Pet Crossing Animal Hospital & Dental Clinic
Pet Crossing is a single-location, AAHA-accredited companion animal veterinary practice in Bloomington, MN, founded in 1997, offering medical, dental, surgical, and emergency care to dog and cat owners across the Twin Cities metro and accepting specialized referrals from across the Midwest.
- Company typePrivate
- Founded1997
- HeadquartersBloomington, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pet Crossing Animal Hospital & Dental Clinic does
Pet Crossing Animal Hospital & Dental Clinic is a single-location, AAHA-accredited companion animal veterinary practice headquartered at 10861 Bloomington Ferry Road in Bloomington, Minnesota, founded in 1997 by Dr. Kate Knutson and Dr. Steve Barghusen. The practice serves two customer segments: primary pet owners in the Bloomington and broader Twin Cities metro seeking wellness, medical, surgical, dental, and emergency care for dogs and cats, and a secondary referral base of veterinary professionals across the Midwest who send complex dentistry and advanced-imaging cases to the practice. A Cat Friendly Practice Gold certification supports its feline caseload, and a 4-doctor clinical team (Knutson, Barghusen, Solgat, Dengel) is supported by approximately 20 staff including licensed veterinary technicians, veterinary assistants, client coordinators, a practice manager (Hollie), and a medical team supervisor (Jennifer, LVT).
The practice's technology stack differentiates it within the regional market. It is the second veterinary hospital in the world to install the Xoran VetCAT cone-beam CT scanner, enabling in-house 3D imaging of head, ears, nasal cavity, and mouth anatomy in under 20 seconds. It also offers MediVet Stem Cell Therapy, an autologous fat-derived regenerative treatment for osteoarthritis and soft-tissue injuries with reported improvement in over 95% of treated animals and effect duration of 1-3 years. Additional clinical capability includes laser surgery, digital radiology, video otoscopy, and an in-house laboratory. Operations are supported by the EzyVet client portal and integrated VetSource/Covetrus online pharmacy with AutoShip recurring fulfillment and a "Remind Me" medication service.
The revenue model is professional-services based, monetized through per-appointment and per-procedure billing. The practice requires a $95 deposit from new clients at scheduling and additional deposits for all surgical and anesthetic procedures, with strict cancellation policies (24 hours for appointments, 72 hours/3 business days for surgery). Revenue streams include core veterinary medical services, specialized dental services (which generate Midwest referrals), cat and dog boarding, and online pharmacy/e-commerce revenue. Customer acquisition is sales-led and driven by appointment-based relationships, community word-of-mouth, TV appearances (KARE-11, Fox 9), AAHA-affiliated content, and a community-engagement platform ("Our Community"). Pricing is not publicly disclosed, though a representative $500 per CT scan is documented (reducing to ~$50 out-of-pocket for clients with 90%-coverage pet insurance).
Pet Crossing Animal Hospital & Dental Clinic firmographics
Firmographics- Name
- Pet Crossing Animal Hospital & Dental Clinic
- Legal name
- Pet Crossing
- Website
- https://petcrossing.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pet Crossing is a single-location, AAHA-accredited companion animal veterinary practice in Bloomington, MN, founded in 1997, offering medical, dental, surgical, and emergency care to dog and cat owners across the Twin Cities metro and accepting specialized referrals from across the Midwest.
- Ownership category
- akta.pro rank
Pet Crossing Animal Hospital & Dental Clinic industry classification
Industry- Product category
- Veterinary Healthcare Services
- NAICS
- Veterinary Services (541940), Veterinary Services (54194)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)
- akta.pro secondary industries
- Dental & Oral Surgery Veterinary Clinics (HLAMAAAK), Veterinary Dentistry & Oral Surgery Specialty Centers (HLAMACAI)
Keywords
Where Pet Crossing Animal Hospital & Dental Clinic is headquartered
LocationHeadquarters
- HQ city
- Bloomington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Pet Crossing Animal Hospital & Dental Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Veterinary Medical Services: Core revenue from comprehensive veterinary care including wellness exams, sick visits, surgical procedures, dental services, and advanced diagnostics. Services provided during business hours (Mon-Thu 8am-6:30pm, Fri 8am-6pm).
- Dental Services: Specialized veterinary dentistry including advanced dental procedures. Dr. Kate Knutson receives referrals from across the Midwest for advanced dental work. Featured in Veterinary Practice News and Trends magazine.
- Boarding Services: Cat and dog boarding facilities with separate areas. Boarding clients mentioned in testimonials as part of service offering.
- Online Pharmacy: VetSource online pharmacy for prescription medicines, prescription food, and parasite prevention delivered to clients' homes. Includes 'Remind Me' monthly medication service and AutoShip for recurring deliveries.
