics and motor repair services firm offering component-level repair, remanufacturing, and field service — directly comparable business model focused on extending life of industrial assets.
- SPIE: Major French multi-technical services group providing industrial maintenance, electrical and electronic services across similar verticals (energy, transport, industry); also listed as an ISEM customer, reflecting overlap in industrial-services scope.
- SNEF: French industrial services firm specialized in electrical, instrumentation, and maintenance for industry and energy — directly comparable in geography, customer verticals, and scope of industrial maintenance offerings.
- Acorn Industrial Services: Independent UK industrial electronics, AC/DC motor, and electromechanical equipment repair specialist serving manufacturing, rail, and process industries — directly comparable independent component-level repair model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ISEM social profiles
Digital presenceISEM financial estimates
Financial estimateRevenue estimate
Valuation estimate
ISEM leadership team
Management profileNumber of profiles
Profiles1 record
ISEM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ISEM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ISEM
What does ISEM do?
ISEM performs component-level repair and maintenance of industrial electronic equipment for distributors, maintainers, and technical services. The company repairs power supplies, display technologies (TFT/LCD/Plasma), numerical controls, electronic cards, and industrial printers (Zebra, Datamax, Intermec, Datalogic), offering a cost-effective alternative to manufacturer replacements for out-of-warranty or obsolete equipment. Services include a parcel pickup/collection network for nationwide French coverage and are backed by a 6-month guarantee with result-based billing.
Is ISEM a public or private company?
ISEM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ISEM founded?
ISEM was founded in 1989. It employs 11 to 50 people.
Where is ISEM based?
ISEM is headquartered in Gradignan, France, in the Europe region.
How does ISEM make money?
One revenue line is on record: industrial electronics repair services.
Who are ISEM's main competitors?
Broad incumbents on record are Siemens, ABB, Emerson, Schneider Electric and Yokogawa Electric. Direct peers are Revere Control Systems, Phoenix Group (Industrial Services), SPIE, SNEF and Acorn Industrial Services.
Does ISEM have an API?
No public API is recorded for ISEM.
What industry is ISEM in?
ISEM's product category is Industrial Electronics Repair Services. Its primary akta.pro industry code is BPALAIAD, Electronics Refurbishment, Repair & Reuse (Remarketing/Resale), with a secondary code of IMABALAK, Parts Distribution & Spares Management (Aftermarket). Its NAICS code is 811210 and its SIC code is 3590.