Open Door Community Health Centers

What Open Door Community Health Centers does

Open Door Community Health Centers is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 1971 in Arcata, California, delivering primary medical, dental, behavioral health, and pregnancy services across Humboldt and Del Norte counties on California's North Coast. The organization operates eight fixed clinic locations (Arcata, Eureka, Crescent City, Ferndale, Fortuna, McKinleyville, Willow Creek, and Plaza), supplemented by a Mobile Health Clinic with dental van, an on-site Open Door Pharmacy, and a Telehealth and Visiting Specialist Center that extends psychiatry, endocrinology, rheumatology, infectious disease, and neurology access to rural communities. Care is delivered through a Patient-Centered Medical Home model with daily team huddles and care coordination, supported by an OCHIN electronic health record, MyChart patient portal, and participation in regional health information exchanges.

The organization serves approximately 60,000 patients, with roughly half enrolled in Medicaid and the remainder covered by Medicare, private insurance, or the sliding fee scale, which ensures care regardless of ability to pay. Revenue is derived from a mix of FQHC Section 330 federal grants under 42 U.S.C. 254b, enhanced Medicaid and Medicare reimbursements under the FQHC prospective payment system, patient service fees, and the federal 340B Drug Discount Program operated through pharmacy chain partnerships. Open Door holds Federal Public Health Service deemed status and Federal Tort Claims Act coverage for its clinicians and support staff, and is governed by an independent consumer-majority board. The leadership team comprises CEO Tory Starr, plus dedicated Chief Clinical, Operating, Financial, Compliance and Risk, Information, and Human Resources Officers, with member services assisting patients in health insurance enrollment and translation/interpretation provided in English, Spanish, Hmong, and Lao.

Name

Open Door Community Health Centers

Legal name

Open Door Community Health Centers

Website

https://opendoorhealth.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Open Door Community Health Centers is a nonprofit Federally Qualified Health Center serving 60,000 patients across California's North Coast with medical, dental, behavioral health, and pregnancy services via eight clinics, mobile health, and telehealth.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Public/County Primary Care Clinics (HLAFAGAI), Home-Based Primary Care / Medical House Call Practices (HLAFAEAI)

Keywords

• Community health services
• Federally qualified health center
• Primary medical care
• Dental care services
• Behavioral health counseling

Headquarters

HQ city

Arcata

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Federally Qualified Health Center (FQHC) Program Grants: Federal grants under 42 U.S.C. 254b as a Federally Qualified Community Health Center Program grantee receiving funding from the U.S. Department of Health & Human Services (HHS)
2. Medicaid and Medicare Reimbursements: Revenue from government health insurance programs; approximately 50% of patients are on Medicaid
3. Patient Fees and Sliding Fee Scale: Sliding fee scale based on family income for uninsured and underinsured patients, with extended hours and same-day appointments available
4. 340B Drug Discount Program: Pharmacy program that enables discounted drug purchasing and generates revenue through pharmacy partnerships

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Open Door Community Health Centers operates multiple fixed clinic locations, mobile health services, and telehealth/video care across California's North Coast, delivering primary medical, dental, behavioral health, and pregnancy services to approximately 60,000 patients under a Patient-Centered Medical Home model. Care is offered regardless of ability to pay through a sliding fee scale, and patients receive support with insurance enrollment, pharmacy access via the 340B Drug Discount Program, and care coordination across specialties.