- Stem Cell Therapy Procedures: Stem cell therapy treatments for arthritis, soft tissue injuries, and other conditions using MediVet technology. Single-day procedure with effects lasting 1-3 years.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Per appointment | New Client Appointment Deposit |
| Transaction based/ take rate | Per procedure | Surgical/Anesthetic Procedure Deposit |
| Unit Pricing | Per procedure | CT Scan Procedure |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Pet Crossing Animal Hospital & Dental Clinic product offering
Product offeringCore offering
Pet Crossing Animal Hospital & Dental Clinic is a single-location companion animal veterinary practice in Bloomington, MN that delivers comprehensive medical, surgical, and dental care for dogs and cats. Services include wellness exams, sick visits, advanced dental procedures, laser surgery, on-site CT imaging, stem cell therapy, and boarding. The practice operates an online pharmacy for prescriptions and preventive products delivered to clients' homes.
Product overview
Pet Crossing Animal Hospital & Dental Clinic is a single-location veterinary practice offering a unified suite of services centered on compassionate, high-quality care for companion animals. The core offerings include general veterinary services (wellness, medical, surgical care), specialized dental services with an oral surgical suite, and two advanced technology products: the VetCAT CT Scanner for 3D diagnostic imaging and MediVet Stem Cell Therapy for regenerative treatment. The clinic also provides boarding services and operates an online pharmacy through Covetrus integration.
Differentiator
Problem solved
Functional benefit
Products and services
- General Veterinary Services Comprehensive veterinary medical, surgical, and wellness care for companion animals (dogs and cats), including examinations, sick visits, vaccinations, and routine surgical procedures delivered at the Bloomington, MN facility.
- Veterinary Dental Services Specialized veterinary dentistry including a fully equipped oral surgical operating suite. Dr. Kate Knutson receives referrals from veterinarians across the Midwest for advanced dental work. The practice has been featured in Veterinary Practice News and Trends magazine for its dental expertise.
- VetCAT CT Scanner Imaging On-site Xoran VetCAT cone beam CT scanner service producing 3D x-ray images of pet anatomy (head, ears, nasal cavity, mouth) in under 20 seconds with significantly lower radiation than full-body hospital scanners. Pet Crossing is the second veterinary practice in the world to install this technology, enabling same-visit diagnosis and treatment.
- MediVet Stem Cell Therapy Regenerative treatment isolating stem cells from an animal's own fat tissue, activating them, and reinjecting into damaged areas. Used for osteoarthritis, soft tissue injuries, and accelerating fracture healing, with reported improvement in over 95% of treated animals and effects lasting 1-3 years. Cell banking is available.
- Pet Boarding Services Boarding facilities for cats and dogs with separate areas, available as part of the clinic's service offering at the Bloomington, MN location.
- Online Pharmacy (VetSource/Covetrus) Online pharmacy integrated with VetSource and Covetrus providing prescription medicines, prescription food, and parasite prevention for dogs and cats delivered to clients' homes. Includes monthly medication 'Remind Me' service and AutoShip for recurring deliveries, plus manufacturer rebates.
Quantifiable outcome
- Over 95% of animals treated with MediVet Stem Cell Therapy show improvement
- +1 more outcomes
Companies that use Pet Crossing Animal Hospital & Dental Clinic
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Pet Crossing Animal Hospital & Dental Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
Pet Crossing Animal Hospital & Dental Clinic partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Xoran TechnologiescoreXoran Technologies provides the VetCAT cone beam CT scanner, making Pet Crossing the second veterinary practice in the world to install this advanced imaging technology. This allows in-house 3D imaging for faster diagnosis and treatment.
- MediVet BiologicscoreMediVet provides stem cell therapy kits and equipment for on-site processing of fat-derived stem cells. Over 95% reported success rate for treated animals. Processing done in-clinic by trained MediVet representatives.
- Partnership Resources, Inc (PRI)minorLocal non-profit organization providing opportunities for adults with disabilities to gain community involvement. PRI team members have supported Pet Crossing hospital operations for over 15 years.
- Pet Nutrition AlliancecoreDr. Kate Knutson serves as Chair of Pet Nutrition Alliance, an international group dedicated to raising awareness about proper pet nutrition. Pet Crossing provides educational resources from PNA.
- American Animal Hospital Association (AAHA)coreAAHA accreditation program; Dr. Knutson served as AAHA President 2013-14 and on Board of Directors. AAHA provides standards, resources, and the Pet Health Library for client education.
- American Association of Feline Practitioners (AAFP)coreAAFP Cat Friendly Practice certification program; Pet Crossing holds Gold-level certification. AAFP provides feline care guidelines and educational resources.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Pet Crossing Animal Hospital & Dental Clinic competitors and assessment
Company assessmentBroad incumbents
- BluePearl Specialty + Emergency Pet Hospital: Large multi-site specialty and emergency veterinary hospital chain with a Minneapolis-area presence. Comparable to Pet Crossing because it competes for the same advanced-dentistry, imaging, and specialty referral cases in the Twin Cities, though it operates at broader scale.
