Involve Kent
Involve Kent is a UK community health charity that delivers social prescribing, carers support, children's services, older-adult programmes, and community transport across Kent and Medway, embedding 50+ link workers into 19 Primary Care Networks via NHS ARRS contracts.
- Company typePrivate
- Founded1975
- HeadquartersMaidstone, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Involve Kent does
Involve Kent is a UK-registered charity (no. 1066911) and company limited by guarantee (no. 03449624), founded in 1975 and headquartered in Maidstone, delivering community health and wellbeing services across Kent and Medway with stated expansion into Sussex, London, and Surrey. The organisation addresses social determinants of health—isolation, loneliness, carer strain, neurodiversity support gaps, and energy inequality—through a portfolio of services including social prescribing link workers, a Children's Service with a single GP-based point of contact, a Carers Support Service, the Actively Involved programme for over-55s, community transport via wheelchair-accessible EVs, Postural Stability classes, and the Health Hub online resource centre.
The operating model is a hybrid of professional referral and self-referral intake, with link workers, community navigators, children's health and wellbeing navigators, care coordinators, and health coaches embedded in 19 Primary Care Networks via the NHS Additional Role Reimbursement Scheme, totalling 50+ ARRS staff. The technology layer is modest: a referral platform with direct EMIS/Vision access, the Health Hub content site, and a multi-channel contact centre (03000 810 005). No proprietary AI/ML, APIs, or mobile applications are disclosed.
Revenue mechanics are those of a mid-sized UK charity: a blend of NHS ARRS reimbursements, Kent County Council commissioned services (Age Friendly Ambassadors, microgrants), statutory grants, individual donations, legacies, and fundraising, supplemented by grant administration that secured £431,777 for other charities in 2024/25. Services are delivered free to beneficiaries; the customer counterparty is the public-sector commissioner rather than the end user. In 2024/25, the organisation supported 31,260 people and reported a 92% PCN re-contract rate, 23.2% wellbeing improvement, 43% loneliness reduction, 13% reduction in GP appointments, and 12% reduction in A&E attendances.
Involve Kent firmographics
Firmographics- Name
- Involve Kent
- Legal name
- Involve Kent
- Website
- https://involvekent.org.uk
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Involve Kent is a UK community health charity that delivers social prescribing, carers support, children's services, older-adult programmes, and community transport across Kent and Medway, embedding 50+ link workers into 19 Primary Care Networks via NHS ARRS contracts.
- Ownership category
- akta.pro rank
Involve Kent industry classification
Industry- Product category
- Community Health and Wellbeing Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (62419)
- SIC
- Services-Social Services (8300), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)
- akta.pro secondary industry
- Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)
Keywords
Where Involve Kent is headquartered
LocationHeadquarters
- HQ city
- Maidstone
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Involve Kent business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Charitable donations and fundraising: Individual donations, fundraising activities, and legacy gifts from supporters to fund community health and wellbeing services
- Government and NHS contracts: Commissioned services through Kent County Council, Primary Care Networks via Additional Role Reimbursement Scheme (ARRS), and other statutory health partnerships
- Secured funding for other charities: Charity no. 1066911 - secured £431,777 for other charitable organisations in 2024/25, indicating grant administration and partnership funding roles
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Involve Kent product offering
Product offeringCore offering
Involve Kent is a community-led charity providing holistic health and wellbeing support to people of all ages and circumstances across Kent and Medway. The organization delivers social prescribing services (Link Workers, Community Navigators, Care Coordinators) embedded in 19 Primary Care Networks, alongside dedicated programmes for unpaid carers, children and families (including neurodivergent children), older adults (Actively Involved), and wheelchair-accessible community transport. Services also include the Positively Connected Kent energy inequality partnership and the Health Hub digital resource centre.