Product overview

Open Door Community Health Centers operates as a multi-site federally qualified community health center (FQHC) offering a unified portfolio of integrated healthcare services. The core offerings include Medical Care (primary family practice), Dental Care, Behavioral Health Care, and Pregnancy Services, all delivered through a Patient-Centered Medical Home model. The organization supplements these core services with digital health tools (Video Care/Telehealth), pharmacy services (Open Door Pharmacy, 340B Program), specialty care coordination (ACO Senior Care, HIV Services, Substance Use Services), and convenience features (Extended Hours, Mobile Health Clinic). Services are delivered across multiple locations in Humboldt and Del Norte counties along California's North Coast, with telehealth capabilities extending reach to remote areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Care Family practice services providing diagnosis, treatment, and referral for acute illnesses and chronic conditions, including routine health screenings, immunizations, lab tests, well-child examinations, and adult check-ups for patients in Humboldt and Del Norte counties.
• Dental Care Comprehensive dental care for children and adults offering same-day, walk-in, and urgent care for toothaches and oral pain, plus scheduled examinations, preventive care, restorative care including fillings, root canals, partial and full dentures, and treatment for gum disease.
• Behavioral Health Care Behavioral health evaluations, counseling, and referrals staffed by Licensed Marriage and Family Therapists, Licensed Clinical Social Workers, and Psychologists, helping patients cope with panic, anxiety, grief, stress, and anger management.
• Pregnancy Services Comprehensive prenatal care by obstetric care teams including family physicians and licensed midwives offering perinatal care, deliveries at St. Joseph Hospital in Eureka, and nutrition, psychosocial, and family-childbirth education services.
• Video Care / Telehealth Virtual care service enabling remote consultations via video medicine across specialties including psychiatry, endocrinology, diabetes education, rheumatology, infectious disease, and neurology.
• Open Door Pharmacy On-site pharmacy providing prescription medications and pharmaceutical care to patients, supporting access to affordable drug therapy through the federal 340B Drug Discount Program and pharmacy partnerships.
• 340B Drug Discount Program Pharmacy program enabling patients to access discounted prescription medications via the federal 340B Drug Discount Program in partnership with retail pharmacy chains.
• Mobile Health Clinic Mobile health services bringing care directly to communities through a mobile health clinic with a dental van, serving patients who have difficulty accessing traditional clinic settings across the North Coast region.
• ACO Senior Care Services Accountable Care Organization services focused on senior care coordination and management for older patients in the Open Door service area.
• HIV Services Specialized care and support services for patients with HIV/AIDS, delivered as part of Open Door's integrated service portfolio.
• Gynecology Services Women's health services including gynecological care provided at Plaza Community Health Center.
• Pediatric Services Child health services including well-child examinations and pediatric care delivered within the Patient-Centered Medical Home model.
• Substance Use Services Services addressing substance use disorders and related treatment needs as part of Open Door's integrated behavioral and primary care offerings.
• Teen Clinic Specialized health services designed for adolescent patients, providing age-appropriate care across Open Door's clinic network.
• Collaborative Care Services Integrated care coordination services combining primary care with behavioral health integration to support patients with co-occurring medical and behavioral health needs.
• Member Services Assists patients and community members with accessing programs and benefits they may be eligible for, including health insurance enrollment assistance and care coordination.

Quantifiable outcome

• 60,000 patients served annually with 50% Medicaid coverage
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• OCHINcoreTechnology or IntegrationOpen Door is part of an organized health care arrangement including participants in OCHIN. OCHIN supplies information technology and related services, engages in quality assessment and improvement activities, and coordinates clinical review activities on behalf of participating organizations to establish best practice standards.
• St. Joseph Hospital, EurekacoreStrategic or Co-development PartnerSt. Joseph Hospital in Eureka is the designated delivery hospital for Open Door's pregnancy services. Open Door's obstetric care teams deliver babies 24-hours a day at this hospital.
• 340B Drug Discount Program PartnerscoreStrategic or Co-development PartnerPharmacy partnerships allowing Open Door to participate in the federal 340B Drug Discount Program, enabling discounted medications for patients.
• U.S. Department of Health & Human Services (HHS)coreOthersFQHC Program grantee under 42 U.S.C. 254b receiving funding from HHS. Has Federal Public Health Service (PHS) deemed status with respect to health or health-related claims including medical malpractice claims.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• LifeLong Medical Care: Bay Area California FQHC operating 20+ sites across Alameda, Contra Costa, Marin, and San Francisco counties, providing integrated primary care, dental, behavioral health, and senior services comparable to Open Door's service model.
• Marin Community Clinics: Federally qualified health center serving Marin County with multiple clinic sites offering medical, dental, and behavioral health services on a sliding fee scale to diverse, largely Medicaid-insured patient populations.
• La Clínica de La Raza: Large California FQHC serving Alameda, Contra Costa, and Solano counties with integrated medical, dental, behavioral, and vision care. Shares the same FQHC funding model, sliding fee scale, and Medicaid/Medicare reimbursement structure as Open Door.
• Shasta Community Health Center: Rural Northern California FQHC serving Shasta and surrounding counties with similar focus on Medicaid patients, sliding fee scale, and integrated primary care delivery in an underserved region.
• Santa Rosa Community Health: California FQHC serving 50,000+ patients in Sonoma County with multiple clinic sites, integrated medical/dental/behavioral services, and similar Medicaid-heavy patient mix. Operates with a comparable PCMH framework and sliding fee scale model.
• CommuniCare Health Centers: California FQHC with multiple sites across Yolo, Napa, and Solano counties providing primary care, dental, behavioral health, and pharmacy services to underserved populations under the same regulatory framework as Open Door.
• Neighborhood Healthcare: Southern California FQHC operating multiple health centers across Riverside and San Diego counties with comprehensive primary medical, dental, and behavioral health services for underserved populations.
• Petaluma Health Center: Sonoma County FQHC offering integrated primary care, dental, behavioral, and wellness services with a strong focus on serving low-income and uninsured patients. Comparable scale, structure, and patient demographic mix.

Regional players

• San Francisco Community Health Center: California FQHC serving San Francisco with primary care, behavioral health, and specialty services to underserved populations including LGBTQ+ and homeless individuals under similar FQHC funding mechanisms.

Others

• OCHIN: Health information technology network serving hundreds of FQHCs and community health centers including Open Door. Provides shared EHR infrastructure, quality improvement, and clinical best-practice standards to community health providers nationally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/opendoorcommunityhealth
• LinkedInlinkedin.com/company/odchc

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Open Door Community Health Centers