- Banfield Pet Hospital: Largest general veterinary practice network in the US, co-located in PetSmart stores. Comparable as a high-volume companion animal GP competitor in the broader Minneapolis market, though it competes primarily on convenience and Optimum Wellness plans rather than specialty dentistry.
- VetCor: Network of community-based companion animal veterinary hospitals. Comparable as a consolidator/operator that acquires independent practices similar to Pet Crossing, representing both an exit path and a competitive threat from rolled-up independents.
- VCA Animal Hospitals: National network of general practice and specialty veterinary hospitals owned by Mars Veterinary Health. Comparable as a competing general-practice-plus-specialty provider with similar AAHA-style quality positioning, though VCA operates at vastly greater scale and corporate backing.
- MedVet Medical & Cancer Centers for Pets: Specialty and emergency veterinary hospital group operating in multiple US markets. Comparable because it competes for the same advanced imaging, internal medicine, and oncology referral cases that Pet Crossing handles via CT, stem cell therapy, and complex dentistry.
Others
- MediVet Biologics: Provider of the stem cell therapy kits and processing used by Pet Crossing. Comparable as a strategic technology partner that underwrites Pet Crossing's regenerative medicine service line.
- Xoran Technologies: Manufacturer of the VetCAT cone-beam CT scanner used by Pet Crossing. Comparable as a strategic technology partner rather than a competitor; reflects the supply-side of Pet Crossing's imaging differentiation.
Direct peers
- Southdale Pet Hospital: AAHA-accredited companion animal hospital in the Minneapolis area offering comprehensive medical, surgical, and dental services. Comparable as a similarly positioned, locally owned competitor in the Twin Cities with overlapping service mix.
- France Avenue Pet Hospital: AAHA-accredited companion animal hospital in the Minneapolis metro offering general practice, dental, and surgical services. Comparable as a similarly sized, similarly accredited Twin Cities competitor serving overlapping client demographics.
- Animal Dental Clinic (Twin Cities): Standalone veterinary dentistry specialty practice. Closest direct peer to Pet Crossing's dental franchise — competes head-to-head for advanced dental referrals in the Minneapolis market with a similarly specialized oral surgery focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Pet Crossing Animal Hospital & Dental Clinic social profiles
Digital presencePet Crossing Animal Hospital & Dental Clinic compliance and trust
Trust signalCompliance2 records
Pet Crossing Animal Hospital & Dental Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pet Crossing Animal Hospital & Dental Clinic leadership team
Management profileNumber of profiles
Profiles6 records
Pet Crossing Animal Hospital & Dental Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pet Crossing Animal Hospital & Dental Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pet Crossing Animal Hospital & Dental Clinic
What does Pet Crossing Animal Hospital & Dental Clinic do?
Pet Crossing Animal Hospital & Dental Clinic is a single-location companion animal veterinary practice in Bloomington, MN that delivers comprehensive medical, surgical, and dental care for dogs and cats. Services include wellness exams, sick visits, advanced dental procedures, laser surgery, on-site CT imaging, stem cell therapy, and boarding. The practice operates an online pharmacy for prescriptions and preventive products delivered to clients' homes.
Is Pet Crossing Animal Hospital & Dental Clinic a public or private company?
Pet Crossing Animal Hospital & Dental Clinic is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pet Crossing Animal Hospital & Dental Clinic founded?
Pet Crossing Animal Hospital & Dental Clinic was founded in 1997. It employs 11 to 50 people.
Where is Pet Crossing Animal Hospital & Dental Clinic based?
Pet Crossing Animal Hospital & Dental Clinic is headquartered in Bloomington, United States, in the North America region.
How does Pet Crossing Animal Hospital & Dental Clinic make money?
Five revenue lines are on record. Veterinary Medical Services are the primary driver. The others are dental Services, boarding Services, online Pharmacy and stem Cell Therapy Procedures.
Who are Pet Crossing Animal Hospital & Dental Clinic's main competitors?
Broad incumbents on record are BluePearl Specialty + Emergency Pet Hospital, Banfield Pet Hospital, VetCor, VCA Animal Hospitals and MedVet Medical & Cancer Centers for Pets. Others are MediVet Biologics and Xoran Technologies. Direct peers are Southdale Pet Hospital, France Avenue Pet Hospital and Animal Dental Clinic (Twin Cities).
Does Pet Crossing Animal Hospital & Dental Clinic have an API?
No public API is recorded for Pet Crossing Animal Hospital & Dental Clinic.
What industry is Pet Crossing Animal Hospital & Dental Clinic in?
Pet Crossing Animal Hospital & Dental Clinic's product category is Veterinary Healthcare Services. Its primary akta.pro industry code is HLAMAAAA, General Practice Veterinary Clinics (Wellness & Primary Care), with a secondary code of HLAMAAAK, Dental & Oral Surgery Veterinary Clinics. Its NAICS code is 541940 and its SIC code is 8000.