Product overview
Involve Kent is a community-led charity offering a portfolio of interconnected health and wellbeing services. The organization provides social prescribing through Link Workers, Community Navigators, and Care Coordinators (partnering with 19 PCNs), alongside dedicated services for carers, children and families, and older adults (via Actively Involved). Core offerings include community transport (wheelchair-accessible EVs), the Positively Connected Kent energy inequality partnership, the Health Hub digital resource center, Postural Stability falls prevention classes, and volunteer programs including Age Friendly Ambassadors and the Ebbsfleet initiative. Services operate across Kent and Medway with NHS-aligned information governance and are delivered through GP surgeries, community venues, and home visits.
Differentiator
Problem solved
Functional benefit
Brands
- Actively Involved: A service for people aged 55 and over providing social groups, activities, and wellbeing support to reduce isolation and loneliness.
- Positively Connected Kent
- Connect
- Social Prescribing Link Workers
Products and services
- Actively Involved Social support service for individuals aged over 55, providing wellbeing support workers who help connect people to social groups, activities, and community resources to reduce isolation and loneliness.
- Children's Service Family support service providing a single GP-based point of contact to help families navigate complex pathways and access appropriate services for children, including those with neurodiversity, autism, and mental health conditions.
- Community Transport Service Wheelchair-accessible electric vehicle transport service for medical appointments and community travel, providing reliable and comfortable mobility solutions for residents across Kent and Medway.
- Positively Connected Kent Partnership initiative tackling energy inequality across Kent and Medway, providing face-to-face and telephone support, practical advice on reducing energy bills, and help accessing grants and emergency support.
- Social Prescribing Link Workers NHS-aligned social prescribing service connecting people to community activities, groups, and services to meet practical, social, and emotional needs affecting health and wellbeing. Includes Link Workers, Community Navigators, Children's Health & Wellbeing Navigators, Care Coordinators, and Health Coaches.
- Carers Support Service Support service for unpaid carers providing information, guidance, peer support networks, and assistance navigating care pathways for those caring for family members including autistic children or elderly relatives.
- Health Hub Online resource centre providing free information, guidance, and resources across mental health, physical health, financial health, community health, nutritional health, and social health categories, including case study videos.
- Age Friendly Ambassadors' Scheme Volunteer programme commissioned by Kent County Council where recruited and trained volunteers help amplify older people's voices and promote age-friendly community initiatives.
Quantifiable outcome
- 23.2% average increase in wellbeing (ONS Wellbeing Measure)
- +6 more outcomes
Companies that use Involve Kent
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles2 records
Involve Kent technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Involve Kent partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Positively Connected Kent PartnershipcoreMulti-organisation partnership tackling energy inequality across Kent and Medway. Involve is leading the partnership in its initial phase. Partners include Medway Voluntary Action, Social Enterprise Kent, and Groundwork. Mission to ensure every person has energy needed to live with dignity regardless of income or circumstance.
- Medway Voluntary ActioncorePartner in Positively Connected Kent partnership, delivering energy support services in Medway & Swale area
- Social Enterprise KentcorePartner in Positively Connected Kent partnership, delivering energy support services in Canterbury, Ashford, Dover, Folkestone & Hythe, and Thanet
- GroundworkcorePartner in Positively Connected Kent partnership, delivering Green Doctor services in Dartford, Gravesham, and Swanley area
- LocalitycorePartnership with Involve funded by Ebbsfleet Development Corporation to grow community volunteering across Ebbsfleet and surrounding areas
- Kent County Council (KCC) Public HealthcoreCommissioned by KCC to deliver Age Friendly Kent Ambassadors' Scheme and Age Friendly Kent Microgrants as part of Age Friendly Communities work. KCC Public Health team leads the programme.
- 19 Primary Care NetworkscorePartnership with 19 PCNs providing over 50 staff through NHS Additional Role Reimbursement Scheme (ARRS) for social prescribing, children's health, and community navigation services
- Kent and Medway Integrated Care SystemminorWorking in alignment with Lived Experience Engagement and Employment Framework
- Kent and Medway Partnership NHS Trust (KMPT)minorSignatory to KMPT Co-Creation Community Partnership Pledge
Scale indicators13 records
Recent moves6 records
Expansion highlights8 records
Involve Kent competitors and assessment
Company assessmentBroad incumbents
- Alzheimer's Society: National dementia charity with local services providing information, peer support and navigation for people affected by dementia — overlaps with Involve's work for older adults and carers but specialised in dementia and at national scale.
- Macmillan Cancer Support: National charity providing information, navigation and financial support for people with serious illness — comparable to Involve Kent's Link Worker and Community Navigator model but specialised in cancer and operating nationally.
- Mind (national/local): Major mental health charity with local Mind associations providing wellbeing services, navigation and community support — overlaps with Involve Kent's mental health navigation and community support work but Mind has a national infrastructure and brand.
Others
- Social Prescribing Network: UK-wide professional network for social prescribing — not a direct service peer but a key ecosystem connector that defines standards and convenes providers like Involve Kent, making it a highly relevant adjacent reference.
Direct peers
- Citizens Advice: Provides information, advice and case management on welfare, debt and social issues — directly comparable to Involve Kent's community navigation, energy inequality (Positively Connected Kent) and benefits guidance work.
- Age UK: National charity supporting older people with advice, social activities and wellbeing services — closely comparable to Involve Kent's Actively Involved programme for over-55s and broader elderly wellbeing work, though operating nationally rather than in a single county.
- Groundwork: Federated charity delivering community-based environmental, wellbeing and energy-inequality programmes (including Green Doctor) — directly comparable to Involve Kent's Positively Connected Kent partnership and broader community-development footprint.
- Carers Trust: Network of local carer support services providing information, peer support and respite for unpaid carers — directly comparable to Involve Kent's Carers Support Service, including peer support networks and care pathway navigation.
- Locality: National network supporting community-led organisations and social prescribing infrastructure — directly comparable as Involve Kent partners with Locality on the Ebbsfleet volunteering initiative and operates in adjacent community-development territory.
Emerging players
- Voluntary Sector North West / NAVCA member organisations: Regional voluntary-sector infrastructure bodies (NAVCA members) that deliver community navigation, social prescribing and VCSE support — comparable operating model to Involve Kent in other UK regions, useful as a regional peer benchmark.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Involve Kent social profiles
Digital presenceInvolve Kent financial estimates
Financial estimateRevenue estimate
Valuation estimate
Involve Kent leadership team
Management profileNumber of profiles
Profiles3 records
Involve Kent funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Involve Kent M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Involve Kent
What does Involve Kent do?
Involve Kent is a community-led charity providing holistic health and wellbeing support to people of all ages and circumstances across Kent and Medway. The organization delivers social prescribing services (Link Workers, Community Navigators, Care Coordinators) embedded in 19 Primary Care Networks, alongside dedicated programmes for unpaid carers, children and families (including neurodivergent children), older adults (Actively Involved), and wheelchair-accessible community transport. Services also include the Positively Connected Kent energy inequality partnership and the Health Hub digital resource centre.
Is Involve Kent a public or private company?
Involve Kent is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Involve Kent founded?
Involve Kent was founded in 1975. It employs 11 to 50 people.
Where is Involve Kent based?
Involve Kent is headquartered in Maidstone, United Kingdom, in the Europe region.
How does Involve Kent make money?
Three revenue lines are on record. Charitable donations and fundraising is the primary driver. The others are government and NHS contracts and secured funding for other charities.
Who are Involve Kent's main competitors?
Broad incumbents on record are Alzheimer's Society, Macmillan Cancer Support and Mind (national/local). Social Prescribing Network is listed as an others. Direct peers are Citizens Advice, Age UK, Groundwork, Carers Trust and Locality. Voluntary Sector North West / NAVCA member organisations is listed as an emerging player.
Does Involve Kent have an API?
No public API is recorded for Involve Kent.
What industry is Involve Kent in?
Involve Kent's product category is Community Health and Wellbeing Services. Its primary akta.pro industry code is HLAFAEAL, Care Management & Care Coordination (Home & Community-Based), with a secondary code of HSABAIAL, Housing & Placement Coordination (Assisted Living, Memory Care, SNF). Its NAICS code is 624120 and its SIC code is 8300.